[Resolved]  Idea Cellular — DEDUCTION OF MONEY FOR MOBILE TV ACTIVATION

Idea cellular co.mobile service provider. — deduction of money fraudly

i am sandhya upadhyay. my number is [protected]. i have been using idea connection for the past 5 years and now regrets my decision for taking up this connection.this is the 3rd time idea has miserably disappointed me.

1. today(23.2.2011) at 2:41 pm i had called on my relatives number at allahabad.
2.my balance was rs.184 before making the call. the call duration was 60 SECONDS.
3.TO MY SURPRISE MY BALANCE AFTER THE CALL WAS RS 84.
4.i called your customer care but like before recieved funny and inappropriate reason
5.this is shameful on the part of idea cllular co. to mint money through these cheap ways.

now i am really frustated and will go to consumer court for harassing me if full refund of rs 100 is not made to me.

kindly note for immediate action otherwise i will be forced to go for legal action.


Sandhya Upadhyay

Idea Cellular — Cash Deduction from mobile

Ismayil. V. N
HOD (Dept. of Pharmaceutics
Rajiv Gandhi Institute of Pharmacy
Trikarpur, Kasaragod

Dear sir

I am an idea cellular prepaid customer ([protected]). I had subscribed for idea internet (RS 97/ activated on 2nd May 2011), but on browsing with in a permitted limit (less than 10mb/day, without downloading) cash has been deducted many times from the main account. The complaint had registered with the customer care from 22nd May till now. Even then their response was not satisfactory.
HOPE YOU WILL TAKE NECESSARY STEPS.

Idea — deduct money from my phone

Sub:Money being deducted from my mobile balance thrice in past 8 weeks in the name of pack being activated which i never did. company- Idia

Idea Cellular — About deduction of money from my phone

Hi my name is Prem. I am using idea network. They are activating unwanted services and deducting my currency regularly. To day Rs-150 as been deducted from my sim and i received message regarding this. The message details is like (Your Mobile Tv Monthly plan is activated. Amount charged is Rs 150 for 31 Days). I am not activated any service. Customer care officials is not listening my complaint they are telling your voice not clear and disconnecting the call. Please register my complaint and take action My phone NO-[protected]

DEDUCTION OF MONEY FOR MOBILE TV ACTIVATION
Dear sir, on 22-03-13 idea cellular has automatically deducted Rs 19 for mobile tv activation without my request and Rs 20 for downloading lauren from techzone without visiting the site also.I lodged a complaint on 23-03-13 for both the deduction but they only considered for mobile tv activation and other one discarded, SR-[protected] and told me before 08 PM ON 26-03-13 money will be refunded but on 26-03-13 morning they deducted another Rs 39 for renewal of mobile tv activation, when i contacted customer care they promised me money will be refunded by due time and date.now only they have refunded me Rs 19 but after that i am not able to contact them because CCE is not reachable, my phone is barred.My mobile no is [protected].

Dear sir, on 22-03-13 idea cellular has automatically deducted Rs 19 for mobile tv activation without my request and Rs 20 for downloading lauren from techzone without visiting the site also.I lodged a complaint on 23-03-13 for both the deduction but they only considered for mobile tv activation and other one discarded, SR-[protected] and told me before 08 PM ON 26-03-13 money will be refunded but on 26-03-13 morning they deducted another Rs 39 for renewal of mobile tv activation, when i contacted customer care they promised me money will be refunded by due time and date.now only they have refunded me Rs 19 but after that i am not able to contact them because CCE is not reachable, my phone is barred.My mobile no is [protected].

Idea Cellular — DEDUCTION OF MONEY FROM MAIN BALANCE

Dear sir,on 22-03-13 idea cellular has automatically deducted Rs 19 for mobile TV activation without my request and Rs 20 for downloading Lauren from tech zone without visiting the site also.I lodged a complaint on 23-03-13 for both the deduction but they only considered for mobile TV activation and other one discarded,SR-[protected] and told me before 08 PM ON 26-03-13 money will be refunded but on 26-03-13 morning they deducted another Rs 39 for renewal of mobile TV activation,when i contacted customer care they promised me money will be refunded by due time and date.now only they have refunded me Rs 19 but after that i am not able to contact them because CCE is not reachable,my phone is barred.My mobile no is [protected].

Dear Sir,

We wish to inform you that your complaint for Wrong deduction related issue has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular