[Resolved]  Idea Cellular — FAKE ISD CALLS BILL AMOUNTING TO RS. 27,000/-

Address:Nagpur, Maharashtra

I am customer of IDEA Cellular Limited since last 10 years and does not changed the Service Provider. I was satisfied by the Services provided by the Company my Account No.[protected] Cellular No. [protected]. I received a Bill of 27, 073/- having ISD Calls of 23405.80. vide Invoice No. [protected] Dated 15/9/2013 where it was shown that I had made 69 ISD Calls to[protected] AND 3 ISD Calls to[protected]. I am surprised to see the Bill Amount in my life history I had not called in ISD Call. No one relative/ friend is leaving out of India. The numbers are fake numbers and it must be done with the help of Employee of IDEA. My Phone was with me during the period neither I lost the SIM or mobile. I have been asked to pay bill first. My services are on hold and my life is hanged out without the Mobile. You are requested to look into the matter and do the needful. Bharat Shrivastava email - [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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PLEASE REGISTER COMPLAINT WITH POLICE STATION AND ALSO FILE CASE IN CONSUMER FORUM. IDEA COMPANY SHOULD NOT STOP THE SERVICES OF THE CUSTOMER FOR THEIR LEGAL SAFETY.

Dear Customer,

We wish to affirm that your complaint for billing dispute has already been initiated with us, under reference number S1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.


Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

Your complaint for billing dispute has been resolved and we would like to confirm you that the charges applied to you are correct as per the bill plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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