Idea Cellular Complaints & Reviews

Hi, I was charged Rs 30 for from my account balance for " Fashion_Zone from SYMBIOTIC" i have not initiated this request although i was charged for it on 10/09/2013 i faced this problem last time on 01/06/2013 and 30 rs was deducted from my account. Calling the customer care never helps so i am posting my complaint here. i want my money refund as these are spams from Idea and this needs to stop!...

I was having 1 Rs balance, i started using internet after some time they deducted that one rupee, now balance is zero, time 20:50, 10/09/2013. then i recharged with Rs 150 talk time @21:12 and after 5 minutes recharged with Rs 126 internet plan having 1GB data @21:17. I started using internet, within half an hour they deducted from my main balance Rs 150 instantly....

Hi Idea Cellular, After repeated complaints, I have noticed that the incorrect deductions made to my number are still there. Also, now whenever I restart my phone, I receive a message from[protected] every time and a deduction of Rs.5 is made for the message I receive. Since I noticed it recently I have observed that in my previous bill I have made a payment for Rs.140 for the same. Whenever I call your helpline, they disconnect...

Hi, I was using Idea post paid connection from July'13 in the Ahmedabad, Gujarat circle. My plan was 399.00 PM included (90000 free local/STD seconds, 100 SMS Local/ national and 1GB - 2G data free for every month). My last bill generated with the total amount of Rs 760.00 (with all a/c +/- settlement ) also my credit limit exceeded from 750 to 1400. Please tell me if a company will offer some plans, in which your credit limit...

I went to take a prepaid conection. The 1st responce was prepaid will take 4days to activate due to trai regualations and postpaid 1 single day.. But i said 4days is ok and opted for prepaid. She took the new sim from store and kept me waiting and waiting doing unnecesary things. Long enough to make any person leave the premises due to her disrespect. With a comment also company needs postpaid customer to survive not prepaid. Then I...

Dear Sir/Madam
Hello! [protected], this number holder is calling us unnecessary and using very worst abusive langauge . and he is calling us any time , he is disturbing our personal life . we find that above number is from UP east and the service provider of this number is Idea .please make an action against this number....

Every time I received a sms from iz idea cms that thank you for downloading you have been charges rs 30. Actually I am not downloading anything from them.it happened 3 times. I want my 90 rs back immediately otherwise I will take some legal action on iz idea cms. Thank you Shirin m...

On August 4th, 2013 I got a bill from IDEA of Rs 3984. I was charged over Rs 3500 for GPRS usage (apart from rental). It was a mistake on IDEA because they didnot send me correct alert of data usage and I was wrongly charged. After discussing with IDEA we agreed that I would make a payment of Rs 745 (excluding GPRS) & activate Rs 299 5GB data plan. I got a written confirmation from IDEA about this. But even after making payment of...

HI SIR / MADAM I HAVE IDEA PREPAID MOBILE NO.[protected] ON 29TH AND30TH AUGUST M2013. I HAVE GOT MESSAGE FROM COMPANY THAT " YOUR NUMBER IS SELECTED FOR RECHARGE OF RS.123 AND GET 1 GB ,3G DATA FOR 30 DAYS ON 31ST AUGUST,2013 I WAS RECHARGED OF RS.123 ,BUT HEY GAVE ME ONLY 375 MB ,3G DATA FOR 30 DAYS. I WAS CONTACT COSTUMER CARE , THEY REPLIED THAT...

On 30.08.2013 Idea deducted Rs.30 from my balance on account of some video supposed to have been downloaded by me. On complaint to their Customer Care they replied:- "We would like to inform you that as per the careful scrutiny of our records, the deduction on your mobile is found to be correct. There has been data downloaded from your Idea mobile dated August 30, 2013 at 03:19:22 PM. We wish to inform you that downloading charges...

Dear sir I have a idea post paid connection with the number [protected]. I have been getting a GPRS usage bill against this number. Last month i had paid Rs.156/- extra and this month it is almost double. I am hardly using the mobile for calls and the charges for those call are in limt of Rs.160-180 per month so i used to pay that much. But since last month i am getting a GPRS bill which really a nightmare. Because the use is few kbs hrly....

this company is cheating people through their messages. recently I checked my balance using *212# and with the account information I received an information stating that on recharge of 22 you will get 100 MB 3g data. I recharged my account with 22 and I got 50 national calls which are of no use. the company is still forwarding the same message. kindly look into the matter....

I have purchased Idea 3G Net Setter Dongle from Idea Gallery , Gokul Township Virar (West) .Mr Sachin ,their service engineer promised me that I will get a speed of 2 Mbps in my area [Suman Complex Virar(West)].My Sim Card # is [protected]. The problem is I am not getting 3G network in my area. I am getting 2G / GSM Network only and the speed is about 60 to 200 Kbps only.Even when I get Idea 3G network and connect , it says "No...

Sir Ji, My self Balkishan,[protected]. My compaint is for Value added services. Idea has applied some video service from last 4-5 month for which my prepaid balance get deducted every 15 days(rs 50.). Every time i request for disabling VAS they apply new service without informing me. I am tired of this.I shifted from aircel to Idea due to VAS problem in aircel . But idea is also have same problem of automatic deduction in balance. I want...

I am using Idea postpaid services for last one and half year and this is the worst service they can provide to an old customer. I bought Nokia Lumia 720 on 26 August 2013 and i am also facing the same issue of non activation of free 3G services on my handset.The executives sitting in my idea counter in AUNDH PUNE are not aware about the service only.Even after calling and requesting the customer care executives (technical support) a dozen...

SIR, I HAVE AN IDEA POSTPAID CONNECTION.FROM THE TIME I ACTIVATED MY NO.IDEA COMPANY ALWAYS SEND ME WRONG BILLING ..THEN I CALL 198 AFTER MANY ARGUEMENTS THEY REGISTER A COMPLAINT AND AFTER 25-30 DAYS THE I SEE THAT THE COMPLAINT IS NOT RESOLVED..THIS MONTH I ALSO RECEIVED WRONG BILLING AMOUNT I HAVE CONTACTED TO 198 EXECUTIVES THEY SAID THAT THEY CANT LODGE THE COMPLAINT BECAUSE THE PREVIOUS COMPLAINT WAS TILL IN PROCESS..THIS HAPPENS ALWAYS.IDEA...

I had recharged recently with 50 top up. within 12 hours the balance became 0 , when I did not make a single call. I complained to local Idea team here in Guwahati. As usual they came up with some explanation that suits them. After which they credited Rs20/- though I lost 41/- . Again within 12 hours my balance became 0..Is this some kind of Joke played on people like us. Need an explanation immediately with full balance restoration. Thousands...

Hi, Idea cellualr doesnt provide any means to check the internet pack validity. A customer has to remember by himself or he has to call customer care to get the details. The catch here is that if customer forgets to recharge on the day of expiry, Idea will charge 10Kb/10ps. This way they can squeeze out money from the customer. What I dont understand is if they can provide validity of other things why cant they provide validity of internet...

I have purchased Lumia 720 before 2weeks. To get benefit of idea internet offer, I changed my docomo service to idea and then inserted that idea sim into it. But as obvious (as I heard that I won't get internet pack), I do not get internet offer. I tried to contact idea customer care, they told me that we never provide such kind of internet offer to anybody. But the persons from nokia priority keeps telling me that I will get that offer....

i activated net plan with 32rs per 210mb 2g surfing for 7 days plan at 26/08/2013,although they cut my balance from my main account at 27/08/2013,and second thing is that i never use internet this day and although they cut my balance worth 32rupees,please take an action against idea cellular limited....