[Resolved]  Idea Cellular — Harrasment from Idea mobile to my relatives.

Idea — harrasment in mobile connection

my idea no.[protected] has been out of service for past 8 days.even though i have submitted all my address proofs and photos(thrice) they have barred any calls and sms es from my no.even customer care executives are not cooperative.they say its the fault of dealer who hasnt submitted the documents to them but dealer says he has done so and dealer blames company for all this.i have spent soo much of my petrol going to dealer everyday and have made around 30 calls to him.everytime i get assurance from dealer as well as company people that my service will be resumed but these are just false promises.
i have nt ever experienced such an irresponsible behaviour from a reputed company.it s causing me a lot of mental harrasment..kindly look into the matter.i ll be highly grateful.

thiz number is someone is continuosly abusing me, he iz using my name and calling to my friendzz cell phoness nn abusing them too////// he is a fraudd n i thinkk he iss a gunda typess so better trace this guy i think thiss is ides number...so btr trace thiss person out ...numbers are...[protected]/69

IDEA Cellular Services — Harrasment by Idea Cellular Services

Hi!
This is Neeraj Mittal, a privileged postpaid customer of Idea Cellular Services having Mobile# +91-[protected].
I am really sorry to say this; I am not at all satisfied with the services Idea cellular services are providing to the privileged customers like me. The only thing they provides to your customer are the false commitments, and TAT (Turn around times).
Problem:
On 23-Oct-2010, at around 6:50pm, my Sim card was blocked and I am getting the message as SIM CARD REGISTRATION failed. At that time, I was in my hometown, just planning for my fiancée’s birthday party.
I was stuck in between, without any contact. The embarrassment I face cannot be described in words.
On my arrival back, to NCR, on 25th October, 2010, I contacted Idea customer care, at around 8:00 am in the morning. I get a false commitment of a call back on my PP number, in the evening, which I didn’t receive. In the evening when I called again, I again get a false commitment of a callback, in the next day morning at 10:00am, which also I didn’t receive. At noon, after much discussion, with your Customer care executive PARUL, I received a Complaint# 99924719, again with an assurance, that my number will be activated, till 7:56pm. But the number didn’t activated, when I called up again, in idea customer care, the so called Floor manager of the call centre, Mr. MANOJ, committed that my number will be activated at 12:00pm midnight. And again it was a false commitment. I also, ask my friend to help them technically, as he is having more than 5 years of core technical, telephone experience, and is the responsible person of handling IN (Intelligent Network), of AIRTEL, and VODAFONE servers.
Questions:
My questions to you and to the Idea customer care representatives were:
1. Why my number is being deactivated, and why I am getting this above mentioned message.
2. What steps have been adopted, in order to resolve, my query.
3. What extra benefits, I am having as a privileged customer, which other customers are not having.

Losses:
Till date, I have suffered a huge amount of losses. I am very close in losing my fiancée and my job, and am mentally disturb, due to harassment of Idea services. My job is also at stake.
My marriage is due on 23-Nov-2010, and I have my number on each and every card printed for marriage, which is not working. On the auspicious occasion of KARWA CHAUTH, and being the first for my Fiancée, I was not able to communicate to her, and was busy in having a discussion with the idea care executives, in order to get my sim card activated.
My manger has given me the final notice, as my job is also suffered due to it. Being the month end and year end closing activity in my company, I am not able to deliver the work assigned to me as I have no contact number with me. I can’t even think of my promotion, just because of Idea services.

I am really frustrated, mentally disturb, and my complete life is ruined, just because my number is not activated, and the best part is that I am no where guilty, in the complete act. Nobody is ready to tell me where I am wrong. Am I wrong in adopting the idea services???



Thanks & Regards
Neeraj Mittal
Privilege Customer
SIM#[protected]
Mobile# [protected]

Hi,
I have an Idea Cellular mobile prepaid connection.
I am using it since 5 August 2007.
1. In January 2010 Idea has stopped my service because they were not able to see the documents that were provided at the time of connection.
I submitted them to one of agent sent by Ides.
2. After 2months they again stopped my service. This time they said that agent didn't submit the documents. I went to Idea head office and submitted the document to the Idea head office.
3. After 2 months they stopped my services saying that I am not contactable and asking for documents again.
Each time when I call customer care they blame that government changes the policy. I am not getting that what policy the government changes in every two months.
I am pissed off with this service. I demand a serious action against such type of cellular services who doesn't take customer seriously.
They just want to earn money.

Respected sir,
My sister is recieving a prank call from the no [protected]. So we kindly request to provide information about identity of the caller. please provide. Hoping for positive reply

Idea — Mobile call harrashment

sir,
this is requested to you please trace this idea number [protected]. i want his name, address
it is really required he is very harrashment me & 2 nd


Airtel [protected] he is harrashment

i want above two number detail information i.e. name, address, & other contant no. information

so Plz plz help me sir

my email is [protected]@gmail.com

Idea Cellular — Harrasment

Recently I started getting idea offers in the form o[censored]nique texts. There were two clicks on the message 'ok' and 'exit'. Clicking ok automatically charges you for that service. This is so cheap and ridiculous. Is the company so desperate for money?
While engaged in other work on mobile I got that text and accidentally clicked ok. So I was subscribed for some dialer tone and 27 Rs gone from my balance straight away.
How can they charge anyone without taking further confirmation.
So bad experience!

Mobile service provider — Harrasment

sir i wan the detail of this number as they irritating me & their is some thing common between them..

number are
[protected]
[protected]
[protected]

Dear Ankit,

We wish to inform you that the matter is currently being follow up and our concern team will revert to you at the earliest.

Thanks & Regards,
Idea Cellular