[Resolved]  Idea Cellular Ltd. — Can u stop the customer services call & Messages

Idia — Advertisement calls

Idia custmore care gives lot calls for there skims / plans at any time which causes lot of disterbuinces, hence please give your plan detail via sms only for my mobile nos. [protected], [protected], [protected].

Thank you,
Milind Khaire

bill ditel

My cell no [protected] I am very much disappointed of getting many unwanted messages & calls about 20 to 25 per day.
I tried to contact customer care on 4444 but there no such option to make a complaint. Pl stop the messages & call, or otherwise I will be forced to shift over another cell company.
And I am reqesting you to provide a convenient no to lodge a complaint
Early responce appreciated.

From Yesterday we are seeing an Advertisement on health drink Horlicks directely they are showing the brand fight with Complain.

Previously they use to show by covering the name on that health drink now this Add.is very reduculious and directely blaming the customers who are all buying the Complan health dring.

This is a very serious objectable add. they are showing.I had seen in TV-9 channel

In this regard there should be a very serious action on the companies and the media too.

Idea — Request for stopping of promos

Dear Sir,
I had requested the customer care to stop the promotional calls being done to my number [protected] about 6 days back.But still the promotional calls are coming creating a nuisance.Kindly ensure that the calls are discontinued immediately.

Dr Deepak Sinha.

My cell no [protected] I am very much disappointed of getting many unwanted promotional calls about 10 to 15 every day...Please do anything to stop those calls

pl stop all promotional calls and msg on my mobile no [protected]

http://ndncregistry.gov.in/ndncregistry/index.jsp

The primary objective of the National Do Not Call Registry (NDNC Registry) is to curb Unsolicited Commercial Communication (UCC). UCC has been defined as "any message, through telecommunications service, which is transmitted for the purpose of informing about, or soliciting or promoting any commercial transaction in relation to goods, investments or services which a subscriber opts not to receive, but, does not include, ----

(i) any message (other than promotional message) relating to a service or financial transaction under a specific contract between the parties to such contract;or

(ii) any messages relating to charities, national campaigns or natural calamities transmitted on the directions of the Government or agencies authorized by it for the said purpose;

(iii) messages transmitted, on the directions of the Government or any authority or agency authorized by it, in the interest of the sovereignty and integrity of India, the security of the State, friendly relations with foreign States, public order, decency or morality."

Idea — Imposing unnecessary promotions on customers

Dear Sir/Madam,

I am an Idea telecom prepaid service user. My number is [protected].

I was getting advertisement calls from Idea instead o[censored]sual “tring-tring” (known as Voice of Idea- which is by default activated on every customers number without their consent) for which I complained at their customer care dept.Customer Service representative gave me a number to dial to deactivate these promotional messages before the calls so that my callers can hear normal call tone. The number was supposed to deactivate promotional message when anyone calls me but instead it activated a dialer tone on my phone which was supposed to be free of cost as per the customer care. But again Rs. 45 were been deducted from my account for the same. I called up customer service people twice and got it deactivated from my phone, however they never acknowledge their mistake, and neither had they reimbursed my money.

Two days after this, I got a call to activate caller tune song on my cell phone Since, I am not at all interested in caller tunes and other promotional stuff, and I disconnected the call. To my amusement few seconds after disconnecting their call I got an SMS stating that Rs. 45 has been deducted from my balance and a caller tune has been activated on my phone of their choice. I called up Idea Customer Service and asked them to refund my Rs. 45 and deactivate this tone which I never opted. Instead of listening to me they blamed me that I have myself activated it on my phone and they can’t help me out with this. They were so rude that I insisted on speaking to their higher level manager. To my astonishment they were even worse as they assured that the tone would be removed ASAP, however they did not promised of reimbursing my Rs. 45. But even after 2 days my caller tone was not removed.
My situation is that at present I am looking for a job and getting calls from various HR people and Companies regarding the same ‘cause my number is there on various job portals. However, the caller tone being imposed on my phone is giving such a bad impression about me as a professional that people have even commented that why I am carrying a villagers tone on my phone. This is absolutely unacceptable. This is both ways loss for me, in terms of respect, time and money. Still the customer care people are not bothered about my problem. They are not even listening. They have no respect for their customers since they know nothing can be done against them.

I am sorry to say but this has become a practice for Idea Mobile company, to charge their customers for the services they never use (or never intend to use) and I am planning to go to consumer forum against the same.

Idea has not only poor service but they are also trying to cheat the customer in a fraudulent way by imposing their promotional schemes on their customers by any means. This matter may be referred to the Telecom Regulatory Authority of India for a policy to stop Telecom companies for cheating prepaid customers. I have already several times spoken with the customer care representative and manager but nothing has happened neither my Rs. 90 (Rs. 45+ Rs. 45) have been reimbursed.

Please help me to get this company to acknowledge their wrongs.

I would not mind going to consumer court to demand compensation for the loss of respect I had both socially and professionally in past few days.

I would be so very grateful if you could look into it and help me out.

I hope that you will respond.

Thanks and regards,
Sapna Aggarwal

Please activate the National DND -DO NOT DISTURB service (SMS 1909 ) to stop the UCC-UNSOLICITED COMMERCIAL COMMUNICATIOn translated as unwanted promotion calls.

It is government monitored service and if the service provider do not compile with the request of DND, then the subscriber will be compensated for each act o[censored]CC. Imagine, the service provdier will need to pay 20, 000 Rs per each call in non compliance!!

dear sir
can u stop the customer services to my number.this is my number [protected]

Idea Prepaid — regarding unwanted calls &messages from cc

pls unsubscribe these services frm cc on my no. & my family friends no.

the nos. are 1) [protected] -Mahesh verma, RAJASTHAN
2) [protected] -Abhishek paliwal, RAJASTHAN

Hoping for yor quick responce, thanking you


regards,
MAHESH VERMA / ABHISHEK PALIWAL

pl stop all promotional calls and msg on my mobile no [protected]

Can u stop all the service messages and calls to my number [protected]. I am harassed with these all the time.

Idea Prepaid — re:unneccasary calls

The idea customer care daily call 15-20 unnecessary incoming call to my cell phone.
I have trouble. Please stop calling me unnecessary incoming call on my cell no. [protected].
.

i hve the same compliant so Can u stop all the service messages and calls to my number [protected]. I am harassed with these all the time.

please i want to stop getting calls from idea services

unwanted call and unwanted sms from idea

i have requested to stop astrology on my mobile [protected], but it is still continued.plz stop/discontinue it immediately.reagrds.

Please Stop The Masti/Fandoo Services in My Mobile [protected]