[Resolved] Idea Cellular Ltd. — Unwanted deduction from Account | |||
I never activated Pretones on my Idea mobile number and they had deducted Rs.10/- from my account and after some days they had sent me a renewal message again and deducted Rs.10/- further.What the hell is wrong with IDEA ?? I have been using this network service provider since dont know 2005 i guess and they get such attacks seldom and i always complain and get it refunded but what if its left unnoticed by me ?? They would have renewed it on and on but i dont know why the hell they cant activate a useful service like Missed call notification mistakenly for free ?? Why only services like Pre tones, Caller tones and charged ?? Have got a complaint registered and was given a complaint number : [protected] which will be resolved till 13/05/13 (till those days i have to keep in check whether there are any more unnecessary useless deductions.) Seriously Pathetic attitude by Idea walking on the likes of Airtel and Docomo. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
Idea — Wrong deduction from account
I am a research scolar in MNIT Jaipur and availing the IDEA prepaid connection. My mobile no. is [protected]. I recharged @ 15 days back for Rs 310. Today my balance is very less and I did not make many calls. I have contacted to customer care, they imform me that I have been subscribed some service for which they deducted amount. But I have not opted for such a rubbish service. It is automatically being activated by IDEA and deducting balance for the same. This is totaly the theft.Without my concent , how can they charg? I want my deducted balance back otherwise i have to approch Consumer Court.Such a rubbish way of stealing amount...I am really felt ashamed to live in such a crooked world....
Dear Customer,
We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number.
Regards,
Idea Cellular
We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number.
Regards,
Idea Cellular
Sunita Rakesh Malhotra (used by Ashish Rakesh Malhotra),
This number : [protected]
Alt. number :[protected]Brother's)
This number : [protected]
Alt. number :[protected]Brother's)
Dear Customer,
We wish to inform you that your complaint for wrong deduction related issue has been already initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.
Regards,
Idea Cellular
We wish to inform you that your complaint for wrong deduction related issue has been already initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.
Regards,
Idea Cellular
What do you mean by initiated ?? The "Senior" guy calls up and says this Pretones was activated on 29th of this month by ME and the deducted amount cannot be refunded !!! Am I some Villager who dont know how to use a F'kin Mobile and I am using Idea past 7-8 years. How can he be so sure of the Faulty system of Idea which had deducted many times accidentally from my mobile balance and got it refunded back !!
NEITHER HAVE I ACTIVATED ANY OF THESE STUPID SERVICES AND NOR AM I SOME LAYMAN IN USING THIS SIMPLE PHONE SYSTEM !!!
NEITHER HAVE I ACTIVATED ANY OF THESE STUPID SERVICES AND NOR AM I SOME LAYMAN IN USING THIS SIMPLE PHONE SYSTEM !!!
Dear Customer,
We wish to inform you that your complaint for deduction related issue has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.
Regards,
Idea Cellular
We wish to inform you that your complaint for deduction related issue has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.
Regards,
Idea Cellular
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Idea — unwanted service massage
Hello Sir,I am idea service user.I request to you please close any service massage, I am too distrub to comany service massages.My mobile no. is [protected].Please repply me as soon as pssible