[Resolved] Idea Cellular Ltd — Wrong Billing and Barring of Services

pande_ajay

from Delhi, Delhi

Address:

Delhi

This has refer to my Post paod no. [protected] which has been with Idea for over 2 yrs now.
Idea has barred the services to the said no. from April 24th 2013 on account of non payment of the bill.
This is when i had cleared the latest bill fo Rs 530/- and had only withheld the disputed bill wherein even Idea had acknowledged to wrong billing against Roaming charges from Feb 1st- Feb 16th
My services stand barred depsite the bills under investigation and scrutiny
I dont know where to raise this complaint. I have all details on the mail and when i threatened them that i will move to another service provider they immediately barred the incoming call service as well.
This no. has been with me for over 12 yrs now and is my identity. Idea is shamelessly not arriving at a resolution despite having written endless mails to CC and also to Appellate

Rgds
Ajay
M-[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sushant bagaria

from Gurgaon, Haryana

Idea Cellular — barring services

My no is [protected].i had payed the advance rent in July09.my services are barred as they have adjusted the amount against oter bill and they are sending me the bill for rent and my services are barred.sheer harassment is conducted by them if noy sorted disconnect my services entirely.

muhammed mulaikhan

TO,
The manager (Customer Support)
Idea Cellular Ltd
Kerala. India

From,
Muhammed Mulaikhan.T.K
Thazhathe Kalladi House
Pallikurup Post
Palakkad
Kerala
Email: [protected]@yahoo.com
Mob: [protected]
Fax :[protected]

Sub: Reconnect my Mobile Connection

Respected sir,

I have a mobile connection of Idea, my mobile number is [protected] and the validity of my mobile connection is September 2010. Now I am working in Abu Dhabi, UAE and I had received many SMS till Yesterday. Today, 08/02/2010 I cant received any call or SMS from anybody. One message appears on the screen that was "SIM card registration is failed". I contact your Customer Care Agent and he told me that my mobile number is deleted in your records.
Here, before reach my expiry date you banned my connection. This is illegal and unjustified. So I humbly request you to please take necessary action against this serious issue and reconnect my mobile connection earlier as possible. Please contact me through email i[censored] can. I hope you take this email as an official complaint from my side.

Thanking you,

Muhammed Mulaikhan.T.K
(Signed)

dimriatul

from Mumbai, Maharashtra

Idea Cellular Limited — UNFAIR BILLING

TO
IDEA CELLULAR LIMITED
CUSTOMER CARE

SUBJECT IMMIDIATELY CLOSURE OF MY IDEA ACCOUNT NO 1.10460324

DEAR SIR/MADAM

AS I HAD FACED THIS PROBLEM PREVIOUSLY
AS I M NOT USING MY IDEA NO [protected] SINCE LAST BILLING CYCLE.
BUT INSPITE OF THAT I HAD RECEIVED BILLED AMOUNT OF RUPEES 912.63 TODAY,WHAT IS THIS NONSENSE, IHAVE CHEKED MANY TIMES O[censored]NFAIR BILLING DONE BY U. , YET I HAVE PAYING FROM LAST MANY YEARS.NOW I M NOT GOING TO PAY A SINGLE PENNY AND WILL DO LEGEAL ACTION IF REQUIRED.

I PLEDGE U TO IMMIDIATELY DISCONNECT MY NO [protected] ( AC/ NO 1.[protected]

THANKS

ATUL DIMRI

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Ajay,

We regret to inform you that the services for your Idea number has been temporarily disconnected due to Non-Payment. Thus we request you to kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular