[Resolved]  Idea Cellular — money deducted but recharge not done

Address:Krishna, Andhra Pradesh

My IDEA Mobile #:[protected].i made a online recharge 201.money deducted from my account but recharge balance not credited into my mobile .when i asked customer care executive he told that 201 is invalid amount to recharge. If 201 is in valid amount to recharge then how can they deduct money from bank for in valid transaction.bank transaction reference ID is one of below:
068038,076666
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Aug 26, 2016
Complaint marked as Resolved 
Verified Support
May 30, 2012
Idea Cellular Customer Care's response
Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., and the type of Inconvenience you are facing. Also mention the token ID 205IC225467 in the subject.

Regards,
Idea Cellular
Complaint comments 

Comments

Idea Cellular — Recharge Not Done

1, Recharge Amount : Rs. 299.
2, Phone No. : +91-[protected]
3, Connection on name of : Reena Singh

This recharge is done on 10tn Nov. 2008 via ICICI net banking and amount is debited from my account and my number is not recharged.

ICICI Ref: BIL/[protected]/0308/[protected]
i have suscribed for idea cellular com from july 1st week(sorry i don't remember the date).in shimoga (karnataka state) i was satisified with its service for 1st 2 months....in september i moved to banglore as soon as i moved to banglore problems starts persisting.... 1.every evening i am getting network busy problem
2.since from last month they are deducting 5 rs without any information
3.and now they have migrated my primary plan to some other without my notification or my assistance
and deducted 40 rs from my account....
and i asked about this situation in customer care they are not responding properly...........
my cell no is [protected] please take some actions.....
thank you

Idea Cellular — online recharge not credited

Dear,

I am Gourave Daipuria from bharuch Gujrat. I am using prepaid mobile number [protected]. I made a online recharge of Rs-500 from HDFC Bank site on 12.01.2010 at 22:22 hrs.The amount is debited from my account and the transaction id is[protected], But my mobile number is not credited. I sent a mail to HDFC customer care for refunding the amount and they replied that we are only the facilitator for the payment and for the above recharge, we already made the payment and they also send me a link to check the status of the payment

https://invas01.euronetworldwide.com/Vas/HDFC/Forms/TransStatus.aspx

Enter the Id provided above.[protected])

Idea — money not credited to my mobile

I am an idea customer. My name is Shamsul Islam Khan.
My Mobile no is [protected].
Complaint is that Rs 225/- has not been credited to my account till now.

Regards.

Idea Cellular — Recharge not done for deducted amount

Hi,

I recharged my Idea Cellular pre-paid number [protected] twice for Rs500/ each time on 5th Oct thru internet, amount has been claimed both the times by Idea but the recharge has been done only once to my number. Have complained in Ideacellular several times but they have not got proper response from their side, neither have got the refund. The details of the recharge are as below -
1. Payment done thru ICICI website from ICICI credit card worth Rs500/-. Confirmed from the bank that the amount has been claimed by Idea and the transaction number for it is 113545.
2. Payment done thru Idea website from HSBC credit card worth Rs500/-. The transaction ID for this is 001901 and merchant has been given the amount on 6th Oct 2010.

Please help me in getting Rs500/- back from Idea Cellular Ltd at earliest.

Thanks and Regards,
Gautam Jain.

Idea Cellular — Mobile recharge not done despite of cash deduction

I had paid for 111.00 RS for my mobile recharge (IDEA). Money got deducted from account but recharge not done. Please Provide me the details of which entity got credited with this money.
Here are the details of the payment:

Payment Bank : ICICI
Payment ID : [protected]
Date of Payment : 22/10/2010
Payment Status :Success
Payment Remarks : 0713
Mobile number to be recharged : [protected]


Thanks & Regards
Gokulan

Idea Cellular — currency deduction

Without any service activation they deduct the some amount of currency, if I called to customer care they ignoring to refund the amount so I complying about the company

Idea Cellular — Online recharge not completed

I have requested a online recharge of rs 50 for my prepaid idea number through Netbankink.Amt of 50 has been detected from my hdfc account but hasn't got the recharge yet.....i complained to costomer care but they said we cant help u in this matter at present.............plz help

Payment Details
Mobile Number [protected]
Payment Status Success
Reference Number MHDF[protected]
Payment Date [protected]:57:25
Amount 00000050.00
Your transaction id is 9051997

Idea Cellular — Money deducted by not getting recharged

Respected Sir, I am an old Idea customer my number is [protected] .. I used to get talktime through ideacellular website, once I used to recharge my mobile, money deducted from my bank but I did not get recharge, after several enquiries, they promised to recharge my cell, but they have not done it. It is nothing but cheating to their paid customers.I recharge with
Dear IDEA CELLULAR

Thanks for responding to this website complaint, it has to be solved prior and without knowing to others. I sent you reply with screen shot. Birla groups have great name in India. They never tolerate in solving their customers complaints. They are the most respected firms in India and abroad. This time please recharge my cell phone with Rs.222/-. Once again thanks for your response here and it shows your responsibility on your customers. Please keep it up. Have a Great Day Sir/Madam

Idea Cellular — money deduction from mobile

we have not activated the dialer tone then also they have done that & charges are also the have take from mobile. and after when we have complained they giving no answer and not also taking complain o[censored]s. and also dia-activated the dialer tone by them only after they are telling that dialer has been dia-activated so they can do any thing & not also refuning the money back.
they also not give us information about the dialer tone how it has been activated.

Idea Cellular — Recharge not done but money deducted from bank account

My IDEA Mobile #:[protected].i made a online recharge 201.money deducted from my account but recharge balance not credited into my mobile .when i asked customer care executive he told that 201 is invalid amount to recharge. If 201 is in valid amount to recharge then how can they deduct money from bank for in valid transaction.
Dear Customer,

We regret to inform you that we are unable to find your recharge, thus we request you to forward us a screen-shot of the bank statement (un-editable) showing the deduction made from your account towards recharge of your number on our E-mail ID.ccare.[protected]@idea.adityabirla.com. for further course of action.

Regards,
Idea Cellular
My Nitin Divekar My idea Mo No.[protected]

Recharge amt - 50/-

Recharge from HDFC Bank Net Banking

Tran ID - HDFC[protected]
Online recharge not credited - Idea Cellular

I online recharge of rs 50 for my prepaid idea number [protected] through Netbankink.Amt of 50 has been detected from my SBI account but hasn't got the recharge yet...plz help

Txn ID [protected] THROUGH Ideamoney.in

dated 22nd Feb, 2016 @ 1.27.32pm
Online recharge not happend

Transation ID-FHMP[protected]

please send the status [protected]@gmail.com
Online recharge not done but money deducted from idea money my transaction ID: [protected]
Online recharge not happend

Transation ID[protected]IGABSEOYT8

please send the status nitin123.[protected]@rediffmail.com

And recharge it ASAP
My IDEA Mobile #:[[protected]]I made a online recharge 159.money deducted from my account but recharge balance not credited into my mobile .when i asked customer care executive he told that 159 is invalid amount to recharge. If 159 is in valid amount to recharge then how can they deduct money from bank for in valid transaction.bank transaction reference ID is one of below:
PHDF[protected]-IDEA[protected]
I have recharged my mobile number-[protected] on 21/04/2020 from my idea app an amount rs-349.00 is deducted from my corporation bank account
transaction id-20200421111212800110168661724235829.
My number is not recharged since last two days idea custumer care is not connecting.

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