Idea Cellular — Prepaid online recharge

Address:Delhi

Mobile number to be recharged-[protected]
I used idea online recharge to recharge my above given mobile of Rs 500.
I used my sbi debit maestro card and the balance of Rs 500 has been deducted from sbi account but my number has not been recharged.
Either my number should be recharged or they should return my money Rs 500 to my sbi account.
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Ideacellular — on line recharge

Hi
I have used the Instant Recharge Option from the ideacellular.com portal on 22/9/09 to recharge my idea prepaid account by Rs. 111.00, the same amount deduct from my online bank account and check number[protected], but not recharge value I get on my Number [protected].
I try to costumer carer number but i got not good response.i am confused what i do.
How can i find my lost money
Dear Sir,

We regret to inform you that we are unable to find your recharge, thus we request you to forward us a screen-shot of the bank statement (un-editable) showing the deduction made from your account towards recharge of your number on our E-mail ID.ccare.[protected]@idea.adityabirla.com. for further course of action.

Regards,
Ideacellular

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