Comments
TO,
The manager (Customer Support)
Idea Cellular Ltd
Kerala. India
From,
Muhammed Mulaikhan.T.K
Thazhathe Kalladi House
Pallikurup Post
Palakkad
Kerala
Email: [protected]@yahoo.com
Mob: [protected]
Fax :[protected]
Sub: Reconnect my Mobile Connection
Respected sir,
I have a mobile connection of Idea, my mobile number is [protected] and the validity of my mobile connection is September 2010. Now I am working in Abu Dhabi, UAE and I had received many SMS till Yesterday. Today, 08/02/2010 I cant received any call or SMS from anybody. One message appears on the screen that was "SIM card registration is failed". I contact your Customer Care Agent and he told me that my mobile number is deleted in your records.
Here, before reach my expiry date you banned my connection. This is illegal and unjustified. So I humbly request you to please take necessary action against this serious issue and reconnect my mobile connection earlier as possible. Please contact me through email i[censored] can. I hope you take this email as an official complaint from my side.
Thanking you,
Muhammed Mulaikhan.T.K
(Signed)
The manager (Customer Support)
Idea Cellular Ltd
Kerala. India
From,
Muhammed Mulaikhan.T.K
Thazhathe Kalladi House
Pallikurup Post
Palakkad
Kerala
Email: [protected]@yahoo.com
Mob: [protected]
Fax :[protected]
Sub: Reconnect my Mobile Connection
Respected sir,
I have a mobile connection of Idea, my mobile number is [protected] and the validity of my mobile connection is September 2010. Now I am working in Abu Dhabi, UAE and I had received many SMS till Yesterday. Today, 08/02/2010 I cant received any call or SMS from anybody. One message appears on the screen that was "SIM card registration is failed". I contact your Customer Care Agent and he told me that my mobile number is deleted in your records.
Here, before reach my expiry date you banned my connection. This is illegal and unjustified. So I humbly request you to please take necessary action against this serious issue and reconnect my mobile connection earlier as possible. Please contact me through email i[censored] can. I hope you take this email as an official complaint from my side.
Thanking you,
Muhammed Mulaikhan.T.K
(Signed)
Dear Customer,
We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number. Also mention your token ID 205IC350911.
Regards,
Idea Cellular
We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number. Also mention your token ID 205IC350911.
Regards,
Idea Cellular
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Idea Cellular — Irresponsibility by the Company
I have a IDEA connection in Delhi circle bearing no [protected] in the name of Chanderpal Singh.It is a post paid connection.for some certain reason I want to convert it to prepaid.I have already clear all the dues and given Rs 47/- in advance in terms of fees.I have all the receipts of clearing dues.The problem is that I had applied for this on 18.09.09.Since 7 days hasbeen left,there is no action taken against it, though the time limit is 24 hour.I had complained several times in IDEA Care and had few visit to the retail counter.I am in very deeply mental tension for this cause.Please file a case against the Company and give me the right justification.