[Resolved] Idea Cellular — SMS - MT charges | |||||
dear idea cellular, my no. [protected] have been using idea post paid services for more than 2 years, what i found in this bill is a SMS -MT charges of 214 for no reason, i find this happening with other customers, this is a kind of cheap trick played by your renowed service, please correct the same and issue the fare bill..if no action is taken by you the trust on you will be dissolved and i prefer switching to other network in no time... Was this information helpful? | |||||
Aug 13, 2020 Complaint marked as Resolved | |||||
12 Comments | |||||
Comments
Idea — SMS charge
Today(16/10/2009) is not any special day to charge sms 1Rs/message. actually when i pressed *121# in mobile in that My tariff option its given as 18th and 19th sms will charged to 1Rs/message. but without informing they charged 1Rs/message. so, we lost money to send advance wishes to our family member.can this problem solve it in future?
Idea Cellular — non delivery of sms
sir,i was sending many wishes to my relatives and friends by sms from my mobile no. [protected] of idea on date 17/10/09 at morning and the charges for all sms has deducted from my mobile balance. but none of those sms could not delivered to them. for it i complaint to customer care of idea but he did not lodge my complaint and said there is no fault of idea company. after more request of mine he gave me a reference no.[protected] and said we cant refund your sms charges.
so please take a strict action against this complaint and direct to idea to refund my balance.
Dear Customer,
We wish to inform you that your complaint for billing related issue has been initiated with us; under reference number[protected] and you shall hear on the same at the earliest.
Regards,
Idea Cellular
We wish to inform you that your complaint for billing related issue has been initiated with us; under reference number[protected] and you shall hear on the same at the earliest.
Regards,
Idea Cellular
Dear Customer,
We have thoroughly checked your Idea account details and it is found that the charges are levied correct in your bill towards Ring Back Tone as per plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards
Idea Cellular!
We have thoroughly checked your Idea account details and it is found that the charges are levied correct in your bill towards Ring Back Tone as per plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards
Idea Cellular!
My Mob No is [protected]. This month I can see SMS MT - 3 - Rs.150. Can you please explain what is SMS MT.
my number is [protected] bill found SMS MT CHARGE is 350rs . whats this ?
My mobile no [protected] have been using idea post paid services for more than 9 years. [protected] bill found SMS - MT charges 50 rs what is this charges?
Hi, I am the Idea Post Paid customer . I was happy about this service. But now i am really very disappointed. because of the discrepancies in the postpaid bill for the period[protected] to[protected]. I am charged unnecessary for the SMS- MT charges. This month i got charge of Rs.50. I have no intension to send such messages which would costing me Rs.50 I called the customer care regarding the same. Even your executives dont have any idea regarding those charges. I havent sent any sms from my side and I Havent done any activations from my side. Hence i am expecting the necessary amount or waver has to be given or adjusted in my next bill as this bill is already paid by me. My mobile number is [protected] I called up customer care many times with no joy. Customer service was not at all co-operative. Hence as i have never sent such messages for which i am getting charged. Please look after this issue. Quick reply or action is expected. Hoping for your best support. Thanks and regards Vinod Gupta - Ahmedabad
My phone number is [protected] on Idea postpaid I don't send any sms to anyone then also I got bill of 1035 Rs on SMS-MT why?
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Mahesh Zarekar
[protected]