[Resolved]  Idea Cellular — Too much fake bill more than credit limit

Address:Haryana

Hello,


I was previously using a corporate sim of vodafone which i was satisfied with but as i moved up in haryana and thus went for a new postpaid connection of yours number [protected] as idea's network in haryana is better than any other.


My plan is super saver 350 in which (as told by the people at the outlet) you will get Rs 375 for calls free & call rates would be 20p Idea to idea and 40p other at local area and for std its 50 p, along with that Rs 98 rental gprs 2g pack is activated in which 20000mb or 2 gb data is free.


Now, As per the bill recieved by me the total calls in the bill are worth Rs 104 which should be free under the 350 plan and gprs usage is 2190 mb in which the 2gb should be excluded and rest 190 should be charged.also my credit limit is Rs 1000 so the bill should not exceed that.


but the bill is showing a good amount of 19550, idea has to pay a debt of 400 crores for 3g but like this?


I dont know why aditya birla group is doing like this, anyways but I have filed a case in rohtak consumer court regarding this and now I am not going to pay a single penny to you but going to recieve.from the day i bought the sim iam facing problems, firstly everyday the number gets barred.

this is first month's bill.

--
Thanks & Regards,
Sandeep kumar,
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Aug 13, 2020
Complaint marked as Resolved 
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Idea — so much bill

my moblile bill month of jan 09 is too heavy but my using is not like that please send me calls detail month of jan 09
plz check my idia bill my no is [protected]
check my idia bill m no is [protected]/[protected]
Dear Customer,

We wish to inform you that your complaint for billing related issue has been initiated with us; under reference number S1-[protected] and you shall hear on the same at the earliest.

Regards,
Idea Cellular
Dear Customer,

We wish to inform you that your complaint for billing related issue has been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular

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