[Resolved]  Idea Cellular — TOOK CASH WITHOUT GIVING THE PACK ACTIVATED

Address:

Kottayam, Kerala

I have recharged for RS. 201/- unlimited Internet pack 30 days and on first day i got my net connection and it was too slow. so i tried to activate 1 day 3g pack for the next day with RS.27/-...and i used that 3g pack fully...after that i am not able to get my balance of 201 pack 30 days... i tried to call customer care about it by dialing 12345 and they told me that my pack has got deactivated, and i asked for my money back they told me that i wont get my money back also..... bsnl and other cellular devices wont do such actions....idea is making money without serving their users....they took my 201 rs and cheated me...i want my money back...please help me in getting it back....i have given a complaint by emailing to their email address form in website....they did not contacted me yet.....and on the day when i called 12345 a girl took the call and she talked too rough to me as i did something wrong................ :')