[Resolved]  Idea Customer Care — i kamal arora complaint against idea customer care mobile no [protected]

i am extinng customer of idea mobile company my post paid mobile no [protected] idea can charge rs 150 two times in month of dec 2008 on date 13/12/2008 call from customer care to me we have activate your idea tv with all channels i am iagree with her and i am allow to her for activate my plan of 150 per month but same day i am call in customer care for information about idea tv customer care representative tell in idea tv has only news channel so i am not intersted in idea tv so tell to customer care representative ple deactive my idea tv service she tell me in this time i am not take your reqeest now because server is not respondining i also call three four times in the day but she does not take my reqest and on date 16 /12/2008 i req in customer care so on this time he submit my req but in bill of nov 2008 i am shocked that idea company can charge me rs 300 for 2 month i can not use idea service not more one day so why idea company charge 300 ple waiver of rs 300 in bill of nov 2008 you ple action against idea company ple waived of rs 300 in my bill month of nov 2008
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Aug 14, 2020
Complaint marked as Resolved 
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I have an idea connection ([protected]) and I tell you...i am sick of it. Whole day a bunch of callers from idea keep calling for n- number of reasons. the service messages come at unearthly hours! then that famous idea jokes- who wants that silly thing?...its simple torture and on their own they keep deducting money and renewing the subscription. Try calling some number and you end up paying more without any result.For heavens sake stop it immediately.
dear sir,

I had recently purchased a new connection Number i.e. [protected] on 08/05/20009 a plan called SUPER PLAN (Rs.250/- P.M.) by gave a check of Rs.- 500/-in Favour of FONE ZONE, Fountain Chock, Pitam Pura, New Delhi (Idea Showroom) exicutive named Jyoti as she said, but till now this number has not been activated and there is not any further information given by Your exicutive regarding activation.so plz take speacial attention towards this matter as urgent bases and activate my number as soojn as possible.

bharat kaushik

[protected]
My Custmer Application Form Number is 1430054 dated on 08/05/2009
Mobile No.-[protected]
Sim Number.-[protected]

Regards

bharat kaushik

[protected]
i am a Idea cell phone user my number is ([protected] last four months from now
I am receiving simony unwanted phone call and massages (advertisements)
I am totally disturbed from this type of calls and mugs.
Please stop this kind of calls and messages.
This is Tenzin working as chef in 5 star hotel day before yesterday I had sent mail to yours idea care .but I din't received response of my mail . I am here to request that . as I had summited 3 times my id proof so far still recently I am recieveing message to summit my id proof I really dont; understand why you need every after 6 month you need id proof .
you know what I am using this my no from last 9 year . still aasking again n again its really make me angry. I just wana tell you that please check my id and how lonmg i am using this no
my address and no are below
tenzin losel
no [protected]
house no 27 mochi bagh village
nankpura
south moti bagh
newdelhi
Dear sir,
I am rekh raj bharti I have a idea connection, my number is [protected], I have loss my mobile phone and than I have laced my idea number but after 15 days, I have find my mobile phone and I want unlocked my number but your customer care staff tell to me it is not pushball to open you this number. If it number is not open/unlaced I face lot of problem.

So please unlaced my mobile number no- [protected] and restart this number .
Thanking you
Date : 12/05/2009 your customer
Place : vasundhar, ghaziabad rekh raj bharti
e-mail [protected]@rediff.com
Dear sir,
I had taken the connection of idea since last 2 weaks but i am facing the problem against calling as well as incoming calls.my mob number is [protected]. please look into the matter seriously & start my cell without any prob.as early as possible
Myself Shailendra S Nalbilwar, working in Jacobs Engineering, Mumbai as a Sr. Design Engineer.
(My mobile no. is [protected] for your reference).

I bought Idea Data Card on 29th April-09, which is activated on same day.

After 4 days your verification person was visited my flat in absence of me, asked some question arrogantly to my room mate.
He asked question like he was a Police force person. The person coming for verification must have commonsense and politeness to ask such question.

After that I don’t know what remark he sent to you and my internet connection was disconnected without any intimation to me.
When I called your idea sales person then only told me that there was some verification problem and I will send new person for re-verification.
Again your person came to me and I had given all the information what ever he asked me.
Still my internet connection is not activated. I had already paid two months bill in advance and in that I lost 7 days which is non extendable.

When I called this time your sales person Mr. Sanjay (Mb. No [protected]) gained asked for some new documents which are not feasible for me.
My only request is if you can’t start my connection then please pay back my money Rs 2850/-.
I spent more than 100 Rs on calling on phone.

If I am not getting my money back then I have to have registered a police complaint. There is no other way with me.
9 months ago I bought a new Nokia N72 hand set to get an IDEA prepaid connection. Now I have some problem with my hand set as it is not recieving any songs and videos and sowing 'MEMORY FULL DELETE SOME FILES' . Although I have enohgh free space in my memory card. Some time it's showing 'DATA BASE CORRUPTED'. Pls. help me as I am unable to download any thing in my mobile. My mobile is also not showing the detail of Dialled, Recieved and Missed numbers. Thanks.
i rajendra have activated a cricket alert pack few days before but now i want to deactivate it.
my phone number is [protected]. please deactivate it, thank you
I m a Idea prepaid user([protected])...i recently bought an idea sim from vashi on 5/5/09...n at d same time submitted the required documents (photo id, adress proof) to the dealer...after 4-5 days my services are kept on hold by you...after having chat with Idea Customer Care i came to know that my ID proof(documents were rejected...and was told to RE-SUBMIT...the document again...I resubmitted the documents with a new prepaid form in IDEA store, vashi ...and was told that the services will be activated after 48 hours...but it has been almost 3 days...nothing has happened...pls see to that...you need not wnt me to submit the documents...for the third time...AND if this is the case ...then i think YOU(Idea) is no where into Customer Satisfaction
i am abhijith.m from kerala...i have taken 60 rs message pack which offer me 600local/300 national sms...my mob no is [protected]...but i am unable to know hw much message remain...wud u please make me know how to get tat inf:
Dear Sir,

I am a Idea cell phone user my number is ([protected]) last three month from now
I am receiving simony unwanted phone call and massages (advertisements)
I am totally disturbed from this type of calls and mugs.
Please stop this kind of calls and messages.
thanking u

vikas
i am unsatisfied with Idea phone, with out request my activate the missed call alert, newly i take this sim but this is not good
and customer center no. is not working properly, i want to talk with agent in customer care but canot, plz any one help me, i give a compliant abt my problem and my compliant no is:7384460 in berhampur
Mob no [protected]
Dear Sir,
I had an idea post paid sim ([protected]) I have been closed my idea sim since Nov.2008 but I could not received my security money till date.So please look in to the same.

Mohammed Rauf
hello sir/madam
for last 2 days, someone send vulgar msgs on my frnds number..really disturb msgs...pls..can u give me this number's details so i can take next step...it's number-[protected]
hello sir iam raghavendra i used the idea post paid no [protected] for the month of march unfortunately i lost my mobile along with the sim as mentioned above no roughly one month back.So please stop that service and also bill issues.Now what happened means two days back i received April month bill but iam not used so please kindly stop that bill issue and services as well. I hope you can.
thanking you

Raghavendra.
dear sir,
my no. is [protected].
whenever i recharge it, all the talk time vanished without utilising my talktime.why do you cut my talktime short always, while i dont take advantage of my amount.this is a frequent complaint in my city with idea.
plz get back all my talktimes.
ahmad
saharanpur
u.p.
[protected]@yahoo.com
Dear Sir/Madam,

Please pay attention, sir I am a prepaid customer ([protected]). This is to inform you that I am old user of Idea prepaid no. [protected]. I am using Idea since last 6 Months. But I am facing some problem in your service. I am facing the unwanted phone calls from your site that is disturbed me and my profession. I have so many times told to your customer care Executive but still not responding. That’s why I have to write. So I want to stop unwanted phone call as well as SMS from your site with difference no...

Now please tell me what to do change the no. OR Can I accept best service from Idea

Best regards,
Niket Bakhai
Cell no. [protected]
Mail id.[protected]@yahoo.co.in
Sir,
I am prepaid Idea SIM card user since last 5-6 months. My cell no is [protected]. Few days back I received a SMS "You are not registered. To register handset, send REG HANDSET_TYPEMODEL to 53335 e.g. REG NOKIA3610". I am using handset of Panasonic since last 8-9 years. So what I have to do from where may I get the model no. on my handset. Only the name is printed on the handset. Please help me in this regard. Waiting for your reply.
AP Sahay.

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