[Resolved] Idea Mobile Service — balance deducted from main balance | |||
Hello sir.... I'm using idea mobile network .... And I have complain about balance deduction and when I called to customer care of idea company than he said that balance deduct for surfing charge and disconnect the line.... two or three times my main balance deduct.... 1) 25-26th February approx 31 rupees deduct and 2nd time 5th or 6th march 59.40 rupees deducted and when i called to customer care either line disconnect or said that line is busy.... so plz sir help me about this matter.... My mobile number is [protected] and Email id is bhavin.[protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
IDEA MOBILE SERVICE — Deduction of large amount without permission
On 12th Ocober 2010, the Idea mobile service called and said, that they are offering one ring tone free of cost, My wife said no, not required.They still deducted Rs 214 from my phone balance which was about Rs.223. Informing the call centre yield no result.
This thieves are always look out for higher balance and immediately deduct some amount without any reason.
There is no forum to complain. The number is from Kolkata.
Dear Sir,
We wish to inform you that the charges are charged correct under GPRS usage as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.
Regards,
Idea Cellular
We wish to inform you that the charges are charged correct under GPRS usage as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.
Regards,
Idea Cellular
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Idea Service — balance deduction
sir,am dhanaraju.my idea mobile number is [protected].am checking my mobile balance on 18/2/2010,45 rupees deducted from my balance.then am call to customer care, he said '45 rupees are deducted for tirumala thirupathi pkg service" but am not activating this service from my mobile.but those are deducted 45 rupees from my balance.am not getting any message from idea regarding this pkg.