Respected Sir/madam,
This is with reference to the mobile number [protected]. I have been registered under this number without my prior knowledge. A person named Hakim alias Shareef (name not known)has been utilizing the mobile phone, it is learned that my personal information comprising of my Driving License has been misused for Fradulent purposes.
I had submiited my identification proof for Prepaid connection number [protected]. But later it was found that the number was not registered under my name instead a postpaid connection has been registered on the behalf of the above fraudster by the Idea Dealers, Changanacherry Branch.
I'am completely disatisfied as Idea dealers can make sales even without seeing the customer. I have been billed for Rs.1400 (Rough figure).I now reside in Mumbai and the bill has come twice to my residential address in Kerala i.e Thekkedathu House, Kottur P.O, Kaviyoor.Thiruvalla.Kerala-689582.
I have spoken to the Customer service and the person concerned had given me the email-id of Ms Deepika Menon, Head of Idea Services who has not reverted back when i asked for a resolution in 24 hrs.
I will be pleased to get this matter resolved in the next 24 hrs as an immediate action will be taken. Dealers of Idea has misused my personal information and the person using my identification has done a criminal offence. Idea dealers have committed big offence by sharing my personal information and utilzing it for their business.
I'am looking forward to file a complaint to the police if this does not end here.
I have never used the Post paid connection from Idea and due to some fraudsters i will not let my personal information be misused. They deserve to be put in bars.
Thanks.
Jijo Geevarghese
Aug 14, 2020
Complaint marked as Resolved
To: ccare.[protected]@idea.adityabirla.com
Dear Sir,
I am very unhappy to say that idea in tirupati is really 'changing our life' by getting shuntings from our higher officials.
For the past 20 days we are unable to here the calls from the callers and similarly other end also not hearing our voice, eventhough full signal strength is showing in our cells. This scenario is not only from my cell all the connections which we are having in our organization. It seems you are running the show with low bandwidth, kindly make necessary arrangements to improve the bandwidth or solve the problem. I am givng some of the no which we are being used in our organization.
[protected], [protected], [protected], 2209 and so on many.
The complaint also given but, No response from your office side.
the same group is working properly even in chittoor town, only in tirupathi this problem is there
If this problem is not rectified, we will be forced to insist our commissioner of Technical Education, Andhra Pradesh, Hyderabad to switch over all group connection to some other cell provider.
earliest action in this regard is required
Thanking you
v.prabhakaran
regional joint directorS.V.university region
Cell: [protected]