Comments
IFB Elite Washing Machine — Not washing
I am Mangalore, (INDIA) Complaint already informed through telephone no.[protected] and I got the complaint receipt No.2957739 a week ago. One mechanic came and told one spare part to be changed. After wards no one turned up. Poor service. No proper response. Worst maintenance. My washing machine is under warrantee. Only 8 months over.IFB elite — NOT GETTING SERVICE
COMPLAINT NO 4586468 DATED 02.06.2010 VERY VERY BAD SERVICE . CUSTOMERS ARE SUFFERING AFTER BUYING THIS EXPENSINE WASHING MACHINE AND AFTER MAKING AMC PAYMENT . TELEPHONE IN SERVICE AGENCY IN ENGAGED FOR MANY LONG HOURS . IF PICKED UP NO PROPER RESPONSE . IF CONTACTED IN MOBILE EITHER THEY WILL NOT PICK UP OR AFTER ANSWERING ( TALKS BADLY ) AND SWITCH OFF THEIR MOBILE
IFB Washing Machine, Elite DX — Complaint not being attended to
It has been a wrong decision on my part to spend money on one of the most expensive washing machines in the market, being manufactured by a supposedly reputed company, IFB.I had bought a washing machine, Elite DX on the 31st of October, 2008, from a dealer in Hyderabad. Ever since the purchase, there have been constant problems in the running of the machine; I was putting in a complaint almost every 45 days! Even though the complaints were attended to, the problem was never resolved to my satisfaction. Due to the technician's negligence and typical replies of "there is nothing wrong with the machine", the machine has developed a problem in its drum assembly and makes a loud, internal knocking noise when running. I had put in a complaint for this with the IFB call center on the 26th of June. I was assured that the problem witll be attended to within 24 working hrs. Today is the 12th of July, more than 2 weeks since I registered the complaint and apart from an odd call from one Mr. Anupam in Hyderabad, nothing more has been done about the problem that I am facing. In the past 2 weeks I have made numerous follow up calls to the call center (the service center numbers and the IFB office numbers that were given to me are not replied to at all). Every time I have been given the false assurance that the complaint will be attended to, but nothing has been forthcoming. I am of the firm belief now that the only reason the complaint is not being attended to is because the product is under extended warranmty and the service center will not be able to fleece me of any money on any pretext. I am quite disappointed with the way things have taken shape and would be quite glad if something is done about my problem.
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Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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IFB SUPREMO DX — Not Attend Complaint
Due From 25-DEC-07 Washing Machine All Water Dischage From Tank And Overflow The Detergent From Machine 4 Time EXE. Comes But Problam Is Still There. Nobody Come To Attend The Complaint..Plz Solve My Compaint..
Thank You...
Regard`s
Jatinderpal Singh
[protected]
72-b Model Town Patiala 147001 (Punjab)