Claimed

IFB Industries Complaints & Reviews

4.2
Last updated Mar 31, 2024
Complaints 6868
Resolved
5639
Unresolved
1229
Quick Links
Statistics
Share
Contacts

File a complaint to IFB Industries

Having problems with IFB Industries?

File a complaint and get it resolved by IFB Industries customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
IFB Industries
Customer Service Contacts

IFB Industries Phone Numbers

Toll free
1800 3000 5678
619
281
1860 425 5678
338
191
Phone
+91 88 5376 9434
581
357
+91 33 3048 9299
82
70
+91 33 3048 9219
74
72

View more phone numbers

Mobile
+91 81 2747 1352
306
198
Fax
+91 33 3048 9230

IFB Industries Website

IFB Industries Head Office Address

Plot No IND 5, Sector 1, East Kolkata Township
Kolkata
Kolkata District
West Bengal
India
700107

IFB Industries reviews & complaints page 328

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
Umesh Dinkar Raut
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Oven not working, replacement promised ten days ago; but not delivered

If you are thinking of buying something of this brand, IFB, let me warn you that their service network is of third grade (or lower still, if there's any). I have been calling their Mumbai manager (Mr. Manuel) who is promising and promising and promising for last three days that the replacement piece shall be delivered next day. Three days later this evening, he does not even pick up the phone (incoming is still free in India, no?) and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JAGDISH SHIVHARE
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

too much vibration and too much shifting the place

Sir/Madam,
My IFB Washing machine, since the installation by company's Person, is making too much noise, too much vibration and too much shifting the place. I make oral cmplaint many times but NOBODY has attended.

My New address is : C-506, COSMOS APTT. Celebrity Home Campus, Palam Vihar, Gurgaon

My Old adrees was: House No. 311, Near water Tank, Sector 23, Gurgaon

My Mobile : [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
GIRIJA RAMAKRISHNAN
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not working needs immediate attention

we have been complaining that the "Neptune" IFB dishwasher is not in working condition. My complaint No.is 3164961 of 21st June 2009. Before that 5 times we had contacter your Mr. Virupaksha, who is located in Vidyaranyapura, the locality in which the machine is installed. Each time, he has promised to attend to the complaint. Inspite of my lodging the complaint, so far none bothered to attend to the complaint.

If...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Alok Srivastava
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Annual Maintainance Contract

I have given Annual Maintainence Contract for my IFB Micro-Oven for paying them annual Charges. Now after 1 month, IFB Industries Ltd had taken AMC from me, my Micro-oven has not been functioning. I have registered the complaint with the company one & half month back but they are not repairing my micro oven saying that micro oven was not working at the time of taking AMC.If the micro oven was not working, why have the taken AMC for the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Awanish Kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

leackage and making sound during spin

Mr. Awanish Kumar, From PUNE,
Problem in washing machine model - Executive Plus, Sr. No WTEX+B 50623, Leackage in drain pipe also making sound during spin. last one week.
Mobile No[protected]

This is to request you please send company's person to solve the problem also send coustomer care ph. number....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
N.J.SHANMUKHAPPA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT WORKING

I purchased an IFB washing machine about 6-7 years back.An electron microwave oven gifted with it.Three months back while cooking the door burst opened. since then we are not able to use it. The door cannot be opened or closed.I contacted the dealer MR. SHAW RADIO & ELECTRONICS DAVANGERE, KARNATAKA where I purcased it.He told me to contact service centre by mob no.[protected].A boy came and inspected & told he will send the mechanic.Since...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
V.R.Balasubramanian
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Water not drained & spin not functioning

Dear Sir,
I have Executive Elite washing machine Sl.No :WT EX EL B 7890.

Past 10 days machine not working properly.The water after washing is not drained and the spin function is also not performing.I made a oral complaint over phone to Teynampet (chennai) IFB Service Centre[protected] on 15-06-09.They assured to depute service personnal on 20-06-09.But No one has been deputed.

So kindly arrange to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sivakumar Rajendran
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service done on compliant

Dear Sir,

This has reference to my complaint registerd with IFB regarding washing machine for servicing / replace of parts which worn out and machine was not functioning. I have registered complaint with IFB customer care center on June 10, 2009 through telephone ([protected]). My compliant number is :3128801. The executive attended the machine on June 12, 2009 at 8:30am. He informed that the part has to be replaced. I agreed...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
S.Sasi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Door lock broken

I have a senorita DX washing machine still under warranty. On 13/6/09 the door got jammed with the clothes inside. On calling customer care, a technician came and opened the machine and removed the door. He said that the lock has to be replaced and he will bring the same the next day. Till today(18/6/09) nobody has turned up. Everyday I keep calling- they are very rude on the phone and everyday they keep asking details as if it is a new complaint....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Col J.S. Hansi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broken Fan Belt

To
IFB Industries Ltd.

Dear Sir

I have IFB Washing Machine Sanetor with Sr. No: WTSTR - 36967 purchased at Jammu on 6-5-03 from Lok Shakti electronics, 19 B/D Gandhi Nagar Jammu J&K 180004.
After just about 6 Months of purchase its Fan Belt snapped damaging electric wiring. the fan belt was replaced and wiring repaired (not replaced).
My Washing Machine is non functional for want of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rina Bala Gaikwad
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

: Grievance as well as complaint for not taking appropriate action in repairing/ servicing of my Microwave oven under warranty.

Dear Sir,
Please note that I have purchased (at Rs.4, 399) your IFB Microwave Oven Model Name 17PG1S Sl no.-IFB[protected] Cash memo no.-756 on 11/09/2008 from Durgapur (NATIONAL ELECTRONICS Branch: Suhatta, City Centre, 713216). It has been remained out of order since nearly four months. I reported it at your Durgapur Service Centre over telephone immediately after its cease of functioning.
But it is sorry to say that instead...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manushree Maheshwari
from Sikar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service and No scope for Talks

Purchased IFB Washing Machine Model - Elite 5 Kg from Alfias IFB Point, Jodhpur dated 21-8-07 VIDE Bill No.- 032. The machine is in the extended warranty period dated from[protected] to[protected] as per VAT retail Invoice no.- 6533. dated[protected] of IFB Industries Ltd., at Jaipur.
Previously the machine encountered a problem with the bearings. We even asked Alfias Point (Mr. Ramzan Khan)for the contact information of your higher...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
DR.BINOD KUMAR BHARALI
from Nanpara, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON-RECEIPT OF ITEM FOR WHICH FULL PAYMENT HAS BEEN MADE

I had purchased an IFB microwave oven, model-30 SRC1 on 5th June(2009), from IFB INDUSTRIES LTD UP EAST, Lucknow. The person who had dealt with my order assured me that on paying the full amount(Rs.11, 500), the product would be delivered at my recidence in Tanda, Ambedkarnagar, within 3-4 days.I paid the entire amount & received a receipt for payment of the samecam.I came back to wait for the delivery of my purchase.Not having received...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manisha Singh
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Drying problem

Hi,

I have been using IFB washing machine for close to 2 years now. However, latetly I have noticed that the clothes are not drying properly. The service center personnel visited twice. The first time I was advised to run the decalcification cycle (which I anyway did after every 30 washes as per the instruction). That didn't help and the clothes still came out after the cycle damper than usual. There was also a lot of...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SREEKUMAR P
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demonstration not performed

I have purchased one IFB washing machine model no. AW 7233 from QRS Retail ltd., MG Road, Thiruvananthapuram on 03/06/09 vide invoice No. 003685. The machine was delivered on 04/06/09. But till date none of your men have visited my home and given demonstraton. I have purchased this machine after exchanging my old one. I have contacted the dealer and the service centre several times on phone which yielded no result....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M.GOPALAKRISHNAN
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

washing machine complaint not attended

I reside in avadi chennai. I am facing water leakage problem in my washing machine for quite some days. So I launched a complaint on 6 jun 2009 and complaint no:3113024. Call center representative took my complaint and gave Mr. Rajesh's no ([protected]) responsible for servicing my machine. I called him the same day and pleaded him for further action. Nobody seems to care about the customer.
I would like to see someone attending...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
T
T.RANGANATHAN
from Chidambaram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ABNORMAL SOUND

ON SWITCHING, IT IS ROTATING WITH ABNORMAL SOUND....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Parvin Ameen Shaikh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very bad response from the service center

We had taken IFB Senorita bx & other things like Whirlpool Fridge and Bajaj Food Processor from Dass Shop Aundh dated 16th Nov 2008.

We had taken the delivery on 17th Nov 2008 but we did not open that machine and taken to Bangalore one month back.

After opening the package we observed following problems with machine:
1) Lock Nut was not provided.It had hit the casing and created a hole.
2)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kailash B. Gadage
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Front Door Rubber Damaged

I had purchesed, IFB washing machine 2 years back, the front door rubber part damaged & do to that washing machine canot be in use, science one month. Please send me contact No. of cocern person.
My mobile no. is [protected] & Phone No.[protected].
My address
Tameez apartment,
59, Shivajinagar, Behind Shivajinagar Court, Near Sahyadri Lodge, Pune - 411005....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rm.lakshmanan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working

sir,
this instrument is sold by the sales person on the time of installing the washing machine. now it was not working. i was trying to call the customer service on toll free number but i could not.warrenty period is there so please respond me.i have bought this at pondicherry....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy