IFB Industries Complaints & Reviews

Myself, Victor Pereira working with Indian Institute of Management-Ahmedabad, as In-charge, Students Activity Office. We had bought 27 washing machines from IFB company in the month of October 2008, we have got ONE year warranty for these machines. Recently there was a problem with one of the washing machine, I registered the complaint on their Toll Free no.[protected] twice in last fifteen days, they have even sent me the written confirmation...

I HAVE PURCHASED ONE WASHING MACHINE LAST YEAR TO GIVE A GIFT TO MY NEWLY WEDED DAUGHTER AS YOUR PRODUCT IS ONE OF THE BEST IN WASHING MACHINE. SINCE I HAVE PURCHASED THIS IS BEING UNDER COMPLAINT AND REPEATED REMINDER TO YOUR LOCAL SERVICE REMINDER. LAST VISIT OF YOUR LOCAL SERVICE ENGG. BY MR. MUKESH OLD TICKET NO. 2837213 AND NEW COMPLAINT NO IS 2849574. HOPE YOU CAN CHANGE THE PRODUCT AND REPLACE THE SAME WITH NEW ONE. EVEN TODAY YOUR...

we have recived one IFB make Washing Machine ( refer above Product Name) on 27/03/2009.
For first time demonstration IFB authorised service provider in Chennai( M/s IFB Care) has givenme a Ticket No:2867301. but they are saying they can send their service person on 30th of march 2009.

i wnat to know for every customer IFB first time service will be made after 04 days of delivery?

please clarify also kindly...

25/3/09
From
K.P.Vignesh
No 2/1, Gandhi Road,
Singaperumal koil,
Kanchepuram DT.
To,
1 The Manager IFB
Plot No.IND-5, Sector-1
East Calcutta Towenship,
Calcatta-700078

2 The Manager IFB
Bangalore

3 The Manager IFB
Ravi colony, 1st Street,
Guindy, CH-600016

4 Manager
Chellamani&co...

I have an IFB Washing Machine which has an Annual Maintainance Contract. Machine Model- Excel. Machine Serial No- 096290. Contract com. date- 12/8/2008 Contract Exp Date- 11/8/2009. Iam really fed up regarding their Service center. IFB Helpline[protected]. Atleast 3-4 times, when i have made complaints, their service guys take 2-3 days to respond. If there a serious problem it takes them 4-5 days to take the machine to their service...

i purchased ifb 20SC2 microwaveowen of ifb from jyoti electronics meerut vide bill no.1048 on dated 16.12.08, the centre wheel (star shape) has broken in only a short period. i am tyring to book complaint at toll free no. and customer care no. but no response. please retify the problem. my contact no. is [protected]...

I have a 5 kg digital front load washing machine which makes jerking sound and shows E 7 and stops..my complaint # 2842712. When i complained on 21.03.2009 they sent a technician who said there is problem in motor so it should be changed...after several calls again on 23.03.09 one person came who said machine should be t aken to service center. My machine is giving continuous problems from past 2yrs. Last time when i had same problem few...

Sir,

I purchased a Washing M/c ( IFB- ELENA DX ) on 24/08/2008 FROM GHAZIABAD.

WHILE WASHING THE CLOTHES M/C NOT RANSING & DRYING THE CLOTHES PROPERLY.
IT LEAVES DETERGENT IN CLOTHES. CLOTHES ARE ALSO WETY ( NOT FULLY DRY AS PER Co. STANDRED.)

FOLLOWING ARE THE COMPLENTS NO. IN IFB COMPANY.
MY COMPLENT NOS. ARE 2711085 DT. 10/02/09
2648650 DT. 23/01/09
2602912...

I need spares like filter, wash bag, machine cover etc.,

when contacted to your person first thing they dodge here and there by giving to contact other No.

when person is there they say i need to buy complete set of pipe,

whereas filters are a separate unit.

I am not able to understand wheather you people want to do business/customer satisfication or want to make money at early....

>Sir / Madam,
> >I wish to state that I had purchased IFB Digital 6 kg washing machine bearing the Sl.No.3057 on 28.12.2005 and the same was under AMC for one year from 23.02.2008 to 22. 02.2009.( AMC No.024323, ICR No.34844, ICR Date:23.02.2008)It had some problem regarding water inlet into the machine. We made a complaint on 18.02.2009 and the complaint register number is 2738947.A representative (Name:Mr.Selvam)attended...

sir,
i had purchased ifb washing machine through bajaj finance on 19.12.2008 with down payment with T.Narendra Babu(executive in bajaj electronics, lakidikapool, hyderabad)& his cell no;[protected].i was committed a EMI date on 5th every month and first EMI comes on 05.02.2009(same written in application and i have written proof).In spite of this, ECS applied on 15.01.2009.At this time, no funds in my account and it was bounced.ICICI...

We had the misfortune of buying your washing machine on 10 March 2008 at Viveks – Vadapalani, Chennai and it was the beginning of the nightmare called IFB.

Two months after buying the Washing machine the calls to the customer service began and 10 months later it still continues quite regularly to plead the service guys to perform a miracle.

If the calls to the Customer Service centre are tracked, the complaints...

I made a complaint for repair of my Microwave Oven, Model 23SG1S of IFB Limited at Chandigarh.[protected]. I was informed that PCB is out of order and needs to be replaced. A sum of Rs. 1800 for PCB replacement and Rs. 165 as repair services has been charged from me. I wish to know whether the charges are genuine. I have not been able to find the Price List of IFB spare parts / accessories....

Trying to send this email to IFB, India.

Dear Sir,

Below is a copy of the email sent by my friend and POA holder Mr. Nandu (91 [protected]) from Mumbai.

In brief:

I had purchased IFB products from the exhibition in May 2007 for my two apartments in Mumbai.

Prashant Apts (currently rented out ) - washing mashine/ dryer/ dishwasher/ microwave

Nibbana Annexe...

Dear Concerned,

Reference to the Complaint No 2799795 dated 7th March'2009, I want to bring to ur notice the pathetic service being provided by your company.Many complaints have been logged from last 42 days at your customer care but till date no proper resolution has been provided.

Pls get the same resolved in next 24 hours or I will be forced to go to Consumer court. I have contact numbers of Mr Hemant...

Hi,
Ob 5th-Feb-2009 while placing order for IFB Washing Machine (Senetor-DX) on IFB Website JAVA error ocurred and no confirmation message generated regarding order placement so i have tried for the second time & same error occured second time so i stopped.
Next day i received credit card alert that amount for both the orders so i have launched complain on IFB website and i have a reply also from the IFB global team member...

I purchased Alite model of IFB washing machine in 2007. It is under Warranty period upto 2011. I lodged a complaint about overheating of the machine on 15.1.2009. The problem has not been attended properly even after repeated phone calls to local Jaipur office and to the Call Centre complaint No. The service engineer has been coming and going without proper part for replacement. We are told that the defective part will come from Goa.
I...

In my within warranty IFB micro-oven (Model no. 30SC2) had corrosion in the inner body (cooking cabinet). Though it is made of stain-less steel. It became very much unhygienic. I lodged a complain to IFB on 08 Jan 2009 at 10:00 pm (Complain ticket no. 2599885 dated 08 Jan 2009). Within two days, one representative of the company visited our house & inspected the unit and confirmed the warranty failure of the unit’s inner part. He...

S.Manian
38, III Street, RajaRajeshwariNagar
Madipakkam, Chennai-600091
Ph:[protected]

I purchased an IFB washing Machine Model:Elite 5Kg, in Feb 2007 from your showroom at Sterling Road in Chennai. This machine was under repair most of the time. I make complaint and your people come and attend, it will work for 10 to 15 days and again repair. This goes on till today.

I suspect, there...

The front door rubber seal is warpped/ curled. It requires replacement. The machine is under AMC.

Chandra Daswani
2152, Clover Highlands,
NIBM, PUNE 411 048

Phone: [protected] -M
[protected]...