Comments
IFB — POOREST SERVICE
I lodged a complaint for my W/M on 2-11-11, at the centralized complaint centre.Firstly nobody comes for few days,then after a lot of persuation & calling different ph. nos. given by the ever apologitic call centre empolyee (since they know their service pattern),some technician comes on a cursory visit,announces some part as defective & needs replacement. He goes away only to return after a lot of persuation again,announces that spares are NOT available. Even if a part is changed,still the machine does not work. Reason-some other part is defective.He would go back again with the promise to come as soon as part is made available to him.
Net result - my W/M is still not working,we rue the moment we decided to purchase it.
Will someone in the Hierarchy look into the misdeeds of their employees ?
It is over a month & we do not get extended AMC for the period lapsed,owing to companie's failures !
Respected sir,
I am totally unsatisfied with the service of your product. I register complain for my washing machine on 18.7.12 no. 9238406 such complain was not attended for 8 days after several followup untrained engineer come with the excuse that franchise change that is why this delay happens. He repair it and next day same problem occurs then again i register complain on 29.7.12 complain no. Is 9298783 after several followup today 3.8.12 service engineer attend complain and he says that there is a problem in mcu and belt which is not in the stock come from lucknow which takes another 3 to 4 days now you tell me what can i do in this case.
This problem starts when you allot franchisee which is not able to attend complains efficiently and on time. Sir i request you to solve this problem as soon as possible.
Thanks
Regards
Shalabh
Allahabad
I am totally unsatisfied with the service of your product. I register complain for my washing machine on 18.7.12 no. 9238406 such complain was not attended for 8 days after several followup untrained engineer come with the excuse that franchise change that is why this delay happens. He repair it and next day same problem occurs then again i register complain on 29.7.12 complain no. Is 9298783 after several followup today 3.8.12 service engineer attend complain and he says that there is a problem in mcu and belt which is not in the stock come from lucknow which takes another 3 to 4 days now you tell me what can i do in this case.
This problem starts when you allot franchisee which is not able to attend complains efficiently and on time. Sir i request you to solve this problem as soon as possible.
Thanks
Regards
Shalabh
Allahabad
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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IFB — POOR CUSTOMER SERVICE
I have already complaint about IFB dishwasher few days ago. But only I recieved a call from Bhopal asking what happen? but again not any call and no any visit. These company people are irritating me.Mrs.Beaula parmar
[protected]@yahoo.com
ph: [protected]