IFB Industries Complaints & Reviews

I Gave complaint to IFB customer care one month ago. Still they didn't solve the problem.
The complaint number is 9920520. & the customer number is : 2354933.
The server agent phone number is : [protected]
I have called to service agent 4 times & customer care to three times. Still they r not responding properly....

Drain system not working, water remain logged in tub or container.. even after repeated contcts and calls problem not resoved and remain unattended even after almost 1 month.....no one takes responsibility in solving....citing the excuse that spare part or whatever may be that is not available wit them and telling that it has been ordered at depot.. And the fact is that the depot is only...only 35 kms from bhilai....yet the part has not come...

We have ifb sonareta washing machine.

I have also subscibed for amc as my machine is not under warrantee.

1) the customer service is very poor over phone they will not provide proper info
2) service personal does not attend call simply talks over phone and tells no spares available i will come after 1 or 2 weeks.

Ifb should look-into

R vijay kumar
Ph: [protected]br...

To Whomsoever It May Concern:

My name is Vikrant Agarwal, i am located in Mumbai and i had purchased an IFB Toploader Washing Machine 6501RB 6.2. After few months later from purchase the internal drainage pipe leaked. I registered the complaint and few days later the representatives appear from your service provider name "Global". These guys comes with the hands shaking as they were on holidays, they ask for screw...

Complaint no. 10279980

I am really fed up with the pathetic service of IFB. Despite lodging the complaint for over twelve days, my washing machine is still not rectified. Filmsy reasons are provided by the area customer manager and keeps promising to get the machine repaired, which are not kept once the call is completed. I have called umpteen number of times to IFB call centre and the customer care manager. This is putting...

Dear All ,

complaint no. 10300441
I have purchased one IFB washing model no.Elena VX 6.5 kG despite of several complaint no one can bother about my complaint , problem is still there please look in to the matter and do the needful

regards

Anup Ghosh
[protected]...

Dear Sir/ Madam,
Subject:- Machine roller is not rotating.
I had purchased IFB front loaded washing machine in Dec., 2008. Machine is not working last 15 days. Roller of machine is not moving and at zero temperature, machine is heating the water. Due to that clothes are waste/damage and also not washed.
Currently I am living at following address-
Ramesh Kumar C/o R.K. Jha
Sri Sai Plaza
Flat No....

I have an ifb microwave oven. It is damaged for about 4 months. I have submit complant on ifb site once and their worker comed and opened my oven and said that its machine is damaged, you should replace it. I paid him money and he said that he will return in 10 days. But he again never sees. Ifrom then i submit complaints again and again but they are not responding. There customer care is not responding....

I purchased a microoven on 10 Nov 2012, which was delivered by M/s EValue, Opposite Gymkhana, Pinto Arcade, Campal, Panaji, Goa which was delivered on 11 Nov 2012. It was installed by engineer on 12 Nov 2012 and he notice that base wheel is missing. Same day evening I complaint to dealer and he promised me to procure same and to call me. After 03 days the microoven starting giving a harsh sound. I complaint to dealer on No [protected],...

AMC service, response & resolution time is very very poor.

Every time i call the IFB customer care related to a service, they will humbly take up our complaint and will provide us a complaint no. They committ us saying that engineer will respond and attend the issue in 48 hours.

But no one will respond till we call back after few days. After our continuos calls, they will say that our issue has been assigned...

My IFB Microwave was not working and I called IFB support line for Repair. They sent one Agent to repair that. The person (Md. Bashir) came and went back with a story that he will check the parts at office and comes back. After releatative calls he came back after 7 days and he took the microwave and till today he didnot came back with repaired microwave.

Each day my family is calling the IFB call center and the Agency DA Associates...

I have purchased 17 ltr ifb grill microwave on 12/11/2012 and i personally called for the demo to customer care 0n 14 nov 2012. I have contacted twenty eight times but no result so far. Please do the need full immediately....

Pls dont buy IFB Microwave. Service is Pathetic. There is a service centre for Thiruvanmiyur area. they dont attend the call half the time.

The incharge name is Saravanan and Madhivannan . When we call Madhivannan, he says he wont respond calls after 6 pm.

They canvas to pay amount for AMCs to show their performance. But once we give the cheque, they abscond. Also the technicians say that all parts are replacable....

I registred a complaint on 03/11/2012 vide complaint no.9791854 to ifb but till now no response
Regards
Surinder kapoor
[protected]...

We purchased the ifb washing machine on may 17.2012 from bajaj elec at kphb. Still (Dec.4.12) so far the demostractors are not yet show their demo. Their services are absolutely zero. After sending this email there is no responce we are approaching consumers forum for your irresponsibility to wards service. Customer contact no. [protected]...

Hi sir/madam

I have been using ifb fully automatic washing machine from eight years, i had just purchased because of the brand name, but service engineers in himachal are spoiling the brand name.
I mean if i m buying one product of ifb that will be my first and last product of ifb. Why

The reason is poor/poorer/poorest after sales service by ifb people.

My compliant wss regarding loud sound...

Hi,

Complaint No. 10271619

I logged my complaint on 27th November. IFB customer care executive promised me that they will resolve my complaint within 24 hrs but now seven days are going to complete but not a single technician approached me for my issue. Can you do something for this?

Thanks,
Nirmal Sharma...

On 22-OCT-2012, I raised a complaint for the washing machine that it gives huge sound when the drum rotates. The machine itself moves from the actual place due to the drum rotation as it hits on the sides. A customer care person took the complaint, provided a complaint number[protected] and said that a service engineer will come the see the washing machine within 24 hrs. I was also said that the machine is still under warranty. The next day...

Basic fact is that.... such institutions can not provide 100% placement to every student who joins it.
even after getting placed you will be under probation period.. like public banks do when they recruit for PO, n when your term gets end you are out with your bag,still looking for career. its very difficult to get placed in a company like icici. for eg. there would be 100s of student who will be learning or completing such course...

Following my earlier posting on poor response to customer complaints, I would like to record here that the executives of IFB Industries in Chennai are blissfully ignorant about what is going around in different wings of their organisation while promising to cater to customer needs. Last week, I had agreed to taka an Elite series Washing machine from them, in replacement of ADMIRAL 7012 W with whose performance I was thoroughly disappointed,...