IFB Industries Complaints & Reviews

I have purchased Microwave Oven Model 30 SRC 1, S.No. 15000691 from M/s MASTER HOME APPLIANCES on dated 28/01/2013, Aligarh and requested for demo.But the representative couldn't locate the Address.After Telephonic talk he reached the address . Due to power failure he could not present the DEMO.He used un-parliamentary language at my home in my absence.Till then he is not responding to my call.His contact No.is [protected]...

I have IFB Washing Machines but last 5 days i have problem with my product last 5 days. and i was go to complain in company but they are Not satisfied with service and not clear my problem so pls do this fast because my family problem with this IFB Washing Machines not properly so you solve as soon as possible other wise i go to legless action i am in problem with product. and i suggest to all people not buy this product this is 3rd class...

23/01/2013
From:

K.Mohan
2/1 Ganapathy Nagar
Chandren Garden
Chinnathirupathy
SALEM 636 008.
Tamilnadu
Mobile :[protected]

To
M/s IFB Ltd
14, Taratolla Road
Kolkata - 700088
West Bengal – India

Sub: Non locking of IFB washing Machine Elena Door – reg.
Sir,
I purchased a washing machine IFB Elena vide...

I had bought ifb senorta 6kg sx 100rpm model washing machine 3 months back.It suddenly stopped working 10 days back.service enginner says that due to rat bite internal board got damaged and its repair cost is not coverd under warranty.But my contention is that since the model already comes with inbuilt feature of protective rat mesh there is no chances of getting damaged by rat.but there is no response from the service center.my complaint...

Dear All,

All I have this complaint 10311281 # and customer code - 622603 with me and the piece of junk at home , which is now totally useless for last one month, and no body from IFB is bothered to contact or to service it.

Dont want to mention Long story here, if you have little sense of customer sensitivity, pl revert and repair.

I was a proud owner of washing machine since last 5+ years and...

Complaint no[protected]I have so many times call to service center at guntur they have told solve the problem but still my complaint is pending)...

I have ifb a 20pg3s microwave,i have been calling the service centre from 23rd novembr2012,n the company doesn't seem to take any responsibility after selling their products,evrytime I call there n they say they will send someone today,it was a big mistake to purchase this microwave from ifb,its the worst service ever,n the shameless people don't even feel sorry in making fool of people,i will suggest evryone not to go for this...

The machine stopped functioning & it is a week now since the complaint was booked with the centralized customer care of IFB. After several telephonic followups on my part, the call was attended & I was informed that the motor needed to be changed - but the problem is still unresolved. The service centre incharge Mr. Mahendra does not receive my call & does not seem bothered to redress the issue. The technicians do not appear to...

The Diswasher needed repairs. It is under an AMC. One week after the engineer had done a site inspection and submitted his report regarding the repairs the machine was picked up. Now it is three weeks and the machine has not been returned after repairs. The call center of the IFB company simply keeps giving the phone number of the local executives. Local executives don't pick up the phone. Am at a total loss on what to do and how to...

the man managing the complaint with fone no.[protected]of ifb washing machine is so rude that my washing machine is not repaired even after 4 days .so now i am washing my clothes on my own.dr.h.sivaprasad...

We purchased an ifb washing machine before 3 years. Date of purchase : 12th august 2009
Ifb washing machine have 2 years guarantee. We paid rs.2007 last year 11.05.2012 for amc and it is valid till 10.05.2013. Cust code : 8816177. Serial number 5787. Now my washing machine is working however when i turn on the machine it moves automatically and it give us a very huge sound and my front door lock is broken. I called customer service...

I have logged a complaint on 3rd Nov 2012. Complaint number 10215614. With out resolving the problem they have closed the complaint. Again on 19th Nov 2012 logged one more complaint. They have not yet solved my machine problem. Please do not purchase IFB products....

I am from delhi mobile no. [protected]
I purchased a microwave of IFB and after 1 yr it was faulty and I called cust care.
Complaint ticket no.10310979
I registered the complaint on 20 December2012.
Engineer came on 22 nd and told us that magnetron is faulty.
Now started my horror story. Till 24 th morning there was no contact from IFB side. I came after 48 hrs of duty in hospital and my wife reminded me...

I have raised a complaint in IFB that my washing machine is not working but no one turned up

Complaint no : 10238600

I have been told that they will resolved in 48 hours but no resolution till no...

I own an IFB Senorita washing machine since year 2001. I am stationed at Patna (Bihar, India) since October 2011.

I never had any difficulty with the machine till April 2012, when it started making a very harsh sound. I called the customer care and received a mechanic who after checking the machine, changed its bearing. The machine worked well till August 2012, when again the same noise resurfaced. Once again we called the...

I have Serena washing machine purchased in Mid 2011 with 4 years guarantee.

The machine is not working fine with respect to the amount of vibrations and it doesnt remain stable at its place at all. IFB appliances told us to buy stand and then they also told to buy rubber grip from them. They made us purchase these things, and even then the machine isnt working fine.

IFB technician did visit our home, he said...

noise during spinning....

My IFB washing machine has a problem. Its under AMC until 2014 and for the past 2 weeks its not been working.
Fault has been identifed as motor, but since no spare parts are available the franchise at Chennai has not repaired this.

All phone calls and complaints are only mere numbers. Very poor service.

Pl take care. Sales is always good, but service is always poor whether its Indian or MNC.
br...

i did a blunder of buying ifb product couple of years back on 20 th of dec i lodged a complaint for broken belt of ifb diva ,after making around 100 calls to costmer care, sevice centre,gitanjali branch manager but till date havnt got any visit and today i am told by the costmer care centre that complaint has been cancelled by sevice centre , for yor ref my complaint no is 10319204 and costmer id is 2737704...

I registered a complaint on 6th December then again on 21st December as my washing machine has been making a lot of noise. i have called on every possible number everyone gives me someone else's contact number to call. They promise that a technician is on his way but no one shows up. I got so frustrated that i asked them if they even knew what repair had to be made turns out that the part required is only not available they had been...