IFB Industries Complaints & Reviews

Complaint no. 8879115 resulted in arrival of technician to inspect the problem. The technician did nothing but promised to return next day with required components. NEVER returned despite of regular calls.
ADVICE to people planning to but IFB products - first learn to repair the machines and then buy them.
HOPELESS after sales service.
Dr. P.Sharma...

Complaint No 8756640 client id NO1706377ated 30-4-'12. replacement of drum not complied with so far despite several calls made during the last 27 days. Five technicians visited and checked on 7th,15th,21st and 25th. No unanimity of opinion among service technicians with the result rectification is prolonged. The local Executive Manager
is not exercising his responsibilities properly even after instructions from Madras...

i have purchased ifb washing machine model:AW7233.When its packing was removed by the technician ,he found 2 connectors and 1 hot pipe missing(a rare case in brand new washing machine). I registered complaint with the customer care on that day itseif(18.05.20132)ticket number8862351.Next day its lid came out and machine started showing E3 error.it works till washing option and when it comes to rinse option it starts showing E3 ERROR.Again...

This is G.Ram Reddy from Hyderabad, (customer No – 1571744) purchased Senorita (capacity 5 kgs) from BEST BUY Shop # 7-2-650, R.P.Road Secunderabad Bill no.RP/CR8/8674 dated:[protected]..

Kindly help me regarding the issues that I have been facing with a faulty washing machine since I purchased this machine. The problem with this faulty machine has started within a month from date of Purchase. Below are the complaint details.br...

PLEASE REFER OUR RECEIPT CUM INVOICE NO 824 DT 14.05.2012. AFTER TAKING 1 YEAR AMC CONTRACT THE MACHINE HAS COME FOR REPAIR WITHIN ONE MONTH AND PLACED VERY DIFFICULT TO GET IT REPAIRED AFTER TWO MONTHS. WITHIN 15DAYS AGAIN PROBLEM HAS COME & PERSONALLY GONE SO MANY TIMES TO YOUR SERVICE CENTRE WITH GREAT DIFFICULTY REPLACED MOTOR AFTER 4 MONTHS. AT THAT TIME WE HAVE INFORMED TECHNICIAN THAT MACHINE IS GIVING LOT VIBRATION AND MOVING...

Sir,
Due to frequent issues, we put AMC for IFB Executive plus. Initially we had water leakage issue. The technical person from M/sKGS Enterprises Pvt Ltd., Chennai (AMC) attended the fault. In next week itself, the machine was not worked. Again we had made complaint#8742298. Numerous follow up calls were done from our side. But, the issue was not resolved. Whenever we called Customer CAre, they are not able to solve the issue rather...

I have raised a complaint on 1st of may stating that my IFB elena model washing machine is vibrating too much and producing huge noise . Today is , may 14 , nearly 13 days over . Till now they are not able to resolve the issue and they are unable to tell me by which date they can fix the issue . I have taken an amc with ifb

complaint number : 8767883 and 8797654




mobile: [protected]...

I have bought a IFB 20SC2 model of microwave oven with convection cooking on 24 march 2012 in Sadana Store, Alambagh, Lucknow where Shailendra singh tomar manages, His mobile no is [protected] which he picks up only once and since then he never pick it up. When a company person named Bimlesh came to give us Demo for the product, he declared it Dead as that product was not even heating water. We filed a complain in Service Center of IFB in...

Hello,

I have a IFB digital 6K washing machine. IFB support the customer on call basis for out of warranty machines. I am shifting the house from one area to other area. IFB has the procedure that they use to lock the washing machine before we shipping.
I have raised a ticket on 24th April 2012 (Ticket Number: 8717045) with IFB and clearly requested that I need the service on 28th April (Locking the Washing machine)...

Hi All,

I have purchased a IFB automatic washing machine from Dawar Electronic Gurgaon on 13th Jan 12 in the name of Alka kaushal, on 13th March the machine stopped working and I have complaint in the IFB call centre,

I have called 11 times to the call centre and but still there is no response from the company,

i HAVE ALSO CONTACTED THERE SERVICE MANAGER MOHIT BAJAJ - PHONE NO [protected] but...

Customer ID 1555236
Purchased from M/s Neelkanth Ele., Kailash Nagar, Delhi-110053 vide bill no. NE/2008-09/2072 dated 05.08.2008.
Defective IFB washing Machine replacement no. 202076, dated 25.09.2008
Serial No.[protected]
Previous Complaint No. 7614379 dated 21.1.2011
Current Complaint No. 8736221 dated 27.04.2012

Change of address:
Old address : Mrs. Raina Gupta, D-402, Metro Vihar,...

Very much noisy operation , Replacement of bearing and filter...

This relates to a IFB washing machine ( 6kg Digital ) I bought 3 years back. It started making banging sounds during the spinning cycle. The local dealers here, Jumbo Electronics said they were helpless as the company no longer sends spares from India & have stopped their dealership. This is a case of extreme negligence towards the customer by IFB & they must be taken to task about their after sales service & spares availibility....

Dear Sir,

In February'08, I had purchased a microwave model number(20PG2S). On Apr 2012 I found that the "Start" button in the button panel was not working. So on 14 th Apr 2012 I launched a complain[protected]. After calling customer care center for 4 to 5 times finally the technician came. The person who came was more eager in selling products of IFB like micro-oven cleaner and voltage stabilizer. Finally he...

sir i have done a complaint for ifb machine and executive has come and they suggested of doing itsurifing protection with their own surf but after some time the inside drum become black i have approched ifb so many times but none of them has been responding and once thier senior srikant has called and promised me to help but of no waste i have a job sheet of executive in which he has written drum will be change but later on they sya it...

the worst ever service providers. I hv got an ifb washing machine n it has got sm problem. I called the dealer who gave me the service providers number, now even after six months my complaints,calls are nt being entertained. I hv lost all hope as the service centre is always assuring me of a new date. I hv stopped calling them. But i seriously suggest everybody to please think hundred times before you buy an ifb appliance....

IFB customer service in Bangalore (South Area - Jayanagar/J P nagar) is PATHETIC.

I raised a complaint ticket on 26th March 2012 & as on date (12th April 2012) my issue is still unresolved. It appears the service franchise is least bothered on resolving this issue & also looks like IFB India-Bangalore cares a damn on what's happening!!!

Amazing brand with POOREST OR POOR service.

God...

I am THAMBIRAJAN an Ex-service man residing at No.2 Raja Rao street, East Tambaram, Chennai 600059. I bought a IFB washing Machine model ‘Senator 6kg front loading’ from my Airforce canteen vide invoice No.OR[protected] dated 20th March 2006. The machine was under continuous AMC with IFB service centre at Old No.37, New No.6 Arcor road, Vadapalani, Chennai 600026. The present AMC No.0059547 expires on 28th June 2013.
I am briefing...

I, Jagjit Singh, of Plot No-5, Gyan Complex, Landeke-Dosanjh Rd, Landeke, Distt-Mga, Punjab, PIN-142001, am having IFB fully automatic 6 kg digital model washing machine, which is under AMC from 17 Dec 2010 to 16 Dec 2012. I have paid Rs 5073/- for the AMC for two years. I had registered a complaint at the IFB customer care call center (tele:[protected] vide complaint no 8141762 dated 24 Jan 2012, that the machine is getting overheated...

i have called to that ifbi institute in bhubaneswar which is in sahid nagar , they told first to pay 82,000 and for that they wil provide 100% placement in icici bank, i have heard that this is fraud but i m confused is it really fake or true? plzz help me regarding this and inform me...