[Resolved] IFB Microwave Oven — Very Poor Service | |
Hi We launched the complaint for IFB Microwave Oven on 6/10/2008. After 2 days of complaint service engineer came and took the oven for service. From then on whenever we ask they are telling they will install the coming week. But many weeks have passed they have not come and fixed. They say they don't have board for that model 23SG1S. We bought the Oven by 2005 . If they don't have board why are they releasing this model oven. We are not getting poroper reply from service engineers. they give false commitment. Regards Maniraj Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
dear sir my id 1895759 model no 22dgsc1 complaint no 3461061 date[protected] very very bad service sleep the compani service center un responds manegment service plese call my no [protected] [protected]
dear sir my id 1895759 model no 22dgsc1 complaint no 3461061 date[protected] very very bad service sleep the compani service center un responds manegment service plese call my no [protected] [protected]
dear sir my id 1895759 model no 22dgsc1 complaint no 3461061 date[protected] very very bad service sleep the compani service center un responds manegment service plese call my no [protected] [protected] give me the job card i have go to cunsumore courte u r service is very bad
Comments
233 days ago by Debasis Patri [send email]
MY FOLLOWING COMPLAINT HAS REMAINED UNATTENDED SINCE LAST 4 MONTHS. THE IFB MICROWAVE MODEL 20SC1 IS NOT WORKING AND THERE IS NO RESPONSE FROM YOUR CUSTOMER SERVICE. I HAD MADE THE FOLLOWING COMPLAINT ON 7.5.2009 AFTER MY EARLIER CALLS REMAIN UNATTENDED. I NEED YOUR QUICK INTERVENTION.
IFB MICROWAVE OVEN MODEL-20SC1 WAS PURCHASED BY ME IN SEPTEMBER 2007 FROM BHOPAL. SUBSEQUENTLY I GOT TRANSFERED TO RAIPUR IN MAY 2008. IN SEPTEMBER 2008 I LODGED A COMPLAINT WITH YOUR CALL CENTRE AND ALSO WITH THE LOCAL IFB SERVICE CENTRE REGARDING MALFUNCTIONING OF THE OVEN. THE CALL WAS ATTENDED AFTER 0NE MONTH IN OCTOBER AND SOME MINOR REPAIR WAS MADE. THE PROBLEM WITH THE OVEN AGAIN RESURFACED IN JANUARY 2009 AND SINCE THEN I HAVE LODGED ALMOST 10 COMPLAINTS TO YOUR LOCAL SERVICE CENTRE AT RAIPUR AND ALSO TO YOUR CALL CENTRE AND THE COMPLAINT STILL REMAINS UNATTENDED. MY COMPLAINT REFERENCE IS 2136927 WHICH I GOT FROM YOUR CALL CENTRE 2 MONTHS BACK. I REGRET YOU ARE SHOWING TOTAL DISRESPECT TO A CUSTOMER CALL AND PROBABLY ARE LEAST CONCERNED ABOUT ATTENDING TO CUSTOMER COMPLAINTS. TODAY AT 3.40 PM I CONTACTED YOUR CALL CENTRE AND TO MY UTTER DISMAY THE CALL WAS DELIBERATELY DISCONNECTED. PRIOR TO THAT THE SERVICE ENGINEER CLEARLY INDICATED THAT HE IS NOT IN A POSITION TO ATTEND TO THE COMPLAINT. THIS IS REALLY A SORRY STATE OF AFFAIRS AT IFB. NOW I AM PLANNING TO SEND BACK MY MACHINE BACK TO YOUR HEAD OFFICE THROUGH COURIER SO THAT YOU CAN KEEP IT IN THE ARCHIVE FOR SHOWING TO YOUR FUTURE CUSTOMERS ABOUT THE POOR QUALITY OF YOUR PRODUCTS AS WELL AS UR USELESS CUSTOMER SERVICE.
REGARDS
DEBASIS PATRI
RAIPUR
[protected]
5 minutes ago by Munavar [send email]
dear sir my id 1895759 model no 22dgsc1 complaint no 3461061 date[protected] very very bad service sleep the compani service center un responds manegment service plese call my no [protected] [protected]
3 minutes ago by Munavar [send email]
dear sir my id 1895759 model no 22dgsc1 complaint no 3461061 date[protected] very very bad service sleep the compani service center un responds manegment service plese call my no [protected] [protected]
]
dear sir my id 1895759 model no 22dgsc1 complaint no 3461061 date[protected] very very bad service sleep the compani service center un responds manegment service plese call my no [protected] [protected] give me the job card i have go to cunsumore courte u r service is very bad
233 days ago by Debasis Patri [send email]
MY FOLLOWING COMPLAINT HAS REMAINED UNATTENDED SINCE LAST 4 MONTHS. THE IFB MICROWAVE MODEL 20SC1 IS NOT WORKING AND THERE IS NO RESPONSE FROM YOUR CUSTOMER SERVICE. I HAD MADE THE FOLLOWING COMPLAINT ON 7.5.2009 AFTER MY EARLIER CALLS REMAIN UNATTENDED. I NEED YOUR QUICK INTERVENTION.
IFB MICROWAVE OVEN MODEL-20SC1 WAS PURCHASED BY ME IN SEPTEMBER 2007 FROM BHOPAL. SUBSEQUENTLY I GOT TRANSFERED TO RAIPUR IN MAY 2008. IN SEPTEMBER 2008 I LODGED A COMPLAINT WITH YOUR CALL CENTRE AND ALSO WITH THE LOCAL IFB SERVICE CENTRE REGARDING MALFUNCTIONING OF THE OVEN. THE CALL WAS ATTENDED AFTER 0NE MONTH IN OCTOBER AND SOME MINOR REPAIR WAS MADE. THE PROBLEM WITH THE OVEN AGAIN RESURFACED IN JANUARY 2009 AND SINCE THEN I HAVE LODGED ALMOST 10 COMPLAINTS TO YOUR LOCAL SERVICE CENTRE AT RAIPUR AND ALSO TO YOUR CALL CENTRE AND THE COMPLAINT STILL REMAINS UNATTENDED. MY COMPLAINT REFERENCE IS 2136927 WHICH I GOT FROM YOUR CALL CENTRE 2 MONTHS BACK. I REGRET YOU ARE SHOWING TOTAL DISRESPECT TO A CUSTOMER CALL AND PROBABLY ARE LEAST CONCERNED ABOUT ATTENDING TO CUSTOMER COMPLAINTS. TODAY AT 3.40 PM I CONTACTED YOUR CALL CENTRE AND TO MY UTTER DISMAY THE CALL WAS DELIBERATELY DISCONNECTED. PRIOR TO THAT THE SERVICE ENGINEER CLEARLY INDICATED THAT HE IS NOT IN A POSITION TO ATTEND TO THE COMPLAINT. THIS IS REALLY A SORRY STATE OF AFFAIRS AT IFB. NOW I AM PLANNING TO SEND BACK MY MACHINE BACK TO YOUR HEAD OFFICE THROUGH COURIER SO THAT YOU CAN KEEP IT IN THE ARCHIVE FOR SHOWING TO YOUR FUTURE CUSTOMERS ABOUT THE POOR QUALITY OF YOUR PRODUCTS AS WELL AS UR USELESS CUSTOMER SERVICE.
REGARDS
DEBASIS PATRI
RAIPUR
[protected]
5 minutes ago by Munavar [send email]
dear sir my id 1895759 model no 22dgsc1 complaint no 3461061 date[protected] very very bad service sleep the compani service center un responds manegment service plese call my no [protected] [protected]
3 minutes ago by Munavar [send email]
dear sir my id 1895759 model no 22dgsc1 complaint no 3461061 date[protected] very very bad service sleep the compani service center un responds manegment service plese call my no [protected] [protected]
]
dear sir my id 1895759 model no 22dgsc1 complaint no 3461061 date[protected] very very bad service sleep the compani service center un responds manegment service plese call my no [protected] [protected] give me the job card i have go to cunsumore courte u r service is very bad
dear sir my id 1895759 model no 22dgsc1 complaint no 3461061 date[protected] very very bad service sleep the compani service center un responds manegment service plese call my no [protected] [protected] give me the job card i have go to cunsumore courte u r service is very bad
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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IFB MICROWAVE OVEN MODEL-20SC1 WAS PURCHASED BY ME IN SEPTEMBER 2007 FROM BHOPAL. SUBSEQUENTLY I GOT TRANSFERED TO RAIPUR IN MAY 2008. IN SEPTEMBER 2008 I LODGED A COMPLAINT WITH YOUR CALL CENTRE AND ALSO WITH THE LOCAL IFB SERVICE CENTRE REGARDING MALFUNCTIONING OF THE OVEN. THE CALL WAS ATTENDED AFTER 0NE MONTH IN OCTOBER AND SOME MINOR REPAIR WAS MADE. THE PROBLEM WITH THE OVEN AGAIN RESURFACED IN JANUARY 2009 AND SINCE THEN I HAVE LODGED ALMOST 10 COMPLAINTS TO YOUR LOCAL SERVICE CENTRE AT RAIPUR AND ALSO TO YOUR CALL CENTRE AND THE COMPLAINT STILL REMAINS UNATTENDED. MY COMPLAINT REFERENCE IS 2136927 WHICH I GOT FROM YOUR CALL CENTRE 2 MONTHS BACK. I REGRET YOU ARE SHOWING TOTAL DISRESPECT TO A CUSTOMER CALL AND PROBABLY ARE LEAST CONCERNED ABOUT ATTENDING TO CUSTOMER COMPLAINTS. TODAY AT 3.40 PM I CONTACTED YOUR CALL CENTRE AND TO MY UTTER DISMAY THE CALL WAS DELIBERATELY DISCONNECTED. PRIOR TO THAT THE SERVICE ENGINEER CLEARLY INDICATED THAT HE IS NOT IN A POSITION TO ATTEND TO THE COMPLAINT. THIS IS REALLY A SORRY STATE OF AFFAIRS AT IFB. NOW I AM PLANNING TO SEND BACK MY MACHINE BACK TO YOUR HEAD OFFICE THROUGH COURIER SO THAT YOU CAN KEEP IT IN THE ARCHIVE FOR SHOWING TO YOUR FUTURE CUSTOMERS ABOUT THE POOR QUALITY OF YOUR PRODUCTS AS WELL AS UR USELESS CUSTOMER SERVICE.
REGARDS
DEBASIS PATRI
RAIPUR
[protected]