[Resolved]  IFB Washing Machine — 4 years warranty is Cheating

Address:Kanchipuram, Tamil Nadu

Iam Abul Kalam Asath, i bought the IFB machine 2.5 years before.now my machine is not working , i have booked the complaint last Monday(05-Nov-2012).they promised me that they will give me the fix with in 24 hours.but i am calling the help desk each day .but they are saying the same thing.still none has come to attend the fault.

Even i have warned them that i will send the Email to Gupta.but still no result.

IFB has already lost their quality and the service is becoming very poor.

I hope this is the reason why Indians are prefering the Foring brands.

Gupta has to look into this issue and find out why the people are not responding for the customers request.

i never go for IFB in future and wont recomend this brand to anyone
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Mar 16, 2017
Complaint marked as Resolved 
Verified Support
Nov 09, 2012
IFB Industries Customer Care's response
Dear Sir,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you the best of our services.


Regards,
IFB customer care
Verified Support
Nov 21, 2012
IFB Industries Customer Care's response
Dear Sir,

Hope your concern has been resolved and you are satisfied.

In future for any concerns, you can call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Assuring you the best of our services.

Regards,
IFB customer care
Complaint comments 

Comments

4 years warenty is Cheating
Iam Abul Kalam Asath, i bought the IFB machine 2.5 years before.now my machine is not working, i have booked the complaint last Monday(05-Nov-2012).they promised me that they will give me the fix with in 24 hours.but i am calling the help desk each day .but they are saying the same thing.still none has come to attend the fault.

Even i have warned them that i will send the Email to Gupta.but still no result.

IFB has already lost their quality and the service is becoming very poor.

I hope this is the reason why Indians are prefering the Foring brands.

Gupta has to look into this issue and find out why the people are not responding for the customers request.

i never go for IFB in future and wont recomend this brand to anyone
my complaint number is 8230164
i never go for LG hear after

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