[Resolved] IFB Washing Machine — No response from company | |||
I had purchased ifb washing machine (Senator 6 kg) through canteen stores department, bangalore on 11 dec 09. After purchasing this machine, this machine is giving problem since day one onwards. It had a problem of clothes not washing properly and timer was also defected. Complaint was made in last week of decemer, timer was changed but the washing quality could not be improved. One complaint was made on 16 jan 10. Once again complain was made on 20 feb 2010. Some item was chaged but once again wash quality could not be improved. Then complain was made om 04 apr 2010, one technician " anandan" with one more executive came to see the wash quality, they washed the clothes and they were also of the opinion that wash quality is not good. Then i contacted mr nitin (Service manager) he said i 've got the report but did not do anything after that. Then after that i contacted mr nitin no. Of times but he didn't do anything. Then i got posted to delhi. After coming to delhi machine was making lot of noise, complaint was made one technician "alam" changed the bearing. After some time again lot of noise is coming from the machine, complaint was made same technician "alam " came and told us that again bearing and drum will be changed. This complaint was made on 28 aug 2012, since today (14 sep 2012) no body has has even contacted. Mr anoop and depika doesn't believe in lifting telephone. Last 5 days i'm trying to contact delhi service center but no body wants to give any satisfactory answer. I think sir, this machine has some typical problem and also company is not interested to rectify the problem, they just want to pass time. My request is that my machine may be changed with new one Sushil [protected] Was this information helpful? | |||
Mar 15, 2017 Complaint marked as Resolved Verified Support Sep 15, 2012 IFB Industries Customer Care's response We regret for the inconvenience.We ensure you faster service as per your convenience as soon as possible. Regards, IFB customer care [protected]@ifbglobal.com [protected] / 39004321 Verified Support Sep 24, 2012 IFB Industries Customer Care's response Hope your complaint has been resolved, For any further future suggestion, complaint and feedback. Please revert in our below mentioned contact Details.Regards, IFB customer care [protected]@ifbglobal.com [protected] / 39004321 | |||
 10 Comments | |||
Comments
IFB Machine — No response of Complain
Dear Sir,I m Smita from Lucknow. I have complaint for my IFB Machine on dated 11/6/09 on telephone no [protected]. Today is the 11th day nobody came & attended my complain. daily i give service center 10 call but i didntg get any response...Now i m fed up with ur services...ur Company has break the trust. Tell me what shud i do?
Regards
Smita Srivastava
[protected]
IFB — not giving services
didnt receive any cookery book as usual i dont know how to use this product dont know the service station address im helplessIFB washing senator machine — No service and bad response from technicians
we have been complaining regarding ourwasshing machine from pas one month but no body is botherd from IFB to solvethe problem.The technician namechetan [protected] is not even botherd to pick up the calls.we have a senator machine worth 24000 i feel i made a big mistake by taking IFB products.
My contact no is [protected] if any body from IFB intrested to solve the problem can call on this no.But if this continues i WILL NEVER BUY IFB PRODUCTS ANY MORE IN LIFE
IFB — Washing not proper
I had purchased IFB Washing machine (Senator 6 Kg ) through Canteen Stores Department , Bangalore on 11 Dec 09.After purchasing this machine , this machine is giving problem day one onwards.It had a problem of clothes not washing properly and timer was also defected. Complain was made in last week of Decemer, timer was changed but the washing quality could not be improved. one complain was made on 16 jan 10. once again complain was made on 20 feb 2010. some item was chaged but once again wash quality could not be improved . Then complain was made om 04 Apr 2010, one technician nammed Anandan with one more executive came to see the wash quality, they washed the clothes and they were also of the opinion that wash quality is not good. then i contacted Mr Nitin ( service manager) he said i 've got the report but did not do anything after that. then after that i contacted Mr notin no. of times but he didn't do anything.I 'm not satisfied with the machine and the service quality of theIFB, this piece itself is defected, so i want either my money may be return back or machine may be replaced with new one
Wg Cdr Sushil Sharma
[protected]
[protected]
IFB — no response not giving proper service
we had logged a complain regarding washing machine 35 days ago but servicemens come to our house and take that machine with them for repairing and ensures us that they will return it in 3 days .we are facing problems just because of that.we had called them many times but there was no response all ur company persons are not responding at all they are making excuses that they will return it in next 2 to 3 days .
there is no 1 to take responsibility of that .
so kindly respose to us immediatly or we will take legal actions against ur company
Dr.Gautam kapoor
[protected]
IFB WASHING MACHINE — no response to complaints
my machine is under amc no 200386 . it is covered till 2012. however i have called them multiple times but no one comes to repair it. My machine is under amc contract no. - 7340 it is covered till[protected] washing machines door and lock is damaged and though we have complained more than one and half month till now it is not done and model no. is 2400k machine serial no. - 11048. So, i would like you to attend at the earliest possible.
Demo for microwave oven
I am Vasu, from hapur. I want demo of ifb microwave oven. So Please complete my complaint as soon as possible.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
83%
Complaints
6869
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information
Washing Machine — no reply from the company
I have a 6.8 Kg semi automtic washing machine. The body got rusted. I have complained several times about the problem. Asked the compnay to advise whether they can replace the body or not. The part number has been given them to demand for it. There is not reply from them. VEry very poor service and attitude from Samsung inida. Pl help me.