[Resolved]  IFB Washing Machine / Senator — no response from service wing

Washing Machine — No response of service complaint

Dear Sir,

No response of service complain

Many of the consumer durables that we use are from VIDEOCON. As they have not given any trouble we were very happy and recommended the same to many.

Now that some of them like the washing machine which we use regularly started giving trouble, we wanted it to be repaired and serviced only by the qualified and company appointed technicians.

My Father loged complaint on[protected] with service number [protected]. After few days a person called chandu came, checked and told the problem is with the water tub and took 250/- from my dad. After that there is no updates from your service. Every day My Father will make call to them and get assurance that problem will be solved today but that "today" has never come till date.

I sincerely hope that you will take up this matter and direct your authorised service center people to help me out and do the needful.

Thanking you in anticipation. Kindly ack. this mail.

Yours sincerely,
Mamidi Phani kumar
H/P: +91 [protected]

IFB WASHING MACHINE — Service - No response

# Complaint No.: 8368800
# Complaint Description: IFB Washing Machine is not working
# Complaint raised date: 28/Feb/2012
# Relation with IFB: On AMC with IFB Service Center.

# Issue: No response from IFB Service Center. After numerous calls to IFB Customer Care, IFB Service Center point of contact, still there is no response from IFB to get the issue resolved. No technician is attending the call. All my calls have been received casually. Can I expect some help from this forum?

Thanks.

if possible any higher official of ifb may talk to [protected] to know behavior of service centre.

kapurthala punjab service engg of ifb washing machine so irresponsible that it seems that down fall of such a repute firm has been started.