IGL — no connection provide timely

IGL — No Connection

11 July, 2009
Dear Sir,
We gave Rs 5300/- for new PNG connection no [protected] dated[protected] to IGL on December, 30 2008 and was promised the connection within 30 - 45 days.
After waiting for seven months, No connection. Every time we call them at Dwarka office, they say one month.
We called up IGL and registered a complaint and they promised attendance within a day. But nothing has happened and every time we call up, they keep blaming their agencies or distributors or contractors. But as far as we are concerned, money was paid to IGL and it is their responsibility as we are customers of IGL and not anybody else.
Kindly use the powers vested in you to redress customer complaints and please take up this matter with immediate effect.
Regards,
Mr A K Saxena

Dear Sir,

Plase refer to the bill recently issued by IGL vide invoice no.[protected] dated 25/7/2009, the current reading shown in the bill is 771 vide current date 15/7/2009, and the previous reading shown as 690.

I would like to give your kind attention towards the wrong current reading taken by your employee as 771 though the meter as on today, ie., 28/7/2009 is showing as 721 only. I think, it must be 711 instread of 771. Kindly take this in your notice, and do the needful to corret this mistake so that I can pay my dues in time. Its obvious that because of the wrong reading, the dues towards my BP ac/ is showing much higher.

Yours faithfully,
(Kailash Kumar)
1022, Laxmi bai Nagar, New Delhi
BP No.[protected]
Mob: [protected]

NO Connection After 15 Months

I am Rahul,

Have Applied for IGL connection In IGL Cheque Of 6000/- Given On March 2010.
Now its June 11 company have not given connection instead of their commitment of 6 months. I have talked to all the big guns but nobody wants to talk even at the top level. Some of the concern whom I co-ordinated are Batacharya: [protected], Mr. Ahsan (not want to even listen a word) -[protected].

I dont Know what to do... No System to Handle False Commitments...

Regards,
Rahul..