[Resolved]  Indane Gas — Abnormal delay in LPG supplies!

I am a Coustomer of Indane Gas Through "Chauhan Gas", Tanda Road, Hoshiarpur & My Service No. is CGO- 8502

There is provision about gas supply that agenct has to supply gas in every 21 days period.

but we got the cylinder after the cycle of app. 45 days. several times we requested for the same to chauhan gas but nothing.

I always got problem receving gas refil cylender

There are Thousends of coustmers, who are getting problem with "Chauhan Gas Service"

Please Solve My/ our Problem so that the supply will on time in future.


Mohan lal
[protected]@yahoo.co.in

Indian Gas celinder — short supply 10 days waiting

i have customer of indian gas in jabalpur Dealer name : sandeep gas agency jabalpur (near lalit colney)
i have only single cilender cunecction and when i have booked my cylinder the dealer told it take 10 days watting please if i have wait ten days then remaing 9 days how wiil prepare my food.
so pls give priorety to single conection.
contact no: [protected]

Indane Gas — Extreme delay in refill supply & misbehavior of staff

All ready lodded complain at Indian oil on 14th Jan 2010, but still no revert.
Please find attachment for detail.

Thanks & regards
Amit Bhaskar.

Indane Gas — non booking and supply of lpg

my consumer no is 3528 registered with yadu indane gas sewa shahibabad,up.(noida ncr) agency phone no[protected] not picking phone for many days and not supplying lpg. kindly do the ndeedful. even booked thruivrs service booking no 54 on 15.1.10 not sullied yet.

Indian Oil Corporation/Indane Domestic LPG — Abnormal delay in LPG supplies!

Dear Sir,
Consumer No. 31688-G
Agency: Gurgaon Gas Service
Meharauli Road,
Gurgaon-122001
HARYANA

I booked for a refill of my Domestic Gas Cylinder on[protected]. I was told that it will take 15 days. When I contacted them on telephone on[protected] they told me that I will get it on Tuesday i.e.[protected].When I did not receive it on that day I contacted them on phone again on 20-01.2010. This time I was told that it will take another 3 days. Now on[protected]Sunday) I am still waiting for the cylinder at 16:00 Hours. Tomorrow is Monday, when they observe their weekly day Off and day after tomorrow is Holiday for Republic Day. I still don`t
know how much more time they will take after this waiting of 24days. They will book the new refill only after 21 days from the date of delivery. It means, even if they deliver it on 27th I will not be able to book my new refill before 45 days of the last booking date. Due to uncertainty of the next delivery time the Gap between the two consecutive bookings will keep on increasing thereby rendering it useless to have two cylinders. The 21 Days gap between the two bookings should be maintained from the Date of Booking and not from the Date of Delivery- which is not certain and difficult for them to maintain. I would not assign other REASONS for Abnormal Delays in LPG supplies as they are well known to the authorities and the public.

P.N. WAHAL
A-19, First Floor,
South City-II
Gurgaon-122001
Haryana

Hi,

My wife is a consumer of Indane Gas, in the name of -Babita Fernandez, bearing consumer Number-VK19735. I had booked for a refilled cylinder on 18th of jan 2010. At the time of booking the agency person who took the booking told me that it will take 7 to 8 days at least due to shortage of supply.But, as per their record they supplied it on 22nd jan 2010. But in the same time no body was there in my house. So it returned back. There were 2 days holidays in between, so I enquired about that on 27th jan 2010, but they said that it has been cancelled and for a refilled cylinder you need to book again and it will take another 7 days. We don't have any extra cylinder currently. So, since 10 days we are facing so much difficulties. The distributor details is-
Vikash Distributor
Near NewTown Bridge, Kolkata-700102.

Please reply back to us specifying how in one day the distributor cancelled my booking. Is there any norms for cancellation of booking. Ex- if the consumer will be available, then immediately the booking will be cancelled or they will hold it for some days.

Waiting for your early action.

SK Trading Co. Exhibition Road Patna — Non delivery of LPG domestic cylinder

I booked for a LPG domestic cylinder with M/s SK Trading Co., Exhibition Road, Patna on 08-01-10. Sr No of delivery is 2141. Till date the gas cylinder has not been supplied. On personal enquiry the Agency does not talk properly.

Indane Gas — delayed delivery of LPG by Veena Gas

I am a consumer with Veena Gas, Sarai Julena vide consumer no. 30255. My experience with the agency in respect of delivery of LPG cylinder has been extremely bad during the last 6 months. I book a cylinder on 1260, I wait for a week then lodge a complaint on 155233. nothing happens, lodge the complaint again and the cylinder is delivered after 15-20 days. The same story is being repeated in this instance also. I got a booking on 15.02.10 at 4.01 pm vide booking no. 112. Lodged a complaint on 155233 for non-delivery vide complaint no. 43439 on 23.02.10 . Nothing has happened as on date. I request you to help me out.

I would like to add to this that i am a consumer with M/S golden Gas servce palam vihar gurgaon and have been trying to book my cylinder since last 7 days but all nos are kept busy at all the times and we cannot book the cylinders since 7 days then they have a practice of supplying cylinders after 15 days this makes total 21 days and if the cylinder is exhausted in between we have to sit without LPG .
I m really pizzed off with the service of this agency.

we have received gas cylender today dated 12.03.2010 we find total weight of gas cylender of 20kg.kindly look in to the matter and do needful step.
Thanking you
Your's truly
Jagdish Sharma

I am a LPG Indane customer with sree ma kirupa Gas Agency Shop No.11, R-30A TNHB Complex, Spartan Nagar, Anna Nagar Western extnsn, Chennai 600101. and my consumer Number is 10151 I have booked for a refill on 17.02.2010 under order No.1702. I was told refill would be sent within ten days but it was not sent even after ten days when i enquired i was told it was not booked and they told you would be recieving within one week after that every day i used to enquire over the phone twice but they repeatedly told everyday refill was sent already and you would recieve the refill withn 6 pm but i am not in receipt of the refill till 18.03.2010.

Sir,
I am Booking My Gas Cylinder Date 4.04.2010 But Not Supplied Till Date 14.04.2010 This Problem Face To Me Last One Year.Please Solve My Problem.
Gas Agency Dikshit Gas Seva Khicripur delhi



Thanks & Regards
Yashoda
Consumer No-12733
Mobile No [protected]

Most of the indane dealers does not want to book even after 21 days and 40 or 45 days over even the
dealers want to take their own time for 10 days delivery. Whether the Indian Oil Gas Division when
teleophoned they never bother about the complaint and they want only Consumer No and they will
give to the dealer and the dealers may harassament to the consumers. I would request the Indian
Oil give clear cut instructions to the dealers and as well as to the public through leading dailies
in English and local vernacular language in regard to correct refiling for registration whether from
the date of bill or from the date of delivery and what is time to taken for delivery whether within
three days or more or dealers choice. Which is correct for consumers to take unnecessary
quarrel with dealers and distributor of Indian Oil Company.

I am a LPG Indane customer with Sahid Om PrakashGas Agency, Loni Ghaziabad. I have booked for a refile on 26.07.2010, My refile is not deliverd till today(10 days). How long it takes to deliver the refil?
Please reply soon.

Shyam Singh
347 Ram Park -II
Loni
Ghaziabad
UP

Indane Gas Agency — Abnormal delay in supplies of refill

Dear Sir,

I have booked a cyclinder on 29/07/2010 with Haqrdik Gas Agency, Shop No.g-23, PLOT NO.16,
MEGH MALHAR, SECTOR-11, GANDHINAGAR -382011, TELEPHONE NO.23233200 AND 23229639.
MY CONSUMER NUMBER IS 12983 TILL DATE THE AGENCY HAS NOT SUPPLIED THE REFILL
YOU ARE THEREFORE REQUEST TO KINDLY LOOK INTO THE MATTER AND INSTRUCT THE AGENCY TO SUPPLY THE REFILL IMMEDIQTELY WITHOUT ANY FURTHER DELAY.

Sir

Sir, I booked for gas cyllinder on 05.09.10 through centralised booking system, but i did not recd the cyllinder till date. my consumer no.is 88987 in the name of Pramal Singh, kindly arrange to see the delay and arrange to supply the cyllinder at an earliest please.

Indane Gas — Abnormal delay in gas supply

I booked my gas on 20/08/2010 to M/s Premier Ga service Dehradun from my consumer no 1486 and booking no4189.After waiting for complete one month Ivisited the agency.They told me that the gas will be deliverede today or tomarrow but I am waiting till today 25th evening.The phone of the agency remains faulty or busy.On personal visit every times they assure that the gas will be supply today.I am an old men and cant visit the agency each times where as the phone remains every times faulty. Kindly advice me what should be done by the old people like me. Thanks
C.S.GOEL
4-MAYUR VIHAR,G M S Road
DEHRADUN-248001
[protected]
<[protected]@yahoo.com>

Delay in delivery of Rifiling Cylinder
To,
Incharge,
IOCL, INDANE GAS

My name is Indra Singh . I am living at Defence Lab. Jodhpur Rajasthan. I have DBC connection for LPG cylinder from Veer Shiv Gas Agency, Ratanada, Jodhpur. My consumer no is 29690 in the name of Indra Singh.

I have booked refiling cylinder on 01.09.2010 and till date i did not receive the same. During my continuous communication to their staff they are not replying positively and still it takes 6 days more they said.
Also every time it is verry dificult to communicate them through phone as failure to connect their no.
[protected], 2514592 these nos are busy every time or no body picking up when get connection fortunatly.
Every time it takes minimum 10 days and require to remind their staff more than twice.
This time i have booked 01.09.2010 and till yet to come.
As i am servicing in Defence now i am suffering a lot due to delay in refiling cylinder.


Request to take appropriate action so that i do not feel any apprehension.

WIth Regards,

Indra Singh
Mobile No. [protected]

shell gas services — Gas Cylinder Not Delivered

Gas no. S000402

The Gas was duly booked on 21.11.10 thru automatic Phone system, however, till date the same not delivered to our Address.

This type of service is really shocking.

Name : Ratna Saha
Phone No. :[protected]
[protected] ( M)

Moreover, it is a surprise that no one is picking up the phone at the Sheel Service Gas Booking centre....Need really a check.

If not resolved in next 48 hours, i would be compelled to take necessary action.

Regds
Raja Saha