Indian Oil Corporation [IOC] Complaints & Reviews

My consumer No:50421

I've Booked a cylinder refil 20 days back and still i dint get the cylinder delivered. hen am about to contact the agency(Mala Indane Gas Agency, Porayar, Ph[protected], 288345), They are not responding me properly.

I have a connection with Kasna Gas Agency Greater Noida since 2004 (consumer noK689). This is every time problem with the agency. We had booked a cylinder with them on 5th December 2009 with a clear instruction that the delivery should be on a Sunday or any day after 5:00 pm I was told to give a reminder on a Saturday since last 3 weeks I remind them on every Saturday to please make the delivery tomorrow i.e. Sunday they confirm me for the same but every Sunday I cancel all my plans just to stay at home and wait for the cylinder but I don't get it when I call on Tuesday to ask what happened same reply I get "SORRY THIS TIME WE FORGOT PLEASE REMIND ON SATURDAY" and again we have same story.

Can I know how this ever lasting problem be solved because it is not only with me but many other friends of ours face same such or other problems with this agency

As there is no other gas agency we don't have any other option in greater noida. They are working on their wish and will by don't realising that how much problem we face with it. The owner of the agency Ms.Vandana doesn't have time to listen to complaints for her employees.

Please help us for this every time problem

LPG-CYLINDER — SUPPLYING EXPIRED CYLINDER

I am Vinod (#[protected]) residing at Madurai, Tamil Nadu. I have booked a gas cylinder with our agent 'M/s.Sri Meenambigai Indane Gas Agencies, MIG 328, 80 feet Road, Anna nagar, Madurai - 625020, Ph:[protected]/2526442 - and the same was supplied on 17.12.07. In the cylinder the expiry date is mentioned as (C07 - ie Sep'07). I passed the matter to the agent and request them to supply new filled cylinder in lieu of this. They agent refuse to do so, and advise me that there is no such expiry date for the LPG cylinder. Kindly look into the matter arrange the needful at the earliest

Regards,
Vinod

LPG-CYLINDER — reason for not giving 2conn

sir pl let me know why 2lpg connections are not giving to the same res.address?.i am on regualr transfer, if i have 2connections(one on my hus.name & aonther in my name)only that will be helpful. now lpg dealer 's are not accepting my tr vou, bcoz in the same address one connection is there. give ins to the lpg dealer to accept my tr form & issue cylinder. my tel no 22324456&mob no[protected].i am staying in nanganallur. pl reply me immediately. i have already wriiten 2 u before also. 3months over& validity for TR VOU is only 6MONTHS. LET ME NO SIR AT HE EARLIEST.

LPG — SUPPLY OF INDANE LPG CYLINDERS

PARTICULARS OF MY INDANE LPG CONNECTION:
MY NAME & ADDRESS: MRS. SYAMALA
RAMAGIRI, THACHANCONAM
VARKALA 695141 KERALA
CUSTOMER NO. SB9630
SV NO 610595
DISTRIBUTOR CODE 984468
DISTRIBUTOR NAME B. RAVICHANDRAN
SB GAS, TEMPLE ROAD
VARKALA 695141 KERALA
COMPLAINTS:

THE NORMAL TIME TAKEN BY THE DISTRIBUTOR TO SUPPLY A GAS CYLINDER IS BETWEEN 30 & 50 DAYS. THIS IS THE RULE, RATHER THAN THE EXCEPTION. EVEN AFTER WAITING FOR SUCH A LONG TIME, THE CONSUMER HAS TO MAKE SEVERAL TELEPHONE CALLS, AND PERSONAL VISITS TO HIS OFFICE, AND THE DELIVERY IS MADE ONLY AFTER VERBAL DUELS. FOR THOSE WHO DO NOT WANT TO CREATE A SCENE, GOD ALONE KNOWS WHEN A CYLINDER WILL BE DELIVERED.
I BOOKED FOR A CYLINDER ON 10.07.2008, AND IT WAS DELIVERED ON 19.08.2008, ONLY AFTER I MADE A COMPLAINT TO THE AREA MANAGER OF INDANE, AND MY HUSBAND WENT TO THE SUPPLIERS OFFICE AND RESORTED TO A SIT-IN STRIKE UNTIL THE CYLINDER WAS DELIVERED. I BOOKED THE NEXT CYLINDER ON 21.08.08, AND DELIVERY WAS MADE ON 24.09.08 (35 DAYS) AFTER SEVERAL PHONE CALLS. I BOOKED FOR THE NEXT CYLINDER ON 29.09.08, BUT IT HAS NOT BEEN DELIVERED TODATE (34 DAYS). i UNDERSTAND THAT MANY OF THOSE WHO BOOKED THEIR CYLINDERS AFTER I DID, HAVE BEEN SUPPLIED, BECAUSE THEY CREATED SCENES AT HIS OFFICE. WHEN I TELEPHONED ON 17.10.08, I WAS ASSURED THAT DELIVERY WOULD BE MADE ON19.10.08. I DID NOT MOVE OUT OF THE HOUSE ON 19.10.08 WAITING FOR THE GAS-BOY, IN VAIN. WHEN I TELEPHONED AGAIN ON 24TH OCT, I WAS ASSURED THAT IT WOULD BE SUPPLIED ON 25TH. AGAIN, I WAITED IN VAIN. WHEN I TELEPHONED THE NEXT DAY, HE SAID THERE WAS NO STOCK AND DELIVERY WOULD BE MADE ONLY AFTER HE GETS THE NEXT LOAD.

SIR, AS I SAID EARLIER, THIS IS NOT THE EXCEPTION, BUT THE RULE. NO CYLINDER SHALL BE DELIVERED IF ONE MAKES A BOOKING AND SITS AT HOME, HOPING THAT DELIVERY WOULD BE MADE, AS AT THE OTHER TOWNS. I HAVE BEEN USING INDANE GAS FOR SEVERAL DECADES NOW, AND HAVE LIVED IN MANY TOWNS IN INDIA, BUT NEVER EXPERIENCED SO MUCH DIFFICULTY IN GETTING A GAS CYLINDER, EXCEPT ON RARE OCCASSIONS WHEN THERE WERE GENUINE SHORTAGES. ALL THE CUSTOMERS OF SB GAS AGENCY HAVE THE SAME COMPLAINT, BUT MOST OF THEM DO NOT KNOW HOW TO AND WHOM TO COMPLAIN.

I SHALL BE GLAD IF YOU WOULD KINDLY TAKE UP THE ISSUE.

YORUS TRULY
MRS. SYAMALA K

INDANE LPG Cylinder — NO SUPPLY & MISBEHAVIOUR AGENT

Sir I am working in a Kerndriya Vidyalaya as a teacher. I have a LPG domestic connection with M/s Viswambhara Enterprises, Shop No:40 / 1, Assaye Road, Bangalore-560 042 and my consumer No:50421. i have booked cylinder on 04.01.09, but till date they have not supplied the cylinder. Todays ie.24.01.09 i contacted the agent for supplying cylinder, they told they can't supply cylinder to your house. If you want cylinder they can come and collect the same. we don't have sufficient boys to supply cylinder. Suppose i wanted to take delivery i have to spend Rs.50/- extra per cylinder. I beg your mercy.
Kindly do the needful at the earliest.

INDANE LPG Cylinder — supply of lpg cylinder which has already expired

dear sir,
i have been a customer of your company since long but i have been supplied lpg cylinder by your company which has already expired since december 2008, and when informed delivery people deny to change it saying that they dont have any more cylinders left with them and when informed to the concerned dealer they ask to use the cylinder and inform them if any problems are found but how can i use it because the problems might be more than what is assumed by them,before this i was also provided with another cylinder which had only 12 days of validity, iam being forced to write about this to you so that you can take appropriate step as quickly as possible.hoping you can help me out in this regard or else i would be forced to look for other options ,waiting for your reply.

Late delivery of LPG filled Cylinder
Dear Sir,

we wish to inform you that we are resident of House no, 71, block no 37, kaushik enclave burari and user of Indian gas . In our Area Parul Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

Every Year particularly in winter season we get our cylinder delivery in not less than 20 days and they take net booking 21 days after delivery of the cylinder. i.e our next cylinder delivery span becomes 40 to 45 days which are very difficult to manage for a family.
our consumer no. for this Agency is P-27037
booking date is 29.01.2008.
Expected delivery was 31.01.2008

but regret to inform that till today (08.02.2008) we have not received .
we request you to kindly look into the matter and do the needful if possible.

Best Regards

Mahesh Chandra
mob:-[protected]

Late delivery of LPG filled Cylinder
Dear Sir,

we wish to inform you that we are resident of House no, 71, block no 37, kaushik enclave burari and user of Indian gas . In our Area Parul Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

Every Year particularly in winter season we get our cylinder delivery in not less than 20 days and they take net booking 21 days after delivery of the cylinder. i.e our next cylinder delivery span becomes 40 to 45 days which are very difficult to manage for a family.
our consumer no. for this Agency is P-27037
booking date is 29.01.2008.
Expected delivery was 31.01.2008

but regret to inform that till today (08.02.2008) we have not received .
we request you to kindly look into the matter and do the needful if possible.

Best Regards

Mahesh Chandra
mob:-[protected]

Domestic Gas — Late delivery of LPG filled Cylinder

Late delivery of LPG filled Cylinder
Dear Sir,

we wish to inform you that we are resident of House no, 18/260, purani sham ke subji mandi, Boplagunj, Bhilwara, Rajasthan 311001 - user of Indian gas . In our Area Bhilwara Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

our consumer no.1206
booking date is 30.12.2008.
Expected delivery was 05.01.2009

but regret to inform that till today (09.01.2009) we have not received. We also informe that all of time and all of the customer of that area are very frested of very late delivary. we also talk with the concern person for contract number of complaint department but person refuse to me give the number and also informe that the sticke are presently in oil company so give after 5 days ahd further discussion with the concern person that clearly refuse of any alternate.he also told me if strick continuous for more days than gas is not avaliable for many days.Presently no resources avaliable for making food at my home. we strictly request you to kindly look into the matter and do the needful.
Best Regards

Amit kumar Heda
Son of Sh. Bheru Lal Heda
mob:- +91 [protected]

Dear Sir,

We wish to inform you that we are resident of House no, No. 270, Vasanth Nilaya,
3rd Floor, 6th Cross,
Near Muneshwara Temple
New Kavika Layout,
Bapuji Nagar,
Bangalore-560 026.
User of Indian gas. In our Area Indian Gas services is authorized for Kalpana Gas agency - Vijayanagar - 2nd stage - Bangalore. (LPG -domestic uses) Distribution.

Our consumer no.41980
Booking date is 29.12.2008.
Expected delivery was 02.01.2009

But regret to inform that till today (19.01.2009) we have not received .
We request you to kindly look into the matter and do the needful if possible.

Best Regards

Savitha.S
mob:- [protected]

Thanks & Regards,
Savitha.S

Indane LPG domestic gas — late delivery of filled cylinder

sir i am G.chaitanya krishna Residing in Ratna nagar, Choutuppal, Nalgonda Dist, Andrapradesh.i booked my indian gas connection on 29 th Jan 2009.At that time when i booked they told to me we can deliver the celinder on 4th feb. 2009. But still now i didnot receieved my filled celinder.i asked them several times from 4th.that gas agency name VIJAYA gas agency.choutuppal.kindly take action on them.
thanq very much
chaitnaya krishna.gona
[protected]
[protected]

gas cylinder — Late delivery of LPG filled Cylinder

Dear Sir,

I Want to inform you that I am resident of House no, 26, Saini Enclave, Near Kar Kar Dooma Village, Delhi-92, user of Indian gas . My Indane gas distributer is Shivanikka Enterprises, Road no. 71 Vivek Vihar (LPG -domestic uses) Distribution.

our consumer no.9448
booking NO. date is 148 DT. 06.07.2009.
Expected delivery was 08.07.2008

But I haven't yet received Cylinder.

Thnks. & Regds.

Rajeshwari
(C.No. 9448)
26, Saini Enclave, Delhi-92

Indane Gas — latedelivary domesticgas

my gas consumer no 11698 from gasagencyhaidergarh barabankiup mygas booked on 19/10/2009 but not delved on date 15/09/2009 sanjay mishra subji mondi haidergag [protected]

LPG Cylinder — Late dilivery

Sir, i am Asif from sahaspur bijnor, and i have a connection no.[2962] so they always give very lazy response in delivery of cylender and they always take atlest 6 or more days to deliver a booked connection. so, please sir take action against them and its true because i have always a proof for it.

LPG Cylinder — Late delivery of LPG filled Cylinder

Dear Sir/Mam,

we wish to inform you that we are resident of House no, 234 A/8, Hans Enclave, Gali No. 8, Near Dinesh Jain Complex,Gurgaon-122001, and user of Indian gas . In our Area Raghu Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

our consumer no.RT2115
booking date is 25.11.2009 & 17.12.2009.

but regret to inform that till today (14.01.2010) we have not received the LPG Cylinder. I have two Cylinder and both are empty.We request you to kindly look into the matter and do the needful if possible.

Best Regards

Manoj Kumar Sharma
Mob:- [protected]

Indane Gas (LPG) — late delivery & booking

R/Sir,
i am Ghanshyam sharma R/O 1192, Bishan Swaroop Colony, Phase -1, Near Gate No.-3, Panipat-132103 (Haryana) i have a gas connection of indian oil No.- 5058 from Savita Gas Agency, Court Road, Panipat. i have book cylender[protected]. but not delivery till now. previous booking[protected]. but deliver the cylender[protected]. always deliver the cylender 6-10 days late.

my contact No.- [protected], [protected]

I have booked my gas on 13th feb 2010 at k2 international, sarita vihar, new delhi 110076. which is not delivered till now. (19 feb 2010)
pls delivered my gas quickly .


Consumer No. is: 35263

Late delivery of LPG filled Cylinder
Dear Sir,

we wish to inform you that we are resident of Malti Mandir khanna Chauk Near Ramlila Graund Ghogar (MP) and user of Indian gas.

our consumer no.7750
booking date is 26.06.2010.
Expected delivery was 30.06.2010

but regret to inform that till today (16.07.2010) we have not received .
we request you to kindly look into the matter and do the needful if possible.

Best Regards

DEV PRATAP SINGH
mob:- [protected]

padma gas — poor service &booking,delivery

my distributor padma gas LPG domestic services .he wont lift the phone for booking late delivery,no response, hope less service pl see that it take care about customer intrest . mybooking no is 12181.

Late delivery of LPG filled Cylinder
Dear Sir,

we wish to inform you that , Adarse house no- wz- 283/368,vishnu garden extn-1,n.delhi user of Indian gas . In VICKY Gas AGENCY services is authorized for indian Gas (LPG -domestic uses) Distribution.TAGORE GARDEN, N.DELHI

our consumer no.8554
booking date is[protected] booking no- 25 (on troma )
Expected delivery was[protected]

Indane Gas — late delivery of lpg cylinder

dear sir i am the reguler custumer cheena gas agency (indane gas) prince road wajid nagar shopping complex moradabad up india my service connection no is 17729 mohd anees i have booked the cylender 7/01/2011 but delevery is not yesterday so i request plesae taken the the action against gas agency immediately

Dear Sir,

we wish to inform you that we are resident of House no, RZ-807,Gali No.17 E,Sadha Nagar-II,Palam Colony,New Delhi-45 and user of Indian gas . In our Area shanti Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

our consumer no.9084
booking No,and date is 265,11.02.2011.
but regret to inform that till today (09.05.2008) we have not received .
we request you to kindly look into the matter and do the needful if possible.

Best Regards
Jaldhari Meena
mob:- [protected]

Dear Sir,

we wish to inform you that we are resident of House no, RZ-807,Gali No.17 E,Sadha Nagar-II,Palam Colony,New Delhi-45 and user of Indian gas . In our Area shanti Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

our consumer no.9084
booking No,and date is 265,11.02.2011.
but regret to inform that till today (24.02.2011) we have not received .
we request you to kindly look into the matter and do the needful if possible.

Best Regards
Jaldhari Meena
mob:- [protected]

Indane Gas — Late delivery of LPG Cylinder

late dilevery
Late delivery of LPG filled Cylinder
Dear Sir,

we wish to inform you that we are resident of House no, 2082, Rajstani coloni near sector 10a GURAGAON, and user of Indian gas . In our Area RAGHU GAS AGENCIES is authorized for indian Gas Distribution.

our consumer no.R 42112
booking no & Dt 5974 11/02/11
Expected delivery was 17/02/11
but regret to inform that till today (27.02.2011) we have not received .
we request you to kindly look into the matter and do the needful if possible.

Best Regards

Rekha rawat
mobile no [protected],[protected],[protected]

indane gas ltd — Late delivery of LPG filled cylinder

Late delivery of LPG filled Cylinder
Dear Sir,

we wish to inform you that we are resident of House no, 2, Street No. 3, Kailash Puri Extn., New Delhi - 46, and user of Indian gas . In our Area Gauri Enterprises is authorized for indian Gas (LPG -domestic uses) Distribution.

our consumer no.35105
SAP No.107191
Booking No. 395
booking date is 26.02.2011.
Expected delivery was 01.03.2011

but regret to inform that till today (09.03.2011) we have not received .
we request you to kindly look into the matter and do the needful if possible.

Best Regards

Ajay Tanwar
mob:- [protected]

Dear Sir,

we wish to inform you that we are resident of 17/183 indranagar Lucknow
supreme gas service
Indian gas service
telephone no.[protected]
consumer no.su6465
booking date is[protected]
Expected delivery was pending
ashok kumar
[protected]

Lack of response from Banjara Gas, Hyderabad

I have gas connection with Amar Gas Service, Himayathnagar, Hyderabad whose phone numbers are as follows.[protected],[protected]. I have booked for refil on 15th of this month and my serial number is 4660 and I was told that the cylinder will be delivered within two days. But till today they have not deliverd and their attitude is so ugly and causual. Kindly look into the matter and instruct the gas company to deliver the cylinder.

Appaji

gas cylinder — lack of response

i ve been trying to book gas for myself for the past 1week and whenever i call them up they dont respond

sukhdev vihar gas agency
consumer id no. i dont remember

Hi,

I have indian gas connection and am staying in Pragathi nagar beside panchavati appartments. My gas number is 40024. The Indian gas delivery boy asking 50 rs more for door delivery and insisting on the money. Moreover, explaining that every body is giving in this area otherwise he will take the cylinder back to gas company. His attitude towards ladies are unusual.

Kindly look into these issue and stop asking this bribe.

Regards,
Veera

I am holding an Indane gas connection consumer number 361878. My gas agency isAmar Gas Service, Himayathnagar, Hyderabad. Both the telephone numbers i.e. 23227799 and 23221985are always engaged last 3 month . Please provide some solution in this regard. I need to book the cylinder urgently -- Ram Prasad

Dear Sir,


REF : MY CONSUMER NUMBER : 12930 with M/s. GURUDATTA GAS SEVICES,
Indane Distributors, Plot No. 83A, 83B, Green, Hills Colony, Vasavi Colony,
L.B.Nagar, Hyderabad

Sub : Not accepting my registration for a refil through online and we find dificult to get
the available numbers to register. Always we found those are getting engage tone
only.

WITH REFERENCE TO THE ABOVE REFERENCE AND SUBJECT, I FIND DIFICULT TO BOOK THE REFIL EITHER ONLINE OR THROUGH TELEPHONE.

WHEN I TRIED BOOK ONLINE I AM GETTING A REPLY " Sorry, We can't accept your booking, because our service is not available at your distributor end." I AM NOT ABLE TO UNDERSTAND THE MEANING FOR THIS MESSAGE. oTHERWISE I AM NOT ABLE TO BOOK ON PHONE SINCE THE PHONES ARE ALL ENGAGED WHENEVER I CALL.

PLEASE RESOLVE MY PROBLAM AT YOUR END.

THANKING YOU,

S R M CHERUKURI
CONTACT : [protected]

Prasad B Y — Lack of delivery of Indane Gas

I had booked Indane gas to our distributor SRI GURUKRUPA INDANE DISTRIBUTORS JP Nagar , through website on 17/11/2011. Inspite of repeated calls and complaints there’s no response from their side. They haven’t supplied the gas till today. We are afraid that we will run out of gas in 2-3 days.
Please help us.

Dear Sir,

I wish to inform you that I am resident of shiv vastu appartment block no.207 opp. petrol pump patel colony nanded and user of Indian gas . In our Area shama indane services, nanded (distributor code no. 131902) is authorized for Indian Gas (LPG -domestic uses) Distribution.

our consumer no.3129
booking date is 08.12.2011
booking no.118
Expected delivery was 20.12.2011

I have asked many time to shama indane service and finally they told me that the person who delivers was absent.Till today(27.01.2012) I have not received. I have done again one booking on dt.04.01.2012 ' still I have not yet received any one of them.i have done third booking on dt.27.01.2012 (booking no.51)

we request you to kindly look into the matter and do the needful if possible.I want the delivery of gas refill immediately.

Best Regards

H.K. Patel
Mob [protected]

Cooking LPG Cylinder — Delay in supply and no response from your staffs or agents

Dear Sir / Madam

I had booked my cylinder in 05.12.08. but still i have not received the cylinder till today 24.12.08. please tell me what to do for this type of problem.

Please send me mail for the same and suggest me to face this problem

I have domestic gas connection No; 23267 with your distributor M/s Prabat Gas Co. at community centre
B-1, Janak puri New Delhi.

When I asked for book my gas refilling cylinder, in reply they asked me to call after 18 days from the
date of previous delivery.
I booked accordingly on 30.01.2009, but now they asked me that the gas will be delivered after five days,
due to shortage of gas. Today i.e. on 04.02.2009, I called them that I have not received the gas cylinder in reply they told me it will take 3 to four days more.
I am surprised when the gas will be delivered to me, when in the black market the indian oil gas is freely
available with double rates.
Govt. is silent on this issue.

Regards
Vinod Mattoo
W/z 8A/2, Gali No: 3
New Mahavir Nagar
New Delhi-110018
Cell No: [protected]

Hi,

This is regarding the Indane Gas Agent, Mohanil Gas Agnecy, based in South Delhi, IIT Gate.
It is quite difficult to get reach of them, as they make all the phone held up, or they either ring for indefinite time. And mostly the Gas cylinder they provide, contain less gas then prescribed.
It becomes quite difficult to book a re-fill, as the numbers cannot be reached.
Please look into the matter, so that some relief should be there for the users.

Regards,
Pooja

I have a connection of Indane gas cylinder from Vaibhav Gas Agency, Nr. Anand Baug society, Bavla - 382220. and I have 2 No of cylinder and I use 1 cylinder in 1 month for coocking purpose. When we are going for Booking they say that we can book new cylinder after 21 days of delivery. I have booked a cylinder on 18/06/09 and till today I have not received the refiel cylinder. They have never supplied cylinder to my home. and no one is coming for routine checking. I don't know the procedure of distributing cylinder that they have deliver the cylinder to user or we have to collect from the agency.So if the procedure is to deliver to the user please kindly do needful. b'coz in my case there is no one to go and take the cylinder from agency's godown.

Dear Sir,

My home town at Contai in Purba Midnapur. my new gas connection requied.
i am requist to you, what is the process of new gas connection.

My Mobile No. [protected].
mail id : [protected]@in.com

IOC — Delay in booking of relieving cylinders

Inordinate delay in supply of LPG refill cylinder
Dear sir,
My name N. KALAVATHY My consumer no.7430 for LPG. Sri Srinivasa gas Agency, Chennai 602 024. For the past 6 months and more I have been harassed by this Gas Agency for getting my refill of LPG cylinder.
They inform us that for booking of refill cylinder 1.) I should wait for more than 25 days from the date of the receipt of the previous cylinder 2.) They supply the cylinder only after 15 days from the date of booking of the cylinder for refill. So ultimate I got to wait for nearly 40 days to get a refill cylinder, the purpose of possessing double cylinders is being defeated, I request you to kindly arrange to settle my grievance at the earliest. Otherwise I may be permitted to book another gas cylinder in the name of my husband which I suppose will give me some solace. Thanking you in anticipation of positive action

Dear sir

Ref 12/pni/gwt/01/10 datd on 15/10/2010 schedule date was 5/12/2009 to 31/01/2010 but still on 11/1/2010 i have not got the GAS connection and they are demanding more money for the connection.. Name of Agency is M/S MAURYA INDANE Distributor Dist Code 69130035 and contact no is [protected]. Name of Concern Person is Mr. Ugant .This is for your kind information and needful .

Yours. Faithfully
Dr. Manoj Kumar Choudhary
SMO WHO-NPSP
Sadar Hospital Khagarai
Bihar

Hi,

This is with reference to my Indane LPG connection number K01514 at Greater Noida, UP.

I wanted to bring to your notice that I had ordered a LPG cylinder 2-weeks back and despite repeated reminders they have not delivered it. Whenever you ask them personally at their office in Alpha-II, Greater Noida, they say they would be dispatching it by today evening but you don't receive it by EOD.

This is not the first instance. In the past too, they have been making similar excuses. When I enquired outside, I came to know they often sell them in blackmarkets, so they don't care to deliver them.

Hope you would look into this matter and ensure better service to the people of Greater Noida

Regards,
Chiranjeev
[protected]

i have book my gas cylender 22/7/10 and gas came 29/7/10. but delivery man bought when gas in my house then i am not present in home next days i measure gas then 3 kg gas less in cylender. right now i call delivery man but his cell is off. all time indane delivery man theft in gas cylinder .

This is not the first instance. In the past too, I came to know they often sell them in blackmarkets.

Hope you would look into this matter and ensure better service to the people of najafgarh.

Regards,

i was allotted gas connection on 30/10/2010 by indane gas (agent : JAYBEE GAS AGENCIES, RANNI).my consumer no:21995.i have booked the gas on 20/11/2010.but the gas was not supplied.on contacting the dealer, they say we have to contact them again and remind them for billing.i have contacted them for billing on 30/11/2010.but gas was not supplied.the second cylinder will be consumed soon.your action is required.

Noel.V.Samuel,
Senior Manager,
Indian Overseas Bank,
Ranni, Pathanamthitta,
Kerala
Mob:[protected]
e-mail:[protected]@gmail.com

I have a gas connection with Golden Gas Agency in Palam Vihar Gurgaon. My consumer no is 850974. I wanted to bring to your notice that firstly it is very extremely difficult to book the gas with them. There phones are constantly engaged throughout the day. Since we are working it is not possible for us to go to there office. The booking staff is very impolite to talk on phone and in person. The mobile no which they have mentioned is hardly answered by the staff. They never deliver the gas cylinder on the specific date told by them. You literally have to beg to get your gas delivered. Finally when the cylinder is delivered to the house the weight is always less by 3kgs, seal broken and valve leaking. I am tired to complaining this to the delivery staff. This problem is faced by other consumers also. If we are original connection holders then the priority of gas cylinders should be given to us and not to the people who buy the cylinder in black. There delivery duration changes for every booking.Wolud request the concerned authorities to look into the matter immediately and awaiting a prompt reply.

Reetika Verma
email : [protected]@yahoo.com

no on time service.Even some times the delievery of LPG cylinder gets delayed by one month also.Moreover no body is ready to take responsibility and also misbehaving with the consumers.

this complaint is in reference to: Sukhdham gas Service
Keshav puram, Lawrence road, New delhi 35.

Effective step is expected.

With Regards,
Renu Goel(A-12122)

SAM GAS — delay of LPG cylinder

DEAR SIR,

when i booked the LPG indane gas they did not supply proper date and time.they did not give proper answer.

we are tomuch fed up for them.they will send very late supply.

My consumer No.08712 and my Cooking Gas distributor is JIBAN JYOTI of 2, Gariahar Rd.(S), Kolkata[protected].

I received the last delivery of LPG on 26/05/2011. I am receiving the booking No. after diling [protected] under IVRS system for last 10 days, but the booking No. does not exist in the following day. I do not understand where these auto generated booking Nos. are going!

I am not getting any easy excess to report the matter to the proper authority.

hi..
i have a gas connection with CITIZEN GAS AGENCY, ALAKNANDA.. and my consumer no is CT316..
i have tried to book my cylinder on phone on 17th aug 2011. bt have heard on the IVR that my cylinder has already been booked on 9th aug 2011. i again tried today . and got the information that my gas has been delivered on 13th aug 2011.
but i have not recieved any cylinder...
it had happened last month also..
i cant book the cylinder again for 21 days...
and i am afraid that my cylinder has been black marketed...
i have tried to make the complaint regarding this matter to the agency. but nobody is picking up the phone..and there is no response from the agency..and the customer care number also

plz do inform me where i can make complaint regarding this matter...

mrs dropadi
email. : [protected]@gmail.com

SAM GAS AGENCY — RESIDENTIAL LPG SUPPLY DELAY

I HAVE BEEN BOOKED GAS CYLINDER BY 2ND MAR 2012.BUT SOFAR NO SUPPLY AND MY CONSUMER # 7393 AND BOOKING # 507

Sir

Date 24th December 2012.

I am Indane gas consumer having consumer No. LB/18824. My distributor is L.P.Gas Athpur, 24 Parganas North.
As I was outside from my home town for more than six months, due to non usage of gas my service connection was withheld.
I have subsequently submitted KYC along with all documents and the service connection made active during the month of September 2012.
But the problem is that I could not able to book refil on line. I have informed the matter to my distributor severally but they could not take any initiative to solve my inconvenience.
Now I have come to know that the gas connection is suspended stating that I am not available. I am a retired person and all the time I stay at my home. The only problem is that our landline phone is out of service for more than six months.
I request you to look into the matter and arrange to restore my gas connection immediately so that I could book my refil online henceforth.
Thanks a lot.

Samaren Brahma
PO & Vill Mondalpara
Via Shyamnagar
24 parganas North
PIN 743127
West Bengal.

Indane LPG — total 1 month delay for cylinder refill.

TO
COMPLAINT CO-ORDIINATOR
INDAIN LPG.

RESP.SIR .
MY NAME IS AVINASH GAVNAJI NARWADE.
PLT.NO. 22. NEAR GOGABABA HILL.
UNIVERSITY COMPOUND
BHIMNAGAR BHAVSINGPURA.
AURANGABAD.431001. MS.

INDAIN LPG. CONSUMER NO: 3941 A.
SIR. FROM LAST 1 AND HALF MONTHS I'M REGULARLY CONTACT
TO YOUR AGENCY NAMED PRAYAG INDAIN NR. RAJ TOWER AURANGABAD. BUT TILL TODAY WONER AND ANY RESPONSIBLE PERSON COULD NOT TAKE MY COMPLAINT SERIOUSLY NOW TODAY I'M GOING TO CONSUMER COURT SESSION-GRD 1 AURANGABAD. THIS IS TOMUCH DELAY FOR MY BASIC LPG PROBLEM. I HAVE SPEND AROUND 250 RS BY AUTO TO APPROACH YOUR GYS AGENCY THOSE PEOPLE ARE NOT MUCH RESPONSIBLE
FOR SERVICE. FROM LAST 1 MONTHS MY FAMILY IS SUFFERING FOR THIS JENUNE PROBLEM. IF YOU PEOPLE CAN NOT SOLE THIS BROBLEM THEN BETTER CONSUMER COURT CAN SOLVE THIS PROBLEM. PLS TAKE THIS VERY SERIOUSLY TODAY. MY CELL NO.
[protected]. [protected].
SEE YOU IN COURTE SESSION.
THANKS.

Dear Sir I am the customer of M/s Modern gas agency Shyam nagar kanpur and i am totally unsatisfy with this agency due to delay in the delevery of cylenders and non recieptant of telephone . they are not giving the service to i hope that any of the consumer cannot satisfy with him .
Kindly do the needful.
Thanks & Regards
Uday Kumar

Dear Sir I am the customer of M/s Modern gas agency Shyam nagar kanpur and i want mobile number of concern acency to confirm KYC norms so as to update it. Kindly do the needful.
Thanks & Regards
ishwar lal agarwal

The following complaints may be registered and action to be taken.
1. The office of the Bhatpaara L.P gas service of INDANE has been shifted from the 74, West Ghosepara Road Bhatpara to 32, East Ghoshpara Road Authpur 5 km towards north of Bhatpara and near Shyamnagar in the midnight without informing the public. We presume that the dealership of Indane Gas has been fixed based on the locality and easy approach of the housewives, Senior Cityzens and girls.

Our point of view whether this is as per rule or not regarding shifting of office.

2. Phone Booking is not accepted at all in this office. No body lifts the phone any time. The behaviour is absolulety putrit. Everybody has to present himself there for booking of cylinder. We request you to sort it out as early as possible.

I am Pravendra Singh, residing in 10 D/95, Vasundhara, Ghz. I have a connection(consumer no is 52596 on the name of Pravendra Singh) of your cooking gas.I am the Cosnumers of M/s. Yadu Indane Gas Seva, D-33, Site-4, Sahibabad Indl. Area, Sahibabad, distributors of Indane Gas is troubling us with all sorts. Firstly, I can not book the Gas through Telephone Numbers given by them as it is found engaged all the time, by chance if any of the line gets free the agency people are not responding the call. I have to go to their office 4 to 5 kms just for booking the Gas. Secondly, They will take the booking only after 23 days from last delivery of the refilled cylinder. Thirdly, They will take 10 to 13 days for delivering the filled cylinder. I have to survive.

Thanks
Pravendra Singh
Mob.: [protected]

My name is Deepti Mahindru resident of B-3/181-182 1 floor, sector-6 Rohini.My consumer no. is DT00487.my booking date is 16.1.2012.My refill booking no. is 7847 and cash memo 7883.I have got message from 544111 to deliver gas cylinder on 21.1.2012.But I have not received cylinder till 26.1.2012.I am suffering many problems because of this.Please take actions immediately. my mobile no. is [protected], [protected], 47536826.My email address is [protected]@gmail.com.

lindane — Delay in Gas connection

A new gas connection was requested in the 2nd week of Apr thru Indane gas, Bhubaneswar. It was told the connection would be provided in 4-6 weeks.
For providing the connection, i was repeatedly called/persuaded. Now after 4 Months and repeated calls/ visits, i have been told to ait another 1 month.
Such is th pathetic nature of service for such a basic service in today's 21st century India.
I would demand the connection in the next 24-48 hours and an explanation by a responsible officer of INDANE GAS for the above horrible service.

Arpan Sharma

Reactivation of Gas Connection

I am a LPG Indane Gas customer with Gurgaon Gas Agency.I am unable to book the gas for past 2-3 Year.I am Reterment of Army.

Please Send Me Prosses of My Re- Activation of Gas Connection.

we aer submitted kyc form so many times to booking counter.but they are not activating my connection.pls help us how to take action to that people.

How many days(time limit) take to reactivate indane gas account after submitting neccesary document

I have applied for a new gas connection. Roght now I am using my relatives extra cylinder.when they came to my house they found that cylinder.Now they are saying that you are not lilable b'coz you are using gas.
Is there any rule like that?
Now they are saying that if you want to take new connection you have to purchase the whole kit (stove, regulator, fire extinguser) worth Rs.7000 which i already owned.
Kindly help me on the same.