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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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R
rafeeq azam
from Gurgaon, Haryana
Dec 19, 2008
Resolved
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dear sir,
i am residing in haji ganj kalan kannauj-209725 u.p. i booked a new connection dtd. 12.12.2008 in your agent of indane in sarimeera road, kannauj.will you tell me that how much time it will take to receive a booking.
i also want to know all details of regarding how much price i have to pay for a new booking connection alongwith cylinder booking.
and also tell me that its necessary to buy stove because they are charging to me a new connection rs. 3600/- per connection

i may hope that you will do the needful

thanking you

rafeeq azam s/o ghulam rasool
house no. 227, haji ganj kalan
Kannauj-209725 (u.p )
[protected]/[protected]
Aug 14, 2020
Complaint marked as Resolved 
Dear Sir/Madam,

I have booked my cylinder on[protected] on Raghu Indane gas agency gurgaon but till date[protected] it is not delivered.I have remain several time .i am facing a lots of problem, they are telling it will come after 7 day or 8 days but nothing happaning.
My customer no. is 44227


Anil Kumar
[protected]
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    V
    VINOD KUMAR SINGH
    from Gurgaon, Haryana
    Dec 18, 2008
    Resolved
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    DEAR SIR/ MADAM,

    I AM A CITIZEN OF SUNDER NURSERY, MATHURA ROAD, SUNDER NAGAR, MATHURA ROAD, NEW DELHI 110013

    ONE DAY I WENT TO INDANE GAS AGENT & ASK FOR A NEW CONNECTION HE TOLD ME THAT IT WILL COST RS.3500/- FOR SINGLE ( HE WILL GIVE STOVE, PIPE, REGULATOR ) WITH CONNECTION, BUT I AM HAVING STOVE AND ALL OTHETR THINGS.

    I AGAIN ASKED HIM TO PROVIDE ONLY CONNECTION WITH PIPE& REGULATOR, HE REFUSED.

    WHERE SHOULD I GO TO TAKE HELP?

    CAN YOU PLEASE PROVIDE ME AN APPLICATION FORM & OFFICERS TO WHOM I CONTACT?


    THANKS

    V. K. SINGH



    HE REFUSED
    Aug 14, 2020
    Complaint marked as Resolved 
    I AM A CUSTOMER OF CHIKITI DIST GANJAM WANT ANEW INDIAN GAS CONNECTION WHAT CAN I DO
    PLEASE HELP ME
    Iam from varanasi and when i went to local dealer Indane LPG distributor Ms Mahadev gas Agency at Air port Road Shiv pur by pass and submitted the application form along with required Docs. Dealing Clerk told us to come on some other day to get the Booking No. but later on he refused to provide to Booking No. and said New connection were put on hold, new connection are given only for Non Subsidy connection On immediate basis which is not true when confirmed from other agency & sources. Plz advise what to do
    % where to approach for new connection.

    Anita singh shivpur varanasi
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      K
      Kotiswaran
      from Delhi, Delhi
      Dec 18, 2008
      Resolved
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      I am a consumer of Indane gas with Ragavendra gas agency in Avadi, (an agency with autonomous powers even any world body cannot question and control) an agency which always thinks that the customers are their beggers, and there is no need for them to answer any questions or any doubts from the customers, when every where it is said that a refill can be had every month these people has got an order to supply the refill once in every 45 days that too if they wish, if you ask them about this the immediate answer, readily available at any time "GO AND MAKE ANY COMPLAINT WITH ANYBODY WE ARE LEEST BOTHERED" WE CAN SUPPLY ONLY ONCE IN 45DAYS ITS YOUR WISH TO STAY WITH US OR ELSE YOU CAN CHANGE".
      The same problem i had already reported to the complaints section of Indane gas service, but not even a reply was sent to me from the head office, whether they are looking into the problem or what the agency is saying is correct.
      Can you suggest what i should do further or any other way that i have to give a complaint.
      note: in october i am not at all provided with refill, and they provided on Nov 07 after sep 09th of 2008, and now after the last supply of the refill on 7th of Nov 08 i am still awaiting for the next refill praying to God and praying for the mercy of sri Ragavendra gas agency, Avadi.
      Aug 14, 2020
      Complaint marked as Resolved 
      Dear Sir,
      I am Ashok Kumar, customer of indane gas from 12.06.2006.Till now I am not satisfied with your Customer service. I brought the cylinder, stove, regulator and hose from Sree Alagar Indane Agency at Thirunagar.
      01) The Stove is Not original (with out I S I Seal)
      02) They promised me to change the Commercial Cylinder to Non Commercial on next month (from the beginning of purchasing the Commercial Cylinder) till now they are not considering me. I asked lot of time to the agency. But they said, next time.
      03) They are not providing the bill till now. When I purchased the cylinder.
      04) The service also very bad. Every one has not satisfied, answering not properly with all customers.
      06) I apply the new connection for my home, on 30.10.2008.Reg.No is [protected].but tills now no reply & there is no cylinder available.- I need the clear Explanation regarding this issue.
      07) They are providing the Non-commercial & Commercial cylinder to hotel, Tea shop in time delivery.
      I have the all records regarding this issue.
      Already I inform to Mr.Manoharan – Dy.sales officer – Madurai.([protected]) more then ten times.
      But he also not takes any action seriously.
      So, kindly consider this issue, and do my needful.
      Regards,
      Ashok Kumar,
      [protected]
      Respected Sir,

      My (72 yrs.) old aged mother is living alone at H.No 119, Gali No-3, Uttranchal Enclave, Tomar Colony, Burari Delhi and having Indian Gas connection No P-21707, But Parul Gas Company (Code No[protected] Phone No 27618873 & 27615721, Sant Nagar Burari Delhi is not delivering the gas cylinder since 3 months. One gas cylinder approx. taking 2 months for emply, Today i went Parul Gas Company office and request them why you are not sending gas cyliner to my mother. Her Gas Connection No is P-21707. Window person told me your mother is not taking gas cylinder regularly and now gas connection is disconneced. I told him what is the procedure to continue the same. He gave me one Mob. No [protected] of Mr. Ashok Chatwani. This officer can continue the gas connection. Later on i talked with him and told the grievances, During the conversation i told to Mr. Chatwani i will do the complaint against Gas Agency to the Petrolium Minister if they disturb again in future to my mother. Mr. Ashok Chatwani replied me first you gave the complaint to the Petrolium Minister. After that u will talk with me. When you will failed on your givin complaint then contact me. Sir I want to know who is Mr. Ashok Chatwani? Indian Gas Agency have gave the power to him to stop/supply of gas cylinder of any consumer. Kindly enquire into the matter by deputing an officer and take the strict action against Parul Gas Agency and Mr. Ashok Chatwani also. Kindly inform me also and oblige.

      Daljeet Singh
      Mob No [protected]
      Gas booking not done on time, delays has been made.
      Time taken between 2 booking should be 21 days but they take 30days for Booking .And delivery time should be within 3 days after booking but it takes 15 days .
      My last gas booking date was 9th june 2009 and delivery was on 19th June 2009. Till date now its 14th July 2009 my gas booking has not being done . and When will my delivery date come.

      Ansal durg entp
      Indane Gas agency
      Vaishali nagr
      Jaipur
      Customer 57708
      RA malvia
      ANAND GAS SERVICE, RANCHI

      Non delivery of LPG gas cylinder even after 30 days

      i am a customer of Indane gas distributor having office near ashok nagar, ranchi with consumer no. 62584.
      sir i am suffering from mental agnoy due to harassing attitude of Indane gas distributor at Ashk nagar.Despite booking cylinder for nearly 30 days before on 15/07/09, i was not supplied LPG cylinder till date.
      I visited concern office 3 times but i was told that they will deliver within 2 days each time but no delivery till yet.Last delivery of gas was on 20/06/09. So my 2nd cylinder is also about to finished.

      I am living with my 4 yr. daughter this time, , My husband is out of station.So really it will be a pathetic situtation for me if i will not get new cylinder within 2 days.

      Sir kindly make an enquiry with the said distributor about no LPG supplied to the customers who has booked the gas for home delivery since 15/07/09.

      Please help me...i will be very gratefull to you

      Yours faithfully
      Dipika Sinha
      D-54
      Park Road no.-3
      Gate no.-1
      Ashok nagar
      Ph. no.-[protected]
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        M
        MADHUR KUMAR TELANG
        from Pune, Maharashtra
        Dec 18, 2008
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        dear sir,
        i have applied for new gas connection on 10/09/2008.Rai gas agency, bhopal has given me the acknowledgement letter with following details:
        NEW CONNECTION REGISTRATION
        1116998/00002/4 DT 19/09/2008
        RUNNING SL.NO. 1503
        Till date i have not received any correspondence from rai gas agency, bhopal.
        Is it takes so much time for new gas connection ?
        Kindly take necessary action and inform me accordingly.

        Madhur Kumar Telang
        The connection No. [protected], Dtd. 27.04.09 was intimated by the agency M/s VEER SACHI INDANE GAS in his intimation dtd. 21.07.09. On reporting to take the connection the agency imposed gas stove by force which was refused, hence made plea to cause a fresh enquiry and reported my mess made for staff members as a commercial unit and recommended for cancellation with his malafide intention. on complain to sales manager at bhubaneswar further enquiry was made. But my connection was not yet given to satisfy the ego of the agency.

        I am a valid customer staying in the address given and my residence is having a common mess for my staff members which can not be called as commercial. I requested the agency to verify the record whether i stay or not, evidence on material of record is available or not and being a resident liable to get the connection or not. He abruptly refused and said for your food you have to get a commercial connection for your self and your members.

        Since the company is giving advantage to the agency in such a manner they are harassing the customers like this. So my connection please be given with a direction to the agency not to harass me in this fashion.
        new connection not given
        dear sir,
        i have applied for new gas connection on 28/01/2012.Indan Gas Sukhdev Vihar Gas Service New Delhi, bhopal has given me the acknowledgement letter with following details:
        SL69 (NEW CONNECTION REGISTRATION)
        [protected]
        RUNNING SL.NO. 22519
        Till date i have not received any correspondence from
        Is it takes so much time for new gas connection ?
        Kindly take necessary action and inform me accordingly.

        Abdul Latif
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          B
          B L N MURTHY
          from Vijayawada, Andhra Pradesh
          Dec 17, 2008
          Resolved
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          Resolved

          Respected sir, this complaint against of M/s ENNAR GAS Agency, AS rao nagar, Hyderabad-762
          My name is B L N Murthy, and my gas registration no is 34394, iam residing at S-3, SSS residency, Greenhills colony Road No 3, , Opp off Kapra municipal office. Moulali.

          I booked for cillinder on 30/11/2008, and they told on that day 10 days for delivery, after 10 days I informed regularly by phone to your office ( since 9 days ) but no body taking response properly . this for your information only, you please look into this matter and take action respectively
          Aug 14, 2020
          Complaint marked as Resolved 

          Indian Gas — gas cyllinder

          Respected sir, this complaint against of M/s ENNAR GAS Agency, AS rao nagar, Hyderabad-762
          My name is B L N Murthy, and my gas registration no is 34394, iam residing at S-3, SSS residency, Greenhills colony Road No 3, , Opp off Kapra municipal office. Moulali.

          I booked for cillinder on 30/11/2008, and they told on that day 10 days for delivery, after 10 days I informed regularly by phone to your office ( since 9 days ) but no body taking response properly . this for your information only, you please look into this matter and take action respectively
          Late delivery of LPG filled Cylinder
          Dear Sir/Madam,

          we wish to inform you that we are resident of Gulaothi, Distt. Bulandshahr, U.P. (Connection number 130) and user of Indian gas . In our Area Gulaothi Indian Gas Services is authorized for indian Gas (LPG -domestic uses) Distribution.

          But regret to inform you that distributor makes unnecessary delay in booking and delivery and finally the date of the receipt of filled cylinder gets late and this happens regularly.

          we request you to kindly look into the matter and do the needful if possible.

          Best Regards

          Shiv Kumar Agrawal
          mob:[protected]
          check details
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            C
            chandramohanan.c
            from Ajmer, Rajasthan
            Dec 17, 2008
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            I am working in airforce and i have an LPG connection on my name in kerala.refilled cylinder distribution is not done by the agency for months, telling that its out of their distribution territory(15 km, as told by the distributor)and advised to transfer the connection to a nearbye agency.when contacted, the nearbye ageny denied such transfer, telling that transfer in same adress is not possible. i wnat to know how the transfer can be done and is there a need to deposit cylinder, for such transfer, as bothe are in different districts.i m loosing much time during my leave periods by running between the distributors.
            thanking u in advance for a kind cosideration of my problem.
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              C
              Complainant1039104
              from Patan, Gujarat
              Dec 17, 2008
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              Booking for provisioning of LPG duly filled cylinder has only been accepted after period of 21 days of last delivery of the same. This is not in order as per existing norms of the M/s Indian oil corpn. i.e. INDANE LPG. There is no time bar / limit has been imposed by the company. Please issue necessary instruction to the concerned dealer of INDANE i.e. MSFy. CO-OP Credit stores located at “Store bazaar” Ichapur – 743144 (WB) India.
              if cylinder is not filled propely then it will last witihin 15 days so how can i book before 21 day
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                S
                Subranil
                from Thiruvananthapuram, Kerala
                Dec 17, 2008
                Resolved
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                Dear Sir/madam
                It sounds unusal to know there is shortage of gas supply/cylinder in Chennai city and in India from our dealer Trilok gas agency, Adyar, Gandhinagar, Chennai. We have done booking for 3 times and every time it has been cancelled and fresh booking has been taken and when asked for the reason, the dealer refused and misbehaved with us.

                What should be the next step? How Indane Gas can help us resolve it permanently and are we encouraged to go consumer court and file a case against Indane gas.

                Please advise.

                Regards
                Subranil
                Aug 13, 2020
                Complaint marked as Resolved 
                Consumer No. 40021
                The refill booking over phone made on 6.10.2008.
                Consequent request it was replied that eligible date is only 10.10.2008 and the supply will be made after 15 days. The supply has not been made till today(28.10.2008) despite reminders/request.
                Consumer No. 15179
                The refill booking over phone made on 17.04.2011.refill booking no- 10283,
                But i received massage on 22/4/2011cylinder has been delivered against your refill booking no- 10283 and cash memo no- 10415.
                But till now not received cylinder,
                No supply of cylinder
                Dear Sir/madam
                It sounds unusal to know there is shortage of gas supply/cylinder in vellore city and in India from our dealer Kalai bharathi gas agency, sholinghur, Gandhinagar, Chennai. We have done booking for[protected] to yesterday it has been cancelled and fresh bill has been taken and when asked for the reason, the dealer refused and misbehaved with us.

                What should be the next step? How Indane Gas can help us resolve it permanently and are we encouraged to go consumer court and file a case against Indane gas.

                Please advise.

                Regards
                Subranil
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                  C
                  C S Sarma
                  from Hyderabad, Telangana
                  Dec 17, 2008
                  Resolved
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                  We are the users of LPG for more than 25 years. Per se no issues with the service except from the Distributor in Hyderabad who is Ennar Gas (Telephone numbers[protected]/[protected]), ECIL, Hyderabad.
                  Any time these two numbers are engaged. Not sure why distributor is not increasing his bandwidth to cope to the customer requirements. We have to take pain every time going personally to their office and beg for booking.
                  Every customer vists Ennar office complaining about the service. The very purpose of customer service is defeated.
                  Knowledge levels of staff is pathetic in the sense they are not even aware of SMS facility for gas booking but they keep distributing pamphlets.
                  Despite receiving message as refill booked from SMS facility, we hardly get cylinders.
                  Request management of Ennar Gas to understand customer issues and facilitate to take up calls or introduce VIF-Voice Interactive Facility.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Telephone booking for Gas refilling
                  We are the users of LPG for more than 25 years. Per se no issues with the service except from the Distributor in Hyderabad who is Ennar Gas (Telephone numbers[protected]/[protected]), ECIL, Hyderabad.
                  Any time these two numbers are engaged. Not sure why distributor is not increasing his bandwidth to cope to the customer requirements. We have to take pain every time going personally to their office and beg for booking.
                  Every customer vists Ennar office complaining about the service. The very purpose of customer service is defeated.
                  Knowledge levels of staff is pathetic in the sense they are not even aware of SMS facility for gas booking but they keep distributing pamphlets.
                  Despite receiving message as refill booked from SMS facility, we hardly get cylinders.
                  Request management of Ennar Gas to understand customer issues and facilitate to take up calls or introduce VIF-Voice Interactive Facility.

                  Srivyal Vuyyuri
                  http://www.sphoorti.org
                  please activate
                  we are facing problem with your sales officer mr pillai at surat office since long nomination affidevit given by us but still they are not proceeding to fulfill it and just now the service for fifilling gas cylinder stopped .its comes inthe essensial needs so stopping of essensinal needs is an offence as per indian law . so we are noticing you to start it immediately as possible fast. give the instruction to your area sales manager to start and your dealer for vadodara gujarat.yajuinden gas agent.give proper & regular service my cunsumer no for agency ;10543
                  soham gai
                  well.. its not engaged.. the phone receivers are kept aside so that they dont need to take calls.. Every time I have to go to the shop for booking my cylinder.. and I have never seen anyone talking on phones on their table.

                  Very Poor Service
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                    A
                    Anup Kumar
                    from Gurgaon, Haryana
                    Dec 16, 2008
                    Resolved
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                    Resolved

                    sir,
                    I mr Anup Kumar, resident of Adarsh nagar, New delhi. I am working as Ticketing officer in Omnia BPO services ltd, New delhi for last 4year.
                    I have applied for gas connection at Indane gas agency name (Angad Enterprises) in Adarsh Nagar, New delhi on 24-11-08. I have been given Registration no. [protected].

                    I already asked 2 times when i get my new connection, but they people reply i have no any information and they use
                    The language is not rough but also rude one. I donot understand what to do.
                    The important point is that the Agency administration does not care to talk politely when a customers calls up and shuts down the telephone receiver without properly uttering couple of specific information or the reason delay.

                    please give me a connection as early as possible because i am facing a lot of problems

                    thanking you
                    Anup Kumar
                    Ticketing officer
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    Indane Gas Service — long delay in getting gas connection

                    sir,
                    I Rahul Gupta, resident of Agra, Uttar Pradesh.I am private Service man as a Computer Operator in Agra for last 1 year.
                    I have applied for gas connection at Dubey Indane gas agency, Agra on 17-07-08. I have been given waiting list no 2160.
                    please give me a connection as early as possible because this being new place i am facing a lot of problems
                    agency asked me to get a written order from you.
                    thanking you
                    Rahul Gupta
                    Sir, my sonsumer number is 5105, at bhavani gas agency, kumbakonam, tanjore dt, tamilnadu. I booked refill bottling on 11th feb2012. still so far not yet issued refilling bottle to me. please take steps to get gas bottling. thanking you. with regards sahayaraj
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                      K.Ramasubramanian
                      from Bengaluru, Karnataka
                      Dec 16, 2008
                      Resolved
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                      Resolved

                      I would like to come to your attention that by last three months I have not received the printed Bill for supply of LPG Cylinder and I got supply after 30 days from the date of booking. My consumer No.30213. Last supply was received on 18th November, 2008 without any bill for the supply/delivery. As instructed by the supplier office executive that the next cylinder to be booked only after 3rd December, 2008. As per her instruction we have booked on 3rd December, 2008 after several attend of telephone dial but till date we have not received the supply. I have only single cylinder connection even though the delivery man collecting full payment without deducting sum of Rs.30/- as per the grant.

                      Kindly confirm that there is any standing instruction to the distributors that the cylinder to be booked for refill only after 21 days from the date of delivery for next supply.


                      The distributor details give below for your reference.
                      Name of Distributorship Name of Distributor Address Pin Code STD Code Contact No. E-mail Name of Sales Officer E-mail of Sales Officer
                      Prathana Gas Agency A.Ashokan, A. Hemalatha No.37, Rajiv Gandhi Street Moovarasampet, Madipakkam, Chennai 600 091 044 [protected] 22241711 -- Geetha .N [protected]@hotmail.com

                      From yesterday (11.12.08) onward I am trying to reach the supplier to know the status when they can able to supply the LPG but still I am not able to reach them. Due to this I would like to raise the complaint on this.

                      Kindly take necessary action in this regard, your earlier action in this regard is highly help to us.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        M
                        Manish Hooda
                        from New Delhi, Delhi
                        Dec 16, 2008
                        Resolved
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                        Resolved

                        Dear sir,

                        My Mama Ji has given two gas cylenders from the Indane to my mother 15 years back. we are using those cylinder to get refilled from RP gas agency panipat since than on the connection provided by my mama ji. We even do not have any other gas connection and used the same for our domestic use. we also got the puching of the connection in our Rasan Card also. Now the agency deler is saying that he is not going to supply the cylinders as we have to show the rasan card of the person on whose name the connection is supplied.

                        Then i explained the things to him and asked him to tell me the procedure if i can trasfer the connection on my mother's name, since we had no other gas connection in our family. he told me it is not possible and we have surrender the connection and need to apply for a new connection.

                        But Sir, i am Intrested to use the same connection for me. please tell me if there is any procedure to change the name of the connection. i am in a great delema what to do. please advice me the needful and easiest solution for this.

                        Regards,
                        Dr. Manish Hooda,
                        Panipat
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        Indane Gas Services — Indane Gas Connection

                        Sir,
                        I have applied for Indane gas connection through Coastal Gas Services, 61226 P & Q, God's Own Building, Malipuram.P.O., Vypin, Ernakulam District. I have received an intimatio letter refering booking No.101674 Dated 26.10.07 in the month of January, 2008 stating that gas connection will provided within 60 days. But when I approached the agency for gas connection they demanded Rs.3, 600/-for getting connection which is contary to the intimation letter. I approached consumer service cell several times but no response. Hence I humbly request you to take necessary steps to avail gas connection to me at the earliest.

                        Tahnking you,
                        Yours faithfully,

                        B.K.Padmasanan
                        Dear Sir,

                        Your distributor of nangla, Faridabad like M/s. Prathna Enterprises & Bindoo Gas Service say us new connection is on hold, pl. try after onr week, after one week say that next month, next month says that on specify date.

                        Pl. sir send me the reply in 30 minutes that your new is opened.

                        Regards

                        Rajkumar ([protected])
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                          C
                          Complainant4447323
                          from New Delhi, Delhi
                          Dec 15, 2008
                          Resolved
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                          Resolved

                          Dear sir,
                          I have applied for a new gas connection befor 7 months but they have aloted me a connection. Every time visit there they are they are simply denying and this time they are saying that they will alott gas cylinder in Feb.
                          now i have decided to take legal action against them.
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          Kehar Gas Agency — Not issuing the new gas connection

                          Dear Sir/Madam,

                          Its about the delay in issuing a new gas connection by Kehar Gas Agency, Ludhaina, Punjab. I have shifted from Delhi to Ludhiana in March 2011 and registered with the said company on 23rd March 2011 and recieved the letter of issue in April 2011. When I visited the agency for the releasing my connection with all the documents required and cash, agency insisted me to take the gas stove as well as a stand for the cylinder which I refused to take as its not mandatory to get it form them. I already had all the necessary items except the cylinder with the regulator. the sales people and the owner of the agency then misbehaved and didn't attend me for long and asked me to depist Rs.250/-, so that they can come and check the conditin of my gas stove and then they will give me the connection. They took almost 3 weeks to get that done. Once this formality was done I turned up there to get my connection, and then came the worst part which was about the stationary items of the agency. Agency tols me that they dont have the stationary which is provided by the head office on which they have to print the vouchers for the new connection. Now its been almost 3 months and I am surviving on the cylinder which was offered by agency only on very high rate of Rs.650/- in black.

                          I request the concern person to look into the matter and send us some solution for this situation.

                          Regards,

                          Vishal Sood,
                          2516, Dugri, Phase I,
                          Urban Estate, Ludhaina, Punjab
                          # 91-[protected]
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                            Complainant5234718
                            from Pune, Maharashtra
                            Dec 15, 2008
                            Resolved
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                            Resolved

                            My self Nitin Chauhan lodge a complaint of Bad Smell came from LPG Cylinder Delivered By Gas Agency named Dhrumin Gas Service, Sanand, Disct. Ahmedabad, Gujarat on date 08/12/2008 but nobody come to my house till today so pls do needfull in the matter.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            under weight and leak cylinders are being supplied by the Nilokheri Gas Agency in Distt Karnal Haryana almost every month cylinder is replaced due to serious leakage this may cause serious mishap direct the agency to make arrangement to check weight and leakage at store because they don, t supply us at our home which is just 1 KM away from the agency store
                            Respected Sir,

                            I m a customer of nilokheri gas service (Indane) from many years.Now from 2 years here is a problem all cyclender seals are open.and a lot of smell comes from them.I know they are not givig us full gas in cyclender 14 kg.but in their machines it shows full.their machine is not show right result.I ask them for sealed cyclender then they ask here is only unsealed cyclender.and said we checked the cyclender smell and leakage.cyclender runs many short time now.

                            all the employee of indane gas nilokheri are include in this profession.I complaint many times to officer of gas agency but they give me no response and said in future this will be not happened again.but again and again they give us low gas cyclender.even you can check in nilokheri gas agency also.

                            I requested you pleaze take any quick action.Pleaze check all cyclender seal and leakagge problem.They give us short ga cyclender.

                            Thanks...
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                              P
                              P.K.Mohanan
                              from Thiruvananthapuram, Kerala
                              Dec 15, 2008
                              Resolved
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                              Sir,

                              Sub: Habitual delay in cylinder supply.

                              Ref: Consumer No. 7788, Aravindan. Pk. Maninivas, Chemancheri, Po, Kozhikode. Kerala.

                              I booked for my gas cylinder at Kripa Gas Agencies, (Indane), Pookkad, chemancheri, Kozhikode, Kerala. on[protected], Even after many queries the agency is not ready to suuply gas cylinder till now. Many times in the past I was compelled to complaint against this gas agency. I complainted many times in the past to your sales manager in Kozhikode district Kerala via phone. Last two times I had to complaint cosumer protection for getting my supply. Today I called your sales manager many times to report my complaint. But he did not accept calls. Hence I request you to look in to the matter.

                              Thanking you,

                              Yours faithfully,

                              Sd/-
                              Aravindan. P.K
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                M
                                Murugesan Ponnu
                                from Chennai, Tamil Nadu
                                Dec 15, 2008
                                Resolved
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                                I own a house in Iyappa Nagar, Kamarajapuram/Sembakkam, East Tambaram by 2008 Jan. Our nearer Indane Agency is Sri Chella Agency, Shelaiyor.

                                When we tried to get a new connection first time there were a law of submitting the Ration card to get a new connection . So I could not apply for a new connection at that time. Now in illegal market Gas cylinder sold for about 1000Rs. So I thought of again try for a new connection. And went to Indane Gas Agency with my "home sale documents". (Here I must say one thing, there is a long queue always. Even Gas booking people have to come and directly report to them as they dont pick up the phone.). My sale Documet has slight different address, as I said "Iyappa nagar, Kamarajapuram/Sembakkam" . But the post will reach me in both the case with proper Pin code details. That Lady told me She can't take this address since it's not the correct address. I went to home immediately (Only 11 AM to 12 AM working for new booking), And took my employers HR letter for address proof. She Said I can't take it as its not Original and It doesn't have Company Seal on it. I was upset and I told understand that we pay 1000 Rs to get a Gas Cylynder its a mandatory one for me and all. No use at all... Last Tuesday my wife gone with my authorization letter, they said customer has to come and sign. Ok.

                                Finally I went there last saturday with all proof, Employee Original Certificate with Seal and all, they are saying as you speak rules we can't provide you the Gas. What is this ????? Are they rulling Part and I'm begging them for something????

                                Everyone coming to that office is not happy about their service. All are saying please keep quite and do your work. Otherwise it would be difficult for public only.

                                Please Please Please Ask them to remove the " Customer Service " Big board said by GANDIJI they hanged infront of their Office.

                                Please do something to public get respected there.

                                I'm afraid to get a new connection there as they take revench. They don't want public to speak. There is no politeness.. What they think I'm not able to understand. I could not sleep the whole saturday...

                                I'm in a very good possition. Why we need to get insulted by them !!!
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                lindane — pathetic service

                                hi
                                iam one of customers of indane from last 5yrs, before coming to dehradun i never faced any problem, but in dehradun iam facing pathetic service of your gas agency EREKA GAS AGE. pandit wadi, people hired their are not professional at all and they even bother to reply on customer concerns.
                                i booked my gas a month back-on 16th Nov , connnection number-1631, i was forced to purchase cylender from black market due to delay in gas delievery and till date iam waiting for my gas cylender.iam getting torcher badly due to same, i visited several times at agency but resukt is nothing.
                                just because of this iam facing problem in my professional life as well as these people never picked their phones and we have to visit ageny every time.
                                i will wailt for next 48 hrs only in case of non-fullfilment i will force to launch complaint in consumer court agains agency and company as well.

                                thanks
                                arvinder singh
                                arvinder.[protected]@vodafone.com
                                [protected]
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                                  A
                                  Akshi Jain
                                  from Pune, Maharashtra
                                  Dec 14, 2008
                                  Resolved
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                                  Resolved

                                  Poor response from Yadu Gas agency, D-33, Site-4, Sahibabad Industrial Area, Sahibabad, Ghaziabad(U.P)

                                  Dear Sir

                                  I am trying to make a booking for refilling my cylinder on the following no.s[protected]. 2896032, 2896034, 2896035, 2896036

                                  No body is picking up the call at any of these numbers.

                                  Please look into the issue and resolve the same as I am not able to make a booking.

                                  This is a serious matter.

                                  Regards
                                  Akshi
                                  Vaishali Ghaziabad
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  Indane Gas — No response for booking gas

                                  The Indane distributor at Sarraki Bangalore by name Sri Gurukrupa Distributors is catering to a very wide area in SOuth of Bangalore. The telephone nos are always busy or never attended too. Inspite of repeated complaints, there is no response / improvement. Three nos are provided but every time we need to struggle for more than an hour. This problem is common to every one in our locality with Indane.

                                  Indane Gas — no response

                                  I am very sory to say that Indian gas is having vey Poor services in delhi.
                                  I m consumer of the my dealer is Ashu gas, rajouri garden. my sub no is AG612. every time i am facing same prblem after booking so many time, m not geting the gas delivered.
                                  Even I ad booked the gas through their IVR services.
                                  No body is picking the land line number which made for booking.

                                  I belive Indian Gas operation team is not having propr tracking on booking vs delivery data .
                                  please do somthing because this kind of poor service can not accpet for the rupted organisation.
                                  Again I had booked through IVR(1260) on 26th nov and booking no is 18, but yet not received

                                  Prashant
                                  [protected]
                                  sir I am booking my gas lot of time but booking centre man do not pick phone so please book my gas
                                  indian gas, No is 03727, distributor Dagar gas Agency Rohini Delhi-110085
                                  To,
                                  Complaints Board Director

                                  Subject: Against Gas Agency, Misbehavior And Worst Service no response "shock"
                                  M/s. Paradise Enterprises
                                  2727, Sher Afgan, Baradari, Ballimaran,
                                  Chandni Chowk, Delhi - 110006

                                  Sir,
                                  Anybody hear me? I am shock on no gas supply at home. At first no response no pickup phone at the booking time. I ask that the anybody to hear and watch the activity of agency 2727, Sher Afgan, Baradari, Ballimaran, Chandni Chowk, Delhi – 110006 at that the lady present there said that the cylinder will be delivered within 8 or 10 days but no response till 10-12 days, this procedure continued every month. I am not only there are many customers to face this problem.
                                  I request you that please solve our problem.
                                  Thank and regards

                                  Indane Gas — no response of phone

                                  This is regarding the new connection provided to me, i am trying Sukhdev Vihar agency 18-masih garh, ph.no.26310291, 26936694. Since morning i am trying these no. but no one is picking the ph. kindly look into the matter ASAP.

                                  Indane Gas — no response

                                  i have gas conection but agency are not delivery timely time two to three months
                                  RUCHITA GAS AGENCY
                                  PALI-MARWAR (RAJSHTHAN)

                                  Yadu Gas/Indane — No Response

                                  Dear Sir,
                                  Indane agent for gas supply M/S Yadu Gas Services, D-33, Site-4, Sahibabad, Ghaziabad has given the following nos. 2895768, 2896034, 2896035, 2896036 for booking gas refill. For booking a refill you have to try continuously for 15-20 days, you will feel lucky if agency people pick up your call. So many people have the same complaint. Kindly do something about them at the earliest. Many o[censored]s are facing undue harassment because of this.

                                  Indane Gas — No Respone

                                  There is no response by Agency of Indane Gas Service. I try to book my refill bottle on phone but phone is engaged all the times. I definately said there are remove telephone handset on side.

                                  Indane Gas — No Response

                                  Our Indane Gas connection Number is 12176 . The name of the Gas distributor is M/s. Ambal Gas Agencies, Coimbatore - 641035. (Ph:[protected], 2667594, [protected]).We have been trying to book a cylinder over phone throught the day on 11.11.2009. There was no response for all the three phones through out the day. Please take this as a complaint and ensure good service to your consumers.

                                  Thanks & Regards
                                  Ramanandam D
                                  S/o.V.Dakshinamurthy - (Consumer)
                                  How long Indians will tolerate indiscipline of institutions. Gas is essential commodity. After efforts when telephone gets ringing but is not picked up, think what is felt by anyone.Gas Booked through tel. no. 1260, when gas will come is not know. consumer no. 21028. Let us hope gas agencies will awake and may discipline the system. Khan

                                  Indane Gas — No response from Indane Gas Agent

                                  I've been trying to call up the agent to whom my connection is appended -- S & P Enterprises in Alaknanda. I've trying to call the agency for booking a refill simply because I've already booked with the toll free hotline and except for an sms confirming that, there is no movement on that front. I got an sms saying that my booking has been confirmed but no refill yet, it's been about a week now. And I need to tell the agency to deliver the refill before 11 a.m. as I'm a journalist (Senior Assistant Editor, Mail Today, India Today Group) and leave home around 11 a.m. and am not back till late in the night. That's my daily routine and it's a rare Sunday that I'm home. I need to inform the agency that as both my husband and I are journalists, there is nobody at home to receive the refill if it were not to be delivered before 11.

                                  But the only number of S & P enterprises that works is the most curious number -- either it is perpetually engaged or if it is free - a rare occasion - then nobody answers the call. I have been doing this routine for more than a week now but have been left absolutely frustrated. Would somebody explain me what's going on ? If S & P enterprises uses the phone only to make calls and not receive any? If the toll free line will get an operator for a change in case we need to get the specifics like the time of delivery registered? I'm absolutely disgusted and frustrated and have begun eating out of fear that the running cylinder will run out of gas anytime soon and I may not have fuel to even prepare a cup of tea for my husband and myself.

                                  Help!

                                  Indane Gas — No gas service

                                  Dear Sir/Madam

                                  My consumer number for Indane Gas is 720. I have taken the connection more than 20 years earlier and use to take gas cylinder on a regular basis. Last cylinder I have taken in the month of July. After that I have been informed that my consumer number got locked and I need to apply with my original voucher. As the connection is older than 20 yrs. I have lost the original voucher. I have provided all other documents, but they (Uttarayan Gas Agency) are not ready to accept it. Under such situation I am under real trouble and as I am 78 yrs old, can't roam here and there to get it sorted. Please let me know what to do.

                                  Regards
                                  Sib Kumar Mukherjee

                                  Indane Gas — no response

                                  dear sir,

                                  I want register one complaint against pattammal gas agencies mudichur road tambaram.

                                  If i booked for refill cylinder they are give the cylinder after 22 days. I called up the agency, they told no refill load at any time. and the cylinder cost is Rs- 353 but they are charged 380 for each.

                                  please take the action.

                                  Indane Gas — no response to customer

                                  sir,
                                  I'm k.selva kumar,i am a customer of Indane gas of GANESH AGENCY my customer no:41586. I have an only one cylinder,last month i booking for gas,they told to bring within 10 days but they didn't response my phone and interactions, they told so many reason for not providing gas.please take action for above request and supply the gas as soon as possible.....
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                                    R
                                    Rajaraja
                                    Dec 14, 2008
                                    Resolved
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                                    Resolved

                                    Dear Sir,
                                    I wish to inform you that I am resident in Kilakarai, Ramnad Dist, Tamil Nadu and Our LPG Gas agent is SETHU GAS AGENCY. In our place most of our delivery boys especially Muthu, Ganesh, Vera and some other boys are selling of gas cylinder in black market and not delivering to the real consumers on time.

                                    SINCE 1 YEARS THERE IS A MASSIVE SELLING OF THE GAS CYLINDERS IN BLACK [mostly selling to Maruti Omni van and they are charging 650 to 700) THEY TELL US TO WAIT FOR 21DAYS TO BOOK A CYLINDER AND AFTER BOOKING THEY GIVE US A TIME OF 10DAY MORE TO SEND THE CYLINDER, BUT THEY TAKE AT LEAST 15DAYS TO SEND THE CYLINDER (they try telling that the load has not come) BUT WHEN THE DELIVERY BOYS COME TO OUR PLACE - WHEN WE ASK FOR A CYLINDER IN BLACK (offering extra money - 600) THEY GIVE USE THE CYLINDER ON THE SAME DAY. WHEN THIS ISSUE WAS TAKEN TO THE SETHU GAS AGENCY-KILAKARAI, MANAGMENT THEY SAY USE TO CATCH THE BOYS SELLING THE CYLINDERS IN BLACK IF WE CAN(with out the notice of the managment how will the gas delivery boys sell the cylinders in black). PLEASE DO TAKE NECESSARY ACTION REGARDING THIS AS IT IS BEING REPEATED EVERY MONTH.

                                    Kindly take necessary action against delivery boys. Delivery boys only creating artificial demand and also instruct RDO to take necessary action against those using illegal LPG domestic gas cylinders in Omni Van

                                    Yours
                                    RajaRaja
                                    Kilakarai-623517
                                    Ramnad-Dist
                                    Tamil Nadu
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    my name mohd ismail passbook no 784172 given after 3 month
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                                      L
                                      LAXMAN PRASAD
                                      from Jaipur, Rajasthan
                                      Dec 14, 2008
                                      Resolved
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                                      Resolved

                                      MY COOKING GAS CONNECTION NUMBER IS 8832 (BAJRANGI INDANE GAS AGENCY, KANPUR, U.P). I ALWAYS BOOK GAS IN TIME BUT ITS A REGULAR PRACTICE OF AGENCY THAT THEY NEVER DELIEVER GAS IN TIME, EVEN AFTER CALLING THEM SEVERAL TIMES. I THINK THEY MUST BE DELIVERING IT TO SOME OTHER PEOPLE IN BLACK. THIS TIME WE BOOKED THE GAS ON 1ST OF DECEMBER BUT TILL TODAY I DIDNT GOT ANY DELIVERY...SOME BODY TOLD ME ABOUT THIS COMPLAINT SITE SO I AM WRITING TO YOU...THANKS
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      My cooking gas connection number is 623 ref no-466649 cash memo [protected](bajrangi indane gas agency, kanpur, u.P). I always book gas in time but its a regular practice of agency that they say door closed delivery may be reattempted shortly never deliever gas in time, even after calling them several times. I think they must be delivering it to some other people in black. This time we booked the gas on 24st of octouber but till today i didnt got any delivery...Some body told me about this complaint site so i am writing to you...Thanks
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                                        R
                                        Rathinakannan
                                        from Gurgaon, Haryana
                                        Dec 14, 2008
                                        Resolved
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                                        Resolved

                                        Dear Sir,

                                        Iam a indane consumer with Arjun enterprises (Distributors for Indane) located at no.17, DDA Shopping Complex, Munirka, N.Delhi 110067. My consumer number is 14853 . for quiet some time the supply given by the delivery boy do not have proper seal and also the period of gas use has considerably reduced. on 6th Dec.2008 I personally visited their office made a complaint registered and requested to send the cylinder with weighing scale. Despite this the boy delivered the cylinder in my absence without weighment on 9th Dec.2008. the receipt portion was not signed by my wife. I found the seal tampered and the weight was apparently less. I wish the vigilance department to look in to the matter urgently and deliver justice.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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