Dear Sir,
Myself Arun Kumar B C is a resident of Gate no 3, Sree Nagar, East Udaya Rajpur, Madhyamgram, Kolkata - 700 129, W.B.(My Consumer no : 09662) On dt.16.02.09, I visited to our local (Shankar Gas Service, 2no. Sree Nagar Gate, Madhyamgram, office )Indane gas distributor for booking of Gas Cylinder but they told me to book cylinder over phone.i called them (ph nbr :[protected]but nobody is responding for last 3 days. it is not possible for me to visit everyday to their office.Please take an action or advice me what should I do?
Thanking You,
Arun Kumar B C
[protected]
Gas agency we are contacting is Banjara Gas Service and has the worst service even for anything, it can be a emergency or a booking for a gas they never respond the call.
What is the use of having distributors and office where they can never feel a responcibility towards service and least bothered about anyone's lives..?? Feeling like suing all the distributors n agencies
Finally using justdial services we got through to a Indane person and his response was a question to us "what should be done since all in your gas agency would have gone home by now ?"
We always insist our delivery guy to check (mostly, gasket leak) for any leak at the time of delivery, Usually, he is busy and says everything is perfect,
Today (23.11.11) during a refill change, we noticed a heavy leak and called all the listed emergency nos. in Chennai, by the Indane site (M/s Pattammal Gas Agency & M/s Prassanna Gas agency) and our dealer's emergency contact no. (Ganesha gas agency, chennai).
As expected, the nos. were either switched off, no response or not reachable.
Thanks to Indane, we had no breakfast and packed our children to school with bread, butter and jam.