Indian Oil Corporation [IOC] Complaints & Reviews

This is for your kind notice that the delivery-men of NEELKANTH GAS SERVICE, C-1/12, VASHIST PARK, PANKHA ROAD, NEW DELHI-46 never carry the weighin g machine with them.When we ask them to weigh the cylinder they always say that" we don't have the weighing machine." when contacted the proprieter of the agency, he said that INDIAN OIL CORPORATION does not supply any weighing machine for the same, and the proprieter as well as...

Dear sir,
I transferred my LPG connection from Ambika gas Agency Ramgarh sekhawati dist. Sikar Rajasthan to M/s Bissau Indane gas Bissau Dist jhunjhunu Rajasthan on 30/4/2009. The Ambika gas agency is given to us transfer of gas conformation letter by hand to onward submission to M/s Bissau indane gas distributor & we have submitted the same to them alongwith my gas transfer vaucher but the employee to M/s bissau indane gas is not accepted the letter and told us that conformation of gas is to be done by us only through post & you have to wait for 15 days. We will get the connection of LPG only after receipt of conformation through post only from ambika agency.
I talked with the owner of the agency but no positive reply came
Sir, i Request you to register my complaint and take necessary action against the agency at the earliest.
your action in this regard will be highly appreciated.

thanking You
yours faithfully
Shiv Kumar Joshi

From
Cust no: 26993
Nagarajan,
No. 31, Block-II, Govt quarters,
Lawspet, Ashok nagar,
Puducherry-8.
To
The Manager
Indane Oil (Indane)
Chennai.

Sub: Regarding the Gas Leakage Complaint.
Respected Sir/Madam
We are the customer of (Indane)TILLAI agency, Puducherry. A Gas has been delivered for us on 16/4/09 from that agency. On that date we got a leakage problem so we have complained on tat date by telephone. But they have respond after 2 days. But they came and changed the rubber washer but still we are having the same problem with the same cylinder. We have trying the phone line for nearly 2 days but no response. It’s an emergency issue. They are not providing good customer service. So Kindly I request u to take necessary action and do the favor for us.
Thanking you
Yours
R.Nagarajan

Sir,
my cust no. 10053. Gas is leaking from the cylinder supplied to us once we put in the regulator for consumption. we have been trying to reach the supplier (ren agency, Mysore) but no one would pick up the phone on the 30th April and the 1st May 2009. This morning (2nd May) some one did respond on the telephone and a complaint was given at 10am. Inspite of repeated request for a complaint number none was given. We waited till...

Sir,

We are a customer of Indane gas agencies pattammal since[protected], for the recent past we are in the situation of facing the booking of cylinders and delivery very difficult. We are double cylinder holder but the we were provided one cylinder for a month the distributor used to say that the booking interval between one cylinder and the other is 20 days from the delivery of the last cylinder and the billing date will be 10 days from booking date and the delivery will be within 7 days from the date of billing. Though we are a joint family of 8 members we are facing a difficult in getting restored by the agencies.

I have already made a complaint with the distributor but they never rectified our queries. Instead of that we are illtreated by the delivery man and the booking agents.

So please kindly consider our complaint and make our member count in the family and provide at least a cylinder in 20 days interval and I also request that we made the complaint upon our inconvenient only and not to force you to take action against any of the said person. So please rectify of queries as early as possible


our Consumer no:34177
Agencies name : Pattammal Gas Agencies
Address :490, Mudichur road,
West Tambaram,
Chennai - 600 045.
Cylinder last delivered : last delivery date[protected] before that[protected]
Thanking you,

Yours true,

consumer

34177

The Indane Gas agency Nabarun Gas Agency, Burnpur Road, Asansol Code No. 39140399 is harassing my mother who is staying alone in Asansol. They have kept the revival application for one month and after getting a approved one from Durgapur Zonal Office still they are not confirming to supply the gas stating unwarranted reasons. The rules shall be strictly adopted to this agency who are mis using the authority by harassing common people.

i had asked local petrol pump about decleration of winner announcement of car in a tank offer ended on 30 april 2009.I recd answer that no body/consumer ever recieved any prizes all this prizes are already fixed by top auothority & for their family member. Is it true ? please ask indian oil company about the preocess of selection winner & how it will be announced.
thanks
ashish jain
raipur(cg)...

Dear Sir,

I am customer of Indane LPG from 2004. I took the first connection at Cuddalore, Tamil nadu. Then as i was been transfered to Raipur, CG, I applied and the connection was been transferred to Raipur. Without any difficulty i got the connection. After six months i converted it into double cylinder connection. My Consumer no is NO4350. From 8/8/2006 till 17/12/2008 i was in Raipur. My job is tranferrable. And again i am been transfeerred to Patna. I surrenderd the regulator in the agency( Nikta Agency, Near water tank, sector I, Shankar nagar, Raipur - 7) and did all the formalitites at raipur and got the security deposit. While preparing the TV, the concerned person typed my name wrong. I asked them to change it. but they informed me it is only the consumer no. matters.
I came to Patna on the 3 of january 2009 and went to the near by Indane gas agency(Ankhand Jyoti, alpana Market). At that time idon't have address proof so they send me back. After getting my accomadation and the lease document I went to the Agency. He said My name is mentioned wrong and rejected to give the connection.Eventhough I was ready to produce Affidavit for the same. all the documents are correct except my name is spelled wrong. Moreover he is advicing me to go for a new connection(single) along with Gas stove etc. whcih will costs me around Rs 3500. Why i will go for it, since i am having a double cylinder connection in hand? If anybody help me to solve this problem. I am been harresed for four months.
Thanks /Regards

Bhubaneswar
Dt. 30th April 2009

To,
The Manager,
Customer Care Division
Indian Oil Corporation Ltd.

Sub: Complain against delaying in getting the second cylinder.

Sir,
It is unfortunate that I am not able to get a second cylinder after 6 months of my application deposited at Kleen Gas, Kharvel Nagar, Bhubaneswar. Your agency is saying that cylinder is not available with them always. I met them several times (around 10 times) at their office. Also they are not giving any tentative date of availability of cylinder. It is very difficult to manage with a single cylinder as a minimum of 10 days is required to get a refilled cylinder from the date of booking.

I have applied for a second cylinder at Kleen Gas, Bhubaneswar (Booking No. 240, Date of booking – 1/11/2008).My Consumer No. is KLG 15704 at Kleen Gas. I purchased the first cylinder from Noble Indane, Sahid Nagar, Bhubaneswar on 01/12/2005, T.T.V No.- 87213

So be kind to facilitate in getting the single cylinder as soon as possible.

Thanking You

Yours faithfully



Braja Mohan Debata

L.B – 182, Stage – 2
Laxmisagar Brit Colony
Bhubaneswar.

e-mail: [protected]@yahoo.co.in

Our LPG Gas cylndr connection no. is 2785 and the name of the Distributor is M/S. Saieesh Enterprises situated at Anandbhag Safilguda; Secunderabad 500047
When I approached him to book the cylinder he says it is in the dead list The connection is in the name of my Mother who recently died in jan 2008 He asked me why we did not book the cylinder for the last one year. Then I told him that we had to lock the house for an year because of the demise of my mother.

Then he is asking for the death certificate of my father also. my father died in 1965 and his death certificate is not at all available now.

He is not suppling the cylinder. So we are unable to ocupy the house without cooking gas connection.

Please advise me what to do

Dear sir,
This has refernce to indane gas agency in Dehradun (clement town area- LISHEN GAS AGENCY).
Respite repeated reminders for the last 7 days for delivery of gas cylinders to our home, the official at the gas agency(the booking person) behaved very rudely to us on the phone when we called her today.

Our indane gas no. is KG19711 and the gas was booked on 10.04.09 and the delivery time was assured to be within 15 days. The official has been promising us that the gas will be delivered on the same day when we call them for reminders.

It's been a week.

I'm 61 years old and for a woman half of my age to show rudeness to me on my rights is not justified.

You are requested to take immediate action against such behaviour on the part of the official at the gas agency. It is acceptable to us that the official concerned say that we will get our gas supply in one month but it is not acceptable to us that the official show rudeness to a consumer and to say that they will not supply gas to us.

The tel no. of the gas agency is[protected]. Their address is mentioned below:-
KISHEN GAS AGENCY
SIMLA BY PASS ROAD, DEHRADUN

Awaiting immediate action.

Subhash
+[protected]

MYSELF DOCTOR AT BATHINDA. I APPLIED FOR CHANGE OF ADRESS FOR INDANE GAS AGENCY FROM CHANDIGARH TO BATHINDA. PARAMVEER GAS AGENCY DEALED US IN STUBBORN AND INSULTING MANNER AND MOREOVER HE DEMANDED FOR UNDUE FORMALITIES. DEALER SAID ABOUT NONAVAILABILITY OF GAS AND SAID US TO TALK AFTER 7 DAYS. I WANT STRICT ACTION AGAINST HIM AS ANOTHER DEALER DID OUR WORK THE SAME DAY WITH SAME DOCUMENTS ON HICH PARAMVEER GAS AGENCY DEALER REFUSED TO DO

Dr.NITIN BANSAL
91-[protected]

Dear Sir,
My consumer ID is RT 221 which is registered by the name of my father Lt. Kalyan Pd. Jalan. My Indane LPG supplier is M/s RNB Udyog. I have applied for a refilled cylinder in the first week of March'09 but I am still waiting for the same to be fulfilled. The supplier when called upon for this always assures for delivery on the same day. This problem is has been persisting since a long time. After each application we have to wait for at least a week, for the delivery of the LPG cylinders.
Please see to it that my curent problem is solved and that the process of delayed delivery is discontinued.

Yours faithfully,
Mahesh Jalan
Add.-B-402, Nandan Tower,
Colony More,
Kankar Bagh,
Patna-800020 (Bihar)

Hi,

I applied for new gas connection on 22.11.2008 ( File no: 576 ) with all necessary documents.
But till now no communication i received from the Agency.
When I approached them for status their attitude towards customer(me) was very rude.
They replied to that there is no definite time to give a new connection, they may take their own time.
Agency is very irresponsible.
Agency Details:
Kalpana Gas Agency (Indane Gas)
Kukatpally,
Hyderabad-72

Regards,
Madhukar
[protected]

My consumer No. is 318745
Indane Gas Agency Name is: HANISH GAS AGENCY, Near Borsad Cross Roads, Anand-388001(Gujarat)
The refill is booked after 21 days of the last delivery.
Booking is allowed only on telephone.
Getting the only one telephone connection there ( Ph.No.[protected] is very very difficult.
Even after booking the gas refill they takes more than 10 to 15 days to effect the delivery.
The delivery of refill is done after 2-3 reminders to them.
Sometimes they changes the booking dates also.
The consumers are not getting atleast one refill in a month.
When asked they says that they are supplying according to the instructions of 'Mamlatdar-Anand'.

Gas leakage from sylinder
Sir, I got a refil sylinder from Yadu Gas Agency, Sahibabad, Ghaziabad, Uttar Pradesh behalf of Customer No. 26815. Name of Neelam Singh F-2, 4/ 310, Vaisahli, Ghaziabad, Uttar Pradesh. But there is gas leakage from the sylinder. Please kindly replace my gas sylinder as soon as possible before happening any hazard. Also provide me emergency phone nos. or cell nos.

Thanking You
NEELAM SINGH
Customer No. 26815
F-2, 4/ 310, Vaisahli, Ghaziabad, Uttar Pradesh.
Phone: [protected]

inden gas agency destributer in kunda ( ma Astbhuji inden gas service. my compalient - inreguler gas suply and not home delevari. and extra charg 10 Rs. of home delevri.
My card no. ma3163

consumer no. 16149 pawan gas service, jodhpur se DBC connection naheen mil raha hai jab bhi jate hain to bolte hain abhee naheen de rahe hain DBC kab Denge?
My contact No. [protected]

I am a customer of Indane LPG since 30/04/03, my Consumer no in -17057, SV no- 321276 under distributer code[protected]. I have one sylinder now, but I had requested and submited application several time since 2003 for double cylinder, but till I am not getting 2nd cylinder, every time dealer said that IOCL company not supply the gas cylinder. I am waiting near about 5 years for double gas cylinder.

I am requesting you to do the needful.

Thanking You,

Amalesh Chakravarty

Dear Sir

I am one of the cutomer using Indane Gas from last 3 Years and has only one Cylinder.When I tyr to call Distribuor (Samppelly Gas Service, Distributor Code:7518533, Erragada, HYDERABAD-Andhra Pradesh)for booking a cylinder these people never pick up the phone at any time of the day.

I have to take off for couple of Hrs from my office to goto their office to book the cylinder.

When I requet them to send the cyliner in a day or Two as I have only one cylinder, they say that it will be sent in 5 days.

I request you to seriously look into this matter and take some action against them.


Regards,
Prashant