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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 571

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M
Mr. Ajit Lawania
from Agra, Uttar Pradesh
Dec 20, 2009
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This is a complaint against Capt. Rakesh Sharama Gas Service Indane Maholi Road Mathura. On the receipt slip there is emergency numbers and customer helpline contacts are privided but none of the number is working i.e.(2363705 emergency no. & 2854749 IOC customer service cell). So not only me there are thousands of people who are suffering from the same problems and when i asked the complaint number from the agency he refused and then gave a number for compliant of agra and when i called that number i.e Dupty Manager IOCL SANJAY PALACE AGRA at [protected] he does not responded at all and i searched on net for contact details for complaint then i found customer helpline nos.[protected] on www.iocl.com but this no. is not in working. I personally visited the agency and booked a cylinder on 5/12/2009 he said that the cylinder will be delivered within 8 days but till today the cylinder is not delivered i am fully mentally harassed and need to know the rules and regulation regarding delivery of LPG cylinder Indane and want serious steps should be taken against this agency so that the people may stop suffering from these malpractices of LPG Gas Agencies and hope you will surely take some steps to solve out the problem.With great hopes i wrote this complaint to you and have full faiths that you will do something or other to solve out the problem.

Indane LPG — Regarding delivery

Dear sir

i am the customer of indane gas with ur distributor Aman Gas agency Basti jodhewal ludhiana in the name of neeraj jain and card no 6206.i have booked the gas delivery on[protected] on telephone with the agency as a home delivery but till today ie[protected] the delivery has not been done by the company and from[protected] daily we call them for delivery but there is no proper response for the same and every time response is the same as the delivery has gone from here to deliver but when i personally went the office on[protected] they treat me as i have done any illegal and the words they use i can define them ad all the female staff there as busy on moblies and the base phone no[protected] and they even properly dont hear me and when i demand the cell no of the senior they rudely replied and dont give me the same but as how i traced no of Mr Arun as the prop of the firm but tht was also switched off and the no is [protected] and after that i traced the no of the Executive of the company of Mr Munish and the no of the same is [protected] and he reply to sort out the case but the staff of the Aman gas is harrasing so pls tell me fruther wht to do for the same.

Waiting for proper and eagirly reply

Thanking you
Neeraj jain
[protected]
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    M
    Maya
    from Ahmedabad, Gujarat
    Dec 20, 2009
    Resolved
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    Resolved

    I have a gas connection at RADHAKRISHNA INDANE agency ,Shop No 1, Sneha Kunj, Near Jambulkar Chowk, PUNE-411040.Customer no-2341.Normally we always find the phone busy when we try to call them to book the cylinder.On booking normally the agency people say is it will take atleast 8 days...but it further gets delayed by 3-5 days.Being working couples I always tell them to deliver the cylinder either on Sat/Sun.This time I had booked my cylinder on 2nd last week of Nov.My booking nuber was 3322.It has been 4 weeks I have not yet recieved my cylinder..I had called them four times during this period to remind them.First they said they had cancelled my booking as they found my house locked when they came to deliver.I told them that I had requested them to deliver on SAt or Sunday's only and on Sat/Sun not a single person had come to my home how can they cancel it.They then assured me that they would deliver it next Sat...this I am hearing for the past three weeks.Today(20th Dec) being a Sunday I had an emergency as I had to take my kid to hospital,I had given the book and empty cyclinder to the security man of my society so that in case if any gas delivery person comes they could take the same on my behalf.But my badluck, they came in my absence and didnot give it to the security person nor did they bothered to check with me.They left a message saying that yjey will deliver only to the owner and they can now deliver only after 7th or 8th of Jan.This is really annoying.First every Sat/Sun I waited for their delivery as they promised me the same.Now the reason for not delivering what they say is they can only handover the cylinder to the owner.The customer service cell I tried also doesnot work.Please look into this matter since it is now a month and no cylinder has been delivered.
    Aug 14, 2020
    Complaint marked as Resolved 
    Even I have the same the same problem with this Radha Krishna Indane dealer. This delivery man by the name of Omprakash again creates such situations to avoid cylinder drop if you don't pay him hefty extra cimmssion that you'll keep on waiting for long but cylinder won't come. Twice in contunuation he's coming to our flat sticking the slip that nobody is home whilst people are there 24x7 cuz of bedridden patient in my house. And alas that they don't even pick up any of the phone numbers given to the customers hence making it compulsory for customersd to physically go to their shop. This way I believe they pre decisively encourage the extra charges to be given to delivery man by customers so that the gas drop continues timely.

    What surprises me is IOC's apathy to it. Would there be somebody/some authority to safeguard customers from this undeue 'mahina vasuli'. My Reg no. is 008496. Request IOC/ Radha Krishna management to be a bit user friendly & conscious on this.
    Even I have the same the same problem with this Radha Krishna Indane dealer



    am facing very bad service from radha krishna indane distributer which is located in wanwadi

    pune.( my consumer number RK 10952)..

    I had booked a refill on 1st novenber 2010 and booking no- is 117. Afer november 10th also i

    didnt recived the cylinder..

    The problem is not created by distributer, its created by the delivery boy..

    Delivery boy told me that he came to my house and no one was ther in my house.(delivery boy mob

    no-[protected])

    That statement is wrong, since i cant see any sticker in my house door and i checked with my

    security, he had confirmed me no one came from indane to my home.
    More over all time my mom is avialble in the house.
    The delivry boys lied to me and he cancelled my booking, now i am struggling with out Cooking

    gas...


    Today 12th november i made a call to radha krishna indane distribute[protected],[protected], and

    they told me my booking is canncelled and they booked a new one (bookid id 2094)

    I do have small baby, i am unable to provide prpoer food my baby.

    i am not sure when i wil get the refill.

    please help me.
    I have same problem ... i gave booking on 27th Jan '10through their telephone IVR system. We kept waiting and no delivery happened than we checked again by personally going to the radha krishna office. The fellow there says that they didnt take the booking as it was close to last cylinder delivery. Then he took a fresh booking on 9th Feb'11. Today is 20th Feb'11. Both my cylinders are empty and despite calling up yesterday and they promising delivery today and me going out to teh delivery point and checking with the delivery boy, they have not given the delivery slip to the delivery boy. I am avery old customer of Radha Krishna Indane( consumer no 219) and it has been my experience that its the office which is uttery unprofrssionally managed. Moreover the guys there and a girl there desperately needs some lessons in etiquettes. They bang the phone on you, specially when you get them after trying several times. Its high time than Indane give another distributor ship for the NIBM area, so that the load is evenly distributed and customers get better service.
    The Radha Krishna Indane, Jambhulkar Chowk is a useless gas dealership agency. Consumer number 11150.

    The Delivery boy came to deliver the cylinder yesterday at 10:50 am yesterday. I went to their office at 9:00 am in the morning. The Timing of their office was put up as 9 am -5 pm. I found no one there. one guy from their office told me to wait for some time who came in there at 9:10 am. The other three office personnel (LATE LATIFF's) came in there at 9:20 am. I informed to one of them on the counter telling him that I came to collect the cylinder that was supposed to be delivered yesterday. After 10 minutes of waiting there then he issued me a receipt and told me to collect the cylinder from their truck located 100 meters away from their office. I went to the Delivery boy there and asked for the cylinder. They told me that they are not going to provide me a cylinder on any case as their owner had told them not to issue a cylinder without his notice. I told him that i have a bill that was issued yesterday and they need to provide me the cylinder then.

    He asked me to go back to the office and ask them about the same.
    The Office boy spoke to me rudely and told me that i will have to wait for the cylinder.
    Told them that i have WASTED an hour on this service.
    He asked me to subscribe a weekend service.
    told him that i am ready to pay extra as the cost of the cylinder was raised by the union government.

    I called the INDANE customer complaint number [protected] and it unreachable !!!

    Most IMPORTANT :--I saw a ton of certificates put up on the wall given by INDANE to this " RADHA KRISHNA INDANE " for outstanding service and work.

    IS this the good work for which INDANE is giving certificates to RADHA KRISHNA INDANE " My GOD !!!

    There is a saying in marathi . JASE RAJA THASI PRAJA


    ANY BODY FROM INDANE PLEASE REDRESS AND ADDRESS TO OUR COMPLAINTS FROM RADHA KRISHNA INDANE !!!
    Worst ever Gas agency I have ever seen, People working there think themself over and above Barrack Obama and Narender Modi. Those bluddy don't even have 0.001% of manners and don't know customer service. Indane guys please have a look into this. They are ruining your name and brand. They all are there mother .
    The delivery boys are always charging more than the bill, also do not do any co-operation. extremely rude and harsh with customer. It is not worthwhile to choose this agency for gas.
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      H
      harikishan panjwani
      from Mohali, Punjab
      Dec 19, 2009
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      respected sir,
      i wanted to reactivate two of the consumer numbers named as
      deepa panjwani,consumer no-28817 & nairain das,consumer no-20821
      in vidya sagar gas agency,12-b,ram,a market,pitampura village,delhi-34.tel no[protected],27017449
      so,kindly take my request.please do the need.
      reply at:[protected]@yahoo.co.in
      thanking you
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        D
        dinellv
        from Bengaluru, Karnataka
        Dec 18, 2009
        Resolved
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        I am writing this mail with respect to cheating customers (Which I faced) at Indian Oil Petrol Pump Dealer #Adithya Fuel Station,Mysore-20 (TIN:[protected]).

        The pump attender didn't reset the pump to Zero before filling to my vehicle,but started filling without informing me,when i asked for it the attenders didn't respond nor bothered & they pushed me from that place.When I asked for the station Manager they pointed one useless guy who doest even speak english. I was forced to pay the amount & I am not sure whether they have filled the correct quantity.

        For an organization like IOCL which is celebrating its Golden Jubilee Year its really a disgrace to have dealers employing staff indulging in malpractice.Vigilance officers of the IOCL should make surprise checks to book the culprits(Staff).
        IOCL --> RIGHT FUEL FOR YOUR RIGHT is really waste


        Regards
        Dinesh
        Aug 13, 2020
        Complaint marked as Resolved 
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          J
          Joginder Kaur
          from Jammu, Jammu and Kashmir
          Dec 18, 2009
          Resolved
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          Resolved

          Regarding forcifully handing over hot plate while taking new gas connection

          Sir, i Mrs. Joginder Kaur has new gas connection from M/s. Cookwell Gas Services, 6-H, Sarabha Nagar, Ludhiana on[protected]. My Connection/voucher no.is [protected]. Sir, my grievence is that while applying and availing new gas connection, i was forced to take hot plate, gas conister, gas lighter and apron alongwith new cyclinder, whereas on the said outlet of your service station, it is clearly mentioned that "customer is not bound...
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          R
          Rajeev Kumar
          from Bhubaneshwar, Odisha
          Dec 18, 2009
          Resolved
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          Dear sir,
          I am costumer no 29102 of Command Gas Service,Naval Base, Visakhapatnam(AP)-14. I have booked a refil cylender on 04 Nov 2009 but till to date the gas was not delivered. I personnely visited at their centre and spoken on phone thrice but still i am waiting for my turn.
          Aug 14, 2020
          Complaint marked as Resolved 
          I had booked for refilling an LPG (Domestice) cylinder on 12/4/2012 for home delivery, as I have double cylinder.
          My Consumer no. : 18723. But till date, i.e., after 55 days, the LPG cylinder not yet delivered to me.
          On inquiry with the Counter - Technico Gas Agency at their Chandmari outlet counter, he asked me to
          contact the person who delivers the gas at my residence. But till date I could not see him for the purpose.

          Sir, I have no other option but to lodge a complain to you, hoping that your good office will kindly look
          into the matter at the earliest, so that I could get the cylinder without any problem now and in near future too.

          Thank you

          Shibobrata Nandy
          Regional News Unit
          All India Radio, Chandmari
          Guwahati
          Mbl. : [protected]
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            A
            Amit Awasthi
            from Delhi, Delhi
            Dec 17, 2009
            Resolved
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            Hi,
            I have has connection with Kasana Gas agencies, My problem is that no body is picking the phone when i call him for booking the gas, number of times mobiles switched off or bussy or no body picks the phone.I can not understand how i refill my cylender because i am here at Noida Sec-93 and agency is at Greater Noida.

            Himani
            Aug 14, 2020
            Complaint marked as Resolved 

            Indane Gas — Indane Gas refill problem

            Dear Sir,

            This is to state that I had booked my gas no 8 times in last 45 days at Veer Jyoti Behind IBP Petrol Pump, Panchsheel Enclave, Delhi - 110017

            I visited there thrice to book my no. as I do not easily get them on phone. Each time they promised me that we will deliver you the gas tomorrow. Whole day I & my wife keep trying the no 26494108 of Veer Jyoti but each time it goes engaged.
            On Saturday(6th Dec 2008) I visited them again. At reception I found that the phone are placed properly. Using my mobile I again tried the no 26494108, 26493784 but it was going engaged. I just picked the both phones at reception and found no dial tone. I asked the person at reception that are the phone dead. The person replied that no they are OK. I again pick-up the receiver and the phone had dial tone. I tried the no. again & it was ringing.
            I asked the person, that right now it was dead, from last 4 days we had been trying this no. but it was going engaged. What you have done just now. Any switch you are using to keep it engaged.

            Listening this that person just replied "Tune phone ko kaise haath lagaya, bahar nikle ja nahein to Odhaa kar faink doonga". I replied him to behave properly. One female and & Mr Purushotam also came there and stated saying that how dare you say that we are using any switch. Mr Purushotam started abusing me. It was so embarrassing to me as I was accompanied with my elder sister.

            Dear sir, any body may visit there reception and dial the no. 26494108, 26493784, it would be going engaged. This public service phones are knowingly kept engaged. How do they do this that is to be find out.

            Still I am waiting for my gas to be refilled. After this episode they may harass me more.

            Please get my cylinder refilled

            Yours sincerely
            Sarwan Kumar
            Gas No 7252
            [protected]
            126 Sanwal Nagar, New delhi 110049


            Office Address:
            Solid State Physice laboratory
            Ministry of Defence
            Timar Pur, delhi 110054
            My Consumer No: K18731

            I had made a refilled gas cylinder booking app. on 1st of Oct'2009 but not yet got inspite of repeated call for 7 to 8 times. The telephone attendant for gas booking have recorded my mobile number & assured me to call before delivery. But he says that on 9th Oct'2009 gas cylinder delivery man returned from my premises as the home was lock . Then I cannot understand why he had noted my mobile number. On my enquiry & request they made urgent delivery slip on 15th Oct assuring me the gas delivery to be done by 16th evening but they didnot. I enquired on 21st Oct. They replied the same reson o[censored]ndelivery on the ground that my house was lock on 20th Oct. Again they raised an urgent delivery slip on 21st Oct' & assuered me to be delivered on 22 Oct. Thias time also they failed to delivere the cylinder.

            Kasna Indane Gas Services — Non delivery of Refill Gas in Time

            Our Consumer No. K363

            I have booked Gas cylinder on 22nd October 2009. I have called Mrs. Bandana Singh on her Mobile number to book the cylinder because the two landline numbers are always busy, on 22nd oct but the booking was done on 25th october 3 days after making call. After making no. of calls Till today i.e 31st October 2009 we have not received the refill gas. They are saying that there is shortage of cylinder whereas this is not true. They are selling the Cylinder in Black at higher rates.They are distributing the cylinder in the colony's every day in bulk.

            The staffs of Kasna Indane Gas Services are misbehaving with the customers.

            Also when we request to weigh the cylinder they behave rudely and dont listen to us.

            So

            kindly solve the problem. We are borrowing cylinder from others to cook food.

            Kasna Indane Gas, NOIDA — Non delivery of refills

            Our consumer No for Indane gas is 7747. For the past three months our dealer has not been delivering the gas despite repeated reminders and asking for money - to the tune of INR 600 to supply gas- citing shortage.

            This is blatant corruption on the part of the gas agencyu and we are forced to buy the cylinder in black from elsewhere since the gas agency is not supplying gas despite reminders.

            Please look into the matter and resolve the same quickly else we will be forced to downgrade ourselves to Stove to cook food.

            Regards

            kasna indane gas service, gr. noida — non supply of refill gas cylinder

            we have booked one cylinder each on our customer nos.EO12413 and EO12414 on 18.11.09 with kasana indane gas service SHOP NO. AHS 16, Alpha-11, greater noida, U.P.. but despite repeated reminders on phone we have not been supplied the said gas cylinders. those are urgently and immediately required. moreover our connection have been shifted to greater noida causing innconvenience and irregularity in supply.kindly expedite the same and take corrective measures. regards harish joshi and m c joshi.

            Indane-Kasna gas service — Non-delivery of Cylinder at time

            My consumer number is 12249.I booked the cylinder on 30th October on Mobile number [protected] of Kasna Indane gas service Greater noida.
            They promised me to deliver in 2 days(31st October or 1st November) but did not turn up.
            On 7th November I followed up with them and they told me that they will be delivering it by evening 5.00 PM.I kept on waiting and called up 5-6 times for the same and even sent one sms,but it was not delivered.
            On 8th November(Sunday)I called up and they told me that cylinder has been returned because no boday was at home-A white lie.I confronted with him saying that I was at home,they told me that they will be sending it right now.
            I am really flustered.I have called up 12-15 times for the same.The phone remains busy and even they disconnect the calls abruptly.
            Even logged a complaint on core.nic.in 20 days back but no response so far.

            They delivered it after 15 days.
            I am also facing same problem. Connection - 00863A

            Kasna Gas Agency, Greater Noida — Late Delivery and Phone Booking Problem

            No one answers phone, only either ringing or busy.

            Booked by SMS on 11/02/2011 but not delivered yet.

            My Gas Connection : 00863A
            Contact : [protected]
            I, Manoj Kumar Joshi (consumer no. K 2376) booked cylinder for refilling on 22 feb and it is very disappointing to quote that still we didnt get the filled cylinder. We are staying in a joint family and there are in total 9 members in our family. Yesterday we were empty handed and we were not able to cook our lunch because our gas was finished while we were starting to make lunch.
            No body now a days is willing to help by giving their filled cylinder because of this kind of disgusting attitude of the Gas agency people. They are not at all bothered about the problems of their consumers are facing due to this late delivery of the cylinder.

            We can only request for their timely services, rest they should think.
            Please supply us our cylinders in today positively.

            Manoj Kumar Joshi
            C-368
            Alpha-I, Greater Noida
            Mov no. [protected]
            This is Ganesh Prasad Gupta (consumer no. K 1145) booked cylinder for refilling on 20April11 and it is very disappointing to quote that still we didnt get the filled cylinder.

            Please supply us LPG cylinders in today positively.

            Ganrsh prasad gupta
            E-217
            Alpha-I, Greater Noida
            Mob no. [protected]
            sir,
            i am vinod customer no. k-11032, agency phone number-[protected].
            i have tried many times for booking .but every time customer call center was saying. we are unable to booked your number.pl give me imdiate reply.



            thanks
            gas booking
            This is jyotima singh (consumer no. k 11280) booked cylinder for refilling on 13 june 11 and it s very disappointing to quote that still we idnt get the filled cylinder.


            please supply us LPG cylinder in tomorrow positively.

            jyotima singh
            2j-101
            AWHO, greater noida
            Mob no.[protected]
            My consumer no.11767, i booked the gas on 30.05.11 & 21.06.11 but still waiting for the same, i tried to call every time phone is not picking by anybody. its a terrible.

            Binod Kumar Jha
            [protected]
            I post a comment just a minute ago its mentioned that consumer no. 11767, but the correct consumer no. 26767, sorry for the same.

            Binod Kumar Jha
            [protected]
            i want to post a complant against kasna godam agent. my consumer no. is K09953, i booked the gas on 19th July through online and i went there on sunday(24/7/2011) to take the cylinder. he says, he has no cylinder after two days u can come but i saw there one van was loading that time for sector's people and some other people(2-3 people) were stand there they talking something about gas they have no booking no. after 20 minutes when they saw to me that i was watching them what they doing then your agent give us cylinder only i have booking no. while rest are take in black if you have cylinder why u not give proper service that time i feel not good. sir i want to say if you have any problem from the villagers plz cancel our connection why u not provide them good service. always your agent want to give cylinder in black but this is not fare to the villagers.plz take the necessary action and do the needful for all the customers.

            thanking you
            Dear Sir,
            Our Gas No. is RFIO939, 3/F-8 NIT Faridabad. The gas supply in our NIT-3, F Block area is very poor,

            Your Indane gas agency located in NIT-3/E-67 Named GARG GAS AGENCY staff is not good, we have visited many times in this gas agency for our booked gas cylender, but they always refuse us by saying " ABHI AA RAHA HAI", " 2 Baje tak aa jayega", "KAL AANA".

            ye bahane aapke staff ke kab tak chalenge, Kya koi hai Apke staff mein jo is System ko sudhar sakta hai.

            Apne apko customer ki jagah rakh kar dekho, Har ghar se 1 member gas book karvane ke baat chakar kat ta rehta hai.


            SO PLEASE DO SOMETHING FOR THIS PUBLIC.


            From
            Dinesh Mendiratta
            NIT-3
            FARIDABAD
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              G
              Govind
              from Akkarampalle, Andhra Pradesh
              Dec 17, 2009
              Resolved
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              Resolved

              Sir,
              I am a student, I bought a new bike passion pro which is working well and giving me 65 to 70 km per litre. It has reserve capacity of 1 litre. I filled my tank with 2 litres of petrol near my home petrol bunk of Indian Oil ,when the tank was fully empty then i switched my knob to on position. After covering a distance of about 25 km it again came to reserve position, i went to that petrol bunk and asked them but they responded very rashly saying that its ur bike problem and check the bike once, this is happening repeatdly. Sir i am really helpless and they are doing some trick with their hand while pumping, it is not only to me but many of them and the dealers are earnig money like that with their petrol bunk. please take proper action against these two bunks, i[censored] want some one go and check there by filling petrol in bulk amount. sir i am writing this letter to you with a cause so please take a proper action against them ..
              The address of petrol bunks:
              Indian oil petrol bunk,
              opposite to varadaraja swamy temple,
              k.t.road , tirupati, chittoor district,
              andhra pradesh- 517501


              Indian Oil,
              opposite to muncipal office,
              beside central park,
              tirupati , andhra pradesh -517501
              Aug 14, 2020
              Complaint marked as Resolved 
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                F
                Francis Pulikoden
                from Ottappalam, Kerala
                Dec 17, 2009
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                Consumer No. 73688. There is considerable delay in delivering the cooking gas cylinders after booking with Ms Yemkay Gas Agency, Palakkad. It is 27 days now after booking and they say it would take more than 10 more days for the delivery. Their argument is that they are not getting supply from IOC. At the same time influential people are supplied with the cooking gas without having to wait in the queue. Pl do something to stop this delay
                I have requested for refilling of cylinder on Dec. 11 under booking no. 7612. The cylinder is yet to be deliverd and I have been told that there is a short supply by IOC wherein Saroj's suppliers are selling the cylinder in the black market. May request your intervension in the matter and oblige.
                my complaint number 262205 after 3month sab log baimaan hai aaj tak koi feedback nahi hai iocl walo kuch to dehku
                baheri gas agensi bareilly u, p. baheri gas agensi wale pehle gali dete hai bad me baat karte hai agar aap kuch kahe topistel nikal lete hai koi complaint karte hai to koi faida nahi iocl kuch nahi kar sakta hai sab log mile hue hai
                agar kuch ho nahi sakta hai to complaint bord kis kaam ka
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                  M
                  munendra rajoria
                  from Noida, Uttar Pradesh
                  Dec 17, 2009
                  Resolved
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                  Resolved

                  Dear sir
                  I have applied for new connection(indane gas cylinder) . i already got conformation letter on 28/11/09 for same. there is inspection for gas burner is necessary as per rule. but i am not getting any positive response from `yadu gas service' . i have called several times for inspection but nobody coming for inspection and they are making many excuses to delay inspection.
                  I am frustrated due to such kind of irresponsibility
                  please do needful.
                  waiting for your positive response.
                  Thanks in advance.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    R
                    rajan singh
                    from Bengaluru, Karnataka
                    Dec 17, 2009
                    Resolved
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                    Resolved

                    My father who had Indane DBC gas connection in his name has recently expired. I want to get changed the connection in my name. I already have single bottle connection in my name of other Company. Is it possible to get the DBC connection of my father in my name. The gas agency says they will charge difference of cylinder cost deposited by my father and that at present. Is it true. What's present cylinder cost? Can anybody help me.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Sri.S.Venkataraman, an aged relative of mine left with me da gas connection No. 381244. I 've been using this connection
                    since 1981 in various places like Bangalore, Erode & Chennai.
                    When I approach the gas co Sridhar Gas agency, 11/4 Morrison 1st, ALANDUR, CHENNAI-600 18 Area code985, Destination code189286 they demand fresh Regn, on making a cash payment of Rs. 2100/
                    I ve submitted an affidavit also on 2/2/2006 signed by Notary Public
                    I am holding a valid ration card & other documents
                    Pl. look into da matter & arrange for name transfer
                    Regards,
                    R.Devarajan
                    [protected]
                    From,

                    R.DEVARAJAN
                    10, 9th Cross st.
                    Wood Creek County
                    Nandambakkam
                    CHENNAI
                    600 016

                    To
                    Indian Oil corpn.
                    Marketing Dvsn.


                    Dear Sir,

                    SUB: Name Transfer

                    My customer no. is 61561. I 've been using yr product since
                    1982, regd. in da name of Sri. S.Venkataraman for whom I was da care taker.
                    Now da gentleman is not with me & da Distributor refuses to transfer
                    it in my name. I 've produced affidavit in Rs. 80/ Stamp paper
                    with Power of Attorney seal.
                    I 've got valid ration card, PAN card, Election card & other documents.
                    M/S. Sridhar Gas Agency, 11/4 Morrison 1st st., ALANDUR,
                    CHENNAI- 600 016 insists for a FRESH REGN. in my name
                    for a cash payment of Rs. 2100/ . They are not accepting cheque.

                    Pl. look into da matter & arrange for a Name Transfer
                    wihout fees.

                    Regards,
                    R.Devarajan
                    [protected]
                    Previously our family got two connections viz in my name and my wife's name. Now you are denying to supply cylinders for two connections in single ration card. If we want to change one of the connections to my daughter in law's name, we have to pay rupees 2700 to transfer the name. By this you are penalizing us for our no fault

                    you yourself gave connections and now you are denying to supply cylinder's.

                    By collecting huge fees, you are plundering citizens.

                    I hope and request you to lower the transfer charge. I hope that I will get your reply immediately.
                    IOC should enter and solve the problems of customers immediately. Otherwise They should order the dealers to supply free gas to the customers while they are delaying.
                    I Would like to Transfer LPG Gas connection To My Son's Name .M.Johnson So Please Look Foward For Furthur assitance
                    Respected Sir / Madam,

                    I have gas connection in my mother name at Vellore District, Tamil Nadu. My mother and father died. What is the procedure for to change name of gas connection from my mother name to my name.

                    Thank you, Sir.,


                    g. ravi
                    email : [protected]@hotmail.com

                    Indane Gas — transfer of name

                    My name is Ankit and i want to verify the cost of name transfer from my father(expired) to my mother/me
                    of my indane gas.They have also blocked my connection saying that at your address there is some others name.They are demanding Rs.2225 after previous security adjustments of Rs 550.My connection is since 1984 but in name of my expired father.Please suggest me what to do.I am in problem.
                    Thanks in advance....
                    [protected]@gmail.com
                    indane sould takeup the case.
                    I have a gas connection in my father's name who died on 2008. Now i want to transfer the name either in my mother's name or myself. Moreover, the consumer name is slightly mispelt and therefore does not match with the death certificate of my deceased father. What to do?
                    I, Sukanta Das, am writing on behave of my sister Asha Das, Consumer ID :[protected] Consumer No. 27132. We want to transfer the connection in the name of my mother, Sandhya Das. So I went to my Dealer Sonarpur Gas Service but their services are workless and hopeless. The employees behaved very very bad. They refused to receive my documents and returned me back day after day. I have also complained against this matter on 19.3.15 and 25.3.15 in your toll free number and my complain no. is 1999545. But I could not get any positive response from them.

                    I hope you will take an action immediately as soon as possible. I weating for your reply.
                    Indane should take action positively.

                    Name Transfer - Comment #2142972 - Image #0
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                      R
                      Rishi
                      from Delhi, Delhi
                      Dec 16, 2009
                      Resolved
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                      Resolved

                      Dear Sir
                      A one franchisee of Indan Gas in Gangrar , Chttaourgarh District,Rajasthan charging different rates for New Gas connection, They are taking Rs-3200 from some peoples , Rs- 2500 from some, Rs-4100 form fpr same gas connection. There is no fix amount they have .So they are trying to make fraud with public.
                      So sir we want to know a charge for new gas connection which is fixed by government or IOC .And
                      It’s our kind request to you please take action against that Agency As soon As possible.

                      Thanks and Regards
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      According to indian gas officials, a consumer can book the LPG cylinder after 20 days of previous booking. But, a distributor of Indane Gas is not Booking the LPG cylinder after 20days of previous booking.
                      Please help
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                        R
                        Rajeev Kumar
                        from Bhubaneshwar, Odisha
                        Dec 16, 2009
                        Resolved
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                        Resolved

                        Dear Sir,
                        I am costumer no 29102 of Command Gas Service Indane, Nausena Baugh, Visakhapatnam. I have booked gas on 04 Nov 2009 and till to date i have not recived the gas after complaining them three time. Every time i contactact them they say today we send it but their today will not come till to date.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          D
                          Dashrath Yadav
                          from Mumbai, Maharashtra
                          Dec 16, 2009
                          Resolved
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                          Resolved

                          We are very thrusted from the Chandni gas service agency. Becasue there is nobody pic up a phone for booking our gass.

                          so please look specified the problem and take a neccessary acion.
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          Indane Gas — Phone not pic

                          Deae Sir,

                          I am a customer of Indane gas with customer no 17345 and have been registed with gas agency Sukhdev vihar Near New Friends coloney, New Delhi-110025 (telephone No[protected] and [protected]) . I am trying to book the gas since friday 18.02.2010 no one pick ups the phone/ it is always busy .So,unable to book the gas. I have no extra gas cylinder, Please booked the gas above mention number and urgently send a gas cylinder
                          Thanks
                          [protected]
                          I also face this problem I am consumer of Shubham gas agency code 170020 of Indore M.P. Tel. No.[protected] & [protected]. I trying many times but they no pic phone
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                            D
                            d. manickam
                            from Tiruchirappalli, Tamil Nadu
                            Dec 16, 2009
                            Resolved
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                            Resolved

                            I approached the Indane Cooking gas dealer for booking on 12th and16th Dec.2009. The dealer is Sundara vinayagar agencies at Thanjavur.
                            My Cons. No: 13862.
                            The dealer has refused to take up the booking on the plea that only after 25 days of the last Cylinder delivered. He has not registered and has asked me to come up for booking only on 19th Dec.
                            I have recently come across a press statement issued by the Hon'ble Chief Minister TN that there is no such time limit has been prescribed by the IOC.
                            Such being the case I do not understand why the dealer is refusing to take up Booking. Not satisfied with the dealer I approached the Indane Gas authorities at Trichy in this regard. He was evasive in his reply and has not bothered.May i know the correct position in this regard.
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            cooking gas — booking of gas for domestic use

                            i am indane gas customer at MS rashmirathi S.K.3, devi martket, K-sector, kankarbagh, patna, bihar. my consumer no. is UT 9690.
                            i have been trying to book for cooking gas for three days there is none to receive the call(phone no. 2353545, 2362504)between working hours i get engaged tone(or is intentionaly kept engaged)and after or before that no one receives the call.this is not the first time previously also i had faced such problem.
                            if you really care for your CUSTOMERS please peep into the complain .

                            Indane Gas — Difficulty in booking the gas

                            I'am a consumer with Anand Gas( dealer for Indane Gas), South Janatha road, Palarivattom. Ernakulam. I'am sending this complaint as I'am fed up with their services. They've got 3 tel nos to book the gas. Anytime of the day or night these tel nos are either engaged to they don't pick up. When I visited their agency I could'nt find anyone of them on the phone and I tried to call thier no. from there itseld and found it engaged.
                            I made a telephonic complaint with Indian oil, LPG complaints, Ernakulam. It's almost a week since I've made this complaint but still it's almost impossible to get this agency on phone.
                            These are the tel nos. of the agency.
                            [protected],[protected],[protected].
                            As it is there is an inherent delay for getting the gas for Indane, which we've got used to now. Pls make sure at least we have the facility to book the gas thru' the phone.

                            Thanking u in advance.
                            Best regards,
                            Paul
                            hi
                            i want to do internet online booking but i m not able to search any option in websight plz help me out how to book cylender ?
                            ...
                            thnks
                            richa gupta

                            Indane domestic cooking gas — DBC request rejected

                            Dear Sir,

                            I have only one cylinder at present so, i requested to agency "BIKANER SAHKARI UPBHOKTA WHOLESALE BHANDAR LITITED" for DBC (Double Cylinder) but they denied for the same. As the supply of booking gas is very poor so i am facing very problems by having only one cylinder.

                            Domestic Cooking Gas — Gas booking

                            This is to register a complint aginst Rama Indane, Sector 21 C faridabad. It is impossible to contact them over phone to book for a cylinder. I have been trying for the past two days and all the lines are constantly engaged.

                            Thanks

                            Madhusree Banerjee
                            Consumer No. RM 0826

                            Domestic Cooking Gas — Delivery cooking gas

                            15 days back booking has been done but there is no supply. There complaint no as well as booking numbers are contineously unreacheable.

                            please action.

                            Indane domestic cooking gas — Difficulty in Booking

                            Re: Consumer No. AG-04479

                            Dealer: Agnish Gas Agency, Lake Town, Calcutta.

                            It has become extremely difficult to book Gas cylinder as this agency does not pick up the phone. It is not possible for either me or my husband to take a day off just to book a cylinder. The agency refuses to take complaints over the phone and the Telephone number provided for complaints: 25341140 is never accessible. Request to please remind this agency to provide proper customer service.They should not expect their Consumers to always visit their office personally just to book gas.
                            Best regards,
                            Sarmishtha Mukherjee
                            V.I.P.Terrace, Flat No.C-303,
                            618, Dakshindari Road, Kolkata 700048
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                              A
                              Amit Awasthi
                              from Delhi, Delhi
                              Dec 16, 2009
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                              Hello,

                              My self Amit Awasthi have a Gas connection with Kasna Indane Gas Services Greater Noida, right now I am using one cylinder but problem arises when current cylinder became empty, since for refilling the cylinder it will take One week to 15 days. For that I need one more cylinder I have requested number of times for double cylinder but they always says call me after 10 days, but my problem is still there.I can not understand what I should do.

                              Indane Gas — Not delivering double cylender

                              Hello,

                              I am Amit Awasthi have a Gas connection with Kasna Gas Agency Greater Noida (Connection No 11834), I have one cylinder last one years, i am requesting for dual cylinder last 3 Months, but they always say call after 10 days, my problem is still not solved till now, i am facing big problem when my cylinder become empty and it will take at least one week to refill, please solve my problem.
                              suppliers dont respond to the phone as the phone is always busy to make the booking as well as the enquiry about the delivery & the period of their delivery is 30 days whereas it should be 21 days not more than that
                              Hello

                              My self mukesh kumar ( K 8634 ) have a gas connection with Kasna indane gas services greater noida right now I am using one cylinder but problem arises whene current cylinder beca me empty .Since for refilling the cylinder it will take one week to two week for that I need one more cylinder I have requested numeer of times for double cylinder but they always says call me after 10 days but my problem is still there I can not understand what I should do
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                                S
                                S.Marimaheswaran
                                from Bengaluru, Karnataka
                                Dec 16, 2009
                                Resolved
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                                Resolved

                                I have booked for cylinder on 26/11/09. Till yet now i have not got the cylinder. They are celling the cylinder in black market.My cylinder agency is in thisadress Sri Vaisnu Devi Indane Service,HIG - 13, Avalapalli Hudco,Bagalur Road, Hosur.They are treating customers in very poor manner. Kindly do the needful for this.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                I am customer of Indane Gas at Ausa, Dist: Latur, Maharashtra.
                                Few weeks back, early in the morning there was gas leakage form the Cylinder. My father complained the same in their office but there was no response from the concerned person. After follow-up of few days, they said that it is not their fault so they can't help us out in Compailining the same to the Indane Dealer of Latur or the Company.
                                As well as the behaviour of the concern persons was very arrogant.

                                lindane — Poor Services

                                Hi
                                My consumer no. is 983 in the name of T R Sharma.
                                My Gas agency is Dagar Gas Service Address Plot no. 21, Pocket E-20, Sector 3. Rohini - 110085

                                I have booked my gas cylinder on 09-08-08 with booking no. 394 till date I have not received my gas cylinder.

                                My distributor is not providing good services. The agency always provide delayed services regarding the supply of Gas cylinder.

                                I may request you please take some necessary action as soon as possible.

                                Thanks
                                Vinod Prakash sharma
                                Dear, sir

                                I am your customer of M/S SISIR INDANE RANIGANJ DIST- BURDWAN (W.B) My customer no is 14005 . I have booked my cylinder dated on 19/09/08 . but till now distributer did not suply my cylinder. The distributer also harassed me regularly.
                                So, I request you kindly take some step on this matter
                                thank you

                                YOURS FAITHFULLY,
                                GOUTAM CHATTERJEE
                                Manjula the resident of Perumal Nagar Old Pallavaram, we have been receiving Gas cylinders from Pallavaram agency, it was suspended by IOC officials due to malpractice and fradulent activities.Later it was transferred to SABA agency Vandikaran st Guindy, service is very worst and no response over telephone.Hereby request the IOC officials to take stern action and sort this problem at the earliest.

                                lindane — poor service by dealer

                                we booked (Cust ID No.C0000748) cylinder on 27/3/10, we have been told that by 29/3/10 it will be delivered. But till 30th it has not been delivered. this is not the first time. when we are enquiring thru ph, they used to tell today it will be delivered, this is the permanent answer. whenever we are booking, it will take min one week's time even for commercial cylinders. The staff are answering not in a proper way and the service is very worst. the agency is Maruthi, 1/1, Welcome colony, anna nagar west extn, chennai 101. We are getting irritated whenever we book for cylinders, The agency people does not know how to talk, handle the prob, and there is no proper communication between their delivery boys and booking people. we assume the cylinders have been sold in higher price to the improper customers, that is the reason for the delay to us. We need your feedback and reply mail to the above mail. We request you to kindly take necessary action in this. Thanking you

                                Kamatch, customer
                                We has faced lot of difficulty because of this type of supply . we has borrowed cylinder from our neighborhood please please look into the matter and supply cylindfrs
                                I have registered for Sunday delivery. I got e-mail from Indane on 13th oct,2011. But when I went to my service provider they told me that they didn’t have the intimation regarding Sunday delivery. Till date I have not received the Cylinder.I have made complain with docket no 198743. Still it is not solved. I have contacted the field officer. To get a cylinder what more thing I have to do?

                                Uttama Karmakar
                                Cust no: 14938
                                Service provider: Surabhi gas service,Durgapur,West Bengal
                                Date: 26/10/2011
                                Sir,
                                i have registered my gas cylinder on 10th may 2015, from that day they have not delivered my cylinder. i was called two time in office but they answered me go to midc got the cylinder & midc 7 km form my house. i am bothered from their service. It have madhuri gas service, amravati
                                Dear sir/mam My name is Manoj kumar Ihad book my refil (cly.) on 16/06/15 my consumer no.is 17896 & ref.no.606131 now today 20 days but no response. Then my delivery boy Ashok say me my booking slip not found.but idout.My distibutior is Bedi Indane.
                                . plese take action thanks
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                                  S
                                  Samir Ranjan Mohanty
                                  from Mumbai, Maharashtra
                                  Dec 16, 2009
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                                  Name of of Distributor: Maheswari Gas Agency,Gali No. 10,Madangiri,New Delhi-62
                                  Phone no.[protected],[protected].
                                  Consumer Name -Samir Ranjan Mohanty,Mo.no.[protected]
                                  Consumer no. : 17040

                                  It is the regular practice with this delear that first i have to book for the gas cylinder.After 7 or 10 days , i have to regularly followup with them.Their response will be that the cyclist aleady taken the delivery & did not delivered to customer. After that they will give the contact no. of that cyclist & i have to contact that fellow & after that also gas will not be delivered.

                                  This is the regular story ,they used to listen to me.

                                  This time i booked in 8th dec 09 but till date cylinder not received & want make the contact them but they did not respond.

                                  Please help.
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                                    A
                                    abhishek
                                    from Mohali, Punjab
                                    Dec 16, 2009
                                    Resolved
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                                    Resolved

                                    Dear Sir,

                                    As gas company has well known about the expiry date of gas cylinders much more than the end users.
                                    still they are delivering the expired gas cylinders to customers (marked D09).

                                    Is their any provision how to informed that company in such a way that it cannot happen with anyone again as happen with me.

                                    i m very much afraid about that expired cylinder lying with me, at home.
                                    you are requested to please provide the solution , as it creates mentally stress every time when ever i remembered that " my family is living with danger right now"
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    Indane Gas — date marked on Cylinder

                                    Dear Sir,

                                    I am using indane gas service . My customer no. is SGC 179 and my agency is trimurti Gas Service, Vikaspuri. I have just been supplied a Cylinder where the date marking is A 08 ( january 2008). On asking the agency is saying that there is no problem in that and we can use it. Kindly guide about the same.

                                    Regards

                                    Vivek Srivastava
                                    WZ -145, Om Vihar Ph I,
                                    Uttam Nagar, New Delhi-59
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                                      J
                                      jayashree l
                                      from Kovilpatti, Tamil Nadu
                                      Dec 15, 2009
                                      Resolved
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                                      Resolved

                                      cylinder leakage

                                      Sir,

                                      My consumer no. is 21589. I tried connecting the cylinder last supplied by you. But I can hear the noise of gas leaking from the nozzle. I immediately disconnected and closed the cylinder with the lid. If I try to connect the regulator, the noise comes again.
                                      I have been trying your No.24802288 and 24849499 for the last 20 min, but always I get the message "The Bfone no. u have dialled is busy. try later"....
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