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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 634

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S
SAMEER BANSAL
from Delhi, Delhi
Aug 19, 2008
Resolved
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Dear Sir,

Pls. see my below note to Indian Oil, regarding the unavailability of new connections. I am also sending a similar note to HP and BPCL, as their distributors have also refused to accept a new LPG connection request, saying no new connections are being issued.

Could I request you to look into this and let me know if it is indeed true that no new connections are being issued.

Thank You
Sameer
----- Original Message -----

From: "Sameer B"
To: [protected]@core.nic.in
Subject: New LPG Connection
Date: Tue, 19 Aug 2008 06:49:14 -0500


Dear Sir/Madam,

I have just visited Nath Traders, your authorised distributor in South Delhi for a new connection. I was told that NO NEW connection is being issued and they have no idea when they will be allowed to issue new connections.

On looking through your website www.corecentre.org I see the following:
"New LPG Connections are now Available on Demand across the countryNew LPG Connections are now Available on Demand across the country"

May I request you to pls. clarify whether this ban on new connections is official, unofficial or at the discretion of your distributors. Also, let me know when you expect new connections to be made available.

Thank You
Sameer Bansal
[protected]
I am also forwarding this email to the "India Consumer Complaints Forum"
Aug 14, 2020
Complaint marked as Resolved 
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    P
    Poonam
    from Lucknow, Uttar Pradesh
    Aug 19, 2008
    Resolved
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    SIR,
    I had booked a cyllinder with M/S Surya Gas Agency, B.A.Bazar, Topkhana, Meerut Cantt Phone No:[protected] on 29/07/2008. My consumer number is S/21792. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used very bad language against me.I have never got home delivery of gas since I got the connection.Everytime I have to go to godown myself and have to go several times for the gas cylinder delivery.The staff is involved in black marketing of cylinders.Only people who pay more money get the gas and others go back.AIso the gas is booked after21 days of previous delivery and then after 21 days from the godown (That is also not certain).I request you to please look into the issue.
    Mrs Poonam
    Mobile no-[protected]
    Date-19/08/2008
    Aug 14, 2020
    Complaint marked as Resolved 
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      P
      PATEL JATIN PRAHLADBHAI
      from Bulandshahr, Uttar Pradesh
      Aug 19, 2008
      Resolved
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      Respected Sir,


      I booked my gas cylinder for refilling last 1 month but not deliverd my home timely.I called many to indane gas agency but not proper support for this matter.Please do the needful for this matter.It's details are as under.

      Agency Name :- Goldan Gas
      Address :- Palam Vihar Shopping Center
      Gurgaon-122001, Haryana
      Ph.No. :[protected], 4075729
      Email :- [protected]@yahoo.com
      Cutomer Name :- Jatin Patel
      Cutomer ID :- 14969
      Booking No. & Date :- 8851, 22/07/08

      Regards,

      Jatin Patel
      Cell :- [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      Respected Sir,


      I booked my gas cylinder for refilling but not deliverd my home timely.I called many to indane gas agency but not proper support for this matter.Please do the needful for this matter.It's details are as under.

      Agency Name :- bharat gas
      Address :- pratappura, agra-282001
      Cutomer Name :- Madan Mohan
      Cutomer ID :- 22344
      Respected sir,

      I booked my gas cylinder for refilling on 12.6.09 but not yet delivered. I have met them about this but got no support from them. Please kindly pay attention to this matter.

      Agency name : Shakti Gas Agency
      Address : St.3, Sec.4, Bhilai, Durg(C.G.)
      Customer Name : P.S.Bajpai
      Customer ID :ST010331
      i booked gas cylinder on 22.11.2009, over telephone mobile no[protected]. the lady who attended the phone did not give booking no., nor the delivery has been sent till date. Please send the cylinder immediately.


      golden gas agency,
      Palam vihar, gurgaon haryana
      sudhir kumar,
      consumer no.849880
      i book the cylender above 9feb but service are to slow.there phone number are all wrong they always they do not give any kind of information to costumer...please do something imdeatly...
      deepak kaushal
      h.no.4122/23a
      gurgaon
      haryana
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        G
        G.manivannan
        from Moradabad, Uttar Pradesh
        Aug 19, 2008
        Resolved
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        Respected sir
        We are using the indane lpg gas from 03sept2004 in vellore. by the the distributers of loganathan indane distributers.their area off code985, distributers code05985101, destination code15800.we are 7 no s working in a sony service centre. we are stayed bachuler only, and each person from separate distric place so we are using the gas for self cooking. and we were paid additional amount for getting the connection for without ration card when the time of getting connection.and they are supplied the gas without demand and now we are call to bookig the gas -they spoke to me only the ration card holders only elgible for booking the gas, and other is not elgible for supply the gas. so kindly concider our problem for without any demand to supply the LPG GAS... thanking you.
        yours obediently
        G.Manivannan
        Aug 14, 2020
        Complaint marked as Resolved 
        gas no 31485
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          A
          anita mittal
          from Jalna, Maharashtra
          Aug 18, 2008
          Resolved
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          Resolved

          indane gas booking problem

          for booking of phones, when called phones are not attended...
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          S
          Sachin Srivastava
          Aug 18, 2008
          Resolved
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          Resolved

          This is complaint against Avi Petroleum (License No. 369/05)

          Problem : Avi Petroleum Dealer fill the X Premium Oil in Swift car (Vehicle Details : UA 08 J 1888) along with water on August 06, 2008 at Valsad
          Bill & payment details are enclosed with this mail.

          Dealer Details : Avi Petroleum, Near Char Rasta, Bihlad, Dist. Valsad

          License No. 369/05

          Due to this my car is got stuck on highway & spend Rs 15000 for extracting the oil, servicing & inject new engine oil along with fuel filter oil.
          It created very big problem (delay in join / mental tension) as I am going to join Philips & going to New Delhi from Mumbai.
          In spite of this even they don’t share the complaint book

          They were misbehaving with me also.

          Plz do the needful for treating shamlessly with the customer & destroying the IOC image.

          With Kind Regards
          Sachin Srivastava
          Aug 14, 2020
          Complaint marked as Resolved 
          meenashi fuels
          elanthoor
          pathanamthitta

          we canot get the millage of both diesel and petrol
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            A
            atul kumar singhal
            from Delhi, Delhi
            Aug 16, 2008
            Resolved
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            i have booked cylinder on 05th august 2008againest consumer nomber KG12271 through 1260 . my booking no was 19. till date i am waiting for supply. morover the agency ( Kandhari Gas sect-2, rohini) people dont pick up the phones given on their slip 65155303 and 27519710.
            Sorry to say, when i tried IOC Customer service cell no [protected] found it not existing and HELLO INDANE no [protected] out of reach.
            concluding that no body cares for customer care and service. pleas check.

            Thanks
            Atul Singhal
            [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear
            Sir/Madam
            I am Pankaj Kaushik want to complained of excess delay in delivery of gas from M/s RAGHU GAS SERVICES, 28-29 KAMLA NEHRU MARKET, KHANDSA ROAD GURGAON (C. No. 9103836). This agency is supply gas after one month of Booking date to every customer due to blackmailing of gas for commercial purpuse please take action against agency.

            Regards

            Pankaj Kaushik
            [protected]
            [protected]
            dear
            sir
            i am ramesh kumar want to
            complained delay in booking and delevery of gas from g.p.gas coimbatore this agency is booking gas after 25 days and supply after 20 days and more time due to blackmailing of cylender plase take action against gas agencies
            my cunsumer no 18386 booking cylender on 04.03.2010 but till today i not recived cylender last cylender reciving on 08.02.2010 please take action immidetly

            yours
            ramesh kumar
            [protected]
            My name is Sreeraman NamboothiriI, am a user of IOC gas at Navi mumbai. Booked cylinder on 21/05/2011. Daily contacting Gas Agency for the same. The reply is "The same is on the way" Due to high pressure in office I am unable to visit the agency. I hope others also may have lot of complaints, but for me My complaint is very serious.

            I fed up with the very casual approach towards customers from the agency .

            Agency Name : Anushka Agency, Nerul, Navi Mumbai Ph:[protected]/27722076
            My consumer No:11370
            Booking no as on 21/05/2011 is "1"
            MY CONSUMER NO. IS 00740
            MY INDANE GAS DISTRIBUTOR IS " LB GAS SERVICE"
            I GOT MY LAST GAS SUPPLY ON 11.5.2011 AGAINST MY REVISED
            BOOKING ON 02.05 2011 OF THE ORIGINAL BOOKING ON 04.04.2011
            ( I WAS NOT AT HOME IN THE SUPPLY DATE).
            I BOOKED MY NEXT GAS THROUGH [protected] ON 06.06.2011
            MY PRESENT BOOKING NUMBER IS 205446
            ON QUERY I HAV BEEN INFORMED LIKE THE FOLLOWING
            * MY CASH MEMO NUMBER IS - 2583
            * ALL THE BOOKINGS THROUGH MY CONNECTION DISTRIBUTED BY MY
            DISTRIBUTOR UP TO 27.05.2011.

            1. NOW TELL ME WHEN SHALL I GET MY GAS SUPPLY ?
            2. TO WHOM THE GAS WAS SUPPLIED ON 27.05.2011 BY THE DISTRIBUTOR
            WHICH I NEVER BOOKED ?
            3. WHY LB GAS SERVICE IS NOT SUPPLYING GAS EVEN AFTER 16 DAYS
            WHILE IN THE SAME AREA THE OTHER INDANE DISTRIBUTOR IS
            SUPPLYING GAS WITHIN 7 DAYS AFTER BOOKING ?
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              M
              Manohar Goud
              from Pune, Maharashtra
              Aug 16, 2008
              Resolved
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              Hi,

              I booked gas during the month of June'08. During the same period there was a huge hike in GAS charges. The agency where I am registered, stopped delivery for 1 week and all of sudden delivered the Gas on the day it was increased to Rs.354/- (It is actually Rs.305/- now). Later it was notified in the news paper (Deccan Chronicle & Hindu), that the charges are reduced and the excess amount will be refunded to the consumers.

              Today, when I check with the agency for the refund, they inform that the amount is to be refunded by the management, which is not done till date. The agency has delivered almost all the bookings till that particular day, in order to charge more to the consumers.

              This is ridiculous. The agency can stop delivery till the prices are hiked and when it comes to refund, they dont even bother for the same.

              This is how the agency behaves with every consumer.

              I therefore request you to look into the matter and refund the amount as soon as possible.

              Manohar Goud
              Aug 14, 2020
              Complaint marked as Resolved 
              HELLO SIR OR MAM,
              I M rachit khanna leaving in moradabad . issue is ihave 2 gas connection in pancsheel gas agncy. a have a connection name daya ram khanna c/o naresh kumar khanna . the connection is transferred my father name .but the agency empoley says gas give me 1700rs than your gas transfered in your home. i dont no why they says give him 1700rs . when isys that ki mujhe order or email id de do usne kha kuch nahi hoga paise to dene hi hoge.apne connection transfer ke liye paise lene ko kha hai. tell me on my no [protected], [protected]




              thanks
              regards
              rachit khanna
              mbd
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                V
                Vedpal
                from Lucknow, Uttar Pradesh
                Aug 14, 2008
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                Dear Sir,
                This is happening thrice with me that after booking gas cylinder delivery was not done even upto 10 daye. I have booked by gas HSG-13823 (Hari Singh Gas Agency) on 2 Aug 2008 and last delivery was 14 Jul 2008, till today no delivery made even after reminding on 10 & 11 Aug 2008. Today no one attending telephone call also so as to delay another 3 Days because of holiday. I does not have gas at my home what should i do.
                SIR,
                Last month i.e. on 17th September 2010, I had booked a cyllinder with M/S L.V.Reddy Gas Service, Indane Distributor Survey No.157/1, Manovikas Nagar, Secunderabad, thru their Refill Booking Phone No. 23064973 and the booking no. given is No.1. My consumer number is 20318. Till date i.e 7th October 2010, the same is not delivered to me. Number of times, I tried to contact them (ph no. of Gas Agency 27750715/[protected], either engage or they do not lift the phone. After number of attempts, sometimes, get connected their number but regret to say that they they never pick up the phone. I request you to please look into the issue.

                L V Reddy Gas Service — Delay in delivery of gas cylinder

                Dear Sir / Madam,

                Sub: Delay in delivery of gas cyclinder and not picking the calls.

                Iam user of the indane gas cylinder from last 5 years. Last year we shifted from begumpet to old bowenpally, secunderabad. From the day one ,we are facing this problem anytime we call the number they do not pick the call, so for booking we have to go the office and the lady who sit at the reception and next to her the man who's behaviour is not at all good. My old mother at the age of 60 she has to go to book the cycliner and thy say we will get the cyliner in 10days which never happened. According to me they are just selling in black and eating money from the people.
                This month they said 11days but till today we have not received it has crossed more than 20days. Bcox it has crossed more than the days and we needed the gas badly my mother took an auto with the empty cycliner went to the office were they refused to give her the cylciner and on that shouting at my mother saying that it will reach the next day.

                But till today we have not received. Its a sad thing that company like indane the staff and the service at old bowenpally are horrible. They are not sitting to give good service to people but instead they are treating them in a horrible way. Like me there are so many people who is finding so many difficulties but they just keeping quite bcox they do not have any choice thinking that they have to be in the mercies of these people.

                But let me bring it to your notice that i will not sit quite, if no action has been taken, i will definitely go to higher official.

                Kindly do the needful.


                Sunita
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                  G
                  G. Ashok
                  from Pune, Maharashtra
                  Aug 13, 2008
                  Resolved
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                  Resolved

                  I had booked a cylinder with Namrata gas agency in kukatpally, hyderabad (A.P). My cust. no is 33406.
                  Gas booking No. - Not given (three times) Till date, the same is not delivered to me. Their telephone nos. are[protected] and[protected]. Despite being repeatedly follow-up from (approximately) 23.06.2008, I am not receiving the gas cylinder.
                  I went to the office thrice and i got no clear explanation from them (they told me that they are sending it, but might be the delivery person is not giving it, but when i asked the delivery person, he is telling me that you don't have sticker(i don't know about that) on the gas which we gave at delivery time that's why we are not delivery, but i call to their office and told the same, the office person told me that we don't know anything.
                  Kindly help me out. I am very depressed. After making telephone calls, they are not picking up either the telephone no., always disconnecting or not picking up and the behaviour and the way of talking of the delivery person (yadagiri) is very rough and rude.
                  I am a office going person and i cannot bare this all.
                  Please help me, what can I do. Kindly help me.

                  Regards

                  (G. Ashok)
                  H. NO. 12-7-6/1
                  kukatpally municipality road
                  Moosapet, kukatpally
                  Hyderabad, 500002 (A.P)
                  Cell: ([protected])
                  GAS CONNECTION NO. : 33406,
                  Namrata gas agency, Kukatpally, Hyderabad, A.P
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  I am from chennai, Mylapore. My agency is TUCS, abhiranpuram,chennai.
                  from last 5 months ,we are not able to receive our refill gas on time and on repeated remainders, they bring it very late. even thou' we have two cylinders, by end of 5 weeks we are out of gas cylinder. we need to borrow from our friends and relatives,as i have small children in our house. to deliver our refill gas cylinder they are taking 11/2 months . really ,feeling very disappointed with this kind of approach. need a proper channel to fix this.which web site can i launch a complain to Indian Gas?????Need help as this is very frustrating as i a a working women.

                  Indane Gas — Misbehavior and no supply of refill cylinders!

                  Dear sir i am shifted my gas connection from bangalore to chennai in chennai they want to the ration card which is not i am having kindly suggest me in this regard
                  i have a connection in bangalore i was shifted to chennai hear the people is asking aboput the rationcard which i am not having
                  I feel not good to inform you that our gas agency Dixit gas agency Ph no. 2277 247 & 22772830 all the time pone are engaged or not responced. Gass cylender weight has been low , every time less than 3 or 4 K G. my consumer no are DG11851 and D G 28925. Please do the fruitfull action on behalf of my complaint.

                  Indane Gas — Refill gas not supply

                  Dear Sir,
                  I have the connection of Indane Gas last 1 year Dixit gas services ( Khicdipur Delhi 91). Now I shifted my house Khicdipur to New kondli on rant. I am also transfer my connection to New Kondli Delhi-96. But the problem is that here Indane Gas Agency Roop Gas Service center refused to refill the gas due to rant aggrement document not complete. Now the Landlord not aggery to give any written documents.I have the transfer letter validity till 27/12/2007.I have so faith with Indane Gas.
                  Kindly resolve my issue on periorty.


                  Thanking you

                  Shikha Goswami
                  [protected]

                  Indane LPG - Aluva, Manu Flames Kerala — No Supply

                  Dear Sir,
                  I have only a single gas cylender connection. Even after 37 days of booking the agency is refusing to deliver the cylender.

                  Indane Gas — Misbehaviour and not cylinder delivery on TAT time

                  Misbehaviour and Not cylinder delivery on TAT time.
                  I'm a LPG consumer (Customer no is SL40082).with M/S Sheheed Subhash Gas Service(Tin No.[protected]) Opp Police Station, G T Road, Shahdara, Delhi-110032. Whenever I use to telephone to book a cylinder the person usually do not pick up the phone. Only repeated calls make it accessible. Then there is reply your turn is after a week. Phone again and come in person to book it. The person try to use the language so that the customer may not try again. Not only this they say if not satisfied then complain against us. The language is not rough but also rude one. I donot understand what to do.
                  I request you. I want to know what is the TAT of cylinder delivery after booking.

                  Indane Gas — gas refill

                  I HAVE BOOKED A REFILLE ON 31/12/2008 AT SAPNA INDANE ENTERPRISES, JAYNAGAR DIST MADHUBANI BIHAR. BUT TILL TODAY ON 04/02/2009 IT NOT SUPPLIED YED.
                  I am a consumer of Mohanil Gas Service at IIT, Hauz khas, New Delhi with Consumer No.35807. I have booked gas online on 2nd March 2009 by dialing online telephone number 1260 and the booking number received is 48. Today on 12th March 2009 i equired whether delivery has taken place for booking on 2nd March 2009. The reply was yes. I asked why i have not received the gas for booking on 2nd March 2009.
                  The guy behaves rudely and said that we do not need booking number. You will note your consumer number and after checking in our cumputer system we shall be able to send reminder. The computer is running but he is saying computer is not working and we can not check it now. Again he is saying if you want to complain first log compain then we will supply you gas.I want to know whether there is any checking system for delivery by this gas supply agency or any authority having telephone number for compain. If any person will receive delivery after 15 days what is the time span for booking another cylinder. Please Advice

                  Indane Gas — Gas cylinder refilling

                  Hi,

                  I have requested for refilled gas cylinder on 28/02/2009 and queue no is 33. I have not yet received filled gas cylinder. After waiting for almost a month, I am writing here. Although Gas is available in market and agency staff are selling for some extra rupees or say in BLACK. My Customer No: 11119, Name: Ashok Kumar Singh, Agency Name: Amarapali Gas Agency, R.N.College, P.O: Hajipur, Dist: Vaishali (Bihar).

                  Please take a action against agency and bring the service to normal.

                  Thank you

                  Regards
                  Ashok Kumar Singh
                  angncy is off
                  not have cyllender

                  Indane Gas — No supply of Gas cylinder

                  I had made booking for gas cylinder through telephone on 21.10.09 which they did on their phone ([protected]) and they said on the same day that I would be getting the gas after 7 to 10 days.Then on 02.11.09 I had visited the office for same because the franchisee people said that the same will be delivered after 7 to 10 days from the date of booking and so on 02.11.09 I visited the local Indane gas office for the gas. After I said them about the same on 02.11.09, they refused to give me the gas stating that telephone booking is not permissible and that I should do the booking in the gas card with booking date mentioned in it. So I said to them that it was their person who did the same on telephone on 21.10.09 and that he at that time that is on 21.10.09 never said that telephone booking is not permissible and as a result I did so and the person too booked the same.
                  But they refused to give me the gas cylinder on 02.11.09 stating that nobody has booked.So on the very same day that is on 02.11.09 , I made the booking and they entered the booking date(02.11.09) in my card and said that the same will be given to you within 7 to 10 days,
                  So from the 8th day that is from 09.11.09 from the booking day, I am everyday visiting the franchisee gas supply outlet for the gas but its unfortunate that they are not giving me the gas and they are having plenty of excuses for the delay.
                  The excuses they are giving are --
                  (1) We give the gas cylinder to customers after 15 days from the booking date. (Earlier they said 7 to 10 days)
                  (2) We don't have the gas. (They are giving to other people)
                  (3) We can't do anything.
                  (4) Speak to manager. (The manager is not available in the office)
                  (3) They said on 13.11.09 that the supply person will deliver the gas at your doorstep which has not been done so till 14.11.09.
                  (4)Now again on 14.11.09, I visited the local Indane gas supply office and informed that their gas supply person had not delivered the cylinder on 13.11.09 though my house is not even ½ KM from the office which they said that would be done on 13.11.09 itself.
                  They didn’t pay heed to my issue and then they said that they would be giving me the gas on 16.11.09.
                  This means what they said on 13.11.09 that the supply person will deliver the gas was just a false statement to distract me and there is no authencity of their words. The person sitting there are taking things for granted,
                  So then I asked them about the complaint book so that my issues are to noted there. But they boldly said that you should complain to the manager and then I went to the manager’s chamber and unfortunately it was 11 o'clock in the morning hours but the manager was not present in the office and so I had to return from there with a sorry face and nobody in the office is even bothered to hear anything.
                  Since 09.11.09 I am regularly visiting the outlet for the gas which is costing me Rs.20 everyday,
                  I am getting late to my office everyday since 09.11.09 and this is because of the people sitting at gas supply office. The only reason is no proper response is given to me.
                  The person sitting there are behaving like bosses and are not even bothered to answer or giving proper reply to customers.
                  My concern is
                  (1) When will I get my due gas cylinder?
                  (2) What is the correct procedure for the booking, when should one book the gas, what is the time limit and how should one book the gas(physically or through phone)?
                  (3) Why the people sitting in the office are behaving like bosses and are not giving proper response to customers?
                  (4) Why harassment is done?
                  (5) The people sitting at the supply office are clueless about the policies?
                  (6) Why the supply of cylinders is done only in the morning hours?The customers are returning home empty handed if they are coming in the second half of the day at 3 or 4 o'clock in the evening.
                  (7) Why the people sitting at the agency office are not picking up the phone of the customers which has been displayed as contact number for queries?
                  The details of the agency where customers are facing numerous types of problems is mentioned here below.
                  Jyoti Jwala,
                  Indane distributor,
                  Bhaga,Jharia,Dhanbad
                  Distributor Code no.[protected]
                  Contact no.- [protected],[protected]

                  Customer Name - Ashok Kumar Mehta
                  Gas Card Number - 4953372
                  Consumer number - 110073
                  SV.NO-03101

                  indane gas refil — no supply of gas

                  i booked for gas refil through SMS at 56677 on 27 th nov 2009. and recieved the booking no 1. at 11;20 am. I hav reminded the booking on 8th dec 2009.
                  Yet till today i hav not recieved gas refill.
                  kindly tell what now i hav to do. Is it fake booking through SMS.
                  Thanks


                  Gangadhar Ramchandani

                  connection no-A24876

                  Agency name- Sarwatra gas agency
                  Kanpur.U.P.
                  Dear Sir,
                  I am totally not satisfied with your vendor i.e. Vicky Agencies situated at Tagore Garden, New Delhi 110027, here I am an registered consumer with No.V6083. Since 16th Jan. I have been complaining them for refilling not less than 5 times, always I got assurance for same day and nothing else.

                  Kindly take the necessary action and do the needful.

                  Regards,

                  V R ARORA
                  [protected]
                  Dear Sir,
                  I am totally not satisfied with your vendor i.e. Vicky Agencies situated at Tagore Garden, New Delhi 110027, here I am an registered consumer with No.V6083. Since 16th Jan. I have been complaining them for refilling not less than 5 times, always I got assurance for same day and nothing else.

                  Kindly take the necessary action and do the needful.

                  Regards,

                  V R ARORA
                  [protected]
                  I would like to inform you that I am not getting Indane gas supply from Indane agency" Raghu gas service, Khanda road, Gurgaon. Phone:[protected] ,[protected], [protected]
                  It is an extremely bad and poorly managed service .
                  My present complaint is : My consumer no. is 31994.
                  Last gas received from you was on[protected].
                  New booking done on[protected]. and as on 19th Feb also I have not received gas from your agency. Even after one month and 4 days , you are not supplying gas.
                  Phone numbers of this agency is never picked up by the staff. Mobile numbers of Mr. Sharma or Mr. Sudhir is not reachable. Reason is not known.
                  For every work I have to come physically to your agency- whether it is for Booking, giving you first reminder, then second reminder . I waste lot of time to follow up for gas .
                  With two cylinders connection , me as a consumer is highly frustated.
                  Higher Authority of Indane organisation must take action on this complaint.

                  Shambhu sharan, consumer no: 31994, Gurgaon.

                  Indane Gas — Delivery in supply of Refills

                  Delay in delivery of Refills

                  Dear Sir/Madam,

                  My consumer no. is 20764. I booked the gas on 19th Sept 2010 from Manu Flames, Meenu Huts, XIX/658(1), Hill Road, Aluva. But as on 12th Oct 2010 I haven't received the cylinder yet. When I try to contact the gas agency, either the phone keeps on ringing and ringing and nobody to answer or by any chance if they answer, the reply what I get is that the cylinder will be delivered next week. And the week went on.

                  My question is why there is such delay?? And in BLACK, people are getting it instantly by paying 500 rupees and why the consumer has to suffer???? When I enquired with many other people who have Indane Gas connection, they do not have so much delay in getting the refill............

                  Many o[censored]s are working women and we find it difficult to manage things without gas and depending on other modes of cooking which is time consuming.
                  I request the concerned authority of Indane Gas to look into this matter and take necessary actions.

                  And my another query is do IOCL company has any issues in supply of Domestic Gas? If so do consumers have any other option to transfer the gas connection to another company like HP or Bharat Gas???

                  Thanks,
                  Vidhya Shinu
                  C/O Philomina Joy (20764)

                  Indane Gas — no Supply of gas

                  Iam a customer of M/S Manu flames ,Indane gas ditribute ,Aluva,Kerala.I have 2 cylinders .
                  unfortunately both cylinders are empty because of the delay in supply.

                  1.I was last supplied on 12/10/10 for which the bill was generated on 06/10/10.Why there

                  was a delay of 6 days from the date of billing?

                  2.I was told that simultaneously i cannot book for the next until the gas is not supplied

                  3.when i got supply on 12/10 /10 immediately I booked for the next online on 12/10/10 and
                  I was allotted booking no 232.

                  4.I was waiting for my supply till 16/11/2010. On 16/11/2010 i approached the agency and
                  enquired about my status. To my astonishment he told me that the gas was not at all booked
                  When i explained him that I was allotted the booking no,he told me that because i have
                  booked before getting the next supply the system may not have accounted the booking.
                  I would like to know , if that is the procedure why system allots a booking no?

                  5.I asked him for the complaint book and he gave me the book.In the book i have
                  registered a complaint in page no 13. In the column "action taken"
                  almost all the columns were blank .

                  6.It is understood that the gas booked up to 26/10/2010 has been already supplied where as

                  i have booked my gas on 12/10/2010 is not still supplied

                  Please arrange to inquire into the matter and give me reply.The detailed address of

                  myself
                  and the distributor is given below.

                  ABDUL KHADER MANU FLMES
                  11/353C/THSKIDIYIL, (INDANE DISTRIBUTORS)
                  KODOPILLY KUZHY MEENU HUTS,X1X/658(1),
                  KUNJUNNIKKARA NEW HILL ROAD,
                  ALUVA 683108 ALUVA. 1
                  KERALA KERALA
                  CONSUMOR NO 1571,PH [protected] PHONE[protected]

                  Indane Gas — no supply for indane gas cylinder

                  no supply for indane gase for month period.
                  please enquiry the binod indane gas agency .
                  address :- p.o.- sindri dist. dhanbad
                  state :- jharkhand
                  pin 828122

                  Indane Gas — no receive cylinder

                  my name is mr. siraj ismail kaduji, i live in tankaria ta, and dist bharuch. i have a gas conection deler by palej indane agency, my coustemer no. 7321. i book new cylinder on jan 2010, long time my booking no. 1526. at this time agent say we have no cylinder but what can i do? the booking no 1850 ricived cylinder but i cant ricived then my no is 1526.

                  Indane Gas — GAS NOT BEING SUPPLIES

                  SIR ,
                  I AM K.BALAMURUGAN . MY CONSUMER . NO 25601. I BOOK MY CYLINDERS WITH OHM SHAKTHE GAS SERVICE . FOR LAST 3 MONTHS THE SERVICE IS NOT GOOD AND THEY ARE NOT DELIVERING THE CYLINDERS ON THE CORRECT DATE . THIS MONTH IT HAS BEEN 20 DAYS SINCE IS BOOKED THE CYLINDER AND STILL IT IS NOT BEEN DELIVERED AND THEY ARE STILL URGING THAT IT TAKES 6 MORE DAYS TO DELIVER THE CYLINDER BUT OTHER GAS AGENCIES ARE DELIVERING THE CYLINDERS ON CORRECT DATE , ONLY THIS AGENCY IS DOING LIKE THIS.WE TRIED TO COMPLAIN USING SERVICE COMPLAINT . NOS BUT THEY ARE NOT IN USE.
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                    Mr.RAKESH GUPTA
                    from Amritsar, Punjab
                    Aug 13, 2008
                    Resolved
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                    sir
                    we have one connection of IOC. we take delievery from RACHNA GAS near Daresi ground, Ludhiana. when we call for booking for gas they did not even pick the phone.if by chance they pick and booked our gas to deliever, they deliever the gas after 10 days. our connection no. is 4712 of Sh.KASTURI LAL AGGARWAL.plz look into the matter to avoid late delieveries .
                    Shanta Gupta
                    w/o Sh. KASTURI LAL AGGARWAL
                    Adress:B-7/598 Mandi Kesar Ganj,
                    Ludiana
                    Ph no.[protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    we have one connection in IOC. My Custmer No. is A110 in Balaji Gas Agency in Baloda come form Janjgiar Champa he supply gas his subdelar from Akaltara. He supply gas so late. we booked gas after 21 days he deliver gas after 20 days we found gas in minum 40 days. Sir i want to know this sub deliership given by indian oil. our delier misbehave us. i complaint our bilaspur incharge Mr. Anil Mehar but he do not give reply his Mob. No [protected]. Please take action for our delier and i waiting for your reply my Mob. No. [protected].
                    we have one connection in IOC. My Custmer No. is A110 in Balaji Gas Agency in Baloda come form Janjgiar Champa he supply gas his subdelar from Akaltara. He supply gas so late. we booked gas after 21 days he deliver gas after 20 days we found gas in minum 40 days. Sir i want to know this sub deliership given by indian oil. our delier misbehave us. i complaint our bilaspur incharge Mr. Anil Mehar but he do not give reply his Mob. No [protected]. Please take action for our delier and i waiting for your reply my Mob. No. [protected]. our delier not giving deliever receipt he take 335 Rs for relief cyclinder
                    Res Sir,

                    We here by inform you rthat we are very unsatisfy from your gas delivery services we have booked our gas on 2nd dec 2009 till date we have not recd. gas but other person booked on 5th dec 2009 they got the gas day before yesterday please take action for the regards

                    thanking you

                    H.S. Upadhyay

                    Ser. No. 1698 Place Prem Nagar Satna - M.P.

                    Agency Name - Pushpendra Gas Service

                    Rajendra Nagar Satna - M.P.
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                      Dr.P.Somasundaram
                      from Delhi, Delhi
                      Aug 13, 2008
                      Report
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                      Sir,
                      I have been living in Hosur for the past 7 years and working in central silk board at Hosur. I have been getting regular gas supply from Tirumalesha gas agency from Hosur-635 109 from 2001 till date. Recently from April, 2008 they are insisting on the production of ration card for supply. I dont have a ration card as my job is always transferrable. So I produced a certificate stating that I have no ration card from TSO on April and they contined to supply gas till july, 08. But again they demand ration card and stopped my supply. I applied for ration card. Till date they are not giving me the same. Is it the ration card is must for gas supply, if so how they supplied the same for 7 years. Kindly clarify and help me to get the gas supply regularly
                      Thanking you,
                      Yours Sincerely,
                      Dr.P.Somasundaram
                      I am facing this problem of late. Is this something the gas agencies are doing to reduce the demand? If so, how were they supplying all these days? Is this a phenomenon in tamilnadu only?
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                        A
                        ANILKUMAR GOYAL
                        from Coimbatore, Tamil Nadu
                        Aug 12, 2008
                        Resolved
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                        I, Anil Kumar Goyal consumer No. T[protected] as per computer bills) had booked a refill vide No.72 dated 09/07/08 with m/s Harendra Gas Memorial Gas Agency, Address Naka Madar, Ajmer.
                        This gas connection earliar was in my father's name and to get this transferred in my name I was called several times to their office at Naka Madar, simply to harass me. I wonder the owner herself is owner of Gas Agency since she is a War Widow has been awarded this Gas Agency on sympathetic grounds does not have any sympathy for an orthopedic handicapped person.
                        Today, when I called this Agency at telephone no. [protected] one miss Neha told that someone in my name had collected my cylinder 0n 22/07/08 and if I want that they should verify the records I must present myself with the Diary issued by IOCL to their office at Naka Madar. To visit the office means I have to take Taxi costing Rs.100/- and I have no extra Rs.100/-. On asking them to give the address of the Officer of IOCL at Ajmer I have been provided with the mobile number of the Sales Officer Mr. Praveen Kumar Gulati. Will Mr. Praveen Kumar Gulati help me catching the defaulters and sending the Gas refill to me at my address 23 Kundan Nagar, Ajmer 305007.
                        Anil Kumar Goyal, consumer.
                        certified 80% disable from AIIMS.
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        DishTV — Fraud business practices!

                        Dear Sir / Madam,
                        My name is Vijay Krishna Srivastava from Guwahati, I am a DishTV subscriber from the last one month & my VC No. is [protected] . I 've taken 3months subscribtion scheem and choose "Bengla regional pack" from their regional language pack but they give me Punjabi regional language pack I 'm unable to view that bengla channels and when I ringup to their customer care of East region (Kolkata) nobody like to pickup the phone call, I tried it so many times and hold my phone for 10-20minutes for their executive response in this regard i.e. it call to them on[protected]as per DishTV's booklet). So I suggest other customer not to take help even in problem from DishTV's customer care of East region, you'll only loose your money by calling them for your problem as it is not a tollfree number. So be santust for DishTV's poor services and supports. This is not my first mail of complain to them, Once the product will sold they become dead for their customer. Neither they (Customer care) pickup their customer phone for any problem but also not responding any complain which is given vide e-mail.
                        -V.K.Srivastava [Guwahati]
                        +91-[protected]

                        IOCL's Indane Gas — Cylinder issued without Bill

                        Today, after great struggles and compaints to various IOCL offices, I have been provided with the Gas cylinder without any official record or any bill issued by the Gas Agency. The deliveryman took Rs.350/- by cash and took one old bill no.3863 dated 22/04/08 saying that he has to submit this bill to his officer stating the proof of the cylinder.
                        I want to know from the officers who shall be held responsible in case any mishappening happens by bursting of the cylinder because it has been issued without a proper bill in today's date? Last year Mr. Naresh Kumar Gupta and Mrs. Raksha Gupta had died due Gas cylinder burst cannot be forgotten.
                        Will you instruct the Gas Agency to provide me a bill for Rs.350/- in today's date alongwith my old bill no.3863 dated 22/04/08 taken by the delivery man Mr. Kailash.
                        Anil Kumar Goyal, consumer no. 08179
                        I am a Dishtv dealer I also feel a lot of problem . I was recharged vc [protected] on 17/03/08 with ITZ Cashcard my 300 Rs all ready recived by dishtv but they not activated that a lot of call done but allways say amount not recived after that I again recharged . Realy service is very poor .
                        ItzCash Card Customer Care's response, Aug 21, 2017
                        Dear Sir,

                        Kindly provide your contact details or complete transaction details enabling us to check and revert.

                        Regards,
                        ItzCash Customer Care Team.
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                          S
                          scaria. e.k.
                          from Kolkata, West Bengal
                          Aug 12, 2008
                          Resolved
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                          Resolved

                          con.no.sv10365 of sukhdev vihar gas agency, new friends colony, new delhi.

                          in this day [12/08/08] from the past 2 to 5 hours i am trying to book my lpg cylinder on the given gas booking phone numbers [protected]/[protected]/[protected] by m/s.sukhdev vihar gas agency but still it was not succeeded and until now i am unable to book my lpg cylinder. it is a matter of fact the lpg booking on phone seems to be bit difficult. kindly do your best for innecent general public.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          next time dial 1260 for gas booking from mtnl phone...forget sukhdev vihar gas agency number...
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                            B
                            BABU RAO K
                            from Ghugus, Maharashtra
                            Aug 11, 2008
                            Resolved
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                            Resolved

                            I hereby submit to state that I am trying to book a gas cylinder through phone since 3 days, but no response.
                            I request the agency authorities to book my complaint and send cylinder to my residential address immediately.
                            Consumer Number is 32136.

                            Thank 'u'
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            Indane Gas Cylinder — no response on phone

                            I am myself, bhavna Consumer Number-NR 10135, my address is b-106/106, j.n.c. arcade, Shalimar Garden Extention-2, Sahibabad, Gazhiabad, U.P- 201005

                            I am getting Gas Supply from United Gas Agency- Sahibabad, Gazhiabad, U.P. From last 6 months Whenever I am trying to book thru Phone, Showing Number is busy.i have to try number for atleast 1 2 week after that they attend the call . This is really very irritating situation .Sometimes i have to go myself to book cylinder at there office in sahibabad.Not me many other people's are also suffering from same problem.Kindly take my complain ASAP & help me to do the things done immediately.

                            I am really disappointed due to this consumer service of Indane agency sahibabad.

                            You are requested to kindly look into this & do the needful at the earliest.

                            Thanks & Regards,
                            BHAVNA
                            Iam residing in Erramanzil Colony, Khairtabad. Please give the nearest Indane Gas Company phone no.

                            gas cylinder — No Response

                            Sir,

                            I LD MAnocha consumer No:-10891.Sir i m continously called up on ur customer care for booking of cylinder from 12 /Aug 09 But as on 17/8/09 the phn. is continously busy. My Nearest Agency is Santoshi Gas Service in Shakur pur.Sir I request u to pls help me to booked a cylinder . Waiting for ur revert.



                            Regards
                            LD Manocha
                            [protected]
                            To, The Gas Authority of IndiaIndane GasNew Delhi.Sub: REFFILING OF GAS CYLINDER THROUGH PHONE NO DELIVERY
                            Dear Sir,
                            I hare by submit to state that the  Reffiling cylinder booked at Gagan Enterprises, Madhangir, New Delhi  as on dt.08.Aug.2009 through by phone but reffiling Cylinder not deliver till date.
                            I request to agency authorities to book my complaint and send cylinder to my resident add. C-32, Shiv Park, Khanpur, New Delhi-110062 immediately.
                            Consumer No.    J 33132With best Regard'sPradip Chandra Deb.

                            Indane Gas — no response for supply of gas cylinder.

                            sir,

                            We were booked the cylinder on 1/10/09 in porur agency and the customer no.is 65276. But as on date it is not delivered even though we reapeately called the agency. There is no proper response from the agency even we went to their office. we dont know where we have to complaint. Also the cylinder supply persons are compulsery demanding Rs.25 to Rs.30 per cylinder. For getting the cylinder my family is waiting in house with out moving to anywere since everyday the agency is giving wrong information. Really the porur agency is very worst way they are acting.

                            Regards,
                            R.Elango.
                            [protected].

                            Indane Gas — not providing cylinder

                            sir i m dilip maheshwari from ghazipur complaining on behalf of my father V.N.maheshwari.
                            sir "purvanchal gas agency " authorize dealer of gas is not providing gas in a proper manner and i have not received since 2 months .so we are very much harrased my customer id is1171

                            Indane Gas — not providing add. cylinder

                            dear sir my customer no is 11416 my dealer is rv enterprises shastri nagar patna . on repeated request they denying me additional cylinder

                            gas cylinder — NO RESPONSE FOR BOOKING CYLINDER

                            Dear Sir,

                            I am Pradeep chauhan, and I have a complaint to submit, my Indian Oil Gas connection number is 17631, I had registered fresh cylinder on 02 Dec by phone to :-

                            Sunder Sham Int. Gas Agency
                            A-1, B-20,
                            DDA Market,
                            Janak puri, New Delhi 110058 on phone numbers[protected], 25553988.

                            My matter for discomfort is despite my booking cylinder on 02 Dec and personnal visit by my mother to above office twice and repeated call on 14 Dec and 15 Dec on ibid numbers for asking the status of booking, no action or satisfying reply has been given to my.

                            I tried calling the owner of the agency on [protected], he talked to me once and after that he disconnected the phone and never answered my call since morning.

                            It is requested that please look into the matter, now it has reached extreme, I never wanted to complaint as I am a customer i also have rights. Further it is requested that necessary actin to be taken against agency.

                            Pradeep Chauhan
                            [protected]
                            Delhi
                            [protected]@yahoo.com
                            15 Dec 2010 at 1829 hrs
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                              D
                              Dr. Vineet Yadav
                              from Gurgaon, Haryana
                              Aug 10, 2008
                              Resolved
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                              Resolved

                              Sir,
                              I am a subscriber (no.L-8930) of Shri Laxmi Ji Indane, Sheeela bye pass chowk, Sonepat road, Rohtak CODE NO.182656.They clearly refuse telephone booking. [The phone[protected], 215759) is either engaged or not received or if by luck they receive it they CLEARLY DENY TO BOOK].
                              On 10thAugust, 2008 when I approached them for booking, THEY CLEARLY REFUSED HOME DELIVERY asking me to come personally and collect cylinder after some days.
                              I stay in the poshest HUDA Sector-14 where all other distributers are providing home delivery.
                              I am a busy doctor with little time.Kindly help me.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              I A.Satya Kumar of IOL LPG CONSUMER NO:12157
                              my dealer GOVARDHAN GAS AGENCY Address:MARRIPALEM, VISAKHAPATNAM, ANDHRA PRADESH
                              (1) HABITUALLY NOT ATTENDING THE TELEPHONE BOOKINGS/QUERIES
                              (2) Refer to my bill no:[protected] dated 15/10/2013 shows my quota 5 of quota quantity 9 whereas it has to be 4 out of 9 when i enquired
                              The DEALER replies that bill is prepared by IOL and he is not responsible for any of the contents in the bill
                              i request a serious view may be taken. Necessary corrections be made in the immediate next bill
                              I A.Satya Kumar of IOL LPG CONSUMER NO:12157
                              My dealer GOVARDHAN GAS AGENCY Address:MARRIPALEM, VISAKHAPATNAM.ANDHRA PRADESH
                              (1) Refer to my online refill booking dated 11th oct 2013 registration number :[protected] no registration/delivery so far
                              from the dealer
                              kindly request to inform the status of my refill booking/delivery
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                                S
                                syamkumar
                                from Delhi, Delhi
                                Aug 9, 2008
                                Resolved
                                Report
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                                Resolved

                                Sir,
                                I am a consumer of Indane LPG (No.19844) through MC. GAS AGENCIES, CHANDAKKUNNU, NILAMBUR, MALAPPURAM, KERALA. The agency takes more than 30 days to provide the delivery of refilled LPG cylinders. When make an enquiry to the Agency they will blame the Indane Company. The Agency does not provide better service. Lastly I booked for new cylinder on 30/06/2008 but still I cannot received refilled cyllender.

                                Thanking you
                                Syamkumar.M.K
                                Nilambur
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Sir,
                                I am a consumer of Indane LPG (No.6096) through Shri Om INDANE GAS AGENCIES, CHHATA, MATHURA, U.P. The agency takes more than 30 days to provide the delivery of refilled LPG cylinders. but I can not recieve after dec 09 to till now .When I make an enquiry to the Agency they will blame the Indane Company. The Agency does not provide better service.I cannot received refilled cyllender.

                                Thanking you
                                Bijendra Singh
                                Akbarpur
                                Chhata, mathura, u.p.
                                sir
                                I am a consumer of Indane LPG (No.10615) through Gemini Gas & Appliances (coad:117736).thalassery 670101. The agency takes more than 30 days to provide the delivery of refilled LPG cylinders .When I make an enquiry to the Agency they will blame the Indane Company. The Agency does not provide better service.I cannot received refilled cyllender.

                                Thanking you
                                suhara k p
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                                  R
                                  Rajesh Kumar Rohila
                                  from Mumbai, Maharashtra
                                  Aug 9, 2008
                                  Resolved
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                                  Resolved

                                  Dear Sir,
                                  I draw your kind attention i am visited to many lPG distributors agencyes in near Teliwara Shahdara Area. In Vishwas nager and G.T. Road They are refused to issue the new connection .Please tell me how can i get the gas connection . I desired the indane connection. My address is given below.

                                  Rajesh Kumar Rohila
                                  3/151, Gali Ganga Ram Teliwara, Shahdara, Delhi-110032
                                  Phone -[protected]

                                  Please guide me which distributor is give the new connection in my area .

                                  Thanking you,

                                  yours truely,
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Dear Sir,
                                  I draw your kind attention i am visited to many lPG distributors agencyes in Area. captan gas agencey prtap vihar ghaziabad they are refused to issue the new connection .Please tell me how can i get the gas connection . I desired the indane connection. My address is given below.

                                  sanjeev .kumar HN.893 old vijay nagar laxman wali gali ghazaiabd . my phone no.[protected]
                                  Please guide me which distributor is give the new connection in my area .

                                  Thanking you,

                                  yours truely,
                                  I draw your kind attention i am visited to LPG distributors M/s. Novelty Gas Service Bagbazar, Chandannagar, Hooghly West Bengal for my area, they are refused to issue the new connection .Please tell me how can I get the new Indane gas connection .

                                  Thanking you,

                                  yours truely,
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                                    T
                                    T.Gurucharan
                                    from Gurgaon, Haryana
                                    Aug 8, 2008
                                    Resolved
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                                    Resolved

                                    To
                                    TheSalesOfficer,
                                    CustomerCare Sale (LPG),
                                    Corporate Office:
                                    3079/ 3, Sadiq Nagar,
                                    J B Tito Marg,
                                    New Delhi - 110 049
                                    India

                                    Date: 08/08/08

                                    Sir/Madam,

                                    Sub: Complaint Against Dubey Gas Service 64, Ellora Enclave, Dayalbagh, Agra-282005
                                    for improper conduct and irresponsible attitude.

                                    This is to inform you that I, T.Gurucharan am one of the consumer of I.O.C.(L.P.G.-Indane).My Consumer No. is D-17037 & S.V.No. is 2068281 .
                                    This letter is being given in the above mentioned reference and to inform you regarding the improper functioning of M/S Dubey Gas Service, 64, Ellora Enclave, Dayalbagh, Agra-05.I want to bring into your kind consideration the following points-

                                    1.Domestic Gas Consumer Card(Blue Book)- The Distributor has not issued the Domestic Gas Consumer Card so far for he knows that our connection has been transferred from Kharagpur, West Bengal to Agra, Uttar Pradesh. The same problem is also being faced by other consumers as well.

                                    2.Delay in delivering – We were told that the booking of refill would be possible only after 21 days from the last delivery and the supply would be provided within a week. Now the truth is that we receive the Gas after 35-40 days from the date of booking.

                                    3.IOC supplies less Quantity of Gas - The irony of the matter is that when I complain for delivering less quantity of ‘GAS’ he remarks that he can do nothing in that case as the IOC itself is supplying less quantity of gas.

                                    4. No Booking on Phone – This is ridiculous when in this advanced age no booking of refilling is available on Telephone. When we are getting gas in lieu of money then why customer has to face the red eyes of the distributor.

                                    5.Rude Behaviour – One more problem is that behaviour of somebody at dealer’s staff is also very bad with customers when they go for booking or about inquiry. The hawkers say abuse word to the ladies at home when they complain of having not full cylinder”.

                                    6.Threats to switchover the distributorship- After persistent complaints, he has started threatening us “I won’t give you the supply. You have to change the distributor .
                                    I really fail to understand that when these people have taken up such a job to serve the public why do they behave like this? They must be sincere and more responsive. I urge the Indian Oil Corporation to please direct the agency to serve the public properly.

                                    Thanking you,
                                    Yours sincerely
                                    T.Gurucharan
                                    9, Murlibagh, Dayalbagh,
                                    Agra-282005(U.P.)
                                    Mb.[protected]
                                    Email:[protected]@gmail.com
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      Thippeswamy.D
                                      Aug 8, 2008
                                      Resolved
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                                      Sir
                                      I am having Indane gas connection from the past 3 years for my residenc with M/s. Sheela Gas agencies, 3rd phase, JP nagar, Bangalore, consumer No. 41593. I have been supplied a refilled cylinder with seal opened and used by others in the month of June-08. Now M/s. Sheela Gas agencies rejecting to take back the emty cylinder for the reason 'that cylinder has been burnt and
                                      black patch in the top of the cylindr, which they only supplied.
                                      In this connection advice the above said Gas agencies to take back the emty cylinder and replacing with the refiiled one.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      I too had a bad experience with Sheela gas agency. I shifted my house from Vijaynagar to JP nagar when I contacted them to find out the process of transfer. First experience is that they never pick up calls & once they do & start speaking we feel that the last thing on earth to do is speak to them again. One lady finally picks up the call & says the procedure. When I gave the location details of my new house, she said they do not service that location. I told them that few of my immediate neighbours are being serviced by them, but this lady has too many doubts & very less information of their own agency. She finally asks me to get the subscription numbers of few of my neighbours so that she could validate & confirm. To add fuel to the already burning fire, i am ready with the required information & they do not pick up calls. God save us...
                                      Please dont transfer your gas to this agency!!

                                      Most people in the JP nagar area who without doing any research have transferred there gas connection to this bad agency. Now all of the users are in Hell!!

                                      This is the worst ... there are worse words that one can use to discribe this place but one cannot use on the internet.

                                      I really hope that someone changes the management or shuts down this agency!!

                                      The owners management is reflecting by the people that they have hired and trained to represent this agency and Indian Oil giving Indian Oil a bad name. Guess the owners themselves are mannerless, arrogant and Rude!!

                                      I have lived in so many areas in Bangalore and have never had a problem with the Indane connection.

                                      This is the worst experience i have had. I rather order food from outside and eat rather than calling that place and booking a gas.

                                      Now i am just waiting to shift from this area so that i can transfer my gas connection to a better place.

                                      The below link too has feedback about this agency.
                                      http://bangalore.justdial.com/sheela-indane-gas-agencies_j-p-nagar_Bangalore_dyh...
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