Indian Oil Corporation [IOC] Complaints & Reviews

Our Gas Agency is Rajasthan Indane Gas Service, Mala Road, Kota Jn(Rajasthan) their delivery is very poor in this area. They take a long period for delivery after booking or booked after 21 days, when we compare with other agencies in Kota. Now We booked on 26/03/2009, still they have not deliver till date. Now when we enquired our neighbours they said they got gas at a time two cylinders. Today I call[protected] to our supply agency, he asked your cylinder was return and cancelled booking on 11.04.2009. Every time my mother's presence at our house.

It seems very difficult for office going ladies to prepare food in the morning.

Please do need full.

Sd/-
Vikas Gupta

dear sir/madam,
my consumer number is 22986. i had informed about the refilling of the cylinder on march3rd week 2009, till date they have not supplied the cylinder and when we contacted them we are getting the same reply of sending the cylinder by the evening 7 o clock. They have been telling these for the last one week. moreover they are not giving proper response when talking over phone. i kindly request you to take necessary action against that agency and make them to give the best service for us.

respected sir/madam,
this is to in form u that the "HARWANT JYOTI ENTERPRISES...KAHNUWAN ROAD BATALA"..is not doing work acc. to the guidelines of the company. On every saturday of the week, this agency does not provide the gas cylinders even if the refill is booked for that date...even their behaviour towards the customer is harrashing.
Moreover, we are not allowed to meet Mr. CHEEMA... WHO IS THE OWNER OF THIS AGENCY.
So, please do the needful to solve this problem.
thanking you!

Dear Sir,

One hour back i went to Sai Enterprises (Indian Oil petrol bunk at Ekkaduthangal Chennai), to fill petrol. I gave rs100/- and asked to fill the petrol. The person who filled the petrol showed the meter in his hand which showed 1.00 ans immedietly took it off from my sight. The consumer will think it is rs100 and will not mind. I faced the similar problem some months before and these people have not changed. This time i took the vehicle out and then came back to the bunk and stated that i ws not okay with the filling of petreol, then the person told oh sorry we filled only 1 Ltr. I know it ws a clear cheat and went to compliant to the manager, that was not responding properly and he asked me to write a complaint letter to IOCL, instead of slapping the person who cheated. I shouted at them and came back to office. I tried the IOCL site for lauching the complaint but in vain. if that bunk is sealed, i will happy to see that. Corruption everywhere.

Venkat

Sir,

i booked my cylender more than about 21 days but i did got any action regarding this, my recidence just half a Km distence from Indian Gas godown, still i am getting Bad response from the Agency (Reliant Indane Agencies) My consumer No.1613,



kindly draw your attention towards my complient

thanking you,

Veeran kutty
Karakkaparambu
Wandoor
Malappuram(DT)
Kerala
[protected]

our supplier P S GAS AGENCY, HATIGAON, GUWAHATI has supplied emergency cell no in their receipt as[protected],[protected] . I had a incidence of leakage of cylinder and on emergency I contacted these numbers which responded saying they are not related to such agency or emergency services. These numbers are actually printed in the recipt book of the distributor. there are are two other numbers[protected],[protected] which are also provided in their address column - these number remains switch off.

Dear Sir,

Though I am a double cylinder customer of Freedom Gas, Birati, Kol.51, but Freedom Gas is not taking any booking before 26 days of delivery of the first cylinder. Why?

Shall we only get resuts by going to the media & etc.? ... Why not the company itself give us justice?

Freedom Gas's delivery men do not carry their weighing machine and always give less weight of cylinder, which will go less than a month.

Sir, All companies having online booking, Please help in this regard. How can i booking Online.

I am Janakiraman residing at Arthi Nagar Chennai. I have applied for new gas connection through Sree Chella Gas Agency on 4-Nov 2008. Till Today(15-April-2009) I have not been provided with the gas connection even though I have been allotted Gas connection from the Government on March 2009. I could find this is the worst Gas Agency with agrrogent ladies like Susheela working there.
They don't know how top behave to the consumers.
I need the contact numbers of Indane Higher officials to register a complaint against Sree Chella Gas Agency.
I strongly believe this kind of issues are being faced by lot of consumers.

Hi All,

this is third time I have been cheated. As this perol bunk is on my way to office I prefer to go there.yesterday also I went I have filled for 100 ruppes.when the person said its filled I have seen that the reading was showing 100. I came out of the bunk and saw that the petrol sign in my bike still shows the same sign indicating "fuel nill".I feel for the way they get degraded themselves in the name of INDIA.

petrol bunk location:paradise circle, secunderbad.

Please take acion so that others wont face the same issue.

Prashanth

Dears,

I am transfer from Delhi to Khanna, also i hv transfered my cylender of indian gas transfer to Khanna, with all documents, but therer is indian gas authorised dealer M/S Lakhbir Enterprises, he is refusing to give my cylender, 1st times he has demand my address proof with attasted by Municipal Council, when i hv done this attastation from the MC, now he is demanding the new dtls,
Dears i am daily comming to his office and he is always demanding a new documents, , , , , this work is happening last 8 days, pls advs what will time i hv recvd my cylender... also advs what will i do for this...?

I have complain of Vasno gas service, RURA kanpur dehat to responsible officer of IOC but there is no action I think everybody involve in black marketing alongwith IOC officers.Here I have attached all mail whatever I have sent to IOC officer,

[protected][protected][protected][protected][protected][protected][protected]-
From:
complain <complainbox.[protected]@rediffmail.com> | Add to Address Book | This is spam
To: [protected]@indianoil.co.in
Subject: Fwd: Re: Re: complain of Vasno gas service Rura kanpur dehat
Date: Tue, 14 Apr 2009 02:12:33 IST
Cc: [protected]@rediffmail.com

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Hi sir,

Please consider my complain otherwise we will handeled it diffrent type.
so We are waiting for you response.


Team
Complainbox

Note: Forwarded message attached

-- Original Message --

From: "complain " <complainbox.[protected]@rediffmail.com>
To: "sudhakar giri" <[protected]@rediffmail.com>
Subject: Re: Re: complain of Vasno gas service Rura kanpur dehat
Thank's $ Regards

Members of complainbox
REDIFFMAIL.COM

Hi sir,

After complaing this mail the behavior of owner(Naresh Mangal)was some changed but now a days he is following same so we have alots of trouble which is created by owner. one thing May I know after howmany days customer get next supply (21 days or 40 days) what is the exact duration please let me know because of he delivered next supply of LPG to customer after 40 days.

We are going to complain of his in vigilance department of Indian oil.



Thanks & Regards

Sunnny
Complainbox.81 group

On Tue, 06 Jan 2009 sudhakar giri wrote :
>Kindly give your name, address, contact no. and consumer no. so that the matter may be further investigated.
>
>Regards,
>
>For Indian Oil Corp.Ltd.
>Sudhakar Giri
>Sales Officer
>
>
>On Tue, 06 Jan 2009 complain wrote :
> >
> >Hi Sir,
> >I have a complain regarding vasno gas service Rura kanpur(Dehat)Behavior of owner(Naresh) is too bad.every people who has conection of LPG from him suffer each and every day. Could I know the whole process of LPG cyliender because he give next supply after 50days and there is no rules and regulation provided by indian oil everythigs depends on owner.
> >
> >So please take action against Vasno gas service otherwise I have to go at higer level.
> >
> >Please do reply me which type of action taken by you.
> >
> >
> >Regards,
> >SUNNY
Thank's $ Regards

Members of complainbox
REDIFFMAIL.COM

Dear Sir / Madam

I Mr.U.Srikanth gave request for second sylender on 21/03/2007 and they gave me waiting list of 875/25 and consumer no K-26452 in the name of my father (Mr. U SHYAM SUNDER RAO) at Kalpana Gas Agency, KPHB colony Kukatpally, Hyderabad-72.

i visited so many times to agent but till date i did't received sylender and they are saying that sylender not sanctioned from head office.

now i request you to sanction extra sylender and look in to the matter.


regards

U.Srikanth

[protected]

There is a gas connection in the name of my father in law, connection no. is D-2908 of M/s Domestic Gas Service, C-75, Sector-O, Aliganj, Lucknow of Indane Gas. They supplied me a gas cylinder on 28.03.09 which was leaking and smelling very badly. I have reported so many times to the Dealer. But got no response. Defective gas cylinder is kept in my house, which may cause serious accident at any time.

Please take remedial action at your end.

(ARCHANA SHUKLA)
MMIG-1/26, SECTOR-A, SBI COLONY
SITAPUR ROAD SCHEME, NEAR RAM-RAM BANK CHAURAHA
ALIGANJ, LUCKNOW

[protected] (MOBILE)

sir i am resident of seohara when i goes for registration of a new connection then manager of seohara gas service Seohara Bijnor says the new connections are banned so you come later while they are charging 525 Rs for SV & gas book from hundred of consumers and they are keeping gas & issued double cylinder themselves and sales these in open market (black)
i also talk to area manager & chief area manager in this refrence but there is no result it seems they have feel good with the distributor please tell me it is right or wrong
the distributor charges 313 from godown instead of 305 and charging 320 to 325 for home delivery
please take some necessary action against this
maya ram
milkiyan seohara bijnor

I am an indane gas cons cons no;28793 with Bright at COIMBATORE. After returning back from out station after 6 months and 10 days, I was asked to produce an appn alongwith zerox copy of ration card, show original deposit voucher personally.When I went to the agency I was asked to produce zerox copy of the original deposit receipt as well.Zerox copier being 1 km away and at first instant they have not asked for zerox of the same, I have told them that they will be given the copy when coming for verification. The staff was so rude that they will not book untill I give them the copy.Now I am without gas for last 4 days.I wouldn't know whether the supply would be effected or not. When contacted the Customer cell Mgr Sri.Thiyagarajan, he has assured that the supply would be given and verification done alongwith supply. Till today no action.
Why such conditions first of all ??? Going out of station is not a reason for default!! I request that such terms should be scrabbed.Kindly redress my grievance immly since I am without gas now.

Dear Sir,
my lpg gas connection number[protected], is attached with the nearest gas agency named M/S BAREILLY GAS AGENCY, NEAR KAVISHA MOTORS, RAMPUR ROAD BAREILLY (U.P) but the gas properietor is not at all serious in his job and takes about 35 to 40 days to supply lpg .even more he expects personal requests repeatedly for supply of gas ans some times he does not attend to the telephne calls . You r requested to take necessary action to solve this problem .

thanking u

khan iqbal akhtar
682, beharipur, civil lines
bareilly(u.p)

I, LALIT DABAS, have approached the above mentioned Indane gas supplier of Delhi about twenty times since March 2009 for getting a new gas connection. Every time the dealing person there tells me that come after a week or so where as Indane site tell that new connection is available on demand. When asked them about contact number their area officer they denied and advised me to meet the manger/owner. I tried to contact the manager but he was not available any time. What should I do in this regard

My consumer No.5664, attached to M/s. Udai gas Agency located at 7, Smriti Mansion, Lohagal Road, Ajmer (Rajasthan).
This agency has multiple and fake connections and uses them for black-marketing. Udai Gas Agency uses its so many fake connections to create artificial back-log due to forged connections. They even book a new cylinder after to many requests and visits to the agency. Please! Take immediate action against distributor.
Uneducated, ill-mannered and irresponsible staff
Uneducated staffs of the above said Gas Agency is irresponsible and used filthy language against me when I visited the agency to inquire about my cylinder.
Abnormal delay in LPG supplies!
Is their any rule/practice that a new cylinder booking is registered after 21 days from the date of delivery of last cylinder?
As per the practice/rule of the supplier, a new cylinder is booked after 21 day of receipt of last cylinder. I booked the cylinder on which was delivered after 30 days i.e. 21 +30=51 days. Several verbal reminder were given to the Udai Gas Agency but the answer was that gas is not available while it was readily available in black-markets by the Udai Gas Agency. How a family will manage 51 days with supply of only one cylinder. I want to bring this fact to the notice of appropriate INDANE authority for looking into the matter and take immediate action and enquiry for the black marketing done by the gas supplier.The telephone numbers are also always busy and I am finding it very difficult to even book a new cylinder .
I hope for immediate action against the supplier.
Kindly take care and instruct the agency to change its behavior with consumers .This is a general complaint.
With regards
Dr. Suresh Garg
475 A/3 ‘Shanti Niketan’
Police Lines, Ajmer
Rajasthan -305001
Email-id-: [protected]@gmail.com
Phone-:[protected]
Mobile-: 91-[protected]

I am approaching your dealer Kirti Gas Service 3767/First floor Kanhaiya nagar Trinagar Delhi (code no 9107223) for applying a new domestic LPG connection along with my residence proof doccuments from last Five month.Every time they told me that new connection are closed. After approaching many time they have registered my request on dated 23/01/2009 through booking no. [protected] .Again i have approached many time for status of my request but every time they told me that when new connection will released you will got registration letter. ultimately i got a letter on dated 26/03/2009. i went to agency incharge for issuance of cylinder then dealer insist me to buy Gas stove, otherwise he is not interest to realse LPG connection. I told him clearly i need a LPG connection only because i am having good quality LPG stove. Then they have taken Rs. 150.00 from me for inspection of the same. inspection was carried out after four days & inspector was found that Gas stove is working properly & It is a ISI mark product. i again visited to agency for issuance of cylinder but now they told me that you are using gas stove that is not new one. so you have to purchase the gas stove with us only then we will realase the new connection.

Hence I request your advice for proceeding furhter to get a new LPG domestic connection.

My contact no is [protected]