[Resolved] Indian Railway (Complaint) — Wrong Tickets issued | |
On 09/03/2008 at around 14:05 pm, I went to purchase three tickets for Howrah at Sheoraphuli station. I asked the booking clerk - “Please give me three Tickets for Howrah. One ticket should be separate”. I gave one Rs. 100 note inside the window as the payment of fare. The booking clerk was busy in his work. At the same time it was announced that Down Burdwan Local is coming at Platform No. 5. I again asked the booking clerk – “Please do hurry since the announcement has already been made for Burdwan local.” The booking clerk said – “No problem, I am giving three separate tickets.” I said – “Ok” The booking clerk said – “You need to give me two rupees more.” I asked – “Why? This should be Rs. 42 only.” The booking clerk asked – “Where do you want to go?” I replied – “Howrah.” The booking clerk said – “But you have asked tickets for Burdwan.” I asked – “No, No, I asked the tickets for Howrah. I just told you to do hurry since the Down Burdwan Local has been announced since you did not pay attention just after my query.” The booking clerk said – “No you are wrong, you did not ask me the ticket for Howrah.” I said – “Please understand my problem. Other passengers are waiting to catch the Down Burdwan Local.” He was silent. I again repeated: “Ok Please give me another three tickets for Howrah. Please also give me the tickets for Burdwan which you have wrongly issued for me. You please inform me your name so that I could refer your name while I’ll approach for refund to Railway authority.” The booking clerk angrily said: - “You come inside the room. I’ll inform you my name inside the room” I asked – “When I am remitting you the full charges and you feel that you are not guilty then why you would not like to inform me your name.” The booking clerk said: - “You come inside and give me a note that you have asked tickets for Burdwan, and then I’ll inform you my name. Could you give me this? Do not be very smart.” I again gave him Rs. 50 and said – ‘Ok, you give me all the tickets and take full amount of fares” At the end of transaction the booking clerk said – “If you show your cleverness you will be in Jail (Besi chalaki korle bhitore challan kore debo)” Sir, I would like to register my complaint against that the clerk working in the North counter for cheating me of Rs. 102 and insulting by utilizing the government machinery. I also request you to arrange for refund of the same money alongwith justice of my respect. I would like to inform you that I regularly travel from Sheoraphuli to Rishra. I am a monthly ticket holder form Sheoraphuli to Howrah. I almost renew my ticket in advance. The tickets are attached herewith for your kind perusal. Regards, [Swarup Modak] Hindusthan National Glass & Industries Ltd. 2 P. G. Bhaduri Sarani Rishra PO: Prabhasnagar Pin: 712 249 Dist: Hooghly Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 72 Comments | |
Comments
my nephew mr.. Rajat Porwal about 13 Years old was traveling alone by Mahanada Exp. (4083) On 30.06.2010 i.e. today. He has General Ticket from Allahabad to Phaphund. He could not get General Coach so he entered in Last Coach of Sleeper Class. After 1 Hrs. a Coach attendant come and asked him to show the ticket, after that he collected 200.00 Rs. When his father contacted coach attendant through Mobile of Mr Rajat and requested to him to give Receipt of full chargeable amount of Rs. 310.00 as Mr. Rajat will pay to you full amount. Coach attendant refuse to give receipt and replied that if you will talk more then I will take other type of action against your son. Now Coach attendant did not wearing any name plate. Mr. Rajat still in Tain he can pay remaining chargeable amount.indly take necessary action against the fault person.
Yours KAMLESH KUMAR T.No. [protected]aLLAHABAD. dATED 30.06.2010. Time-11.28.am
Yours KAMLESH KUMAR T.No. [protected]aLLAHABAD. dATED 30.06.2010. Time-11.28.am
I don't know if anybody takes any action or it is a time waste for people to post their complaints in this forum. But I am posting my experience at least with the hope that I can make some people wary about the way the staff in Indian Railways work.
I commute regularly by train and I travel on a pass issued by railways. I am a responsible citizen who follows the rules very strictly and never failed so far. About a month ago when I got my railway pass renewed the staff at the counter has issued me a faulty ticked instead of printing the destination that I have asked him to repeatedly. He has charged the amount that is required for the destination that I mentioned. Later when I was traveling by mmts the TC came and checked my ticket and highlighted that the destination printed was wrong. I was shocked to know that and I also had to pay a fine of Rs. 260 besides being embarrassed. The people at the ticket counters in Hyderabad are so popular for their reckless attitude. When any information is asked they are reluctant to give. More than half of them do not give any authentic and accurate information. When ticket are to be renewed they either collect more amount or print wrong destinations on the ticket. Shame on the way these people work. I had to pay a fine for the no fault of mine.
For all those people who travel by train, please recheck you tickets twice and thrice and verify that the amount, location, date of issue and expiry are right because these disgraceful irresponsible staff are in a dreamland and don't work with their senses half the time
Thanks,
Anuradha
I commute regularly by train and I travel on a pass issued by railways. I am a responsible citizen who follows the rules very strictly and never failed so far. About a month ago when I got my railway pass renewed the staff at the counter has issued me a faulty ticked instead of printing the destination that I have asked him to repeatedly. He has charged the amount that is required for the destination that I mentioned. Later when I was traveling by mmts the TC came and checked my ticket and highlighted that the destination printed was wrong. I was shocked to know that and I also had to pay a fine of Rs. 260 besides being embarrassed. The people at the ticket counters in Hyderabad are so popular for their reckless attitude. When any information is asked they are reluctant to give. More than half of them do not give any authentic and accurate information. When ticket are to be renewed they either collect more amount or print wrong destinations on the ticket. Shame on the way these people work. I had to pay a fine for the no fault of mine.
For all those people who travel by train, please recheck you tickets twice and thrice and verify that the amount, location, date of issue and expiry are right because these disgraceful irresponsible staff are in a dreamland and don't work with their senses half the time
Thanks,
Anuradha
sir.
What is your position in CR, that you order lot of times and division officers cancelled same for their personal profit. As you order to transfer Mr.P.R.Meena TTE to KJT but with in 6 months he came back to CSTM same with Mr.Shaha Nawaz Hussain he also working at CSTM and earning money out of turn.
Your VI taking party from Mr.Ramesh Nair (Baboo) on the ocassion of house ceremony this Baboo is involve in one of Vigilance case, how can you stop corruption with this lame battle.
OK
Now yor department put Mr.Satish and Mr.Bahal on grounding position at CSTM away from cash but they are working at CSTM and earn money blindly under your thumb and you...
Mr.Ravindra Bahot Sr.T.C. wotking in Anti Fraud Squad who ps involve lot of bribe cases and you allow him to work in this useful Squad as wel as Mr.S.K.Dubey angage in Hafta with their own station mate now a days he is trying to pull all RTSA under their nob and they start with Sandeep Travels with the help of Mr.R.J.Sing ERS TNA who is having shelter of CRMS. As Mr.Dubey also belong from CRMS the pair is perfect.
Hope so you will take necessary action to keep your pride?
Thanking you
Arjun Sahay
What is your position in CR, that you order lot of times and division officers cancelled same for their personal profit. As you order to transfer Mr.P.R.Meena TTE to KJT but with in 6 months he came back to CSTM same with Mr.Shaha Nawaz Hussain he also working at CSTM and earning money out of turn.
Your VI taking party from Mr.Ramesh Nair (Baboo) on the ocassion of house ceremony this Baboo is involve in one of Vigilance case, how can you stop corruption with this lame battle.
OK
Now yor department put Mr.Satish and Mr.Bahal on grounding position at CSTM away from cash but they are working at CSTM and earn money blindly under your thumb and you...
Mr.Ravindra Bahot Sr.T.C. wotking in Anti Fraud Squad who ps involve lot of bribe cases and you allow him to work in this useful Squad as wel as Mr.S.K.Dubey angage in Hafta with their own station mate now a days he is trying to pull all RTSA under their nob and they start with Sandeep Travels with the help of Mr.R.J.Sing ERS TNA who is having shelter of CRMS. As Mr.Dubey also belong from CRMS the pair is perfect.
Hope so you will take necessary action to keep your pride?
Thanking you
Arjun Sahay
SIR PLEAS ACTIVE TATKAL BOOKING AGENTS 8:AM
ALL AGENTS business LOSS PLEAS PLEAS
ZAHEER CHAKI
AMIT TRAVELS
C/OAMIT ZEROXE
[protected]@REDIFFMAIL.COM
[protected]
ALL AGENTS business LOSS PLEAS PLEAS
ZAHEER CHAKI
AMIT TRAVELS
C/OAMIT ZEROXE
[protected]@REDIFFMAIL.COM
[protected]
Respected Sir,
I am student of SRM university .Once i was travelling from nungambakkam to guindy with a valid II class local train ticket.When guindy came the ticket collector checked the ticket and he fined me with rupees 256 as i was a bit late in entraining from nungambakkam because of high crowd in the train. Till now it was ok when i said him that sir i having a valid ticket even after that he didnt responded .Atleast the whole guindy Staff abused me in local language i got to know from the local tamilians and atlast he throwed the change money to my face.
Now tell me what should do ??..Should i go and hit him or abuse him too??I can do that with full efficiency but i dont want to do that he is of my father age. I know that even this complaint wont gonna do anything.But i 'll take revenge of this for sure.Its my request to you sir that pls try to teach them manners and then teach a lesson that India is nationally integrated so pls dont be partial and respect people...
rakesh yadav
srm university
I am student of SRM university .Once i was travelling from nungambakkam to guindy with a valid II class local train ticket.When guindy came the ticket collector checked the ticket and he fined me with rupees 256 as i was a bit late in entraining from nungambakkam because of high crowd in the train. Till now it was ok when i said him that sir i having a valid ticket even after that he didnt responded .Atleast the whole guindy Staff abused me in local language i got to know from the local tamilians and atlast he throwed the change money to my face.
Now tell me what should do ??..Should i go and hit him or abuse him too??I can do that with full efficiency but i dont want to do that he is of my father age. I know that even this complaint wont gonna do anything.But i 'll take revenge of this for sure.Its my request to you sir that pls try to teach them manners and then teach a lesson that India is nationally integrated so pls dont be partial and respect people...
rakesh yadav
srm university
Dear sir,
i will give detail below. how many maximux time to refund after
generating the TDR FILE.
Thanks and Regards,
Rajendra Kumar Mohanty
New Delhi
Mob: [protected]
Transaction Details
PNR Number : [protected]
Ticket Type : eticket
Transaction ID : [protected]
Booked On :[protected]
Class : SL
Date Of Journey: 27/4/2010
Railway Zone : CR
Train No : 2860
From Station : KHARAGPUR JN(KGP)To Station: MUMBAI CST(CSTM)
Quota : Tatkal
Reason For TDR : Train Cancelled.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : CR
TDR Filing Date: 28-Apr-2010
Refund Status : Refund under Process
i will give detail below. how many maximux time to refund after
generating the TDR FILE.
Thanks and Regards,
Rajendra Kumar Mohanty
New Delhi
Mob: [protected]
Transaction Details
PNR Number : [protected]
Ticket Type : eticket
Transaction ID : [protected]
Booked On :[protected]
Class : SL
Date Of Journey: 27/4/2010
Railway Zone : CR
Train No : 2860
From Station : KHARAGPUR JN(KGP)To Station: MUMBAI CST(CSTM)
Quota : Tatkal
Reason For TDR : Train Cancelled.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : CR
TDR Filing Date: 28-Apr-2010
Refund Status : Refund under Process
Sir,
Today I, Sri Dhiman Chakraborty, bought a ticket from Santragachi to Abada in Santragachi Railway Junction. My ticket no is 96642197, UTS: 709HA012K1. I am very sad to say you that, the person at the ticket counter made an intentional delay & I missed my train. I told it to that person at the counter. He insulted me in slang language. I am not the only victimized one, it happens now every day. I request you to loop upon this matter. Person who doesn't have any sense of manner, should not take any post of public interaction.
Awaiting your consideration,
Er. Dhiman Chakraborty
Baksara, Howrah, WB
Date: 16/12/2010 email: [protected]@gmail.com
Today I, Sri Dhiman Chakraborty, bought a ticket from Santragachi to Abada in Santragachi Railway Junction. My ticket no is 96642197, UTS: 709HA012K1. I am very sad to say you that, the person at the ticket counter made an intentional delay & I missed my train. I told it to that person at the counter. He insulted me in slang language. I am not the only victimized one, it happens now every day. I request you to loop upon this matter. Person who doesn't have any sense of manner, should not take any post of public interaction.
Awaiting your consideration,
Er. Dhiman Chakraborty
Baksara, Howrah, WB
Date: 16/12/2010 email: [protected]@gmail.com
Respected Sir,
I, Sri Dhiman Chakraborty bought a ticket from Santragachi Junction. My ticket no is 96642197 & UTS: 709HA012K1. I am very sorry to say that the booking Clark at the Santragachi Ticket Counter harassed me intentionally and made a delay & that is why I missed my urgent train. I told this to that person. In reply, he intentionally misbehaved me in slang language. I don't know how dares he. I am not the victimized one, there were other people too who missed that train. Unfortunately it happens now a days. I request you to take necessary steps against this uncultured slum-persons.
Awaiting your decision & judgment
Er. Dhiman Chakraborty
Santragachi
Date: 16/12/2010 Howrah
email: [protected]@gmail.com
I, Sri Dhiman Chakraborty bought a ticket from Santragachi Junction. My ticket no is 96642197 & UTS: 709HA012K1. I am very sorry to say that the booking Clark at the Santragachi Ticket Counter harassed me intentionally and made a delay & that is why I missed my urgent train. I told this to that person. In reply, he intentionally misbehaved me in slang language. I don't know how dares he. I am not the victimized one, there were other people too who missed that train. Unfortunately it happens now a days. I request you to take necessary steps against this uncultured slum-persons.
Awaiting your decision & judgment
Er. Dhiman Chakraborty
Santragachi
Date: 16/12/2010 Howrah
email: [protected]@gmail.com
Jitna T.T howrah me hai aur jo sirf bihar se belong karta hai wo sabhi madherchod hai aur ye sab ko koi sikhata bhi nahi hai kya uska maa aur bahan nahi hai kya..jo madherchod log galat ilzaam me fasata hai...aur sirf bihari T.T aisa karta hai ..ye sab ko training deni chahiye..fir dubara is tarah se nahi honi chaiye..nahi to maa chod kar rakh denge samjha re madherchod sabhi T.T from Howrah
sabhi madherchod T.T hai howrah me...aur wo hai sirf bihari T.T money ke liye apna maa aur baap ko bhi jhutha bana sakta hai bihari T.T...bina galat ka fasata hai madherchod T.T ne..
About robery
I was travelling from raigarh to howrah. While travelling my purse was robbed from train that also from AC 3RD TIER.TRAIN NO. 12129 AZAD HIND EXPRESS
Boggy no. B2.
Purse consists of 1 lakh rupees, all of I'd proof .
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
25%
Complaints
6269
Pending
0
Resolved
1580
+91 11 2338 1213
Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
View all Indian Railways contact information
We are on way of journey from Kayankulam to Guwahti in the Guwahati Express (Train No.2515) my PNR No. is[protected]. Sir, I have Booked a ticket in AC 3Tire Bogy No.98109. But from Vijayawada onwards the system of AC is not working(completely) we the passengers requested the station master of Rajmuntry and the AC attender of the coach. But they are not responded till now. How we can travel this long route without a AC in this area especially in this Terrible hot. Hope, you will do the needful at the earliest