Indian Railways Complaints & Reviews

Last Friday whilst boarding the Ferozepur Janata train from Mumbai Central, i was surprised that the entire non-reservation compartments were occupied by touts/goondas directly from the yard. They sold the seats at Rs.20 to Rs.30/- per seat and misbehehaved and roughly handled, physically and verbally abused the people who refused to pay. Not a single person was spared including a old woman and a pregnant one. All this whilst members of...

On 09/03/2008 at around 14:05 pm, I went to purchase three tickets for Howrah at Sheoraphuli station.

I asked the booking clerk - “Please give me three Tickets for Howrah. One ticket should be separate”. I gave one Rs. 100 note inside the window as the payment of fare.

The booking clerk was busy in his work. At the same time it was announced that Down Burdwan Local is coming at Platform No. 5. br...

Sir/Madam,

I am addressing to your office as I couldn't find any mail id at WCR website.

After having suffered many a times I am writing for your kind intervention to stop suffering of the unemployed youths who travel for their interviews etc. and are not in a way to Bribe the TTE for the Berth allotment.

I am basically from Jabalpur and ocassionally travel to Bhopal for interviews ,exams...

pnr no[protected],transaction no.[protected], we want to cancell only 3rd person a rahul, age 10, male ticket . repeated times attempted to cancell this one ticket, but i unable to cancell,. i went to machilipatnam rail reservation counter, they also rejected to cancell . This facillity was not given to e-ticket holders after chart prepared. I objecting and this is not currect to withdraw this facility to e-ticket holders. This facility is...

am regular user of 3RJ/JS DMU Passenger running between Rourkela nad sambalpur under South Eastern Railway but Unfortunately this train never runs in time. It is a record that during the Year 2007 it has not arrived Jharsuguda in right time for a single day. The coaches dont have bath and toilet facility as it is DMU. Particularly ladies and old man face trouble as it is uncertain when it will reach the destination. I am astonished when...

My son, Kavish Khanna along with one of his friend, G.S. Bhatti boarded the Train No. 2703/FALAKNUMA EXPRESS from Howrah Station on 04.03.08. They were to appear for an interview in Hyderabad for a job in Hotel Industry. Both are presently students of International Institute of Hotel Management (IIHM), Kolkata. I booked the to and fro ticket for them in sleeper class through internet. Since I am based in NOIDA and they were in Kolkata at...

Respected madam /sir,

I would like to draw ur kind attention towards the problem passengers facing since last few months at H.Nizamuddin railway station.
Maximum crowd prefer the outer ring road end of the station where there is a plenty of ticket windows but only 2-3 are in working condition.
sometimes even they also failed!
Another big problem is that there is no seprate window for PLATFORM TICKET.br...

madam /sir,

i travell in train last 4 year with monthly seassional ticket (ujjain -indore-ujjain) but in indore and same to ujjain not issued monthly seassional ticket after 6:00 (in evening )because they say link of railways to be down .

we are job like person we are early in morning or late night both same condition railway staff not preffer to make our MST to after 6: 00(in evining ).

all of...

Now I am travelling in 3TR AC (B3 31, 32) by KONARK Express No. 1019 from Lonavala to Berhampur. Starting point of the train is CST Mumbai. We started complaining from Lonavala and now we have crossed KAZIPET but our the railway personnel in different stations is just unable to solve as there is some major defect. From the coach crew/TTE it is assertained that the coach/train was not examined before departure. It shows the irresponsible behaviour...

We are central government of India employees. We had taken few connections from your company through your field officer Mr Amit. Our telephone nos are [protected] and [protected]. Presently our mobile postpaid plan is Rs 199 + tax. As discussed with Mr Amit , we wanted to change our plan to rent of Rs Rs 99 + tax with call charges 50 paise per minute and in CUG of railways with 200 free SMS. Also the mob to landline cost to be 1 re all over...

We had reserved 15 berths in A.C. II tier (2 AC) through IRCTC in train No.2230A,NDLS LKO AC SPL. from Ghaziabad to Lucknow on 19th February,08

We were issued three PNR nos. [protected](allotted seats 2,4,6,11,12,17), [protected] (allotted seats 44,46,41,42,35,36) and [protected] (allotted seats 23,24,18). The tickets were courierd at our residence.

However, on the date of travel i.e. on 19th February, 08,...

Mis Bihaviour by station master
Dear sir,
I am very sorry to interrupt you. but i have no other option except that. Sir, my native place is (village) mubarikpur that is near to khekra in district Baghpat (U.P). by luck we have railway facility that is from old Delhi to samli sharanpur via noli,fakharpur and khekra to delhi . we are facing following problems here.
1. either station master is not in their cabin.
2....

I had booked a ticket thru IRCTC in AC chair car from Surat to BCT for[protected]. The AC coach was not joined and instead simple SL coach was attached. I have submitted application for refund (due to change in coach) alongwith TTE's CGR slip on 10th April 07. After numerous reminders and several visits to IRCTC's office in Mumbai, REFUND is still awaited. My PNR no. is [protected] and CGR no: A 670248...

To
The Manager,
IRCTC,
Delhi.


Dear Sir,

This is regarding the online payment failure of the transaction and the refund due to it. I have not received any response for my numerous mails.

I tried booking a ticket on 5 February 2008 through my online SBI account no. [protected] on IRCTC website. The ticket was being booked from Chennai to Delhi on Garib Rath.
...

Subject :System improvements and procedure amendments to improve transparency and reducing possibility of corruption in Parcel System.

Suggestions : There should be a maximum time limit assigned to reach a booked item from source to destination considering the variours constraints like distance, direct route, frequencies of train etc.
I have booked some household goods from lucknow to kharagpur (receipt no. F 993522)...

Hi,

This is in regards to H.T.T.C. - K. L. Mehra in Train #2903 Golden Temple from Ranthambore to New Delhi Railways station on January 20, 2008. I did not have a confirm ticket and had to come to Delhi in a hurry. Therefore, I bought a normal ticket and sat in the sleeper class. Thinking that I will pay the difference on the ticket in the train, as advised by the railway employee on the ticket counter. The H.T.T.C K. L...

Dear Sir,
Please see my following mails.This is regarding refund od Money against cancelled Ticket.I would like to draw your attention.

Regds,
Chandrajit
[protected]------
From: Chandrajit Dasgupta ([protected]@hotmail.com)
Sent: Friday, December 14, 2007 12:43:22 PM
To: tdr ([protected]@irctc.co.in)
Cc: [protected]@irctc.co.in; [protected]@irctc.co.in; [protected]@yahoo.co.in...

The tatkal reservation cost has been increased to the full distance. Even if you are travelling half the distance you need to pay the full distance cost. They have excluded some trains from this fare magic!! I dont know who is behind these policies. When I asked reservation counter executive, her reply was for most of the trains, the fair is for the full length travel....

I have booked an i-ticket in IRCTC online to travel on 7th of Oct 2007, but till date I didn't receive that ticket. They didn't even reimburse my money till date. I have raised many mails to IRCTC concerned officers they say it is still pending. Its just a PING-PONG game with the Railways, Courier people.

Chain of Mails:
Undlvd IRCTC ticket
CRM DEPT PRAVESH to me 10/5/07

Dear customer...

My husband & I boarded the Karnataka Express on 9th Feb 2008 from New Delhi Railway Station at 9.15pm. Our coach no was s1 & seat nos were 34 & 36. We chained our VIP suitcase and other bag. Had our dinner and lied down on the birth so that we could sleep. We couldn't sleep till 1.30 am as co passengers were talking. I requestd them to sleep. Morning when we got up the suitcase was not there but the other bag was there. We...