Indian Railways Complaints & Reviews

I wish to draw your attention to an incident where rules were misused to harass an honest citizen.

I had my tickets booked for T.No. 2952 Rajdhani from New Delhi to Mumbai Central, Seat no 13/15, coach A1. I had joint E- ticket with my husband as master passenger..Just 15 mins before the depature the diversion in the route was announced and expected 8 hrs delay in arrival was expressed which was more than usual in these expected...

Respected Minister, Lalu Prasad Yadhav,


"Anaka Namashkar"

sub: Bharath ke "GAREEB RATH"


We are always proud & happy the New plans & changes adopting by you in railways.

Just like the "GAREEB RATH" is also great acceptance for the ordinary people, no doubt about it.

Our humble request you to change...

i was travelling from kanpur to new delhi my to tickets were confirmed and due to some urgency i have to bring my sister also so after entering the boogie i asked TTE to confirm one ticket if possible before and shown him the First class ticked against which i was requiring the seat but the TTE talked in very rude way, misbehaved and charged just double amount for the ticket i.e. 84 rs as excess fare and 560 rs more for i dont know what...

Dear all, Now our rail Mnstr s reducing facility &that too without reducing fare.

recently I experienced less room is there in 3AC as our intelligent railway dept has increased the number of berth from 8 to 9 in 3AC coupe, even there is no room to lie down comfortably.

i[censored] hd to mount upper berth, U hv to go asd u r in tunnel...

Dear Sir,
My parents are traveling from MUGHAL SRAI to LOKMANIYA TILAK MUMBAI by Train No.2142 with valid tickets and the train authority peoples not letting my father to acquire his seat without any reason, unnecessary they are harassing my parents. Please look into the matter and take some strict action against the responsible persons for this kind of activities.
Hope you will look into the matter and do the needful as earliest.br...

My parents was having confirm sleeper class ticket on date 16/06/08 in train no.: 2124, S-9.16 M. 57 & S-9.8 F.47. The ticket no.: 85882968, PNR no. :[protected]. They was having their ticket from mugholsari junction (U.P.), the authorities of the station did not let them to sit on their confirm berth.Right now my parents are on their way just sitting in the train like a waiting list passenger, they are sitting on the floor, they...

Respected Sir,
I have to go Chandigarh from Lucknow on 10th June
2008 for Official Visit of Industries (Working in Central Pollution
Control Board, North Zonal Office, LKO) with PNR-[protected] in 2nd AC
Coach, but on that day The railway Authority has not provided any 2tier
(2nd AC) in Tr. No.-2231. The shifted all passangers in 3rd AC and in my
ticket we were 3 persons,...

My journey from Trichur to Chennai on 8th December 2007 was cancelled due to Drivers starick at Trivandrum Division on 8.12.2007, I was forced to cancel my journey by that train. My ticket details are
1. Transaction ID No.[protected]
2.PNR No.[protected]
3.Train No.6323/SHALIMAR EXPRESS.
4.Date of Journey 8.12.2007
5. Journey from Thrisur to Chennai.
6. Govt. ID No.5435 of GOI
7 Ticket for three...

sir,
with due respect I would like to inform you that the ticket issuing staffs of Dibrugarh Railway station are not working properly nowadays.For example, when we requested one of the ticket collecting staff who was sitting and issued sleeper class ticket for Rajdhani exp.in C.T.O office, Dibrugarh Railway station on last 6th June of 2008 at 7.30 p.m, for issuing otherdays ticket, he refused to give it by saying that he is busy...

Hi,

I am disappointed to say that the customer service quality of the organization with the biggest network is so poor. i have been trying to call up Indian Railway customer service from last 8 days and nobody is picking up the phone after the IVR, also tried sending mails on "[protected]@irctc.co.in" & "[protected]@irctc.co.in" but everytime gets a bounce notice. I had booked a ticket from Mumbai to Delhi...

Place: Hyderabad
Date:[protected].

To
The concerned Manager
Indian Railways

Dear Sir/Madam,

Ref: PNR No:[protected] date of Journey: 06.06.2008 & train no: 6310
& PNR :[protected] date of Journey: 08.06.2008 & train no: 8189.
Sub: Requesting for an explanation regarding non-confirmation of ticket.


With reference...

Hi I was traveling from Allahabad to Chennai through Sangamithra exp.. My Ticket was on WL, the previous TT had confirmed all the RACs and there where few more seats left and i was the next in line to be alloted for the vacant seats. the TT of coach hoo boarded the coach all Allahabad dint alocate to us and he sold the tickets to others who bribed him and when I asked him whats he doing he pushed us out of the box and we where forced to...

Dear Sir
Refund against cancellation of the ticket not received. This is against
Ahmedabad-Newdelhi Rajdhani Exp for ticket Waitlisted 2/3/4 and subsequent
submission of application with station master.

Please take a note of the details :
TDR Sr No. 354400
PNR -[protected]
Train No 2957
Dated : 29/03/08
Ticket No: 67284997
Amount -INR 2340
Waitlist-(after...

We were travelling from chennai to Mumbai
DATE OF TRAVEL- 9/06/08
TRAIN- MUMBAI MAIL

ROBBERY- 6 PEOPLE BEING ROBBED OF CHAINS & PURSES, CASH MOBILES.(co-passangers not us)
LOCATION- BEFORE -KADAPA STATION
TIME - 4 AM TO 5 AM ( 10/06/2008)
APPROXIMATE LOSS- 6-8 LACS OF ALL THE PEOPLE.

1- We filed the FIR WITH THE TC on the train. He has not handed over the copy of the fir...

I have travelled in Howrah mail on June 10 from chennai to visakhapatnam in a side middle berth. Most inconvenient journey. getting up and getting down from this newly introduced side midle berth is very difficult. Indian railways promised that ticket fare will be reduced where they have introduced side middle berth but they are charging full fare. I had to sit on the long berths, where the space is not enough.
the new berth has...

MY maternal aunty with his 4yrs Child and two other relatives where having confirmed ticket of Railways Special train Known as Teachers special (trian.no.140S) from Varanasi Junction Railways station. But when they arrived to be boarded on train on[protected] as per sheduled departure date and time, there where no coach of the type mentioned in thier ticket also the ticket collector was very vergulistic with them for the enquiry on same...

Hello Sir/Madam,

I travel very frequently between Chennai and Bangalore. I am happy as we have all class of seats available and can travel very comfortably in the AC compartments.

But one thing that bothers all the passengers is the number o[censored]nreserved people getting into the reserved compartments. The reserved passengers have to fight for their seats. Not just that, it is very difficult to board the trains...

Very true. There are 133 bus services running on Fridays to Kerala via Hosur....

I am Sameer Mittal, This is regarding the E ticket which i reserved 4 Jun 08 from Faridabad to kopargaon (Trans id- [protected], PNR-[protected]), Status for the ticket was Waiting List, I boarded the train from faridabad but at Agra chavani station.TTE told me that this ticket is not valid now, because E ticket get cancel and refund automatically i[censored]nder Waiting List, and it will be same for return tickets as well, For travelling he charged...

With great expectation and hope I registered a complaint No.344779 on may 1, 2008 at ernakulam town station at 7.30 pm . My expectation about the indian railways customerservice was jeopardised, when I felt that my complaint was not taken care by the authorities even after one month. Ifeel I have wasted my time in registering the complaint.

Is this what the Indian Railway is all about??????!!...