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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 308

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M
M.S.Samba Siva Rao
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non availability of reservation in internet as well as reservation counter at Stations

Visakhapatnam,
Date :[protected]

M.S.Samba Siva Rao,

Sir,
When we check the reservation status in Indian Railways especially in South Eastern Railways it is astonishing to statate that the accommodation in internet as well as in railway station counter will not be available. However if any one approach the broker stationed at Visahapatnam the accommodation will be available by charging extra amount....
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Ravi Chandra palle
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tatkal booking of no use

Dear Sir,

I have to travel from Ernakulam to Hyderabad on[protected]. I booked an e-ticket from irctc.co.in on[protected] at 08:14 a.m. with pnr number [protected] in tatkal quota for Sabari Express. When I started booking the ticket at 8.00 am, the number of available tickets were 119 for Second sleeper and 12 for 3 AC. But when I tried booking for 3AC it showed "not available" then I tried for 2nd sleeper and I...
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S
Subhash Gupta
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wheelchair not delivered -booked through train

This is very tormenting and agonising that the wheel - chair parcel, which was booked and sent on Sabarmati express ( train no.-9167 )from Vadodara rly station (BRC) to Orai railway station on 19/05/08 ; is not receieved till now ? It is urgently required !!
The parcel was booked on passenger ticket ( PNR no.[protected], ticket no.[protected] luggage ticket no.-C 766962 ) it was P.V.C. packed at Vadodara station and sent thro'...
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Vikas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour at booking Counter

Mr.Basavraj at Electronic City, Bangalore Karnataka Branch always talks roughy with the customera who came for booking train tickets.He delays un-necessarily to give the ticket also.
He creates an issue and talks arrogantly in Kannada.
He avoid to talk in Hindi/Ejnglish if customer don't understand Kannada.He use abuse language. Only one counter there and he is the one man show there.He takes 20 minutes breaks for Breakfast...
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Himadri mukhopadhyay
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BED SHEETS AND TOWELS NOT PROVIDED IN KOLKATA RAJDHANI

Ticket PNR nos:[protected], [protected], [protected], [protected], [protected], [protected]...many other passangers on 2305 Rajdhani.
complain: all above ticket holders did not get bed sheet and towels on 2305 Rajdhani express on 25.05.06.
when requested for the same, Even the train suparintendent expressed his inability to provide the same. inspite of our request, Mr.Rahul Bannerjee the train superintendent did not turn up to give...
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R
rajesh kumar
from Mumbai, Maharashtra
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regarding the catering service

i want to lodge a complaint against the caterign guys of train no 2925 - PASCHIM EXPRESS. The train has started from Mumbai on the 25 th of May at the right time i.e 11.35 am and these guys haven't served lunch on the train and they claim that this is their first day of catering. What are we supposed to do for food. There are so many people who haven't their lunch because of certain irresponsible people and especially when they...
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Ramesh Kamarapu
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indian Railways Service (Open Cheating Passengers)

Hi All,

Please look into this and realize the true face of Indian railways…..
Why Indian railways started the tatkal service?

a)To Server Passenger Better or
b)To get more profits by cheating passengers.

I have verified the status of the tickets (from Bombay to Hyderabad) well in advance almost 90 days before. And the statuses of the tickets are WL (Wait List)
br...
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S
Sonal Sharma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stolen Purse on GT Train ( New Delhi - Nagpur)

Sir,

I boarded the Train No 2616 ( GT - from New Delhi for Nagpur on 19.5.2008)
PNR NO : [protected]
Coach : A3 ( AC 2 Tier), Train No 2616, Berth No : 19 / 20 / 21 & 2
My Purse was Stolen on 19.5.2008 at around 10.30 / 11.00 PM
My Purse had the following :
a) Cash : Rs 7500 /-,
b) SBI ATM Card,
c) IDBI ATM Cum Debit Card,
d) HDFC ATM Cum Debit Card,...
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E
E V S Nambeesan
from Bengaluru, Karnataka
Aug 16, 2022
This thread was updated on Aug 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Heavy rush in Reservation coaches

Sir,
I happened to travel in Venad Express from Aluva to Thiruvananthapuram central on[protected]. I reserved six tickets for my family. I got six seat numbers also. But, when the train reached Aluva, I was surprised to see that I could not even enter into the reservation compartment. That much heavy rush was there inside the compartment. Somehow, I managed to get inside the compartment. Even then I was able to get only...
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P
Prashant Kumar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TTE Cheating a Passenger

I was travelling from Raichur to Pune on 18/05/08 by Train No:1042(Chennai Mumabi Express).My tkt (no:[protected]) was in waiting list.After approaching the TTE(who was on duty from Guntkal Junction to WADI junction), he demanded 150 Rs for getting me a confirmed seat, which I paid to him without making any hesitation.But later when one more TTE from WADI junction woke me up and said that the seat deos not belong to me and the other TTE has...
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S
shrilekha
from Hyderabad, Telangana
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Corrupt TC in Mumbai Express

I was travelling with confirmed tickets with names on the chart, by Mumbai Express on 18th May 2008 in 2nd class compartment.Though I had a confirmed ticket TC harrassed me and my family in every 1 hour and asked to take two births and pay for the third.!!!Can anyone imagine this, you have to pay again for a confirmed birth. TCs name is S. Venkateshwaru.When we refuse to pay he called Police . Railway police officer understood the case and...
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M
mohammad obedullah
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

distribution of non washed bed rolls

On 05/05/2008, when traveling from kakinada to Secunderabad by Gautami Express (T.No. 2737) B-2/ 17 ( PNR[protected], noticed that bed rolls issued by IRCTC Contractor were un washed and kept in re used covers with out seal. The matter was complained to TTE and he verified that all the bed rolls are in the same condition, no rectification done by the duty Manager of the Contractor. Hence lodged a complaint vide Sr No. 146601 in the complaint...
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Sibdas Sinha
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Miss Behaviour & Very Slang Language

On 10.04.2008 at arround 09:15 am at Sealdah Railway Station counter no. 20 I went to puchase a return tickit fron Sealdah to Kankinara ( Ticket No. D[protected] in the long line, when I came in front of the counter along with a Rs. 100/- note because I haven't any coins thereby. Then railway employe in counter no. 20 thrown my Rs. 100/- note and said give small coins then I purchased a biscuit packet from railway hoker a return back...
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Nikhil Sharma
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of TDR pending for 4 months

TDR # 415605 for the date 16/11/2007 at Ahmedabad.
Application regarding this was submitted for refund by speed post on 25/12/2007 and still waiting on a response for the same.

Kindly do the needful & let me know if anything else to be done.



Regards,

Nikhil Sharma...
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Jyothikrishnan R Pillai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bike booked thru parcel service not delivered even after 15 days.

Hi,

I have booked a parcel (A Hero Honda splendor) thru railways parcel service on 28th April 2008. (Bill number B 576493) at Pune Railway station. It was to send from Pune to Chennai.

At the time of booking external agencies were asking for extra money to sent that on the same day. But I denied saying that I would pay only the money which is determined by railway. I booked the parcel and I was told that it...
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Suman Kalyan Datta
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Uncomfortable journey & route extension

Dear Sir,
I used to travel by important intercity trains like shatabdi express, coalfield superfast express, black diamond express & jan shatabdi express of eastern railway division. Myself an upper class passenger and after a hectic business schedule, i always prefer to travel comfortably & hassle free.
As Im a regular traveller by the trains as above mentioned, i like to bring attention of senior railway officers...
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Jitendra Desai
from Shamgarh, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of cancelled duplicate ticket

I had booked the follwing tickets for Ahmedabad to Banglore on 13th Feb. The train no is 6501 for the travel commecing in 13th May.

While booking for the tickets I had requested for physical tickets. Subsequently I lost the tickets and requested for the Duplicate tickets also. However, unfortunately due to an accident in the faily I am unable to undertake the journey. I approached the Western Railway authorities at Ahmedabad...
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Aquil Sardar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair rule for reservation confirmation

Indian Railways issue tatkal reservation tickets in five days in advance and normal reservation (Now in holiday) 90 days in advance.

While confirmation of waiting list ticket, tatkal tickets are give higher priority than normal (RAC & waiting) tickets. That means if a person takes normal waiting / RAC ticket before 90 days, his ticket will not get confirm if any waiting list tatkal ticket which is purchase just 1 to 5 day...
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VISHAL BHUSHAN
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG I-TICKET BOOKING STATUS

i have booked an i-ticket with the details given below:


PNR No [protected]
Train No 5934 Train Name ASR DBRT EXPRES
From SRE To BUI
Date[protected] Class 3A
Boarding Point S RE Reservation Upto BUI
Quota General

S# Name Age Sex Seat/Berth Coach Status
1 VISHAL BHUSHAN 28 Male 0062 B1 CONFIRMED
2 DIPTI SRIVASTAVA 23 Female 0000 WL 12

Total...
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C.SREEDHARAN
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against TTE

Dear Sirs

Sub: Complaint against TTE

On 13.01. 2008 (today) my daughter SREECHITRA forced to travel without reservation although she was holding a confirmed reservation ticket. She booked her ticket (PNR No:[protected] from Ramgundam to Bangalore by train number: 2591) on ladies quota. But when entered in the train the berth/seat (S5 coach, berth: 5) allotted to her found occupied by some male passenger. He...
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