Indian Railways Complaints & Reviews

vendor selling products above MRP. they are nor giving any bill for proff. like biskut of MRP Rs. 15 they are selling Rs. 18, MRP Rs. 10 They are selling Rs. 12 around 20% above of MRP.

pls do needfull thing asap.

Thanks

Rahul Agarwal

I had to board train no 15635 from Jamnagar to Kanpur central on 29 apr 2011.the reservation did ot get confirmed and it was stuck on waiting list 10 when the chart got prepared. Till date i have not got the refund. My ticket deposit receipt no is 450925.my PNR no was[protected] and train ticket no was 49420868.Refund of Rs 998/= is still due. How much delay more will be there? I had send reminders to Chief Commercial Manager but still there is no reply.

dear sir,
it to inform you that train no. 1DM(muzaffarnagar to delhi) is running right time upto Shahadra but reaching delhi late upto 0900 hrs daily so we are reaching late at our working place you are requested to look i to the matter.

To: Date :21.05.2008

The Divisional Manager,

SWR, Bangalore.


Dear Sir,


Sub :- Train No.523-524 Suvarna Passenger not running in/on time And requesting for Extra train from BGT -MKM

With reference to the above subject, we the daily travelers would like to bring you a few lines for your kind consideration and favorable action in this matter please.
Sir above 10, 000 people are traveling everyday to Bangalore, who are working for various sectors for their livelihood by purely depending on Suvarna passanger Train .No.523-524, we hope you might have also aware of it. But recently the Kolar Bangarapet passanger was extended up to Bangalore(BNC), Which is run by within 5-10 minutes gap before Suvarna passanger. And also we are observing that it is not in proper running condition and most of the time it has got breakdown, so obviously it affecting the other trains espically Suvarna Passanger.

Because of this problem, we are not bale to reach our offices inon time. we would like to inform that,

the train is getting delayed everyday, sometime the train reaches the Bangalore city around 9:45 - 10:00a.m in the morning, Sir we leave our home in the early morning around 5:50a.m to catch the train,

And in Night times the train reaches Marikuppam station around 9:45p.m -10:00p.m, and this creates a lot of problems to the Lady Travelers, and many of them comes from a far village, and they don, t have the proper Auto facility at Night times, we reach our home around 11:00p.m & leave our home 5:50,

we are suffering a lot of problems due to the inconvenient,
and we are into a lot of mental illness and stress everyday whether we reach the office in/on time, And most of the employees have lost their employment due to the cause.

And some time the Suvarna passanger is run on time it is upto KJM (Reaches by 8:40-50) and after that it takes 35-50 minutes to reach SBC in the morning time.
So we kindly request your good self to look into this application and take the necessary / seriouse action to run the above said train in/on time on pripority.

We hope you will do the needfull at the earliest.

Thanking you,

Your faithfully,


Daily Travelers -Suvarna Passangers

Can Railway Ministry Clarify who are the person responsible for late running of trains or they can declare Bonus only to their staff for the Excellent service from the revenue earned by Indian railway.

Date ; 15.04.09 train name muzafarnagar timings

Sir, I have traveled from HUBLI to BANGALORE in train no 6590/RANI CHENNAMA EXPRESS, I have booked Ticket in TATKAL hence ticket is booked from C SHAHUMHARAJ T(KOP) to BANGALORE CY JN (SBC) , Ticket is E-Ticket, My Transaction ID: [protected] , PNR No ; [protected],Date of journey: 14.11.2007,class: 3A,Coach no : B1,Seat no : 0033/LB. My Identification to be carried is Driving License No E/TN/037/003734/2001.Expected Time of Arrival is 7.30AM at Bangalore. I have booked my Ticket from Bangalore to Coimbatore in JETLITE AIRLINE FLIGHT, The Departure time is 10.25AM ,since there is 3 hours gap I booked in that flight, my flight booking details is Ticket No; ETKT 705 [protected],BOOKING REFERENCE : AMADEUS: X4UBJD,AIRLINE : S2/J38JN. FLIGHT NO IS S2 0231.
The Train which I was traveling reached Hariyelli near TumKur around 7.15AM it stopped there, and there is no sign of starting again , I asked TTR he told it is crossing so the train will start any time and we can reach Bangalore By 8.30 AM, but till 8.30 Train has not started when I asked some railway staff they told there is some problem in Railway track it will take further one hour hence it is not possible to catch the flight, they told if I catch Bus also it is not possible to catch flight, better I can try for some Taxi it is also very difficult. Any how I have to catch the flight otherwise my ticket money will go also all my programme will be disturbed, Hence I catch a Taxi he told it will be difficult to reach Airport in time anyhow he will try. To my luck I have finally catched my Flight, I have Paid the Taxi Rs.1500/-.

Due to the abnormal delay of the Train I have Taken Taxi for RS 1500/- also I have faced tremendous mental tension that you can understand, hence kindly take necessary action so that I can get the compensation.

EXCEPTING YOUR KIND ACTION IN THIS REGARD.

WITH REGARDS,

A.MOHAMED BASHEER

Please refer my earlier letter send to Chief commercial manager New Delhi dated 10 Dec 07

Sir,

1. I am a serving defence personnel and at present serving at 152 Helicopter Unit, Air Force Station Sarsawa, Saharanpur (U.P) 247 232.

2. I was issued a FRW SL. No. 10AA 601068 for the journey from Saharanpur to Mysore and back, accordingly FRW was changed at SAHARANPUR railway Station and onward reservation was done for 27 Nov 07 from H Nizamuddin to Bangalore City (PNR NO.[protected] and return journey was planned for 06 Dec 07 from Bangalore city to H Nizamuddin (PNR No.[protected], However the reservation clerk at Saharanpur has mentioned the return date on foil of FRW but not mentioned the PNR No.[protected] on foil of FRW.

3. When reached Mysore, I was told to return on 02 Dec 07 than I approached Mysore Railway Reservation counter for preponment journey to 02 Dec 07 for 06 Dec 07 and deposited all the tickets with Reservation Clerk alongwith reservation slip. Reservation clerk had changed my reservation and given me ticket for 02 Dec 07 (PNR No.[protected]. Reservation clerk at Mysore railway station had also not mentioned the change of date at FRW Foil and even mentioned the Ticket authority wrong as (PNR No.[protected] instead of (PNR NO.[protected].(Xerox copies of all tickets attached)

4. On 02 Dec 07 I checked my name in reservation chart and boarded in train 2429 (Bangalore – H. Nizamuddin Exp), when TTE (Mr SK Sharma) had come for checking the tickets I produced the FRW Foil, tickets wearing PNR No.[protected],(in which whole amount was charged by railway) and PNR No.[protected]. TTE asked me to produce PNR No.[protected] as this PNR No. was mentioned in ticket of 02 Dec 07. I told the TTE that the PNR was of 06 Dec 07 which I got pre-pond to 02 Dec 07 hence deposited at Mysore Railway Station, then the TTE had told that I do not know and I will treat you as without ticket and charge the amount by making a remarks that you defence personnel are not paying anything to railway and want to enjoy the facility of Rajdhani Train., I had requested him that this is the mistake of reservation clerk at Mysore as he had not mentioned the change in FRW Foil and put in wrong Ticket authority in reservation slip of 02 Dec 07
than he told me to get down of the train at next station, I can carry you only if you pay Rs. 2105/-. I had produced the Xerox copy of 06 Dec 07 reservation slip but he did not listen to me and made me run behind him till 2245 hrs on 02 Dec 07, also stopped my Dinner, kept my tickets in his pocket and ask me to pay Rs. 2105/-. Than I told him that I want to meet Train Superintendent, he told me that I am the same person but when confirmed from other person in train I came to know that he was not the Train Superintendent. Than I met Train Superintendent, he also did not listen to me and asked me to pay Rs. 2105/-. Than I had paid Rs. 2105/- and obtain a receipt for it (Receipt No. 213095)

5. In view of the above, I request that a complain may please be registered against the Reservation Clerk at Mysore Railway Station and TTE Mr SK Sharma of Rajdhani Exp (2429) of 02 Dec 07 under intimation to me and also Rs. 2105/- collected by TTE from me may be refunded to me at the earliest. In case of any other formalities to be done by me may be intimated to me on priority.

Thanking you,


Yours faithfully,

dear sir please give us the train from dhanbad to jhaja so that we can go to our work on time by not having direct train we go late to work and then come late from our work sir so i want that this thing should not happen and we do our work in time.

Dear All,

I have booked a ticket under Ladies quota and travelled by 2722 Dakshin Express on 09.10.2008 from Nagpur to Hyderabad as per details given below:

1) PNR No: [protected]
2) Train No: 2722
3) From Nagpur to Hyderabad
4) Berth No: S3/ 006

I was not provided any berth on the alloted seat. One person was already travelling by that berth. There were no railway personnel around - No TTE and no railway police. The person occupying the berth has abused me and I can put the unparliamentarian words he has used.

The TTE has not come to the S3 compartment even after I have sent a word to him through the railway catering Boy.

For two continous hours, the person who has unauthorisedly occupied the berth has been humiliating me.

There were another two unauthorised persons in the compartment who have been smoking without any break. These persons should have been booked by the law and should have been fined Rs 200/- for every cigerette/ beedi they smoked.

The railway police have come after 3 hours, and evacuated the unauthorised persons.

This pathetic situation allows terrorists to plant bombs and make trains catch fire and make lot of people like me to sacrifice their lives.

In this connection, I demand that
1)the railways take action on the concerned and compensate me for the mental agony caused to me
2)Pay me the fine that would have been recovered from the persons smoking in the compartment( by recovering it from the persons who are responsible for implementing it),

failing which, I will be compelled to approach through concerned channels for getting the grievance redressed.

World Phone — Lack of training of railways employees

This is a very bad experience regarding your services . it has been finacial loss and more of a mental harrasment. I have booked an i-ticket of 11th november 2007 of Shane-punjab. from Phagwara to New delhi. On reaching the station the train was late for more than 6 hours. So we caught a deluxe bus from jallandhar to delhi and had given the ticket to my brother for cancellation. So he went to jallandhar station to cancel the ticket and he was told that this ticket is from phagwara and will be cancelled from there. So he went to phagwara and the guy over there told that this will be cancelled over internet only like it was booked. It is well known that i-ticket is cancelled from the counter itself accross the country and only e-ticket is cancelled on the net. . 4 days back I have cancelled my shatabdi i- ticket in the same way. Now the ticket is in punjab without been cancelled . There was no reply from customer care dept. after several reminders.
My PNR number is[protected]

Dear Sir,

I Vinay Sukla running a business in bangalore and used to travel a lot by train and get my tickets on my own at Banashankari Complex reservation office and I have been observed this particular lady is behaving in a rude manner with all the passengers who is comming to book tickets.

This is to inform the officials who is reading this mail as this is my 2nd complaint about rude behavior of a railway staff at Banashankari Complex reservation office, Bangalore of south western railays. On 07/11/2007 the lady who was issuing tickets in the counter No.1 had an argument with a boy who had come there to take some tickets and that boy seems to have used some bad words on her for that the lady had come out of the counter and hit that boy who is aged about 23-25 years with her slippers in fromt of so many public who had come to book tickets. even when we trid to convince her to get herself cool but she used bad words to even some senior citizens who tried to convince her and later she dragged that bot in side tthe cabin and tore his shirt, the tickets booked by him also was torn. when I tried to make this as a complaint I happend to Speak to one Mr Dattathreya i was told that he is a vigilence officer of indianrailways he gave ma a Number of Divisional Railway manager where we can book a complaint because this happend to be a disipline matter of Railways. When i tried to call up that particular mobile number to book a complain noone was picking up the phone.

All my worry is that I had been to Banashankari Railway Reservation Office I could see that lady behaving in the same rude manner with a senior citizen who had come to book his tickets. This show that no action is been taken on that lady,(If any action were to have taken she must have changed herself to a polite manner atleast with a Senior Citizen ) We being Indians should have some culture to respect Elderly persons and even if we cannot do good things to them we should not do things by misbehaving with the Senior Citizens.

I think this is a shame full matter for Indian Railways for having hiring such ill mannered people at a public place.

Hope some body to take action and get the respects restored to our senior citizens.

Vinay Sukla

Dear Sir,

Aag kal jo horaha hai ohe Indian Railways ke lieya bhut hi kharab dik hai. All reservation seat 1 month pehelei bik jata hai. 1 month pehele reservation karke confirm nahi hota hai lekin paise dene se 55-10 minuts pehelei reservation mil jata hai. Pure dalal na kharid leta hai yea keya Railways ke lieya aacha hai? Agar iska koi karwai hai to please kare or Indian Railways ka nam roson rakeh Thanking you

Debasish

Today morning (29/Dec/07), I had been to the Malleswaram Railway Station alongwith my father (a senior citizen) to buy tickets. There were very few people in the station. I was the only one to sit in the queue. The 10-15 other people in the station were queueing up at the counter directly. The Railway officer (SANTHANAM) issuing tickets asked everyone to sit down. I was supposed to be at the first of the queue, but SANTHANAM insisted that I go back to the end of the queue, which was unfair. When I tried to explain the situation, SANTHANAM misbehaved with me and my father and asked us to go back to the end of the queue (which was already about 15-20 people).
I request Railway dept to review these cases and take necessary and immediate action. Also, please keep us informed of your actions.

Dear sir
On 26/12/07in bhopal railway station in the monring we r coming from new delhi to bangalore in karnataka express in ganeral boggy.im slepping in the bed.suddenly Railway police are come & beat me &they taken my 300 ruppy.same place last year 04/11/06 in goa express in 12;00 am in the night.im going to goa.police beat me by stick &they taken me near toilet&they taken my 500 ruppy.same types of so many case heppening in bhopal,itarasi&bhusawal.we can't get the e-mail address for complant last year.so we r complaning this year.we r came from north side .sir we can't get the identification of raiyway police.plese help the passanger.how they r taking illigal charge from we.we don't know about railways rules.

your sencerly

yadav bohara
bangalore.

we need direct email id or any cantact address of indian railways for complant.

your faithfully

yadav bohara

Dear Sir,

I would like to draw your kind attention that all Patients from Northern & Eastern Part of India are been harrash by the TT's of Katpadi Station( Vellore). Some how they take money from the patient's or attendors and they don't give any receipt. But unfortunately they don't harrash the people who can speak Tamil. This is very unfortunate that at CMC Vellore arround 80% patient comes from Eastern & Northern part of India.

You are farvently requested to do the needfull at the earliest.

With best regards

Samir Pati
Jamshedpur, Jharkhand.

Hi,

I have booked tickets for my mother in Feb'08 for the travel in Apr'08. My mother happens to be a senior citizen and when I had booked the tickets I got 30% off. With new rules in place she should get 50% off.

I would like to know how to claim the refund.

Thanks

Dear sir,
Most respectfully n humbly i would i like to say that i want a complaint registered against the railway consumer forum. the incident goes this way i Tarachand Chhajed n my wife were travelling from suryanagri express from Mumbai to Jodhpur on 20/03/2008 and had a ticket with waiting list nos 5, 6 respectively in 2-tier ac, the PNR no is [protected]. When we boarded train from mumbai the T.T did check our ticket for 1 hour n then when he checked he started behaving in very rude manner n started abusing my wife n then made us to leave the ac compartment n then were shifted to the sleeper class bogie, the T.T's name was "RAJKUMAR .P. MEENA". So my request is that please take strong actions against that T.T and refund us the difference money because we travelled in second class compartments and got mental harrasments also so please react on it as soon as possible and reply me as soon as possible...
Your's sincerely,
TARACHAND CHHAJED
GANGADEVI CHHAJED

hi sir,
iam living in Chandigarh.I want to complain about the attitude of railway reservation clerks at sector 17, chandigarh. they dont bother to come to their duty in time. Their work speed is too slow. They should get some commission so that they come in time and try to change their culture.

In the Railway booking counter at sector-11 Rohini, delhi, the couter clarks are not behaving well with the public. They are shouting at every one. They are not guiding the public properly. Their speach also not audiable because of their age (about 59). As a result of their mis-guidance, one person has lost about Rs. 480/- because of booking of six tickets in wrong route and subsequently cancelled. Public who are dare enough are also shouting at the staff for their mis behaviour . complaints book is not available (or they hesitate to give). Some vigilance officers from Railways are to be deputed to watch the scene atleast for 15 minutes so that they may understand the problems faced by the public. (This is fourth such nature of complaint by me for the last two years. but nothing is responded) My request is, this may atleast be seen by any responsible railway officer.

i want a ticket to banglore from mumbai

Southern Railways — complaint regarding no answering of enquiry telephone number and rude replies

this is regarding the working condition of tirur railway station in malappuram district in kerala state under sothern railway.. they even not answer the telephone numbers for enquiry at any time [protected] is there enquiry no: and also 131.

Respected Sir/Madam,

On[protected], I planned to travel from Madurai to Chennai Egmore by

Rameswaram Express. I went to the station as per the timing printed in the

ticket. But I couldn’t catch the train on that day, because the departure time

of the train time was changed on that day. I enquired in Madurai Junction

Enquiry in person, they told me that the departure time of train was changed

from that day, asked me to write my name & other details in a Register and

guaranteed to refund the charges.

After that, I went to the Madurai Divisional office more than five times to get the refund. They have

given a reciept and whenever I went, they told me that the train ticket charges will

surely be sent to my residential address as per the receipt. I am still awaiting

for that.


Each and every time their told me that, go and come the next week… still

now your query is processed. I can’t believe that.

Kindly do the needful action for this….(OR) Kindly forward this mail to your superior…Or give the mail id of your superior… I will send this mail

Details of Train Ticket:

Receipt no : 379051

Reservation ticket no. 53733626

PNR No.[protected]

From Madurai to Chennai egmore

Rameswaram Express – RMM -Train No: 6714

Date :[protected]

Train amount: Rs 225/-

Reason : Original ticket is hand over to the sportly on the request.

Thanks in advance

Kindly do the needful action and help me to get the refund as early as possible...

Regards,
Pratap. M

Dear Laloo Prasad Yadav,

Mumbai Nagarcoil Express which travels from Mumbai to Nagarcoil the trains provided to the passengers is really in a very bad conditions so i request you to provide new train or the train which is better conditions so that the passengers can travel comfortably, And we also want good food to be provided in the canteen and it should be charged reasonably. And there is more frequency of the train. So plz do the needful.

I Rajesh Yashwante from mumbai is unhappy with your Tatkal Service, because i want travel from mumbai to Kolkata, but not able to use your facility, because your Tatkat Ticket is booked with in 5 Min from the time its starts, I will be Thankfully i[censored] will look into this matter. +[protected]

Your faithfully
Rajesh Yashwante

Indian Railway — Bad behaviour of on duty policeman

To,

The Railway Minister,
Rail Bhawan, New Delhi

Subject: Complaint against our agement and problem faced durin g travel

in Gorakhpur Avadh Express Train no. 2612 dated 10th May 2008 from

Mumbai to Baroda JN.

Respected Sir,

With due respect we Citizen of India, want to bring in to your kind

attention about the problem we faced during the journey from Mumbai to

Baroda JN. on 10/05/2008 by train Gorakhpur Avadh Express. Following

trouble we faced in General Coach No. G-2.

2. Toilets were so dirty and impossible to use .
3. Language problem with the attending person .
4. police men on the duty was act very badly it also threating some

uneducated people who travel from general class they also ask for move

from their compartment from some specific people and they offer seat to

some people ...what we think about it ? ist it ...Bri...?
5 police men on duty it also behave very badly with two or three people

and even they beat them ...it this democrat country why we tolerate

such behavior we excuse u to take Quick Action Against this type of

government officer...they are recruited for serve the public not for

suck the public...

please take action against so no one threaten and no one ask fpr

Bri...





We request you to kindly pay attention on our complaint and take

necessary action so that passenger would not face these problems in

future

Dear Sir,
I Tauseef Baig booked a Tatkal Ticket of[protected] from Bhopal to Mumbai where in reservation form date mentioned by me was[protected] which means deaprture is to be done on 11th but the ticket given to me was of 12th ( Train originating from ferozpur on 11th and comming to bhopal on 12th) due to which my journey cancelled on 11th whereby i have to bear huge losses.

PNR No. :[protected]
Ticket No. : A10787902
Booking Date and Time :[protected] / 10:04

To: Date :23.05.2008

The Divisional Manager,

SWR, Bangalore.

CC : Honurable Railway Minister,

BCC : General Manager, SWR, bangalore


Dear Sir,


Sub :- Train No.523-524 Suvarna Passenger not running in/on time


With reference to the above subject, we the daily travelers would like to bring you a few lines for your kind consideration and favorable action in this matter please.

Sir above 10, 000 people are traveling everyday to Bangalore, who are working for various sectors for their livelihood by purely depending on Suvarna passanger Train .No.523-524, we hope you might have also aware of it. But recently the Kolar Bangarapet passanger was extended up to Bangalore(BNC), Which is run by within 5-10 minutes gap before Suvarna passanger. And also we are observing that it is not in proper running condition and most of the time it has got breakdown, so obviously it affecting the other trains espically Suvarna Passanger.

Because of this problem, we are not bale to reach our offices inon time. we would like to inform that,

the train is getting delayed everyday, sometime the train reaches the Bangalore city around 9:45 - 10:00a.m in the morning, Sir we leave our home in the early morning around 5:50a.m to catch the train,
And in Night times the train reaches Marikuppam station around 9:45p.m -10:00p.m, and this creates a lot of problems to the Lady Travelers, and many of them comes from a far village, and they don, t have the proper Auto facility at Night times, we reach our home around 11:00p.m & leave our home 5:50,

we are suffering a lot of problems due to the inconvenient,
and we are into a lot of mental illness and stress everyday whether we reach the office in/on time, And most of the employees have lost their employment due to the cause.

And some time the Suvarna passanger is run on time it is upto KJM (Reaches by 8:40-50) and after that it takes 35-50 minutes to reach SBC in the morning time.

So we kindly request your good self to look into this application and take the necessary / seriouse action to run the above said train in/on time on pripority.

We hope you will do the needfull at the earliest.

Thanking you,

Your faithfully,


Daily Travelers -Suvarna Passangers

I totally Agree
with all the complain i have read on this page
i aslso want to let u knw all people that i was travelling from ashram express on 21-05-08 in 2 a.c from ajmer to ahmedabad
and in route my mobile N-73 was stolen.i reached ahmedabad on 22-05-08 morning i went home and find bill copy for that mobile and went to rpf kalupur on 23-05-08 to lodge a fir
i was surprised when the police official said it is uselss to lodge fir go and purchase new mobile, what happen if its lost, why have u not come on the same day, now leave we are not going to register ur fir. this type of sentece was told to me
it is very shame full to railway system and all plice official
they creat and encourage crime tendency in public
police is responsible for all the crime they all know who is responisble but money matters
police only want to make money nothing else they are on platform to harrase pasengers open there bags and ask for some money for tea.
shame on indian railways

Angadippuram Railway Station Revenue must be not bad for the present time to Railway Business in India. 10 trains passing through the station between Shornur and Nilambur. Most of the People from Perintalmanna, Malappuram, Manjeri used to travel this station without any problem to anywhere in the India.

But the Counter for ticket is too small and two personnel sitting to issue the ticket always getting delay to the passenger even most of the time train leaves the platform and passenger running with ticket or without the ticket.

Better develop the ticket counter area and place more staff for ticketing and minimise the long long troubled this situation in that railway station.

Thanks

Dear sir,

I have booked this Ticket for 3rd august 2008 thru Tatkal Quota, you have charged tatkal charges @150 per person. but as per Non-Peak period it should be @75/ per person.
so I request you please refund excess charges charged by you,

PNR No [protected]
Train No 2566 Train Name BIHAR S KRANTI
From NDLS To DBG
Date[protected] Class SL
Boarding Point NDLS Reservation Upto DBG
Quota Tatkal

1 SHABBEER AHMAD 030 Male 0018 S1 CONFIRM
2 HAJRA KHATOON 020 Female 0021 S1 CONFIRM
3 TANWEER AHMAD 040 Male 0019 S1 CONFIRM
Total Fare 00001617

Tatkal charges have been revised as under:-

Classes Existing (in Rs.)
Non-Peak period

(1st Feb. to 31st March & 1st Aug. to 31st Aug.)
SL 75 150






Regards,

Tanweer

Respected Sir,

This is to inform you, we frequently travel by train, my family (my husband, my kid 9 year old and brother and his freind) were traveling to Amritsar dated 31st May, 2008 by Golden temple to Amritsar by 2AC from Mumbai, we had ordered lunch on 01 June, 2008, in lunch we found a dead cockroach in food, which was pathetic surprising. When we had requested for a complaint book the service boy denied to provide that. He took luch and breakfast money and left.

Is their any other way to complaint such kind of incidents, We expect for a long journey atleast the quality of food should be good.

hello n [protected]

kindly take some strict action against some passenger who are creating problem by regular chain pulling in hapur shuttle as it is thier right because it causes lost of punctuality & a crime als0.
being an employee of delhi metro rail corporation it is my duty to point this factor that lot o[censored]nsocial elements are disturbing to lady passengers as well as they are doing all the rubbish in trains. my mental peace is gone due to these elements as i have to go to delhi daily.

yours faithfully
shakeel ahmed
station controller
delhi metro rail corporation
[protected]

Saurashtra Janta Express — Worst Sleeper Coach

Saurashtra Janta Express towards Jamnagar-Mumbai-Jamnagar sleeper coaches are worst. It seems they are never cleaned. You can find mosquito, insects, mouse etc during your entire journey. It would be highly appreciated if certain action is taken on this.

Dear Sir

It may be appreciated that only one train runs between Madurai and Bangalore i.e., 6732 Tuticorin Exp and on its return 6731 Mys Exp. SImilarly between Tajore / Trichy and Blore only Mayiladuthurai exp runs. (6231 and 6232)

First of all getting ticket in these trains has become next to impossible. Either Railway shall increase the number of Coaches (say till S13 / S14 like in KK express) or introduce more trains between these destinations. Out of which increasing the Coaches will be easier option. Because now only S9 is the Max coach available in 6732 / 6731 if railway can add 5 more bogies which in deed increases capacity by almost 60%.

Further once they leave Blore Cantt next these trains stop only at Hosur and vice versa in between the train crosses almost whole of East Bangalore and South Bangalore where more of our IT / ITe Service people stays who forced to come to Cantt / City stations. Instead if the trains stops at Byappanahalli and Sarjapur Road stations which will ease lot of problems to people who stays in these localities. Especially for Trichy bound people they are forced to take one hour permission / half day leave to catch the train. If railway introduces these stations and stop for 2 min lot of Man Power as well as auto / taxi charges shall be saved.

Kindly intimate us whom to contact in this regard and if required we will run a "Signature Campaign" among all the people who are struggling due to the Chronic Issues.

Your earliest positive reply will be highly appreciated

Thanks and regards
Raj Kumar Bhajji Kuduva Mohan
Bangalore

CLAIM FOR REFUND OF MONEY PAID ON DUPLICATE TICKET
TICKET NO.BPT 433975 AGAINST LOST TICKET
PNR NO. [protected] REGISTARED VIDE
REGISTRY NO.3159 DATED 13 JUN 06
Sir,

I have honour to request that I may please be refunded money back paid on duplicate ticket as I could not cancealled duplicate ticket as it is issued BPT, told by clerk that this will be verified andafter verification you will be paid money back.

I registerd ticket to chief Commercial manager (refund)n orthern western railway Jaipur(302006) on 13 Jun 06 but till date no reply has been received by your north western railway. This is third attempt to e-mail.

I request you that refund due under rules may please be send to me at my following address or in my SBI account [protected].

Name of Passenger:1. MK Mishra 2. Mrs S Mishra

I will be to greatfull for your kind action.

Address:
865 SU C/O 47 SU AF C/O Air Force Stn Vadsar Via Kalol Gandhinagar Gujrat (382721)


Your Sincerely
MK MIshra

Dear Sir,
I have lost my money bag at new Delhi railway station while entering into KArnataka Expres on[protected] at 9-30PM. Since the train arrive to the platform late, every was trying to enter the train. It was heavy rush. Some body has taken my purse . I have lost worth of Rs[protected]/ . I have done FIR, filled the form and handed over TTE and Manmad Railstation. I have given complain to Manmad Rail police. Kindly take action and arrange to pay me the compensation as it all happened due to late arrival of train at New Delhi RAil sation.

Railway administration should keep tower security point in all Railway station in India so that they can keep eyes on whole area
of Railway station.

TOWER SECURITY SYSTEM IS VERY IMPORTANT

computer ke hardwear softwear garenty ke sath abhi call karne par 10% discount call [protected]
pen drive 2gb 250 rupay me 5 sal ki garenti ke sath
harddisk 80 gb 1500 rupay me 1 sal ki barenti ke sath

Dear Sir

I would like to bring to your notice the sufferings of the RESERVED TICKET holders in the train ML50, which departed from NCJ to Melmaruvathur on January 18, 2008.

My PNR #[protected]. The tickets got confirmed by 11.30 hrs. on Jan. 18, 2008. We were allotted S4 55 & 63. We boarded the train, there started our mental strain. One Melmaruvathur devotee came with a TTE in NCJ, to check my ticket; the TTE confirmed our seats in S4. Even after that also, they were not satisfied.

We came to know thro one of the passengers named Mr. Rajendran, a lawyer that the train was booked only for Melmaruvathur devotees by paying Rs.700000/- (Rupees seven lakhs) and not for any other passengers. Later whoever crossed, questioned and checked our tickets and started arguing till Madurai (22.00 hrs.). More than 20 devotees would have questioned and argued with us for nearly eight and a half hours. One co-passenger Mr. Sivarajan suffered a lot, he was even pulled by one of the devotees from his allotted seat.

The entire journey was full of mental agony. Nearly 15 devotees sat in each and every cabin of S4, which was more congesting than unreserved. There were two types of coupons among the devotees. “Berth coupons” and “Ordinary coupons”, Though the devotees had “ordinary coupons” they were in this S4 compartment only.

Later boarded at Tirunelveli an old lady aged 75 and her son of 52 yrs. There both were pulled out of their seats by a few devotees and was allowed only to sit the entire journey till TPJ, though they both have confirmed seats. There were no TTE or RPF to rescue the old people. It was much worse.

At Madurai Junction a few of the reserved passengers were not allowed to enter into S5, they were man-handled by the devotees. I am not sure, whether they were allowed to enter into the compartment or not.

Problems might have been solved or even not raised, if
a. The entire train ML50 was allotted only to Melmaruvethur devotees (or)
b. The train was not listed for the public to book tickets (or)
c. Proper instruction would have given to the Melmaruvathur representatives as other reserved tickets were also allotted (or)
d. Any TTE or RPF is there for the rescue

None of the above instructions were given to them, and so, it added fuel to the issue of fire.

The purpose of mailing the above mentioned sufferings might be for your attention and necessary reaction. It would definitely help to protect the passengers in future, if the problems were rectified.

Hope to get a response in this regard.

I Strongly agree with this

AIIMS New Delhi Reservation Booking Counter Par Curruption Horaha hai.

Dear Sir,

I have a live African Grey Parrot with all health papers and i would like to take it to Nasik by train no: 3198 leaving Mumbai on 19th April at 3P.M. Please let me know if i will be allowed to travel.

THANKS & REGARDS

Adrian

Indian Railways — Worst behaviour of attendant and TTE

I with my family were travelling by Jammu Tawi Express (Train No 2472) in Coach No B4, Seat Nos. 50, 51, 53, 54, 56 on date 28/03/09 from Jammu to Kota.
My coach attendent Mr Shashi Shekhar was worst attendent I have ever seen. His behaviour to me and other copassengers was like that he is a relative of Lalooji. Despite little kids travelling with us, he did not provide us Bedsheets, pillows etc. till New Delhi. After New Delhi, he provided us stinking bedsheets, pillows and blankets which were unwashed for several days.Which were unable to use. When we tried to lodge a formal complaiint, he said talk to TTE. I talked to TTE, who was minting money by allotting tickets to unconfirmed outside passengers, he said that he is too busy and cannot give complaint register to me. TT name is Mr Sohan Lal Sharma.He also said that your complaint will be thrown in dustbin as always.

Other copassengers who were frequent in the train said that this is a routine practice in this coach and this duo of Mr Shashi Shekhar and Sohan Lal Shekhar is taking passengers for granted.

If any further information is desired, I would be pleased to submit the same

hi i am manish and i am a engineer in bhopal and i am open a computer senter so any pupole want to sell computer and laptop and any problum in your computer call me
my mobil number is :- [protected], [protected],[protected]
by manish

thanks


garranty ke sath sasta bhe

Hi sir,
Complaint: Regarding incident happened in intercity train (Bangalore-Ernakulum) near Coimbatore on[protected] around 13:00 hrs @ S5 coach..

A lady special checking officer got in to the train @ siganallur (Coimbatore), she asked the ticket with my wife, she showed the E-ticket & a color Xerox laminated ID proof as a identity, but she disagreed the duplicate ID & asked for a fine of 410 Rs, finally she collect Rs 300 considering as without ticket travel & important is she collected the Xerox copy of E-ticket.

My Q?
Why TTR allowed the Xerox, he don’t have right to collect the ticket? He knows the genuineness of the person….

Why the special officer is there, they don’t have work so they are rechecking the ticket which has already checked by TTR? Are railway people don’t be live their TTR’s?

Why she wrote without ticket & collected the Xerox copy without returning?

On what basis she reduced the amount by 410 to 300? What, pocket money aa?

Or she wants give the account saying that she wants to catch hold these many peoples per day? Hope some rule will be there in Railway department is it so?

One thing you know? I lost my PAN card which I kept in my valet while travelling in the same train; I know the difficulty how I got duplicate of the same? So we prefer to keep a color Xerox with lamination, but you people’s rules & regulation makes the people to hate railway department, now I hated your railway department.

If possible please answer my questions for my satisfaction, we are middle class people we know the value of 300 Rs…

Sir,
I along with my friend Board general compartment in Trivendrum-Gwahati super fast train, from
Balasore to Howrah having ticket No-4290, 4291.cost paid-Rs140. But with great resentment to say that
T T E( namely T.R.Ghosh)& his colleagues detained us by saying, it's a 480km restricted train,
Why you board it ? & demand penalty charge from us.When we denied them by saying no T T E either in
Balasore station or in train not restricted us to board this train then why we people are harresing &wasting
our valuable time but one of the T T E, Mr.T.R.Ghosh forcefuly snatch Rs-1000 from us, Since we are in hurry
to attain a patient, we are not able to lodge complain in Howrah stn.But we ask T T E, RPF& ENQ. about
480km restricted train& genuieneness of T T E, Who snatch money from us.but answers were not satisfactory. If in Howrah in day light TTEwill do dacoity, Moist&terrorist like acts without fearing railway
authority& law of the land then nobody will save this country from destrutoin.Please Inspect these fake&
original T T Es through railway vigilance squad to wipe out this mananece.

Indian Railways — Cocroaches in the train, bad behaviour of attendant

Dear Sir,

I have recently travelled by the grand trunk Express 2616, from Bhopal to Nagpur in the 2nd ac compartment on 29th june 09. We faced a lot of problems.

- Firstly the coach was filled with lots of Cocroaches
- The attendant was not knowing any langauge except TAmil.
- On asking for bed Roll, he provided us after half an hour which was is bad shape.
- The TT never came, we went searching for him, as from our 2 tickets, we had only 1 seat s no.

The coach was A2, my PNR is [protected].

If railways is providing such bad services what is it charging us for in 2nd ac, NO CLEANLINESS, NO BED ROLLS, NO PROPER RESPONSE from the staff.

Regards,
Anuradha

Railway — IRREGULARITY REGARDING ISSUING OF TICKET BY BOOKING STAFF

SIR, I AM A STUDENT AND RESIDENT OF SIWAN(BIHAR) .IN MY TOWN TAKING OF RAILWAY TICKET IS SOO MUCH DIFFICULT TASK WHICH I COULD NOT EXPLAIN.IN SIWAN STATION THE BOOKING STAAFS ARE SO SLOW THAT IF SOME ONE IS AT NO 10 AT 8 oclock SO HE GETS AT 11oclock.IN GENERATION OF 3G THE RAILWAY LINK IS ALMOST EVERYTIME FAILED.THE PEOPLE IN MY TOWN GETS VEY MUCH HARRESED THAT THEY BUY TICKET FROM AGENTS.THERES NO WAY OF TAKING TICKET FROM COUNTER.SO SIR ON BEHALF OF MY TOWN I REQUEST U TO PLEASE INTERFERE IN THIS MATTER .WE WILL BE VERY GRATEFUL TO U.ONLY 2 COUNTERS R OPEN AS THERE R MANY COUNTERS.THANKS.YOUR"S DANISH

even at reservation counter ludhiana jn they do not return ur money back if it is below+ 10 rupee, they even give badw+++ords llike benchod & madarchod they are just holes or u may say right w+ords (piles on railw+ay )

respected sir, on 15/09/2009, iwas travelling by sadbhavna express no. 4013, coach no. s-4, seat no. 52, and in the early hours of night at 4am near gaziabad, i took a cup of tea from the tea vendor, and after that i fell unconcious for about 1and half hours, and regain my conciousness at old delhi station, and found that my jeans pocket is cut witH a sharp thing n my purse, my nokia 7210 mobile iemi no.[protected], 6 gsm sim cards of no. [protected](vodafone), [protected](aircel), [protected](smart), [protected](reliance), [protected](reliance), [protected](idea), and my voter id. (GPV[protected], along wit that my luggage worth 5200 was stolen(2200 in cash), when contacted old delhi police officers they said that lodging an fir is useless and you are not going to get these things back, and instead of FIR they took a written complain about lost of my mobile phone, my sim cards and voter id which i lost during the journey, without mentioning theft any where, so that no one can use it unauthorised, in other way round is that they dont have to investigate the case, sir this shows how the police is "friendly& responsible" towards public . i want the case to be investigated get the culprits behid barso that these kind of incidents be controlled.

my pnr no is -[protected], sir i would like to add here that sir i approached a rpf personnel at station instead of lodging complain he told me to go to the police station and lodge my complain

im not getting any info abt indian rail email id where i can clarify my doubts abt concession...

To,
The Ministry of Railway,

Sub: Railway Quarter No.248/2 supari Baugh parel Mumbai 12.
Dear Sir/Madam,
This is to inform you that so many years passed we I have given application for railway quarter but I am still on waiting list .I hope when I will retire than I will not get occupation of railway quarter. As such there are so many people who have given the railway quarter on rent where they are earning 7-8 thousand per month, then how our turn will come .One of the railway quarter which I came to know which is given on rent is of Mr SUbhash A Ambokar salary No. 71584 technician No.1 residing in 248/2 supari baugh parel .As such we are in need of railway quarter we are not getting it and these people have given on rent.If not true then you may have a surprise check and just see so many railwy quarter are given on rent . This is for your kind perusal please.

Yours Faithfully
K.Rabindrnath T
(salary No. 958293)

Respected Sir,
I am a passenger of BHAGIRATHI EXP. which is started from sealdha to lalgola at 6:25 pm but there is a big problem of sitting on the chair. Because the local passengers previously reserved the sit by spreading playing card & forced the general person become uncomfortable to their journey, at earlier the train plat formed. So many passengers are suffered.

So, I requested to solve the problem that the general passenger traveled comfortable.

------
Ayan Sinha

Dear Sir/Madam,

I want to draw ur kind attention towards irregularities happening around railway station.There is a big passage through which general public particularily children and old people and railway passengers who are without ticket cross through this route. This route connect railway station with bus stand through SUPER MARKET. Any big accident can occur at any time. Railway goods theft is very common through this route . It is an escape passage for without ticket passengers and thieves. Why this passage is not sealed? Is it not a violation of railway rules.Is there any mutual understanding and nexus between railway employees and thieves.
Please enquire into the matter and seal this passage.
Thanks,
Ashok Goyal,
Super Market Sunam,
Distt. Sangrur punjab 148028
[protected]
[protected]@yahoo.co.in

Dear Sir/Madam,

I want to draw ur kind attention towards irregularities happening around railway station.There is a big passage through which general people particularily children and old people and railway passengers who are without ticket cross through this route. This route connect railway station with bus stand through SUPER MARKET. Any big accident can occur at any time. Railway goods theft is very common through this route . It is an escape passage for without ticket passengers and thieves. Why this passage is not sealed? Is it not a violation of railway rules.Is there any mutual understanding and nexus between railway employees and thieves.
Please enquire into the matter and seal this passage.
Thanks,
Yogesh Goyal,
Super Market Sunam,
Distt. Sangrur punjab 148028

Mamta store — Extra xharges

Hi, I reside at 100ft.ambadi road, vasai(w). the general store opp.evershine complex has been charging more than MRP for their products. All cold drinks are charged more than MRP. They say the extra charges are for cooling. This is the only general store in the area and hence we do not have option. Need action taken immdtly for this store.

Dear Sir,

Sub -- Complaint Against T.T.E --MisBehaviour

This is to inform you that Yesterday I was travel with my Friend In Saurastra Janta Express --Train No-9018 --PNR No-[protected] from Ahmedabad to Surat.Our boggy No.S6 & Berth No 50, 51, 53, 54. We hv four Confirmed Ticket with us. we hv one extra Person with Generals Ticket.We r ready to pay Extra charges to TTE. When T.T.E came for Ticket Checking & We said to him we hv one extra person. pls make diffent amount.T.T.E said your charges will be 300 Rs. with Penalty then we r ready to pay. But Tone of Mr T.T.E during conversation is not satisfactory. His Behaviour is very rudely with us. He used abusing word & I will through me out next Station .You have Money power.I will not accept Penalty & not make receipt.In whole Incident the Behaviour of Mr T.T.E is arrogant & rudely with customers.

At Our Point of view we r alway use to travel in Railway & we like to travel in Railway always. but this kind of mis behavior not acceptable from railway dept. Kindly give Training to Mr TT.E how to delight customer & customer Satisfaction.

Dear Sir,

Sub -- Complaint Against T.T.E --MisBehaviour

This is to inform you that on 22/2/2010 I was travel with my Friend In Saurastra Janta Express --Train No-9018 --PNR No-[protected] from Ahmedabad to Surat.Our boggy No.S6 & Berth No 50, 51, 53, 54. We hv four Confirmed Ticket with us. we hv one extra Person with Generals Ticket.We r ready to pay Extra charges to TTE. When T.T.E came for Ticket Checking & We said to him we hv one extra person. pls make diffent amount.T.T.E said your charges will be 300 Rs. with Penalty then we r ready to pay. But Tone of Mr T.T.E during conversation is not satisfactory. His Behaviour is very rudely with us. He used abusing word & I will through me out next Station .You have Money power.I will not accept Penalty & not make receipt.In whole Incident the Behaviour of Mr T.T.E is arrogant & rudely with customers.

At Our Point of view we r alway use to travel in Railway & we like to travel in Railway always. but this kind of mis behavior not acceptable from railway dept. Kindly give Training to Mr TT.E how to delight customer & customer Satisfaction.

some railway official in nexus with local land mafia had given way leave facilities to builder which is hurdel for farmers so please take matter urgently.
izzatnagar mandal, bariely division, kanpur gate no 22c/2e kanpur.

Dear Sir,

Two days back, my wife was travelling from howrah express 2833 with e-ticket-3rd ac and carrying Xerox copY of pan card as ID Proof. TT came and asked for ticket and also asked for id prrof, she showed the xerox copy .. but TT told to produce the original copy of ID proof. She told she is not carrying .. but TT forced her to discontinue her journey or purchase a new ticket from her with fine.
I want to know how authenticity of rules behind this? secondly Is TT have rights to tel pessengers to dicontinue the journey. or purchase new ticket? Thirdly TT told to my wife that she can get back the money if she claims from Indian Railway after 6 months?
Fourthly suppose any pessengers is not carrying his original ID prrof and Carrying Xerox copy ATTESTED from NOTATRY OR GAZT OFFICER'will that be consider as Original?
Fifthly if pessengers carrying xerox copy which is not attested, will that be considered? Sixtly, Lot of time it is seen that women name is changed after marriage.. suppose women name is seema roy before marriage and in id proof her name is mentioned as same and after marriage her name changed to SEEMA SINGH and she is travelling with e ticket where TT ask for ID proof which she gave of before marriage, , lot of time TT dont consider that and troble the pessengers stating mismatch ID proof, so waht pessengers can do?

Pls response

Pls response...

Western Railways — HARRASMENT OF PASSENGERS WAITING IN TICKET QUEUE

I AM A RESIDENT OF GOREGAON SUBURB OF MUMBAI.
I HAVE BEEN NOTICING FOR THE PAST MANY MONTH THAT RAILWAYS TICKET ISSUANCE PEOPLE ARE INTENT ON EARNING REVENUE IN THE FORM OF CURRENY COINS BY ASKING OFR CHANGE.
ON THE WESTERN SIDE OF THE TICKET COUNTER THE RAILASY BOOKING STAFF ARE VERY RUDE AND ASK CHANGE OF 1 OR 2 OR 3,ETC AND HARRASS PASSANGERS.ALSO ON SUNDAYS THEY OPEN ONLY 4 COUNTERS INSTEAD OF MANDATORY 8 COUNTERS SINCE THE BORIVALI SIDE OF TICKET COUNTER IS CLOSED FOR RENOVATION.I HAD TO WAIT FOR 20 MINUTES FOR A TICKET WHICH OTHERWISE SHOULDN'T HAVE TAKEN ME 5 MINUTES.
KINDLY NOTE THAT EARNING UNAUTHORISED REVENUE AND HARRASSING PASSANGERS IS UNFAIR AND AGASINT NORMAL BUSINESS PRACTICES/
KINDLY TAKEN ACTION AGAINST THESE ROWDIES

Indian railway, tatkal ticket — Management is very bad

My comment on directly to mamta benarji. I want say her to leave the seat from railway minister. If she cann't even see basic think n solve the problem den what is the use of seating on seat. e; what is use of giving tatkal ticket,if No one will get the ticket rather den broker. Even all staff of ticket counter n police are packed with dem. Its very shame to vote for politition and say proud to be an indian. Not only this thing this kind of many things to improve in india.
Ramesh from bangalore

Respected Sir,
Am from pondicherry, but now am working in chennai T.nagar, one day i traveled to Mambalam to chennai Fort(Egmore) in local train. I bought return ticket also, after i return to Mambalam, i was caught by Ticket checker, he told why you are traveling in first class coach. Then he said you should pay the fine amount Rs.250. plus ticket balance Rs.37. total Rs.287. fine amount i paid, But what i was feel is, in that Mambalam station there is no enquiry counter, And how uneducated people will bare this kind of activities and no one respond properly, they said this is the rules of Central Government to collect Rs.25, 000. of every month. they simply said like that. Is this the way they behave with passenger? Is it Government or Private concern? they way he is behaving is not proper with passenger, and even they said ask with Minster Mamata banerjee. There is no proper Banner, there is no proper answer, there is no enquiry counter. So please kindly take this as complain and do the needful. Arrange the proper enquiry counter in all local train junction. Please display the ticket rates and classes for local trains.

Regards

Public welfare.

dear SIR PLEAS ACTIVE TATKAL PLEAS PLEAS PLEAS LOSS ALL AGENTS
business IM PAY MONY NORMAL LOGIN ON 8:AM 9:AM NOT PAY

loss customer high money tatkal ticket purchase
ticket windo bigline
pleas send my recvest indian rail goverment

pleas pleas pleas


ZAHEER CHAKI
[protected]

can VIP person can enter inside reservation clerk office though there is full rush outside waiting for ticket from 4am

Dear Sir,

I am Sangeetha, Project Manager in a MNC, residing in Nungambakkam. I would like to file a case against the Railway ticket counter staff in Nungambakkam, Chennai. I have been observed this particular lady, in counter 2 (name unknown, age should be 50 plus and wearing specs, slim and she comes in the general shift) is behaving in a rude manner with all the passengers who is coming to buy tickets.

On 9th September 2010, at 9.00 am (Friday, last week), I went to buy a ticket. But there was a very long queue. Out of two general counters, only one was opened. We stood in the queue for more than a hour. This is happening everyday which causes inconvenience and delay to work to everyone.

I just enquired that lady staff, about the reason for not opening the other counter. But unexpectedly, she started shouting at me, and used more nasty words. She was so arrogant, used more bad words in front of everybody. This lady behaves in the same way with everybody and every complains about it.I think this is a shame full matter for Indian Railways for having hiring such ill mannered people at a public place. This was highly immoralising and harassment.

Just because they are the Government staff, they are taking more advantage, since we are in position to buy the ticket for that time.

I would really appreciate if the higher official of Railways take some necessary action against this lady staff, so that we can restore our respect to Railways.

Thanks in advance.
Sangeetha SR

I totally agree with contents of above complaints generally the staff of travelled coach is like the beahaviour quoted in above complaint. It gives much fruitfulness if this complaint also lodged to Chief Commercial Manager, Northern railway, New Delhi.

We requested station master to switch ON the cieling fans at waiting room, or ticket booking area, but he refused to do it, "Please note his head was under a running cieling fan".

I dont know the name of the station master, but he is young chap from whom we are expecting a desent behaviour, he was in night duty on[protected] at Kanhangad station.

Inside the platform area too many beggers are fighting each other through out night and nobody was there to control them, too many passenger family and kids are forced to sit in between them.

Station complaint book is "not available"as per teh same station master.


Well Done Railway !!!

It is the same everywhere.

I travel from Muzzaffarpur to Hajipur every day, except Sunday, at 7 AM. The train never reached on time and moreover, the disatnce is just for 45 minutes but it always takes more then an hour and a half. The trains are very dirty.

Please look into it.

My e-mail id for reply is aditya.[protected]@gmail.com and my contact number is [protected].

Thanks,

Aditya Kumar
SSOPI
Budha Toyota

Dear Sir,
I had a grievance regarding no telephone service given at "Angul Railway station" in orissa, being such a big city. Kindly look into the matter, thanking you.

rabin ku. agarwal.

Dear Madam,
I am assaults by some passengers of S.E.Railway on Panskura Down Local P-34 who are playing cards in the Railway Compartment. They are tortured mentally. They are from Midnapore, Ghoraghata & Bagnan. They are playing cards in the Passenger compartments regulary who are giving troubles to other passengers also in the compartment.

So I requested the Railway Minister Miss Mamata Banerjee to take the necessary steps to prohibit the playing cards in the Passenger trains immediately so that we travels smoothly to our distination.

Your early action in this regards will be highly appreciated.

Thanking you,
Yours truly,
Tapas Kumar Hore
Kolkata

sir my ticket PNR no. is [protected] which was in waiting contioning at the time of departure of train whose waiting status was 8 and 9 when i reached to kota everybody told me that ur ticket has not been done anything and ur money can not be return sir ticket worth rs-1642/ pls suggest me what i have to do. my emailid is [protected]@yahoo.com.

sir my ticket PNR no. is [protected] which has not been canclled after repeated try by me everybody told that after train departure there is no provision to cancelled it . ticket worth Rs.1642. please suggest what to do i tried to my level best.at the time of train departure its status was waiting status is 8 and9

Respected Sir,
My self and my family frequently travel between Bangalore-Chengannur by train no16526 & from Chengannur to Bangalore by train no 16525.
On 30/5/11 we were traveling by train no 16525 from Chengannur to Bangalore in
ES1 sleeper coach.The compartment was so dirty and cockroaches and other flies were in full.To add our problem one of the fan was not working and the other fans which is working was in slow motion.From the starting point there was no water in the toilet.
Besides this one of the toilet door was bend and could not be closed properly so that it could not be used.

It was a terrible journey by train.I request the concerned authorities pls look into this complaint before issuing a train ticket with "SUBHA YATRA".



RK Nair

Respected sir

sir, this is to inform you, we traveling by train from patna to secendrabad in AC3 tire 27 jun 2011.we are phasing problem reomgarding Ac.AC is not working from patna.train staff is not responding.plz tak action
immeditaly.

Indian Railway — Drinking & Smoking on duty and misbehaviour

Dear Sir/Madam,
Myself is Varinder Kumar S/o Sh. Ram Bhaj R/o Railway Road, Sahnewal, Tehsil & Distt.- Ludhiana, according to daily routine i want to railway station after taking Dinner at 9.30 PM on dated 02.07.2011. When i reached Railway Station Sahnewal, Which is ahead a 100 M from my house. i Railway Police Officer (Name do't know) who drunk a lot, called me and said, what are you doing here, where is your gang. When i said what gang, and which gang, then he slapped me, and abused me many times. after that he and his friends, who are also in a Railway Police said give me 2000/- Rs. otherwise i will take a action against you and make a charge sheet. Dear Sir/Madam, they are full with Alcohol. are they charged me 1350/- Rs. and also taking my Cell Phone. dear sir/Madam is it right? they do't have any right to misbehaviour with a Student and a local public like this, so take a necessary action against them.

With thanks,

Varinder Kumar
M.No[protected]
Railway Road, Sahnewal,
Ludhiana, Punjab-141120

Deepak Ray (complaint)
ray.[protected]@gmail.com


Local Train complain
Dear Sir, Madam


I Am a Regular passenger of Indian Local train, I Am Always catch 19:25 mints Katwa Local Train (1st comperment) (Monday to Friday) To Howrah Station But Some Passengers are very nasty in this train . They were playing cards & Smoking. Maximum Passengers are not comfortable in there. They were discussing very bad Language Laudly. Please Take Action ...

Deepak — Unhealthy Travels in Local Train

Deepak19 on Aug 06, 2011


To,
Sr. Divisional Manager
Howrah Division
Eastern Railway

Local Train complain

Dear Sir, Madam

I Am a Regular passenger (Monday to Friday) of Indian Local train , I Am Always catch 19:25 mints Katwa Local Train (1st Compartment) From Howrah Station But This train passengers are very nasty . They were playing cards and smoking everyday.They start play from Howrah. I Feel passengers are not healthy at this time.Please Take hard Action, Otherwise passengers are nor satisfied in train. .....................

Thanking You.

Deepak Ray

please take up action.

my ticket is turn of by the RPF and send me to jail..

Respected Sir,

This is to inform that SR (Southern railway) is not enough working or speedy working in laying New tracks through Villupuram - Tirchy, And through Chengalpattu - Villupuram. Very Very slow works and also for laying a single track, they take minimum 14 - 30 months. just to cover a distance of 100 - 250 Km. Not only the above section works, And also the Salem- Nammakal - Karur section railway lines are delaying years together. And also From bangalore There is only one train to Tuticorin (Via madurai) But there are no trains to travel long distance to Tirunelveli, sengottai, Nagercoil. These requested are complained from long long years ( from 1990s till date). But no action taken, Thousands of passengers travelling daily along these routes though private buses only. Even in allocating trains there is a partiallity shown among our railways sectors ( eg. Southern railway & southwest railway). These are the main sectors to be said as worst sectors in indian railways.

And also not only in the express trains, Even in SUB_Urban trains in CHENNAI there are shown EGostic type OR SELFISHNESS kind of characteristics among the southern railway and the other Union members ( SMRU etc..). Only there are 4-5 trains are allocated to Beach from route avadi - Villivakam - jeeva - Beach. There are NO beach trains available after 9.20 am till 11.48 am. Based on railway employees shift these trains are operated. But not for Public. people. ITs very much ashamed to say these kind of selfishness among our people are existed. The Best kind of Humanity, Truthfullness in work, Characters kind of people are said to Japanese. They are the only people in world having these kind of well characteristics people. And work is their GOD and they worship whatever they work.

These kind of activities will be existing even for 100s or 1000s of years in our country.

So please be patriotic to nation and to your work and to your country.

Jai Hind.

last day im travelled in ahmedabad jammutavi express(19223) from bathinda to faridkot.Train arriving right time.but departure 15 mint late(8:17) right time departure (8:10) . train arriving at faridkot 9:45. So i m going to office 45 mint late.Not a these day daily.sir please confirm this conplaint and resolved
Thanks &regards
vijay sharma
Email:vijay[protected]@gmail.com

To
General Manager,
Central Railway,
MUMBAI.

Sir,
Sub:- ID proof for Tatkal ticket – 03956838
I have travelled from Lonavala to Adoni by 16381 Exp. On 14.12.2011 in Sleeper class on PNR No.[protected]. I have boarded at Pune on the ticket from Lonavala to Adoni, duly endorsed on the ticket. At DAUND, TTE, Sri K. Rathode has demanded the ticket for verification. I have produced the ticket along with ID proof of my PAN card Xerox copy, Voter ID Xerox copy and Original Driving License. Even then he has demanded and said that the ID proofs are not valid and threatened me to hand over to RPF. Out of fear, I requested him like anything and subsequently while the train entering SOLAPUR station he has taken Rs. 500/-(Rupees Five Hundred only) and got down from train without issuing any receipt.
I request you to please take necessary action in this regard and show mercy by refunding the amount duly collected from him. That action taken may please be intimated to my address. So that in future I will intimate my friends and family members to wake up in this aspect. Also please intimate the ID proofs to be produced for Tatkal ticket.
Ticket particulars:
PNR number :[protected]
Ticket No. : 03956838
Stations : LONAVALA to ADONI
Train No. : 16381 express.
Date : 14.12.2011
Names : K. HUSSAIN, K.SARVAR BASHA
Coach No. : S 8
Berth Nos. : 21 and 22

Thanking you Sir.
Yours faithfully,
(K. SARVAR BASHA)
[protected]

IN COIMBATORE RAILWAY STATION SO MUCH OF PASSENGER ARE TRAVELLING IN TRAIN . IT IS ONE OF THE MAIN JUNCTION IN TAMIL NADU. BUT THERE IS ONLY 3 COUNTERS ARE THERE. IT IS NOT SUFFICIENT FOR ALL PASSENGERS. NORMALLY TO GET ONE TICKET AT ANY TIME PASSENGERS MUST BE WAIT IN QUEUE MORE THAN HALF AN HOUR. SO PLEASE TAKE IT SERIOUSLY AND ARRANGE MORE COUNTERS IN RAILWAY STATION AT COIMBATORE. IT IS USEFUL FOR ALL... IT IS MY HUMBLE REQUEST FROM MANY OF THE PASSENGERS... MAKE THIS COMMENT SERIOUSLY TO CENTRAL RAILWAY OF INDIA...

Respected Sir,



VIJAYAWADA People want train to vijayawada to vasco (GAO)
we Vijayawada to Hubli Amaravathi Exp want up to vasco (GOA)

This is a serious complaint against a railway employee on reservation counter located in Manduadih, Varanasi. I had gone to book my taktal ticket today from Varanasi to Kanpur and me and my elder sister stood in the queue from 6am in the morning, which broke just after main gate opened. There was no surveillance and proper management to make the line organized and there was a huge line of men standing on women and senior citizen’s counter. My sister went and asked the ticket booking officer if there is any ladies line and officer rudely said that he doesn’t know and when we asked who knows then he not only arrogantly told that we are no one to ask, but also asked to go back to stand in a queue again as he wont book the ticket. My sister and my-self got very puzzled, heights of everything when officer denied booking the ticket to my sister and him any question but he also threatened us that he won’t book our ticket unless we come in the line from behind again. He also asked us to come behind the counter threateningly. We had to literally struggle with him but officer kept arguing showing his tantrums that we are nothing but a beggar. Even all this while, all the inside staff favored him and asked us to go out and used inappropriate language which definitely doesn’t suit the govt. employees. There were only two women on reservation counter today and all the men started shouting and abusing and no action was even taken by the constable who just roamed and laughed at the situation. Somehow we managed to get to the counter again to finally book the ticket. I had to travel from Varanasi to Kanpur which I had also filled in the form properly without a mistake, officer was still taunting at us and gave us the ticket asking more money, we were already traumatized by now and since it was tatkal ticket, we thought ticket cost may have increased but when we got the ticket in hand, we found that officer had booked me from Varanasi to Delhi. I told him that he has booked me wrong but he didn’t listen and asked us to move away. My sister insisted to correct the mistake, for which he replied that its now waiting and asked us to stand in the queue again from behind. We were completely frustrated by now and left with the ticket, which officer forced on me revengefully, it didn’t only cost me double but killed the chance of someone who must be in need to travel from Kanpur to Delhi.

I want to raise an alarm that how can a govt employee treat with common people insensitively like this, especially when they are responsible for such important things. The whole system has not only become corrupt but also dogmatic. People who sit behind the counters are not only incompetent but also less educated to even speak to people nicely and answer them properly. Being a citizen, I want strict action to be taken against such officers, as well as I would request authorities to make proper guidelines at reservation counters which can be followed by general public strictly in the common interest of the masses. Making a constable stand like a puppet doesn’t help anyone. Please do the needful as this is the story of most of the urban and semi-urban reservation counters. Hope it will help railway to become better for people, for which it is made.

Regards
Nikhil Srivastava
[protected]

we citizen of Sihora ( jabalpur) are demanding stoppage of some train at Sihora Road Station since a long time. But railway is listing us. SIHORA is biggest tahsil of M.P.
SIHORA is centre point of INDIA
Special Economic Zone Hargarh 8 k.m. near by SIHORA
Marble & Minral mines are under Revanue area of SIHORA
Centre point of nearest 4 tahils BAHORIBAND, DHEEMARKHERA, MAJHOLI & SIHORA
So train stoppage are must here of train no. 12412, 12853, 11701/11702, 11465/11466 [protected], 12322/12321,

Subject: Non-refund of fare of cancelled train (Train No. 12401, Train name : Magadh Express, PNR No. [protected] ) on 11.02.2012 from Mughal Sarai Jn.(MGS) to New Delhi(NDLS) by IRCTC

Dear Sir,

This is in reference to the above subject and to bring to your kind attention that the above train was cancelled on Indian Railways behalf and I, Subrata Pal along with my other two co-passengers Mr. Bhupesh Sharma and Dr. Ajay Kumar was literally embarrassed because we had to attend a very important official meeting in Delhi on the very next day in our office. But we could not attend the meeting due the train cancellation and we suffered a huge loss for that.
What added more pain to it that when enquired to IRCTC about the refund on 13.03.2011, I came to know that refund could not be given because ticket had to be cancelled within 72 hours of the scheduled departure time and failing to do so TDR had to be filed within 30 days.
Being a normal passenger
• it is not possible for everyone to have all the information and a person is in the idea that as the train has been cancelled by Indian Railways, it is the moral responsibility of the Indian Railways or its ticket booking agent ( in this case IRCTC) to refund the fare.
• it is not possible for everyone to have all the information of cancelling a ticket while a train is being cancelled. He or she normally remains in the anxiety in searching the alternative option of coming or going back to their respective places.
• carry a laptop or mobile internet with them to cancel the ticket instantly
• if he or she is in official tour of 7-15 days and not possible to reach home within 72 hours
• As IRCTC send sms alerts to every customer when a ticket is booked. Similarly it is the moral responsibility of Indian Railways or its ticket booking agent ( in this case IRCTC) to inform each and every customer about the cancellation/refund/TDR processes.
• When a passenger is unable to travel, it is his responsibility to cancel the ticket on his own.
Now at this juncture, when contacted IRCTC customer care, they are either not showing any intention to resolve the matter or arranging to refund the fare.
Looking forward to your favourable action, meanwhile thanking you,
Regards,
Subrata Pal
Mobile : [protected]

Sir,

If a poor man is foundout in train ticketless you put him in jail.Here certain cable operators without any permission cross their cables without any safety measures the overbridges of rly.and do Businessmaking profit in lakhs.Rly looses lakhs for the last 12 yrs.Take immediate action to recover the money from the culprits. one place I saw is overbridge no.200 between changanacherry and thiruvalla in kerala,

-A True Citizen of India

Hi Sir/Mam
I have booked eticket on Date of Booking : 24/11/2011 and Date of Journy : 25/11/2011 on Tatkal Scheme. I have file TDR reason is TRAIN is CANCELED.
In TDR Status status shown that REGRETTED.
If train is cancelled then why my money amount is not returned and status shown REGRETTED .

PNR Number: [protected]
Transaction ID: [protected]
Date of Journy : 25/11/2011
Date of Booking : 24/11/2011

The Divisional Manager,

SWR, Bangalore.

Dear Sir/Madam,

Manjunath from bangalore here, on 18th may 2012, i hd parked my car of Yeshwantpur railway station which is close to plot form number 1 nd close to the vegetable market compound wall, at the parking lot the guy is not issuing the parking tickets, nd while we move from the place he comes nd asks for parking money of 20rs, as the hoardings which is been put up there is upto 2 hrs its 10rs, nd there after every 2 hrs its 20rs, i hd parked my car at 7.30.am nd 8.am, i wantd to come out with my family, the guy is using bad words for questioning, why should we pay 20rs, as we have used the parking lot of only half an hour, as the ticket which this guy gave is also mentioned 20rs in BLOCK letters nd in a very small letter 10rs is been printed for first 2 hrs, when its questioned the parking lot guy is using bad abusive words to senior citizens nd also to woman nd gals, totaly misbehaving, nd thy are doing this kind of business nd lotting money from the public who comes to park their vehicles... i hve a proof of ticket which he has given to me, if called i can come nd register the complaint nd also i want a severe action to be taken on the parking lot guy, nd also the parking rates on the ticket should be mentioned clearly, as thy r looting ppl showing the 20rs ticket which is been printed on it...kindly get back to me on my mail id [protected]@rediffmail.com or call me on [protected]

Dear Sir, Ma'am,

I would like to bring to your notice about the incident that my parents
and other people had to face while traveling in Garib Rath Kochuveli
Express Train No: 12202 on the 25th June 2012.

There was a big problem with the hygienic condition on bogey no: 03 & 12,
as per the information given by the TC both the bogey was replaced in
Chennai.

The problem the people faced in both the coaches was of "BED BUGS", people
including my parents could not sit or sleep for a second because of it. A
small child was bitten so badly that she got rashes all over her body.

The toilets were not at all clean and were stinking. If this is the
condition people would think 10 times before making any reservations.

Would request you to kindly look into this mater and oblige.

Thanks

Karthik.V

Sir,
Tiruvannamalai, in Tamil Nadu, is one of the most sacred pilgrim centers of India for Siva worshipers.
Millions go there, every day, on pilgrimage.But there are no trains to it from Chennai and other important places.My suggestion is, please start trains immediately, at least from Chennai?
Suggested schedule is:-
Cennai to Viluppuram(Via Katpadi and Tiruvannamalai)Dep 0600 and 1800 hrs, arr 1000 and 2200 hrs.
Viluppuram to Chennai( " " )Dep 0600 and 1800 hrs, arr 1000 and 2200 hrs.

OVER CHARING

COMPLAINT NO. W/NF/KIR/[protected] DT.03.12.2012 IS PENDING WITH RAILWAY.

Lost sony phone in chennai to coimbatore train

Sir, I lost my phone from chennai to coimbatore train on nov 8. It was an ac chair car. Please cal me to this number [protected]. It is a Sony Xperia sp. black touch screen model. Thanks, Dhinesh

To,

The Railway Minister,
Rail Bhawan, New Delhi

Subject: Complaint against our agement and problem faced durin g travel in Gareeb Rath Express Train no. 2612 dated 19th November 2007 from Hazrat Nizamudin to Chennai Central.

Respected Sir,

With due respect we Citizen of India, want to bring in to your kind attention about the problem we faced during the journey from Hazrat Nizamudin to Chennai Central on 19/11/07 by train no. 2612 Gareeb Rath Express. Following trouble we faced in 3rd AC Coach No. G-1.

1. No facility of Meals (Breakfast, Dinner, Lunch) nothing serve at our cost. Even did not get any tea at our cost .
2. Toilets were so dirty and impossible to use .
3. A.C was not working in our coach and no person was available to whom we can complain .
4. Language problem with the attending person .
5. No person for housekeeping .
6. No security arrangement like security guard .

We request you to kindly pay attention on our complaint and take necessary action so that passenger would not face these problems in future

Your’s truly PNR No Mobile no

Jitender Malik [protected] [protected]
Pawan Mittal [protected] [protected]
Ashwin [protected] [protected]
K. Ravindar [protected]
Pawan Mogga [protected] [protected]
Kavita Akar [protected] [protected]
Raman Khanna [protected] [protected]
Ajith Kumar P.G [protected] [protected]

Respected Sir/Madam,

Railway reservation ko aasan banane ke liye bahut se upaye kiye jaa rahe hain jaise.. e-ticketing. i-tecketing.... Aur yeh bahut achha bhi hai, Lekin maujooda reserveration ki halat bahut kharaab hoti jaa rahi hai Jis taraf koi dhyan nahin de raha hai.
Bahut se aise shahar hain jahan reservation counter to hain lekin ticket lene ke liye doosre shahar mein jaana padta hai....... kyonki aksar yahan connectivity hi chali jaati hai. Aisa hi ek shahar BALRAMPUR hai jahan Aaye din connectivity nahin hoti hai aur na to koi ticket book ho pata hai aur na cancell. Aisi halat mein log GONDA railway station (jo 50 K.M.door hai) par bhaag kar jaate hain to wahan par bhi ek hi counter (jis pe thik se kaam nahin hota hai ) chal raha hota hai aur is tarah se 1 ticket ko book karane ya cancell karaane mein poora 1 din bhhoke-pyase nikal jate hain aur kabhi-kabhi to 2-3 din lag jaate hain.
Agar hamare desh mein isi trah bewastha rahi to desh ka kya hoga....................................

Please kuch kijiye.............



Abdullah
Balrampur
271604
[protected]@yahoomail.com

Indian Railway — reservation counter

Dear Sir, 4.30 am, 2/12/07,reservation.

Your reservation counters have a separate enquiry counter which usually has heavy rush...I sugest you to have multiple computers at the reservation counter which can give all the necessary information on only the indian railway reservations.
Also all the reservation counters staff should have the obligation of giving any information desired by the customer quickly so it is recomended to rename all the counters as reservation/enquiry counters.
As such at the present since there are separate enquiry counters,the reservation counter staff have no obligation for giving any information but for asking the customer to go to the enquiry counter.
I strongly believe that for reservation counters at the senior citizen/women/Handicap counters should be renamed as reservation/enquiry counters immediatly.

To,

The Railway Minister,
Rail Bhawan, New Delhi

Sir,

Sub: Poor quality of food supplied in Rajadhani Express (T.No2432)

I had travelled from Nizamuddin to Trivandrum on 20th January 2008 after my official duty in NewDelhi.

The food supplied in the train was below standard in all sence and which badly affected my stomach. This experience was not only for me but the same was the experience for other passengers.

I request and respect your kind attention to this matter and make necessory orders to keep the quality of the food supplied in the train in future

yours truly
P.Mohankumar

Indian Railway — link fail at ticket counter

On 27/02/08, I went to reservation ticket counter at Siliguri Junction(W.B.) at around 18.50hrs for a reserved ticket for Patna & stood in queue. But even upto 20.00 hrs, I could not get the ticket as booking clerk was moving here & there & wasting his time in gossip with his colleagues. Whenever I asked for ticket, he always said the link was fail. This incident is very common in this counter as I have faced it several times. Behaviour of the counter clerk is also not descent.

Indian Railway — Lack of safety at Bhayander Railway station.

Sir,
Accidents are increasing day by day in Mumbai, but the reason for accidents occurring in Bhayander is the violation of safety norms at the railway station.
It is always full of people crossing the railway tracks.
This is dangerous as a number of express trains move through this station with great speed. After the introduction of the two new tracks on the Borivali-Virar stretch more trains have been passing through this station.
As no prior announcements are made about the trains passing through the station those crossing the tracks are taken by surprise and killed. Every month four or five commuters have been losing their lives
Crossing railway tracks is an offence according to law. But the railway officials at Bhayander do not take any action against the persons breaking the law.
I would like to make the following suggestions to solve the problem:

a)Announcements should be made at regular intervals warning of strict action against those crossing tracks.
b)Notices giving the same warning should be posted on every platform.
c)Constables should be posted at both ends of the platform to prevent people from crossing tracks.
d)Commuters should be persuaded to use overbridges.They can be prosecuted when they are not amenable to persuasion.
e)Regular announcement should be made about the arrival of long distance trains so that commuters are kept out of the way.
f)Please reply me your Action to be taken within 7 Day’s
Early action in this regard would earn the goodwill of the public.

Thankyou. Yours sincerely,
Mukesh Pandey.

Respected sir,

I have travelled in the COROMONDAL EXPRESS on 21st jan-08..
this is unforgettable..(Chennai - howrah).Due to behaveness of
pantry car staff is remarkable...And also they produce the
food of quality is very goOd. But, quantity is not sufficent..
and also some of the person selling the tea is 5.00.. actual
price is 4.00...In this regard i asked to the pantry car
manager, he replied simply, I dunno about that, he asked
me tell me the name of seller, i'll take action against him...

Try to avoid the silly complaints from the passengers..

Dear Railway Minister,

today i was crossing the north overhead bridges on andheri station,
the hawkers putting up their shops (WHICH WERE DESTROYED YESTERDAY BY THE AUTHORITIES)
dropped a bamboo which fell on my feet , (dint do much damage) but still i asked them to be more care full,
the plain clothed policeman standing there asked me to looking and walk, so it seems that you are promoting illegal stalls on the flyover ok then should public resort to crossing the tracks.
Yours tax paying citizen

i am travelling right now in BERAILLY-BHUJ EXPRESS(4321) and start from delhi, the AC'S of 3 AC-TIER are not working and after repeated complaints to TRAVELLING TICKET EXAMINER, Mr.RAMBABU BHAIRWA didnot respond to the complaint.
i want u and ur staff to get the AC'S repaired immediately.
i want u take the strict action against the staff.

regards
anudeep singal

This is regarding harresment done by pass holders.
In some trains like sayajinagari express, Passholders haress the other passengers.Their groups also hit individual passenger. safety must be provided to Individual passengers.Railway must be having some policy to treat pass holders.

The Railway Minister

Rail Bhawan, New delhi

Subject: Computer says ticket confirm but T.T says Ticket is not confirm

Respected sir,

With due respect, we citizen of india, want to bring in to your kind attention about the problem that my family faced at the time of boardinf the train. My ticket no. 21470237 PNR no.[protected] dated 24-03-08 Marudhar express boarding from kanpur central, at the time of boarding after waiting 0ne hour at the station duty officer (T.T) was not listening any thing, he refused to give us a birth, he is saying your ticket is not confirm we are requesting him but sir computer says your one ticket is confirm coach is B2 Seat is 27 but he says to hum kya kare computer khe raha hai. next day i confirm from the railway department it was confirm, respected sir now we want full return of the ticket & you must take some action.

Regards

Mohit saneja

Do u bl***y realise how dog s**t are indian trains

Indian Railway — coach number not marked

Dear Sir,

Today dt.[protected] and time is 6.25 PM. My complain is towards railway inquiry (on no. 1335)for arrival and departure of train no. 2874( Jharkhand Swarn Jyanti EXp.)

When I ask for arrival of the same up train(no.2873) response is coming that the train is about to arrive at 5.30PM however now it is 6.28Pm when i am writing the mail.

When i ask for departure of 2874 down train Jharkhand Swarn jyanti Exp. reply comes that the train will depar at 7.45Pm on right time.

How it is possible that at 6.28 Pm the train is about to come at 5.30PM by 3.30 hours late.
Never train can depart on schedule departure time at least 3.00 hours of lay off time.

we passangers of this train always suffers such tpye of wrong information of railway enquiry.
Only 1.15 hours to go for schedule departure time. passanger will come to the station as per schedule time but certainly the train will depart not before 10.30 as usually happens.

It is usual happenings of the railway.

Is there any solutions.

I am hope ful for the action taken against my complain.

To,
Railway ministor
Sub:Tight Packed journy

Respected sir,

I am a b-tec student(kerala).my home is 200 km away from my college.i used to travel train(intercity from cannur to ernakulam and Executive from ernakulam to cannur) in every week end.Evry time the train will be very tight and most of the time we cannot put our foot on compartment.some time we hang on the footboard.it is not fun.i am speaking very seriously.this is not the case for me alone.Hundreds of students are travelling with me.250 peoples are travelling instead of 128 in one compartment, Then there is no magic in railway profit.when i travelling i can see that many of other train is running with empty compartment.Every one want to complaint, but no one try for that.
Our train time is in peak time ie:most of the school staff and students are used the same train.
Therefor you please kindley inform railway minister to avoid that problem very immedietly.either by providing an additional train or by increasing compartment.

yours sincierly
Javad ahamad K.V

sir
i want to told you that i am living in the city bhatapara which is 45 away from bilaspur and 64 km away from raipur
the state capital. i want to inform you that in the booking office it is opened for 8 hours daily in these eight hours 6 to 7 hours the booking office officers are active with the person which are included in the black marketing of ticket (say dalal) and it is open only one to two hours for the common person. for writing the complain against these i first go to station master to obtain complain book but he did not provide me he told me that contact bilaspur gm office for these and told me to talk on the number[protected] but when i call on this number he told me that do not disturb me call on raipur for these matter.
in front of booking office also this number is written to
say any complain against any officer the bilapur gm told that call on no [protected] when i call on this number
he told me that call on the number [protected] when i call
on this number and told me that station manager is not providing me complaint book so he told me that for this matter then he told me that call on the number [protected] and finally then i call on this number no one could attained the phone i call many time but no one could attain the phone. sir you see that what is the condition of indian railway. it is like an comedy serial "office office "run by pankaj kapoor.so please give treatment to indian railway and take strict action very soon against officer included in these case . this is second time i send complain when i send first time one month before then on actio is taken against anyone . the name of the officer in the booking office is prakash soni.so very soon take strict action .
thanks
anshul verma

Dear Sir,

This is Rajeev anand. I have booked two tickets from New Mal jn (NJP) to delhi(DLS) on[protected]. The Train has been rescheduled to 8 hours late. So i went to Station master and asked for refund. We got the information that we have to send mail to irctc for refund. We did the same. The amount is Rs.2403.00. But till today i have not recieved the refund. i have done continous followups with IRCTC and Northern Railway but no use. But till today i have not recieved the same, i send many mails to IRCTC but no use even they not replay me. only one mail i got that u wait for 3 months for refund.

Please help me to get my money back.

My Tickets Deatils Are-
PNR No-[protected]
TRANS ID-[protected]


Regards,


Rajeev Anand
[protected]

Indian Railways Fooling The People — railway fraud indian railways fooling the innocent people

As we book a three tier a/c ticket with thge rails and we have waiting list no. say 9 and 10 but it does not get confirmed as i have paid for the a/c three tier the amount is 3 times the normal tickets if i do not have the confirmed i am not allowed to sit in the 3 tier a/c compartment i have to go a general compartment but i am charged for the a/c i should get the balance refund why are they not giving the refund as we have had travlled in a genral compartment and been paid for 3 tier a/s i am not allowed to board the 3 tier compartment as i have the ticket but is not confirmed.
hope you understand the matter of what i m trying to say.
pls. look in to the matter asap. as it is a big loss and wrong on the part of the railways to do such as they are looting the public who is innocent and this has happened to me recently i do not want this to happen to all my fellow citizens as its wrong.

Indian Railways — DRUNKED TC AND ATTENDENTS IN III AC COACH

WHILE TRAVELLING IN ARAVALI EXP ON 17-04-08, ME AND OTHER PASSENGERS OBSERVED THAT TC AS WELL AS ATTENDENTS WERE DRUNKED AND WERE NOT BEHAVING PROPERLY.

Indian Railway — miss behavior from TV

I travelling from nasik road to newjalpaigudi (njp) on today date 19/04/2008 in train no 5645 bogie no a1 PNR[protected]
the TC from bhusawal onwords he drunk liqur and mis behavior with us useing bad words
please help us and look at above serious complaint

Sir,
I had booked my motor cycle to be despatched fron Nasik road station to Faridabad station on 10th of April. The Receipt No. is B120299 dated 10/04/2008. But it has not reached its destination till date. I enquired at Faridabad railway station parcel deptt. several times for last 12 days. They are indifferent towards the arrival of the parcel. When I asked about the where-about of my motorcycle they are just telling to search at New Delhi Railway Station. I went to New Delhi Railway station and they said to search at old Delhi Railway station. But I could not find it. Is it my duty to search the motor cycle like this after paying railway the transportation charges? I am in a fix what to do now . I am a student at Management development Institute, Gurgaon and Faridabad is very far from this place and there is no system of communication through telephone from out side to the parcel offfice. Please help me out .

Indian Railway — Worst railway systems

I would says indian railway is worst system ever developed...

Reservation system is not paggenger friendly, even if you book the ticket in advance it is always in WL. The reservation of birth is no FCFS basis. Huge amount of sits are blocked for special quota and only Head office has rights to clear the same.
LTT - terminal is full of mess, no place to walk and if you come by taxi, no way you can reach station in time.
No responsive attendant in AC coach
TTE are not quilified as they shd be and no respect for passegengers.
Sanitation is not good in any of the train including AC coaches

Dear lalu Ji.
I travelled to bihar some days back after a duration of 15 years.To my surprise there was no (kullhar) which was there when I travelled last.I was having my tea in very bad plastic cups.(Please initiate kullhad for tea in bihar).Also the local mafia in all the staion enroute have spolied all taps and chilled water taps in the staion for selling mineral water.please do something about it.
hope to hear from you soon.regards.Prabhanjan and rest of poor indians

Sir,
I had booked my household goods from Guwahati to Ernakulam on the 2nd April 2008 vide Parcel way bill receipt no. P D 102080. The same is yet to reach the destination station. It has been more than a month now. As I am a defence personnel and had transported my luggage on being posted out I find it extremely difficult without my goods. I hope the railway's parcel service does the needful for speedy delivery of the goods mentioned. Thanking you,
Sebastian.

THIS IS THE COMPLAINT ABOUT MRS. SUNITA MADAN WHO WORKS AS TICKET BOOKING FEMALE ON NEW AZADP UR RESERVATION CENTER AT DELHI, I ASKED HER TO BOOK 2 TICKET FOR MUMBAI[protected]
AND 1 TICKET AS RETURN BUT SHE MAKE THIS TICKET FOR TWO AND FORCE ME TO PAY THE FINE FOR HER MISTAKE AS CANCELLATION CHARGES, PLEASE DO TAKE SOME ACTION AGAINST HER
SHEKHAR JAIN
[protected]

Subject : No manner's to talk with passenger by station master

Respected Sir,

Sorry to inform you on 5th may, 2008 I have face some problem with Station Master on VIRAR RAILWAY STATION (MUMBAI) Mr. R. N. Pandey. I am having return ticket from bandra to virar I want extension on that ticket earlier railway giving the extension facility but now they stop. The booking clark on the window is very slow as well as he is doing time pass with the other colleague for same I just went to station master his just respond me " like you persons come and make a time pass for us". That is very manners-less statement from the Station Master.

Pls I want a clarification from your side whether passenger query (complaint) is a time pass for railway?


Thanking you,

Regards,

Ravi Parmar
Mobile No. [protected]

i was trevling from chapra to mumbai on 04/05/2008 train no 1062 and my pnr no was[protected] my bogi was ac 2 tire (bogi no 96063) in that found no liqid sope in side the compartment when ever ask at morning in Allahbad TT hAS given me reply that liqid filled only in 1061 up not in down, also ask mr R.B.Pande who was the attended of that compatment given same reply ? what railway can clearefy, money is paying by only 1061.
uksingh
[protected]

Indian Railways — Missed Flight due to delay of Train 2003A

Hi,

On 4th May, 08 I boarded LKO-Shatabdi Exp train no. 2003A from Lucknow to Delhi at 5:50 am. The train was scheduled to arrive at 1:15 pm in Delhi but it reached at around 3 pm. I had a flight from Delhi to Mumbai at 3:15 pm sharp. Due to delay in the train reaching Delhi by more than 1.5 hours, I missed my flight, which cost me around Rs. 3800/- and caused me great agony. I had to book another flight by spending Rs. 5500/- as it was the only flight to Mumbai that day.
In this way I had to pay Rs. 5500/- extra, apart from the time lost due to missing the earlier flight only because the train arrived late. This all has caused a great a great mental agony to me. Had the train arrived in time this all would not have happened. Please let me know if anyway I can get any compensation from Railways for all the inconvenience caused to me.

Thanks,
Pankaj

dear sir,
i wanted to know about the family pansion.plz send the web site of railway pansioners.we did not get the family pansion.plz send the web site as soon as possible,

thanks
rakesh

Dear sir,

I have taken a tatkal ticket against ticket No.46458217 dt.09.05.2008 & PNR No.[protected] for my family for an emergency case, but really sorry to say that the ticket have not confirmed till time, please let us know the difference between tatkal waiting list and ordinary waiting list. Why we are paying Rs. 150/- plus ticket charges from starting to end, so you are requested to kindly stop the tatkal waiting list in future because you are cheating the people only for your benefits.

Radhakrishna kurup

Dear sir,

I have taken a tatkal ticket against ticket No.46458217 dt.09.05.2008 & PNR No.[protected] for my family for an emergency case, but really sorry to say that the ticket have not confirmed till time, please let us know the difference between tatkal waiting list and ordinary waiting list. Why we are paying Rs. 150/- plus ticket charges from starting to end, so you are requested to kindly stop the tatkal waiting list in future because you are cheating the people only for your benefits.

Radhakrishna kurup

Dear sir,

I have taken a tatkal ticket against ticket No.46458217 dt.09.05.2008 & PNR No.[protected] for my family for an emergency case, but really sorry to say that the ticket have not confirmed till time, please let us know the difference between tatkal waiting list and ordinary waiting list. Why we are paying Rs. 150/- plus ticket charges from starting to end, so you are requested to kindly stop the tatkal waiting list in future because you are cheating the people only for your benefits.

chacko george

Personal — AC failure in 3-tier coach

I travelled in SHIPRA EXPRESS from Indore to Howrah on 13/05/2008. Details of ticket are as under:

PNR No: [protected]
Train number: 9305
Coach No/Seat No: B1/0024

During the entire travel, AC did not work properly and we were told by attending staff that 1 blower is totally failed and other one also not working as required.

Despite paying AC charges, we travelled without AC with suffocation and do not know whether there is any option to get refund for AC charges paid ?

Sanjay Soni

DEAR SIR,
I AM FROM KOLKATA AND I HAVE BEEN TO SEALDAH STATION TO SEE OFF PARENTS IN GAUR EXPRESS BUT WHEN I HAVE WENT TO TAKE THE PLATFORM TICKET IT WAS HAVING A LARGE QUEW. SIR MY PROBLEM IS THAT THE STATION IS HAVING AROUND TWENTY FOUR (24) TICKET COUNTERS BUT IN THE STATION ONLY FOUR TO FIVE (4 TO 5) COUNTERS WORKING WHICH MAKES THE TICKET COUNTERS VERY MASSY AND FORCE PASSENGERS TO BECOME VIOLENT. SO IT'S MY HUMBLE REQUEST TO YOU TO ASK THE CONCERNED THE AUTHORITIES TO CHECK OUT THE PROBLEMS.

THANKING YOU

YOURS FAITHFULLY,
AMIT

DEAR SIR,
I AM FROM KOLKATA AND I HAVE BEEN TO SEALDAH STATION TO SEE OFF PARENTS IN GAUR EXPRESS BUT WHEN I HAVE WENT TO TAKE THE PLATFORM TICKET IT WAS HAVING A LARGE QUEW. SIR MY PROBLEM IS THAT THE STATION IS HAVING AROUND TWENTY FOUR (24) TICKET COUNTERS BUT IN THE STATION ONLY FOUR TO FIVE (4 TO 5) COUNTERS WORKING WHICH MAKES THE TICKET COUNTERS VERY MASSY AND FORCE PASSENGERS TO BECOME VIOLENT. SO IT'S MY HUMBLE REQUEST TO YOU TO ASK THE CONCERNED THE AUTHORITIES TO CHECK OUT THE PROBLEMS.

THANKING YOU

YOURS FAITHFULLY,
AMIT

dear concern, '

we are daily passenger of trin between bahadurgarh to delhi, in nangloi train get dealyed on daily basis due to nangloi, as nangloi's station master always remain open the crossing pathak, don't get down it, and there nangloi passnger pull the chain daily, and most of the passenger of nangloi travel without ticket, they travel on train roof and pll the chain, this cause the delay in reaching office of normal passenger and there is no police who can handle this situation, one more thing instead of increasing the train coaches they are reducing the train cocahes, this cause the passenger has to travel as like just a fruit is hanging from tree, so many passenger die due to this,

you are requested to plz do the needful ASAP,

From bahadur garh, hayana to delhi

In the grievances page there is no provision to start a text box after selecting the Zonal Railway.
In May 08, I have reserved two tickets for My Wife, Captain Mitali Pandey and my In-laws, Sub RP Pandey(retd)and Mrs N Pandey for journey from Gorakpur to Bangalore for date 31 May 08 in Train No.2591. At the time of reservation the status of tickets was waitlist 95, 96, 97. On 19 May 08, I approached Mr Dheerendra, PA to Chief Commercial Manager, NER for emergency quota(Also known as CCM Quaota). I was informed that it can only be done only a day prior to journey, in my case on 30May 08. So again on 30 May 08 I approached same Mr Dheerendra(Im not sure of the spelling)who made a few notings on my Application for confirmation of ticket and directed me to MR PK Khurana, ACM. Here, I wish to bring out that My in-laws both senior Citizens and both have suffered from cardiac arrests. My wife capt Mitali Pandey, herself an medical professional(Militray Nursing officer) was accompanying them (along with my 1 1/2 yr old daughter) for medical treatment at AirForce Command Hospital At Bangalore.All these information I have duly mentioned in my application. At the ACMs office, my application was received and I was told that " You can leave now, we will see what can be done". At this point I tried to explain my case to the ACM, who aksed me about which train my wife a travelling and therefater I was told "needful be done". However next day, i.e;on the date of journey(31 may 08)there was no charts on the train(later it was put minutes before departure)and a TT told us "board the train and we will sort out the matter during checking". The charts were put on PF No.1 And the train was at PF No.5 so it was not possible for me to check up on the charts on another PF, climb all over the Flyover and comeback. However due to my absolute shock and deep despair, I came to know that the tickets were not confirmed and that the status is W/L 32, 33 & 34. In spite of my approaching all concerned in the department, inspite of being a genuine case, inspite producing a application well in time nothing had been done in my case. At the time of mailing this grevience(1130Hrs), my wife is travelling alone with Luggage and an child of one and half year old.(Her parents are supposed to join her at Barabanki). When Indian Railways make tall claims of customer service, when the nation talks of helping out the soldiers, when we all gloat about women and child welfare, this kind of gross negligence and apathy is apalling, despairing and disgusting. I dont have any words to express my anguish on this matter. At this time(1146hrs, 31 May 08) My wife is travelling helplessly like a refugee without a confirmed seat, probably begging her fellow passenegrs to accomodate her and the child few momnet sof rest and pleading with TT to atleast give her a sitting place and Im helplessly and impotently raging away without being able to do anything. Some one please understand this case. Hope some one would look in to this matter and please respond back to me. My e-mail [protected]@yahoo.co.in and my postal address Sqn Ldr AV Sharma, 274 SU, c/o 17 Wg, C/o 56 APO. I wanted to conatct the highest decision making ppl on th net in this dept but no links whatsover is avauilable as of now. I intend to approach th erailway minister himself on this matter.

Indian Railway officials trying to make Mangalore-Bangalore train service bad to worst to ultimately canceling the service to facilitate private bus operators:

Indian Railway department is showing all its negligence to wards Karnataka people. This is visible in all the actions and execution of Bangalore Mangalore train service.
1. The project of meter gauge to broad gauge took almost more than 14 years, where the initial meter gauge project itself completed in 15 years with construction 56 tunnel in the difficult western ghats of India. This shows that Central railway department is deliberate in delaying the project to facilitate the private bus owners to rule the route.

2. Finally the Mangalore Bangalore train service has been chugged off on 8th December 2007. But this was just an eye wash from the railway department. They are forced to start the train service which was inevitable because of too much thrust by locals from Mangalore and many social activists. So the only way that Indian railway officials can serve the private bus owners bribe is just to make a longer route so that travel by train will take longer than the bus journey. So they made a route via Mangalore-Hasan-Mysore-Bangalore which is more than 500Kms. Where actually the bus route is 360Kms only. Bus journey takes about 8 hours from Mangalore to Bangalore but train journey takes more than 12 hours and still not on schedule, may get delayed due to railway station masters their own reason. The promise of starting a train via Arasikere or Shravanabelagola is still under planning but just in word as it was before.
Today this was clearly visible in their view while travelling in train number 6518, i was traveling from Mangalore to Bangalore with my family. train started at 7:45PM from Mangalore, reached Hasan at 3:00 AM. The reason was that in ghat section there was speed restriction due to rain. We reached Mysore at 6:30AM, but we reached Bangalore at 11:00AM, can you believe it? the reason was that since the train was delayed and out of schedule station master cant change the slot for other train and the train which is late has to wait until the track gets free.

In Ramanagar it was above people's patience and all started shouting at the station master. Train was stopped for about 1 hour saying the track is not free for the next one hour. But finally when people started shouting and came with complaint letter addressing higher authority station master made few arrangements to depart in 10 mins. I had a complete glance how the bribe money from bus owners works with Indian railway officials.
Being a common citizen could do nothing but please some representative take some action to improve the Mangalore Bangalore connectivity train service.

To,

The Railway Minister,
Rail Bhawan, New Delhi

This is regarding the SouthIndian Railway.It is very difficult to get a seat Accommodation in a Bangalore- Ernakulam and beyond. If we reserve 2 and half month in advance also there is no availability.inspite of having many trains(once in a week)other than ISLAND EXP, the passenger list is more.Railway Ministry cannot ignore this. Private bus owners are taking advantage of this.and those who cannot travel by bus (due to physical problems) are suffering by this.We have 3 trains per day from Trivandrum to Mangalore. Where the passenger rush is less compared to and from Bangalore. So It is a request to the Ministry to provide atleast 3 trains daily from Bangalore to Trivandrum.

FOR HONOURABLE MINISTER, INDIAN RAILWAYS,


From
Debasis Debnath
333 –C Bansdroni Road
Kolkata 700 070 To
The General Manager
Metro Railways, Metro Bhaban
Kolkata
Sub: Complaint Date: 10/06/2008

Sir,

This is for your information and necessary action that the undersigned was harassed and humiliated at the Station Managers’ room at Metro Railway Station of Tollygunge at about 7-00 PM on 09/06/2008. The Manager on duty, Shri Kanailal Mukherjee, first harassed me as I asked for the refund of my ticket. My ticket was damaged by the entry turnstile gate and it was giving problem every day at tollygunge. I request you to investigate the recording of DVR (Digital Video Recorder – Camera) on 9th morning, 10th morning at the entry gate of Tollygunge from 9-10 to 9-35 am. But surprisingly the same got passed at Park St.

Station Manager at Tollygunge then tested the same with his handheld instrument and refused me of giving any refund. He said that there was no rule to refund when the instrument passed the ticket. I wanted to put this issue in the complaint book to get it checked by the railway authority. So I requested him for the Complaint Book. He became furious and refused to give me the Complaint-Book. As I tried to notice his badge, he prompted his name and asked about my name.

I was stunned when I found him writing a complaint against my name in his NOTE BOOK without allowing me to lodge any complaint. ------- IT’S AMAZING.

Then immediately he called RPF and asked them to take me to the gate and to get me out of the station. I must thank the Station Manager as he did not declare me a TERRORIST and shoot me on the spot. ---- WHERE ARE WE LIVING? --- IS IT INDIA!

I then requested the RPF persons to check the ticket at entry gate, they accompanied me. --- Please verify all this from the video recording in DVR.

As a passenger of Metro & a Citizen of INDIA, I want the reply from the Highest Government Authority of Metro Railways. I am forwarding a copy to Honourable Minister, Indian Railways for his kind intervention to make our India a land of justice and peace.

I suggest you to place a surveillance camera at Station Managers room with Voice activation and recording, so that passengers can get justice from your end. All Metro stations are equipped with DVR (digital video recorders). So Metro Railway needs invest little to have an additional camera with microphone at Station Managers room.

The said ticket number is 700396. (Xerox at the back of this letter). I am not going to use this till I get any reply from Metro Railway. I am ready to show the same to you or to your department.

Thanking you,
Sincerely yours,




[protected][protected]
Debasis Debnath

CC: Honourable Minister / INDIAN RAILWAYS. NEW DELHI.

dear I was coming from Agra cantt to LKO in May in 3ac, but I saw that our 3ac coach has 3 side berths& 6 coupe berth even there was so less room as compared to earlier, that one cannot even try to sit while mounting down.

I want to know can railway do all this (reducing facilities without reducing fare?)

Indian Railway — No running ontime

hello,

My name is Venkatesh and last 2 to 3months i have been travelled on train between mangalore and BAngalore and Bangalore and Mangalore. Every time there is a delay of 2 to 3 hours when it reached destination. Can concerned dept. head lookinto this issue.

Regards,

Venkatesh

Dear Sir,

I had booked one parcel from Guna to Nizammuddin (Delhi) on 26th April 2008 vide Parcel way bill receipt no. B 385102. After visiting nizammuddin parcel ghar so many times, parcel ghar staff is not able to locate my parcel. Kindly do the needful. It has been more than a month now.

Thanking you,

Mahender Gupta
[protected]

Dear sir,
I made a reservation of Train no-3005 from station VARANASI to AMBALA on dated[protected] and the booking status was Waiting List(W/L).Almost one month has been passed out, until the date it is not yet confirmed.
Please make it clear, where is the problem.May I have to wait more? Please reply me as soon as possible.
Thanks

PNR No[protected]

Journey Details
Train No Train Name Date (DD-MM-YYYY) Class
3005 AMRITSAR MAIL [protected] 3A



Booking Status Current Status

Passenger 1 W/L 1, RLGN W/L 1
Passenger 2 W/L 2, RLGN W/L 2

Ravinder Kumar [protected]
Hi sir, I made a reservation of Train no-3005 from station VARANASI to AMBALA on dated[protected] and the booking status was Waiting List(W/L).Almost one month has been passed out, until the date it is not yet confirmed.
Please make it clear, where is the problem.I have to wait more? Please reply me as soon as possible.
Thanks

PNR No[protected]

Journey Details
Train No Train Name Date (DD-MM-YYYY) Class
3005 AMRITSAR MAIL [protected] 3A



Booking Status Current Status

Passenger 1 W/L 1, RLGN W/L 1
Passenger 2 W/L 2, RLGN W/L 2

To,

The Railway Minister,
Rail Bhawan, New Delhi

Respected Sir,

Subject: Complaint regarding non receipt of consignment(steel box)

Ref: PWB D273128 DATED 28.4.2008 issued by TINSUKIA (Assam)
through Rly. at Palghat-Kerala


I have Booked a Consignment through Northern Railway TINSUKIA as per reference
cited above.
But unfortunately it is not delivered to me till this date.Ihave several time enqiured
about this at Railway authorities Palghat and also submitted a Claims to the Chief Commercial Manager
South Railway CHENNAI, also given copy of Claim to the Senior Divisional Commercial Manager South Railway, Palghat on 13 th june and they have accepted it on 18 june by claim number [protected] & file no. Y/MISC/MXV/PGT/MAS/[protected]/06/2008-09, but in vain.

My Consignment articles are given below:
1. Uniforms
2. Important personal documents & using items

I am working in GENRAL RESERVED ENGINEERSCFORCE (BRO).Now I have been transfered from 518SS & TC(GREF) C/O. 99APO to 533SS & TC (GREF)(KARGIL) C/O. 56APO.My allowed leave
expired on 28 th may 2008 there after i have reqested the Officer In Commanding to extend it to 30 days more which is going to expire on 27 th june 2008. Due to non recept of consignment I am not in position to attend the duty in time which will put me in more problem on reporting to my unit
So, I am suffering much problem to non recrpit of the same

Hence please kindly take apprximate steps in this regard.
Anticipating your favourable respones at the very earliest, So that I can report to my unit in time and also avoid punishment
Thanking you,


Yours faithfully
PRADEEP EP
Phone NO.[protected]
Mobile NO. [protected]

Indian Railways Rajdhani Exp 2431 — train not stopping to where the ticket issued

TO THE CONCEREND AUTHORITY
INDIAN RAILWAYS

DEAR SIR,

I HAVE BOOKED TICKET ON THE ABOVE TRAIN FROM SHORANUR TO VASAI RD. PNR No[protected].
NOW THE SCHEDULE SHOWS THAT THIS TRAIN DOWS NOT STOPS @ VASAI ROAD. ONCE THE TICKET IS ISSUED WE FEEL THAT THIS TRAIN SHOULD HAVE A STOPPAGE EITHER @ PANVEL OR @VASAI ROAD WHICH IS CLOSE TO MUMBAI ELSE TICKET SHOULD NOT BE ISSUED TO STATIONS WHERE THE TRAIN DOES NOT STOP.THIS IS THE CLOSEST STATION TO MUMBAI AND WILL HELP PASSENGERS TO USE RAJ DHANI EXP FACILITY.

HOPE THE ABOVE MATTER IS LOOKED INTO AND WE GET A FAVOURABLE REPLY

THANKS AND REGARDS
ARUN

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Sir,
What is this and what is going now? When I call to railway inquiry he does not receive phone and not give the right information. If they do not work properly then they should be dismissed soon. We do not need such type of employees. So please take the hard action against such type of employees soon. I face this situation in Bharatpur (Rajasthan). There are loose worker in this department.

One other condition I have face in Nizamuddin railway station where some police men take money illegally from the passenger. I also have some photo graph against them. If nobody can change such type of system then give us some authority. We are available all time for do or die. Nobody can change my thinking.

When some police man involve in such system nobody is safe.

Corrupted India is unsafe india

To,

The Railway Minister,
Rail Bhawan, New Delhi

Subject: Complaint for not introducing train between Kanyakumari-Bangalore

Respected Sir,

The Honourable Railway Minister of State R. Velu has told that 119 new trains were introduced in 4 years. We

welcome all the efforts made by the minister for the welfare of State. But can the Minister say one valid

reason for not introducing much awaited train service between Bangalore and Kanyakumari. Numerous agitation

has been demonstrated by the people who will benifit by this train during last 5 years. During 2003 when Mr.

AK Murthy(PMK) was the minister he promised for the train during a protest held at Hosur. In 2006 when Mr. R.

Velu came to inaugurate the Computer terminal in Hosur Railway station he promised for the train. But what

stops them from acting (Public perception is the private bus operators stop this because they are running

around 15 buses daily at a cost of Rs.550 to Rs.800. But ironically train ticket costs only Rs.300, so people will

switch to cheaper and cmfotable journey). The only train which is running from Bangalore towards southern

districts is Tutucorin express is running with reservation full seats always. If you check for the reservation it

will be always full for next 1 month. Will they take steps???????

Indian Railway — sordid food

i travelled rajdhani express patna to new delhi on 26 june train no2309.coach A2 43, 44, 45, 46.pnr[protected].The pantry service was very bad.soup andmorning tea was cold.dinner was bad.ice cream was milk.pl do something.pl inform me if any correction is made.
sanjay

Railways — Miss Management

Respected Sir/Madam,

This is in reference to my journey from Mandasaut to Bandra terminus, dated 27-06-08, Train no-2996, Coach No- B3.

The problems faced by us during the journey:
1. No proper numbering of the coaches due to which we ended up boarding in the wrong compartment and when contacted tht TT he was not in a position to understand our needs and when asked for the compaint book the same was not issued to us by the Tt as well as the attender.On the other side of the coaches no's were not displayed which created problems for other passengers boarding fron different stations.
2.No proper maintenance and water supply in the coaches, blankets were not provided in sealed covers and there was no provision of pantry.

Would request you to consider our problem and do the needful.

Dear Sir,

I was booking railway ticket on 6th july 2008 for New delhi to cuttack then error message occured " Error in booking payment debited from your account will be credited " then I rebooked ticket. I checked my bank account two transaction of (495 + 11.23 )is done but no any credit in my account done by indian railway. transaction IDs are [protected] and [protected] my indian railway account is dhirukesh.

So please make my payment

C/o A.Dubey, Father of Shruti — Refunf of ticket

My daughter Shruti Dubey(half) waiting list in 3AC PNR No.[protected], Train No.2424, Delhi-Guwahati Rajdhani Express dated 09.06.04 C.N/B-Guwahati. She could not get berth till last movement. Ticket deposited at Guwahati Station on 11.06.04, Receipt No.091133.
1st Application Rceipt No.091133 dt. 30.06.04, by Regd. Post, acknowledgement by your office on 07.09.2004.
2nd Application sent on Feb.05. No action taken till date & no intimation given to me.
3rd time all photocopies of related documents sent but no response received. I am facing financial hardship now-a-days. Already passed more than four years & no refund has been received. Pl. intimate the detail on my above referred e-mail from where I can get my refund. My address is : A.Dubey, 567/21A, Anand Nagar, Jail Road, Lucknow.
I will be very thankful to you if an early action on the above is taken.

Indian Railway — Gurgaon to Rest of India Route Problem

Dear Sir/Madam,

As Gurgaon is the hub of information technology service industry in north india, lots of people of each gender come here for work in this field. But travelling to/for gurgaon is always a night mare for all.

We don't have any general train in which somebody can travell to other parts of north india. There is one train (IIT JAT Express), but that stops at very few points.

There should be few trains from gurgaon which can make our life easy while we travel to our homes. Especially this is a very big problem for girls, as they have to go to delhi which in itself is a daunting task and not safe.

Our railway ministery should seriously look in this matter.

Regards,
Manpreet Singh
Khanna, Distt Ludhiana,
Punjab.

To,

The Railway Minister,
Rail Bhawan, New Delhi

Subject: Complaint against dismanagment at dewas junction (m.p) i.e. dewas railway station is always stinking and no action is taken in this regard.

dear Sir, I m a resident o[censored]jjain and i work in a company at dewas and i hav to travel frm ujjain to dewas and frm dewas to ujjain everyday but the managment at dewas juntion dissatisfies all what is seen now at another station the station is alwaz stinking with soya residues.Also no proper arrangment of ticket distribution and train arrival and departure information we have to wait 15 min after the last alarm of arrival is blown in one word i have to say very poor railway managment is seen at dewas.I hav searched on net for complaint input i found this site with railway ministry.I hav lodged my complaint ...and hope some +ve action will be taken in this regard.

thank you

there should be some new trains connecting GURGAON & rest of india

To,
Railway ministor
Sub:Identity Proof in the E-ticket/I-ticket

Respected sir,
As all know, We need to carry the original ID proof with us during the train journey, If we carry the I-ticket or E-ticket. When we book the ticket for a group of people, We need to give the ID proof for only one people. The ID carrying person name and his proof should be informed during booking itself. For some reasons, If ID carrying man is not able to travel or he lost his identify proof at that time, it isinconvinient for the group to travel. It would be good if we have a option to carry any ID proof during travel and if we have a facility to reigster all of the passengers ID proof . So If one person in the group cancels his travel plan, Others will not suffer. If one Identify lost, He can use the others. If it is not possible to register ID proof for all passengers, It is necessary to register ID proof for more than one person. Please consider this request.
Thanks
Sivasankari,

Indian Railway Mumbai — Security problems on stations

There are a lot of illegal hawkers on the stations of Mumbai local The bridges are too small for the passengers on to it these illegal hawkers with the help of corrupt security staff very comfortably do business on the railway bridges and stations.
they pose a serious threat to the security and crowd control issues.

kindly do something if you can

To,
Hon'ble Minister
Railway Department
United Goverment of India
Rail Bhawan, New Delhi

Sub: Missmanagement in Lucknow New Delhi Swarn Shatabadi

Respected Sir,

I am citizen of India who feel that Railway Department is giving his Best to Their Customers in your kind guidence.
I am Based in Lucknow, My Company is Head Office in New Delhi
So I Did Lot of Travelling through Lucknow Swarn Shatbadi Express, we feel this is among The Best Train which is run by Northen Railway.
From Last 3-4 Months Service is Going Down Day by Day, I Have Already Complianed About it Twice.but no Action has Been Taken
to Solve the Problem, my Privious Complain no. are 003 and 004 Dated 31-Aug-2008 Train no.2003 PNR NO.[protected], Again with same Problem Complain no.020 and 021 Dated 03-Sep-2008 Train no.2004 PNR no. [protected].
In This Train Coach no. C-4 have Lots of Problem, Which I mentioned in following Lines.
1- A single Footrest is not working of any Seat, which can cause of lots of discomfortability in 6 Hours in Chair Car seats.
2- Out Side Coach A Wiriing Box is Open Which can Cause of any Accidental Fire.
3- Toilet are very dirty, no Person is avilable for Clean, Toilets also with out Toilet paper, Locking System is not working of Toilet.
4- Food Quality is going down day by day .
Now after reading these problem you can imagine toilet with out Lock, Seat without Footrest.

How We Can Say This is Best train?

Lot of Tourist and NRI also use this Train, So what image it make between them about Indian Railway?
I am assure, you will take care this Problem and solve it.
we will wait for your acknowledgement.

With Regards
Shudhansu Dixit
MIG-148, Phase -1
Near Sana Hospital
Tiket Rai Talab LDA Colony
Rajajipuram, Lucknow
MOB:+[protected]
email: [protected]@gmail.com

I undertook a recent trip to Assam from Howrah in 2nd AC and was shocked to note the mess the services are into. AC coaches are supposed to be premium accomodation, I thought. Staring from cockroaches, unauthorized vendors, eunucks, unreserved passengers, everyone has got a free passage even in AC coaches. Worst of all, the attendant as well as the TTE are silent on the issue and says 'We can't do anything' upon complaining. I travelled on 11th Sep by 3rd AC from Howrah to Barpeta Road by Kamrup Express and took the same train on my way back on 17th Sep. but in 2nd AC. But the situation was the same on both the instances. Can anything be done about this??

To
The Honarable Railway Minister

Respected Sir,

This is in reference to the complaint no 531160 GC13 to G234 The station Record Duplicate for the Train No 3104. This is to refer by me as a responsible passenger on behalf of all passengers about only AC coach where most of the trays attaching to the chairs are not attended. The same problem is seen in the last many times as the complaintant is regular to the subject route in the same train that runs from SEALDAH to BERHAMPURE COURT route OR vice versa.

Due to the same problem, We are unable to sit or works comfortably & even small kids are unable to sit or sleep on the chairs. We are also unable to take breakast or to move our legs comfortably.

I humbly request your department to take fast action on this.
As per the process, few of the passengers have also signed to the subject complaint as mentioned above.

The purpose of referring to this website is that The TT concerned said that this is a long pending works.

This is our humble request to instruct your department to solve immediately as It seems got simply unattended for last few months.

With Best Regards
Tamal Das
37 / 1 D BAKTIAR SHAH ROAD
KOLKATA

The Railway Minister

Rail Bhawan, New delhi

Subject: ABOUT PASS HOLDER HARRESMENT IN TRAIN IN GUJARAT.

Respected sir,

I am from surat.There is much harresment in train in south gujarat.When we enter in the train and sit on the seat, the pass holder says that this is their coach.so stand up and find another coach.if someone says no i wan't stand up, his wealth would not remain good for future.This harresment is done in early morning train like flying rani, gujarat queen, valsad-vadodra intersity express and many other train during the day.I want to ask u sir that they have bought the train from lalu prasad yadav.we also travel with ticket.we also give full rent for travellng.though we do not get the facility to travel safely.there are too much nusence at the above train i mentioned.even they do not leave the women.they also talk with them in abuse word.This is the extreme limit to the capacity to bear.Sometimes they also says that "faikh do sali ko dibbe ke bahar.tabhi sali ko akkal ayegi."All this i have to say i have said.The remaining is on the rail ministry what they want to do for voat bank.

The Railway Minister

Rail Bhawan, New delhi

Subject: About pass holder harresment in train in gujarat.

Respected sir,

I am from surat.There is a lot of haressment of pass holder to the common people.These haresment are in flying rani which goes from surat to bombay.When we sit on the seat, they tell us that leave the coach it is ours.if we says no then our health and wealth both will not remain good for the future.these are done in train like gujarat queen, valsad vadodra intersity express and many other train during the day.They even do not leave the woman with children.they talk to them in abused word.sometimes they hit them also.this has happened many times.they says like this."bahar fake do sali ko, tabhi uski akkal thikane ayegi".Is this way to talk to a woman?and we says that our country is safe for woman.I want to ask u sir whether they have bought the train?we also paid same amount for travel as them, then why this kind of justice is done?ek to dibbe cum hote hai upeer se ye log haran karte hai.there should be some solution for this.Augar karna ho to bahot kuch kar sakte hai railway wale par vote bank ke politics se fursad maile tab na?

With due respect we Citizen of India, want to bring in to your kind attention about the problem we faced during the journey from Gorakhpur-Bangalore express on 6/9/08 by train no. . Following trouble we faced in 3rd AC Coach With due respect we Citizen of India, want to bring in to your kind attention about the problem we faced during the journey from Gorakhpur-Bangalore express on 6/9/08 by train no. 5092 . Following trouble we faced in 3rd AC Coach No.B-2.

the complaints are as follows-
1- there was lots of nymphs (baby cockroach) in the train. The moment we opened our food packets these nymphs would start appearing from all corners. We could not sleep properly thought the journey.

2- the attendant would not listen to our pleas and instead of helping us ignored the whole matter. We being ladies were too scared to walk up the whole station to reach the guard and file a written complaint.No.B-2.

The complaints are as follows-
1- there was lots of nymphs (baby cockroach) in the train. The moment we opened our food packets these nymphs would start appearing from all corners. We could not sleep properly thought the journey.

2- the attendant would not listen to our pleas and instead of helping us ignored the whole matter. We being ladies were too scared to walk up the whole station to reach the guard and file a written complaint.


pnr no. [protected]

Maninya Rail Mantri ji,

Main Sivasagar(Assam) se hoon hamre yahan ka sabse nazdiki railway station Simalguri hai yahan kareeb 17 kilometer door.
Jab main delhi se simalguri aa raha tha toh station par utarte waqt aaple t.c.sahab ne mujhse ticket dikhane ko kaha maine unko ticket dikhaya lekin woh ticket unhone mujhe wapas nahin kiya. maine jab unse ticket maanga toh unhone kaha yeh railway ka niyam ka hum ticket wapas nahi kar sakte.(safar samapt hone ke baad). Uske baad raat ko 2 baje main simalguri se taxi pakadkar sivasagar ja raha tha ki raaste main mujhe police checking mili. unhone mujhse poocha kahan se aa rahe ho toh maine kaha ralway station se.Unhone mujhse ticket dikhane ko kaha lekin ticket toh aapke t.c.sahab ne pehle hi mujhse le kar apne pass rakh liya.mujhe un police waalo ne 2 ghante tak rok ke rakha. Ab mujhe jo pareshani hui hai uska zimmedar kaun hai?
Kripya is vishai par thoda gaur karein.

Ek Sacha Bhartiya Nagrik,
Pradeep Chandak,
Sivasagar.
[protected](M)

Indian Railway — ILLEGAL COLLECTION BY THE TTE AT KIUL JUNCTION

I HAVE AN MST NO.C[protected]/C[protected]FROM PATNA TO KIUL) ON 4/9/08 A 5 O'CLOCK I WAS STANDING AT KIUL JUNCTION ONE PERSON WITHOUT UNIFORM HAS CAME AND DEMANDING TICKET TO ME.I ASKED WHO ARE YOU "HE SAID I AM TTE THEN I GAVE TICKET TO HIM AFTER THAT HE SAID TICKET IS INVALID BECAUSE YOU HAVE NO SIGNED ON MST NO. C[protected] THAT'S WHY YOU WILL HAVE TO GIVE RS. 1555BUT I SAID I WILL NOT PAY THIS AMOUNT. AFTER THAT CTI HAS CROSSED MY BOTH THE MST & SENT TO ME IN A DARK ROOM WHERE 25 PEOPLE WERE ALREADY PRESENT . AFTER SIX HOUR H'OBLE MAGISTRATE CALL ME WHEN I EXPLAIN ALL THE PROBLEMTHEN HE HAS ORDERED TO LEAVE ME WITH CTI FINE OF RS. 271
SO, SIR TAKE NECESSARY ACTION AGAINST THE TTE & CTI&TRY TO RETURN MY MONEY
I HAVE ALREADY COMPLAINED AT PATNA JUNCTION IN THE M.R. GRIEVANCE CELL WITH ALL THE PROOF. MY COMPLAIN NO IS 296 .BUT WHAT HAPPENED I DONT KNOW

THANKING YOU
BISHWAMBHAR
NAYA TOLA, PATNA
MOB-[protected]

Southern Railway - Trivandrum Pattom Reservation Counter
Date and Time of Incident:
Date: October 1st, 2008
Time: 8:10 AM
Need to change the attitude of the railway people at the

reservation counter.

Railway people are behaving rudely against the customers

who came for ticket reservation(Railway staff at the 1st

and 2nd counter, a man and a lady). Mannerism should be

taught to these people before deputing to this service. As

Gandhi said, customer is the king. But here these people

are behaving as if they are the super king.

Southern Railway - Trivandrum Pattom Reservation Counter
Date and Time of Incident:
Date: October 1st, 2008
Time: 8:10 AM
Need to change the attitude of the railway people at the

reservation counter.

Railway people are behaving rudely against the customers

who came for ticket reservation(Railway staff at the 1st

and 2nd counter, a man and a lady). Mannerism should be

taught to these people before deputing to this service. As

Gandhi said, customer is the king. But here these people

are behaving as if they are the super king.

Sir,

I have parcel my motor cycle from Pune to Pathankot on[protected].Still i did not get my motocycle.I have checked several times with parcel deppt. they are saying check with pune railway station.when i asked them for contact number then they said they dont have you have to go pune and check.Sir, you can understand how can i go to pune for checking? So, suggest me something how can i resolve this problem? i am totally frustrated after visiting parcel office so many times.

To,

The Railway Minister,
Rail Bhawan, New Delhi

I am the regular passanger of ac third golden temple
train cleaning and maintaing is vary poor condition

Indian Railways — Cockroaches ,dirty linen,and hawkers

The General Manager
Eastern Railway

Dear Sir,

On 3rd October 2008 I travelled to Lucknow vde PNR No [protected], Train No 2331 Class 3A, Seat No 59, 60, 39, 40 from Howrah to Lucknow

The Ac coach was filled with cochoraches and the linen supplied was abolutely dirty. During the day time the coach was filled with excess passengers and hawkers.No body was ther to monitor it.

When I came back on 14/10/2008 in train no 3006 ( Lucknow to Howrah) I found that the compartment had many more passengers than the berths available.The pantry car which is run by IRCTC was charging per cup of tea, in excess.As per the bill given to me a cup of tea is priced at Rs 4.24 where as the waiters were charging Rs 5/ and the pantry car service was simply pathetic.I asked for the compalaint book which their manager named Rajesh refused on the pretext that they dont keep any complaint book.

I really feel that the the railways need lots of improvement and just because it is a monopolistic organisation it is running.

thanking you

Yours faithfully


sanjay Agarwal
4A Pratap aditya Road
Kolkata -700 026
[protected]

To,

The Railway Minister,
Rail Bhawan, New Delhi

Sir,
Today 17th Oct 2008, I and many of passengers were caught for travelling using incorrect ticket.
Following are the details
Train No : 2701
Name : HUSAINSAGAR EXP

Kalyan Departure Time : 22:45
Pune Arrival Time :01:20

We have proper ticket from kalyan station of Rs. 43 .

However TC did not accept that ticket saying the train is superfast and Ticket is for normal train.
This was nothing but just frustration after leaving two trains due to lack of seats, finally seating on door steps, travelling after 12pm.

Our question is that...
1. Why it is not written in Ticket itself that it is valid for some trains only.
2. Why it is not announced that the train is superfast.
3. Why there is Huge Fine, specially when we had ticket.
( We were fined for Rs.269... 260 penalty + 9 superfast surcharge)

Five times of ticket price is too much penalty. We can understand if we dont have ticket but we are really upset with the matter at 2.00 night time.


Kindly look into matter and make neccessary changes in ticket system.

To,

The Railway Minister,
Rail Bhawan, New Delhi

Sir,
Today 17th Oct 2008, I and many of passengers were caught for travelling using incorrect ticket.
Following are the details
Train No : 2701
Name : HUSAINSAGAR EXP

Kalyan Departure Time : 22:45
Pune Arrival Time :01:20

We have proper ticket from kalyan station of Rs. 43 .

However TC did not accept that ticket saying the train is superfast and Ticket is for normal train.
This was nothing but just frustration after leaving two trains due to lack of seats, finally seating on door steps, travelling after 12pm.

Our question is that...
1. Why it is not written in Ticket itself that it is valid for some trains only.
2. Why it is not announced that the train is superfast.
3. Why there is Huge Fine, specially when we had ticket.
( We were fined for Rs.269... 260 penalty + 9 superfast surcharge)

Five times of ticket price is too much penalty. We can understand if we dont have ticket but we are really upset with the matter at 2.00 night time.


Kindly look into matter and make neccessary changes in ticket system.

Respected Minister,

I travelled from Madurai to Chennai by Pandian Superfast Express on 18/10/2008 by 3-tier sleeper class. I have few points with respect to recently introduced 3-tier in side berths. I hope Railways take required action to take care of the same.
1. No more sitting is possible in the side lower berth.
2. The middle berth comes right at the middle of the window and hence opening or closing window is a problem. If it is raining, by the time one realizes and closes the window, the lower berth would have got totally wet (I had this experience).
3. Side middle & upper berth hardly get any air from the fan because the window is blocked and is available only to the lower berth
4. Fan & Light switches are not visible and they are behind the middle berth. If one has to operate the same, the passenger in the middle / lower berth has to be disturbed. Imagine a lady sleeping there and you try put on / off light / fan there is every possibility of hand landing up in a wrong place and could cause an embarrassment to all
5. Reaching upper berth is real challenge. Your head will certainly hit the light fitting or fan cover and you cannot help it. Only children below 12 years can sleep in the upper / middle berth.
I really doubt the person who suggested this has ever travelled by train or must be an official who only travel by 2nd or 1st AC compartments. It is horrible. In fact quite a lot of other passengers also shared the same concern and they really go hard on TTEs. What can the poor TTEs do on this?
I request you to evaluate this from the point of passenger convenience and not just from the point of increasing revenue to Railways.

With Regards,
Sreeram C A

This is regarding harassments done by pass holders.
As I was travelling from Howrah to Dhanbad by train 2311(HWH-KLK Mail) the daily passengers ( Pass holders) occupied the entire reservation coach(S9) and harass each and every passenger including me. Their groups also hit individual passengers who were asking for a place to sit on their own reserved berths. Moreover the TTE(P.N.Singh) favored them and arrived for checking after the go down at Burdawan, As this was not a coincidence because I travel every weekend by this train to Dhanbad and now this kind of behavior is unbearable. safety must be provided to Individual passengers. Railway must be having some policy to treat pass holders.

Officer,

Dtd. 1st Nov 2008 more than 40 (mostly all wish to go porbandar side) passengers waiting from 11 pm for Saurastra Janta Express down from Mumbai to Porbandar at wankaner station with ticket for travelling.

In the witness of ticketing desk officer, other station duty officers, train last boggy guard, all passengers. Train came & left the plateform nobody pick up the train due to there is no one attend inquiry desk at station, no annoucement, no rang the bell from coming train, no display board, very poor respond by Mr. Parmar and simply unjustified replied that all duties mention in records and they are not responsible etc...He is already at him home for rest in the station so many passengers suffering due to train left already.

When go for lodge the compalain not available carbon paper for three copies in. At inquiry desk no one setting on chair but fan & lights was on since 11 PM to 3 am of 2nd Nove 2008. wastage of electricity, very poor & pathetic respond, no annoucement for any coming or going trains, no display boards working, no bell ringging for coming trains.

Very poor management at wankaner station as on dtd. 1st Nov 2008 to 4 am 2nd Nov 2008. All the matter already registered in complain book at the time.

Respected Sir,
I would like to draw your kind attention to Sardarshahar reservation counter, Distt.-Churu (Rajasthan). The reservation clerk Mr. Mohan Lal Saini is not serving up to the mark. He benefits the persons who give him service fee (bribe).
Sir, according to the schedule the reservation timings is 8:00AM to 12:00PM and 5:00PM to 7:00PM. But the reservation is not done in the scheduled time. The counter is closed from 8:00AM to 9:15AM and 5:45PM to 7:00PM. When asked the clerk says that due to arrival of train the counter is closed. In such situation the counter is opened only for four hours instead of six hours. In these four hours the counter is closed and they say the server is down. But there is no restriction for those who pay service fee.
I submitted my reservation form dully filled on 30-10-08 at 5:55PM. After accepting the form the clerk said that it is time of the arrival of the train and come on 7:00PM. The arrival time of the train is 6:15PM. When I requested at 7:00PM he told me that it is time for closing the counter. When I should him my Consumer-VOICE card he reserved my ticket at 7:16PM. At that time 5 or 6 person (service fee gives) were sitting inside the counter. And there were no rules and regulations for them. The date and time on my reservation form is 30-10-08 and 5:55PM while the issued ticket shows 30-10-08 and 7:16PM. My ticket PNR No. is[protected] and issuing time is 7:16PM.
Sir, there is no name plate and dress plate on the station. So the consumers feel inconvenience in knowing the names and designations of the employees.
Sir, the change is never returned to the consumers. When consumer asks for the change they tease them without any reason. You are requested to regularize the employees to do their duty as per rules and norms. Please also regularize to work for the scheduled time the reservation clerk. Please also confirm to wear the name plate and dress plates so the consumer may feel relieved.

With Thanks,

Yours Faithfully,
Nitin Kumar Agarwal
Sardar Shahar
Memb. of Consumer-VOICE,
New Delhi.
Mo. No.- [protected].

Indian Railway — Inappropriate Accomodation

We, three, were told that our Tatkal reservation had been confirmed and we had been given accomodation in compartment S-9 under Tatkal reservation. The coach for disabled had been marked as S-9 and the chart mentioning our names pasted outside.

PNR[protected]
Train 2163
Date 29th October, 2008
Class II Class Berths
Travel Duration 23 and half hours

Throughout the journey we suffered

We couldn't get outside
No food was available
At every station peaple were banging the doors

Indian Railways — parking space made shops

There was huge place to park in st.thomas mount station. But now all those people who have taken contract in railways have constructed huge hotels and other shops in the places provided by you for parking. So the passangers are facing huge difficulty in finding a place a place to park. Kindly make arrangements to clear the shops and re-allot the places for the given purpose. I will be greatful if you respond to this immediately. All the other passangers are planning to make a train blockade because of this problem.

VIPUL RASHIKLAL MAMRAWALA
15 SAMARPAN SOCIETY
NEAR CHOKSY WADI
OPP.KRUSHNA NAGAR
ADAJAN
SURAT
GUJARAT.

To,
Railway Ministry

Sub. Complaint against wrong penalty & mental harassment

Sir,
I was trawled by train no. 6340 MUMBAI EXPRESS from KODAI ROAD TO CSTM (MUMBAI) by ticket pnr no.[protected]. My wife DINAL & son Parthik were with me. My ticket was from MADURAI JUNCTION TO MUMBAI CSTM but we changed our boarding from madurai to kodai road.
As per our ticket we boarded from kodai road in the presence of Mr. TC & vigilance officer Mr.ARNAPUTTAM.Vigillence officer Mr.Aranaputtam wished to check our E ticket & after that he asked for driving license.I submitted my driving license for checking purpose to him. Driving license was attested by honorable magistrate of Surat city. But I was shocked when he told me in roudly way that I was without ticket & he had a power to cancel my journey & also powered to call railway police to throw away my bags outside the train. Under pressure Rs. 4420.00 was paid against penalty. How he calculated penalty that we don’t know.After so many requests both officers did not give me their names & batch nos..I had original E ticket & driving license at the time of journey. Also note that after checked driving license Mr.Aranaputtam wrote my license number on penalty receipt.
So many requests did by my family & other passengers but there was no response by Mr.Arnaputtam.When I asked to TC & vigilance officer for their batch nos. & full name they didn’t give me. At EROD JUCTION they left the train like thieves & told me “We know we were wrong but we show our power to you. Now we see what you will do”
After EROD JUCTION an aged TC Mr.Mani took a charge and we asked for complaint book he told me to register my complaint at Mumbai cstm after finished my journey. So we registered it at Mumbai cstm on 12/11/2008 with Xerox copies of driving license, penalty receipt & E ticket were attached with complaint.
Also note that we saw our all papers to deputy stn.master of Mumbai cstm Mr.YADAV before submit my complaint.
I request you to refund the amount of wrong penalty. Hope for kind & prompt action.

Thanks,

VIPUL

Encl COPY OF RAILWAY TICKET PNR NO [protected] ; COPY OF DRIVING LICENSE NO.115104/94/SRT ; COPY OF PENALTY RECEIPT NO.664057 ;
COPY OF COMPLAINT REGISTERED AT MUMBAI CSTM

Indian Railway — Cancellation of e ticket and non receipt of refund

Transaction ID-[protected]
PNR No-[protected]

Train No-2889 (TATA YPR EXP)
Due date of journey-2nd May 2008
Class- 3A
Booking from ROU to YPR
No of Passenger-3 (2 adults +1 kid)
Fare Rs.3303

Reason for cancellation- The above train being diverted and not came to ROURKELA as there was an accident/ derailment in between TATA and ROURKELA.

Even after 6 month I have not got the refund and I made two written request.
Regards,
Subrat Biswal
Bangalore
[protected]

SIR I S.VIJAYAKUMAR PHYSICALLY HANDICAPPED I BOOKED THE TICKET FROM DAUND TO CHENNAI BY 1041 MUMBAI CHENNAI EXP VIDE MY PNT NO[protected] TICKET NO 48846804 AT THE TIME OF BOOKING MY STATUS WAS RLWL/75 76 AND CHARTED THE STATUS WAS 63 64 I BOARDED THE TRAIN AT DAUND AND I APPROACH THE TTR THEY SAID WE WILL SEE AND THE TRAIN REACH KURDWADI JN THEY SAID NO VACANCY YOU CAN TRAVEL BY GENERAL COACH I ASK THE TTR YOU WRITE IT AND CANCELL THE TICKET HE SAYS THAT YOU CAN GO TO DAUND JN HOW IT IS POSSIBLE IN THE NIGHT AND THEN I TRAVEL TO DISABLE COACH IN THAT COACH FOUR PASSENGERS ARE TRAVELLING I ASK THIS IS DISABLE COACHTHEY SAYS WE PAID THE TTR RS 500/- AND GET IT IN BEAUTY THEY SAYS THIS IS S 11 COACH AFTER TRAIN REACH SOLAPUR THE FOUR TTRS ARE ENTERED AND ONE RPF ALSO THEY SAID THIS IS ONLY S 11 AND THEY MENTIONED IN THE OTHER PASSENGER TICKET IS S 11 WIDE PNR NO[protected] TICKET NO 50587286 THEY TTR SAID IF YOU WANT YOU CAN ADJUST AND TRAVEL OTHERWISE YOU CAN GET DOWN FROM THE TRAIN HOW IS POSSIBLE DISABLE COACH INTO S 11 AND THERE IS NO NAME BOARD IN THE COAT IS WEARING THE COAT I REQUEST TO TAKE NECESSARY ACTION AGANST THEM AND WHAT ABOUT MY REFUND I FULLY PAID OF RS 254 / AND I TRAVEL IN TO GENERAL COACH I REQUEST YOU TO REPLY AND NO SUCH OTHER INCIDENT WILL NOT HAPPEND ANY TIME

THANKING YOU
S.VIJAYAKUMAR [protected] [protected]

Dear Sir/Madam,

I also had a similar experience on 21st November, 2008 in 1013 LTT-Coimbatore Express having PNR No.[protected] in Disabled Coach, marked as S-12 (SEAT/BERTH Nos.1, 2, 3, & 4 - allotted to me, husband and two children).

Even the Guard who was in the next coach was not aware of this arrangement of Railways and the Guard threatened us with penalty clause at Raichur Station. Initially the Guard was not prepared to listen to us and kept on insisting us to open the door. Only after our repeated explanations, he came down and instigated the public to go for a complaint with Railway Authorities.

We had a very bad experience and tension full atmosphere through out the journey.

To avoid this confusion, the Railway Authorities should stop allotting the reservations in Disabled Coach and keep the entire coach meant for Disabled only.

Indian Railway — inconvenience in A/c coach

I with other 3 people travelled from Ernakulam to Rajkot by Train No. 6338 Ernakulam Okha Express on 21st Nov 2008 vide Ticket no. 90712267 PNR nO.[protected] . The distanc eto be covered by me in this journey eas 2304 kms. I travelled by AC coach B1 seat Nos 5, 6, 8 and 9. I paid Rs 5689/- for four tickets. In order to accomodate more people instead of increasinf one more coach, and additional side berth is increases for sleeping and for seating that extra person is to be accomodated in one of the seat where three passengers are supposed to seat. No extra place for luggage too.Inspite of paying more amt to travel comfortably in the long route we had to face lots of inconveniece during the journey and it became a tiring journey. Pl Instead of this adjustments can, t you please increase and extra coach for ac and ac and also if possible 1st AC.

i was travelling on28 nov08 in chennai rajdhani B6 coach the attitudes and response of the catering staff was very bad moreover the laundary staff sudir was demanding money frm public and speaking in threatining language these type of incidents must be avoided kindly look into this matter

To,

The Railway Minister,
Rail Bhawan, New Delhi

Subject: Complaint against our ailment and problem faced during travel in rajdhani express Train no. 2422 dated 8th december 2008 from new delhi to bhubaneswar

Respected Sir,

With due respect we passengers of rajdhani express train no 2422, want to bring in to your kind attention about the problem we faced during the journey from new delhi to bhubaneswar on 08/12/2008 by train no. 2422 rajdhani express. Following trouble we faced in 3rd AC Coach No. B-2

1. No facility of Meals (Breakfast, Dinner, Lunch) nothing served in time. Even did not get any tea .
2. Toilets were so dirty and impossible to use . photograph taken but there is no provision for attaching here.
3. A.C was not working in our coach and no person was available to whom we can complain .
4. guard told he wont give the complaint book.
5. No person for housekeeping .
6. No security arrangement like security guard .
7. ac attendant mr. ravi mishra denied that he does not have any complaint book . also he said the train does not have one.
8. pantry car manager mr. vijay choudhury did not take and heed to our request to supply us drinking water forget about food.
9. we were given the dinner at 11:30 in the night.

sir, in a premier train like rajdhani passengers do not expect this kind of service as we pay more fare than any other train. if this kind of service continues the passengers will loose trust on rajdhani. as for our knowledge you are so far the best railway minister india has ever produced, as you listen to the passenger's greviances so we request you to kindly take action. and will gain faith on you.

We request you to kindly pay attention on our complaint and take necessary action so that passenger would not face these problems in future

Your’s truly PNR No
tejas tamobhid patnaik [protected]
Tejeswar Parida [protected]
sanjay [protected]

sir,

we are travelling on train no. 8507 from jharsuguda to amritsar in 3tire ac compartrment. i would like to complain about the very dirty condition on the coach. i also had photos but don't know how to post it. please look into this matter, as when i complained the attendant he refused to do any thing and also said we are not concerned about it. even the T.T also was not concerned about the matter. after jhansi there was no cleaning work... and we found them playing card instead of helping us. plese contact us us for the photo graphs of the same.. our ticket no. in[protected]PNR).[protected].

Indian Railways — charged for a.c. travelling but no a.c. provided

I booked a.c. chair car in Himlayan Queen on 5th Dec, 2008 for me and friend ( Vandana Sharma age 46 female and Sandeep Sangar age 43 Male and paid rs. 592 ). The PNR No. was [protected], as A.C. Coach was out of order for last 4-5 days, even then indian railways continued to made the reservations for a.c., and on the date of travel, we were given reservation in second class only in M086

& we reached station well in time, we could have made the cancellation and arrange for alternatives.

Kindly refund the extra amount in account no. [protected]
with Bank Of India, Sector 17, Chandigarh
An early response in the matter will be appreciated.

contact details
[protected]

Indian Railway — inproper management

Hi
I travelled from changanacherry to trivandrum(kerala state) on venad express on 19 dec 2008 7 PM with my aged mum. While we were waiting for train to trivandrum in changanacherry, the platform where the train plans to arrive was specified in display board as platform2 and i also confirmed with station manager. we crossed the bridge and reached platform2. Just before 5 minutes of arrival of train, they announced that its platform1. Since my mother is aged, it was very difficult for us to climb the bridge and reach platform1 for the train. It wold be good if these are managed properly to avoid discomfort to passengers.

To
The Relavant Officer,
Indian Railway Department,
Rail Bhawan,
New Delhi.

Dear sir,

With due respect we all MST holders of Jhanshi/Orai/Pukhrayan/Kalpi, Citizen of India, want to bring in to your kind attention about the problem we are facing daily during travelling.

Train No.1109 DN Intercity Express running between Jhanshi to Lucknow daily is running mostly for the purpose of daily passengers of Jhanshi/ Orai/ Pukhrayan/Kalpi Etc the arrival of this train at Kanpur is 10:20 Am but since two month it is being delayed by 1 hrs to 2 hrs daily and it arrived at Kanpur at 11:30 to 12:00 when office timing is 10am to 10:30 am. We all daily passengers could not reach in our offices & other work within time due to late arrival of train at Kanpur. The position o[censored]s is very critical.And the same position of Train No.1110 UP Intercity Express from Lucknow to Jhansi is also being faced.

If you read this complaint so please it the request o[censored]s to kindly look in to the matter & solve the problems from late arrival to right arrival of this train so that the all daily passengers may reach their offices & others in time.



Regards
All MST Holders

Indian Railway E Ticket — cancellation of ticket

iam nitin soni age 23 years boocked an e ticket on 20/12/2008 with pnr no.[protected] with transaction id [protected] got an confirmed reservation in sleeper coach s5/39 and the journey is from habibganj to jabalpur in train no.1471/bpl jabalpur exp and i want to cacell this ticket so please cancell it and refund my amount which is required

Sir i m a citizen of india i m travelling in train janta exp. Firozpur to mumbai & i have reservation in this train but the pepole with local tickets travelling in the coach TTE is in the train but he not do his duty there is no rpf in the train if is this facility is provided by you than why you you charge for slleper if you not giving passangers right thing sir i am writing this with lot oe hope plz sir do some thing thanks

Dear sir,
This complaint is regarding the train not stoping in a station. i along with two of my friends travelled in Rupasi Bangla Express on 22/12/08. we had taken the ticket for Jhantipahari and in the ticket counter they gave the ticket printed on it Jhantipahari. They did not tell us that the train would not stop in that place. since it is printed on the ticket we took it for granted that the train would stop there. Meanwhile two women TTE also came and checked our tickets and they too did not tell us anything about that. finally we crossed the station that we were to get down. and the next station was after 25 minutes ( Adra Jn). when we got down at 11amin Adra and asked there for the next train to go to our place . It was at 2.15 pm. And there was no other transport to go to our place ecept train. and because of this we missed an important programme. what is your response to this. we will wait for your reply.

भारतीय रेलवे च्या
प्रिय ग्राहकांनो;
माझ्या वृद्ध पित्याला आलेला अतिशय बेजवबदरपनाचा अनुभव आपल्याला सांगतो
maze vadil dinank 26 dec 2008 roji mumbai CST station varun Tiruanantpuram la Kanyakumari Express ne (Railway no.6381)
jat astana, ek sadgruhastha tyana aplya asanawarun uthanyachi vinanti karu lagale; mazya vadilani mazyashi sampark sadhala asta me mahitisathi bhartiya railway chya "http://www.indianrail.gov.in/pnr_stat.html"
ya website war baghitale asta tyanchye reservation aslelya seat war tya sadgruhasthanche sudhha reservation hote;
"Ekhadya seat che don vyaktyinna reservation fakta Indian Railway madhech Hou shakate " Ani ha bejawabdar pana te satat nirantar chalu thevtat, mala anekanni sangitale ki koni tuzi dad ya vishayavar nyayalayat aiknar nahi karan ase anubhav pratek 10 mansanpaiki ekala nehami yetoch;
yavarun maze saglyana hech sangane ahe ki Bhartiya Railway Ek Bejawabdar panache Jwalant Udaharan ahe karan Asa prasang alyawar ekhadya mhatarya mansala kay samasyana samore jave lagte he tyache tyala thauk;
Krupa karun ha maza anubhav vicharat ghya ani Bhartiy railway ne jatana 10 wela vichar kara;
ati avashyak asalya shiway Bhartiy railwayne prawas karuch naka karan yapramanech anek gairsoyinni ani bhrashtacharanni bhartiy railway pokhrun nighali ahe;
shewati ekach ki bhartiya Railway Hi bharat Sarkarch Upkram aslyachi Pratyek Bhartiyala Laj watte...
Jay hind -jay bharat-jay maharashtra

Dear Sir,

I have to travel from Mumbai (Bandra)(BDTS) to Hanumangarh Jn.(HMH) (Rajasthan) in single journey. so I filled a single form for the same which is as follows;

1. Train No - 2480, Suryanagri Express on Jan 4, 2009, SL, BDTS to JU and for onward journey, train no 4888, Badmer Kalka Express, SL, JU to HMH on Jan 5, 2009, for 2 berths (One for senior citizen).

2. Reservation ticket was booked from Churchgate (Mumbai) booking counter. PNR No of tickets are as follows
a) From BDTS to JU[protected]
b) From JU to HMH[protected]

3. Against my single journey request, two separate and independent tickets were issued (PNR no mentioned in point no 2) causing me loss of benefit of telescopic fare as well as double reservation charges in addition to inconvenience.

4. Reservation tickets do not bear passenger's name.

Since we have to travel in a single journey, fare should have been charged giving telescopic fare benefit and without double reservation charges.

You are requested to look into the matter and arrange to reinstate the financial losses borne by me.

Thanks in advance in hope on an early response.

Er. Inder Prakash Gupta
Retd. S.E, RSEB
C/o Shree Computers
Ward No 30, Near Uco Bank
Hanumangarh Town - 335513
Rajasthan
Contact No[protected]

To
The Railway Minister,
Rail Bhavan, New Delhi

Sir/ Madam,
Subject- Problem faced on the Trivandrum - Howrah Shalimar express Train no. 6323 dated 27/11/08 from Trivandrum central to Howrah.

I was travelling in the Trivandrum- Howrah Shalimar express on the 27th of Dec 2008 in coach no. S9 seat no. 62. According to the ticket my seat was an upper berth (as per my preference, as I had booked the ticket early), but due to the latest modification of introducing one more seat in each cabin, my seat changed to side middle. On asking the TTE why the seats were not changed as per the ticket, the TTE's tart reply was that, it was being published everyday in the newspapers about the change and those who didn't like it could very well cancel their tickets and get it refunded. My question is, why is the Indian railways, showing false pretences of caring about the passengers preferences by asking for it in the reservation form, when they finally throw something on our faces and ask us to take it or leave it? As the ones who did the reservations earlier than many aren't we entitled to have the privilege of getting our preferences? Shouldn’t the railways make alternate arrangements about the matter?
All the Indian Railways is now doing is looking for more profit, whether it inconveniences the passenger or not is of no concern to them. The 9 seated cabins are so uncomfortable to travel, with not enough space to sit or lie down. The height of the side upper is so short that we have to somehow get crammed into the little space available.
Hence, I request that some consideration be given to the problem faced by the passengers instead of just throwing something onto their faces and expecting them to grin and bear it.

Yours truly,
Dr. Rose Mary
PNR no.[protected]
Vishakapatnam.

i want to cancell my ticket

TO
RESPECTED SIR
LALLU PARSAD YADAV JI
WITH DUE RESPECT I WOULD LIKE TO REQUEST U THAT I MISTER BALDEV NARULA R BOOKED 3 SAETS IN 3 AC FROM BAREILLY JUNTION FOR KANPUR CENTRAL TO BAREILLY JUNCTION . TRAIN NO: WAS 2469 ND PNR NO: WAS[protected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protected]

Complaints
on 3-1-2009. I was to travil by train (no 8477) From bilaspur to Katni station, At Bilaspur station i ask one TTE for a birth he says there no birth but he panelise me with rs 313/- vide there receipt no 423164
I beg to complain while i was on the platform of the bilaspur why he issued the receipt and i was also compiled to travel on journal compartment. more ever it is clearly letdown in railway ruling that if a parson by mistake travel in a higher class he should be given a chance to get down from the compartment on the same station or next stoppage of the train
The TTE who charge me was not wearing the batch showing his name
I request you to plase loock in to the matter and arrang to refund the money charge from me
I was trawling on railway ticket no 79083533 purchase from bilaspur station
yours
Vashu Dulhani
Hare Madhav chock
Madhav nagar
Katni (M.P.)
Mo [protected]

Indian Railways — unscheduled halts

On 04.01.09, the Train No.5630 reached Vijayawada at 13.55 hours, an hour and a half behind schedule and left at 14.15 hrs. The train was stopped at Ulavapadu to allow Train No.2078 to pass. Again the train was detained before Nellore and Gudur many times and the train took one hour from Nellore to Gudur when average running time is half an hour. The Train crossed Gummudipoondi around 20.30 hrs. A suburban Train takes around 50 minutes from Gummdidpoondi to Chennai Central. But the Express train took 1 hour 45 minutes to reach Egmore! The Train stopped at local stations like Korrukkupet, washermanpet, Royapuram, Fort inspite of the fact that this is the only train passing on the line at that time. The passengers of this Expres Train were in Train for almost 80 hours (from Guawhati), but the railway officials least concerened about the condition of the passengers. Under the pretext that 2078 is a superfast train, it was allowed to overtake eventhough the train's running time was just 6 and 1/2 hours. The said 2078 train stops at every station, whereas 5630 had stop at Ongole and Nellore alone. Had they allowed the train to pass it would not have delayed 2078 at all.

Since the date, some of the trains are shifted to Egmore, there is thorough mismanagement. Due to inefficient Station masters and Signal supervisors, no Train is allowed to reach the station on time. It is surprising how an express train is stopped at Royapuram. Fort like local station etc., ! Of course delay is the fate of even the so called super fast trains. But the fact is the delay is not mainly due to traffic, but due to mismanagement and inefficient railway officials. It is high time, the Railway minister may review the efficiency of these officials and post efficient officials at important stations and help the passengers to reach the destination on time.

Sir
I was having my confirmed reservation(S-2, 14) on 6-1-2009 by train no 4311 from ajmer to ahmedabad. The train on that day was 4-5 hrs late.
At 11 pm Ashram express(2916) arrived at Ajmer railway station.
I went and requested the TTE of coach no S-9, I was told by the TTe to buy an ordinary ticket but Rs 300/- will be charged extra . I refused to pay him.
Then I went to coach B-2(3rd AC) but he also demanded Rs 700/-

SO, SIR TAKE NECESSARY ACTION AGAINST THE TTE, so that passengersare not harassed .

dear varun,

it is not possible to eradicate black marketing of tickets in Mumbai central because the majority of public try to book tickets for a same train at a time and hence the black marketers got easy chance for their income.

dear sir,
am from Tamil nadu chennai, going to tell about agents booking the maximum tickets,and they are selling double th amount on the festival times. we are the publics we use to go to south side up to(madurai) on festival timings, we cant able to get the ticket frecuntly! when the starting day all the tickets booked with in 15mis, why u cant control this! railway deportment for publics or agents?

as well as the staffs also join with this dare!

if there any chance to get the action fot this please can u put the rules! each ticket need address proof t id proof

people who purchase tickets in black must be taken up also

sir,
often i travel by rail, i book my ticket 40or 30 days before.i always got waiting.when i board the train, i found seats are vacant.this happen almost every time .and tt demands money.
please do somthing seriously.i am 54 year old.north resident from ludhiana staying mumbai now a days.
thanx
indian

The tatkal scheme has been the main area where the black market targets. The ticket reservation starts at 8:00am. Even if a queue is maintained at railway station the agents manges to club up in between the queues. By the time RPF(railway police force) reaches they would come first in the lines. All the first that reaches at the counter are of the agent people and sometimes they submit around 3 to four forms at a go. At each counter there would be around 4 people of agents. that would mulitply to 4(people) x 10(counters) x 3(forms)=120 forms submition. bytthe time it reaches the public, the tatkal seats would have been filled. The number is just for one station. Recently i had complained to the railway master. But i don't feel it is going to help.

I AM RESIDENT OF INDORE. HERE PUBLIC CAN NEITHER BOOK TATKAL TICKET THRO NET NOR THRO RAILWAY WINDOW. IRCTC WEBSITE NEVER WORK PROPERLY IN THE MORNING SESSION.AND WINDOWS ARE ALWAYS FILLED WITH BROKERS.

ONE OF THE BROKER AT 564 M G ROAD, INDORE IS FLUENTELY AND OPENLY ARRANGING CONFIRM TATKAL TICKETS EITHER FROM KHANDWA OR INDORE DUE TO SETTING WITH HIGHER AUTHORITY OF DEPARTMENT AND CHARGING MORE THAT THOUSAND RUPEES PER TICKET AS EXTRA SAID TO BE PAYABLE TO THE AUTHORITY.

MY REQUEST IS TO CLUTCH SUCH TYPE OF BROKERS AND YOUR STAFF INVOLVED IN THIS FRAUDULENT PRACTICE. DEPARTMENT NEED TO EXAMINE THE ACTIVITIES OF BOTH THE GUILTY AND ARREST THEM WITHOUT DISCLOSING THE COMPLAINT.

BUT HOW CAN THIS HAPPEN, WHEN THE ENTIRE WELL FILLED WITH "BHANG". I DON'T EXPECT BUT STILL THERE IS HOPE, SOME PEOPLE REALLY FEEL THE PROBLEM OF GENERAL PUBLIC.

ZHANDU PRASAD

is there any number in bhopal so that we can file comlplant in bhopal

Pappu ji,
reservation clerk ne aapko jabadasti ticket to diya nahi hai, aapne khud hi liya hai.

By the way, I am sure that you will never be confirmed bearth in your bodhigaya express from NEW DELHI to SASARAM. Yaad rakhiye ki kabhi bhi AC3 tier ya AC2 tier mein WL-5 ya us se upar ka number confirm nahi hoga (aur woh bhi is CHAAT ke season mein to bilkul bhi nahi).
So, dear friend forget about your confirmed bearth in your journey and try for alternative solution :))

my name is swanand IRCTC says all the biscuts chocolates and paked itmes should be sold on printed MRP rates. but the IRCTC food stall at solapur station charges more than MRP rates. this is not a good sign of business and all the railway working staff is courppted even the catering inspector Mr Kamthan asked for bribe of Rs 3,000/- per month from a Canteen owener at gulbarga station. The station supritendent of gulbarga railway station makes sure that most of the tarins are blocked on platform 2 and 3 when platform No 1 is emepty where the passenger cant get anything. when requested him to block trains on platform 1 he asked for bribe of 2000 rs. so please have a look in this matter.

Dear Sir,

I went to Kirti Nagar, New Delhi Railway Reservation Counter on dated 9.02.2008 & 10.02.2008 for ticket booking for Train No. 2555, Gorakhdham Express from Gorakhpur Jn. to New Delhi jn. for the journy date 20.02.2008 and for Train No. 2556, Gorakhdham Express from New Delhi to Gorakhpur Jn. for the journy date 14.02.2008.

Before going to reservation I have verified the availability of Seats on the Internet, I have found that 79 Seats are available. But the reservation clerk forbidden to give me the ticket and told me there is no ticket in the date of 20.02.2008 and he also told me that waitting tickets are also not available in this date. He has given me only waiting ticket from one side New Delhi to Gonda Jn. for the journy date 14.02.2008.

I think this is the most currepted behaviour by the Indian Railway's Employees and management.

You are kindly requested to search the booking clerk and do the needful action against him/her.

Hope for your neccessary action against this type of curruptions in the Railways.

Thankin you.

I am looking for Gorkhadham exp 2556 which platform no.standing ?

sir
There was mis bheavior by the ticket collecter in train no 1016 train borad from gorakpur to jhansi on dated 12.04.09
my aunty named manju singh s7 coach breath 17 and her sister in the same coach berth18 the had booked on line and they had the identy proof but also tt didnt a low them the had to pay extra and had to take new ticket with fine as themy aunty was pregant woman she was carrying 8 month but he didnt show any mercy instead started abuse her so please i request you to please take action on this

Indian Railways — corrupt officials

At palanpur railway junction (banaskantha, gujarat) the ticket booking counter has corrupt officials..they book the tickets of agents but refuse to book the tickets of simple person.they will mishandle them but will take form of agents from behind the counter.

I'm looking for Ashish kumar srivastava working at a senior post in Delhi and his wife working with Indian RailwaysIRCTC in Delhi. Would be a great favour if I' sent their email add or phone nos. as i've lost