Claimed

Indian Railways Complaints & Reviews

1.3
Last updated Apr 12, 2024
Complaints 6270
Resolved
1580
Unresolved
4690
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
751
Mobile
+91 97 1763 0982
2043
624

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways reviews & complaints page 313

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
Irina Sharon
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Train No. 6609 and 6610

Train No. 6609 and 6610 had been announced in the Railway Budget[protected], even the schedule had been announced, yet the train has not showed up in the platform. We people from the South who are dependent on buses, who because of their monopoly continue to charge exorbitant fares, do not find this funny. We sincerely hope somebody is taking a look at this....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kuresh Goryawala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcrowded Reserved Slipper Compartments

I was travelling with my family from Burhanpur to Mumbai on Dadar Amritsar Express, DN 1508 train. I was in S-5 Reserved Slipper Compartment. date 25/12/2007 time 5.45 from Burhanpur Station.

Unfortunately, passengers without tickets and proper reservation were also travelling on this train. The compartment was overcrowded, Toilets were also crowded with the goods luggage of the unauthorised passengers.

I and...
Helpful
10 other people found this review helpful
10 found this helpful
1 Comment
Report
Copy
V
Vinay Sukla
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISBEHAVE AND THREATENING BY TICKET COUNTER STAFF

Dear Sir,

First Let me tell you this is my third complaint because there is no action taken for my earlier two complaints.

I Vinay Sukla running a small business in bangalore which invloves me in a lot of traveling by Train to various places. On 07/11/2007 around 2.45 p.m when i had been to book tickets for traveling I found the lady who was issuing tickets at counter No. 1 of Banashankari Reservation office...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
V
vepa venkata satya prasad
from Srisailam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of ticket

I booked a ticket vide PNR No.[protected] and the same has been cancelled on 29-12-07 but the refund amount has not so far
been credited to my account despite several reminders to irctc
via e mail. Please, therefore arrange for refund of my amount
by crediting to my account immediately. When the railway authorities are not in a position to refund the amount immediately, what is the use in booking reservation thru internet?...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
B
Burhanuddin Vaziri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal passengers in the Reserved Slipper Compartment

I was travelling on train no 1058 with my friends on 25th December 2007, my compartment was S-6. Full train was filled with unauthorised passengers around 200+ passengers were travelling in the capacity of 72 slippers.

The corridor and the toilets were fully occupied with no place to move on. Luggages were piled in toilets and wash basin, hence making it unusable.

We try to lodge complaint with TT but he was...
Helpful
2 other people found this review helpful
2 found this helpful
52 Comments
Report
Copy
M
mukhesh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HARRASSMENT BY RAILWAY BOOKING STAFF

Dear sir,
I was issued Rly. warrant from mumbai to Delhi and back, to attend some urgent official meetings, at mumbai it was exchanged but when I went to the ticketing counter at Sarai Rohilla it was not honoured saying that since name of station written in railway warrant was Delhi to Mumbai and it was told by booking clerk that there is no rly station by the name of Mumbai hence it can not be honoured. but it is obvious that...
Helpful
Be the first one to find this review helpful
Found this helpful?
313 Comments
Report
Copy
S
Suguna Shenoy
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

5 minutes stopover for Bangalore City Junction

I would like to share a scary and life threatening experience I had during my first travel on the newly started Mangalore – Bangalore Train. My younger daughter who is 2 and half years old and myself would have been the first victims of this train, if my husband had not pulled us from the gap between the platform and the train.

After looking at all the hype of this much awaited train, as early as 3rd Dec (2 days after...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
Shashi Prabha Singh
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harressment by Ticket Checker.

Dear Sir,
This is to inform you that we (I along with my Daughter in-law) were travelling on a e-ticket from New Delhi to Lucknow by Sharmjeevi Express Train No: 2392 on 22nd November 2007(PNR [protected]; Transaction ID:[protected]) booked through website www.irctc.co., wherein I had used my PAN card as my Identification id as required by the website,While Boarding at New Delhi I was bit late to reach the train but somehow I managed...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
pranav aggarwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor facilities

i traveled on 30.11.2007 from margao (goa ) to nizamuddin (delhi) by rajdhani express the food provided by the r.k. cat. nizamuddin was worst when i complaints they told me that we have to money to all officers and even lalau yadav to get contract so how can we provide the good food even when i asked a bootel of water he asked money for that i had written complain in there complaint book but nothing has happend and even indian railway doesnt...
Helpful
Be the first one to find this review helpful
Found this helpful?
12 Comments
Report
Copy
E
ejaz khan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint Against Ticket Collector

dear
sir i booked my ticket on 18th of octer it is not cinferm so its really argeny for me to go my home on 17h december so i want to confrem my ticket...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
sunil bagla
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint in online Ticket Reservation

Dear Sir,
I had apply for booking 3 Nos.in AC 2 Tier tickets in Train No 2307 Jodhpur Express on 4th July for the reservation for 2nd Feb.2008 at around 8.01 AM but surprisingly I had not got the ticket in one serial No. and all the tickets were upper birth. As my mother(SRCTZN) being travelling with me, it was not possible for me to travel with these seats.
So, around 8.20AM, I again booked tickets in 3rd AC and get the satisfactory...
Helpful
Be the first one to find this review helpful
Found this helpful?
15 Comments
Report
Copy
M
MANU KHANDELWAL
from Rawatbhata, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISBEHAVIOR

I travelled in train no.5312 from Barielly jn. To Mathura jn. by PNR NO.[protected] . The AC was not working properly from barielly .At every station the AC stopped working as soon as the train stopped & HATHRAS onwards the entire electric supply was disconnected . On asking the attendant told that the T.T. in in some other compartment.. We asked for the complaint book from the attendant but he refused & advised us to go to the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anuj Anand
from Karad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against Vendor

Dear Sir, I’m an practicing Advocate at District Courts in Punjab and often go to New Delhi for some of my cases, and I usually travel by Shatabdi or Shane Punjab Chair Car. On 25th Nov 2007 I was waiting for Shane Punjab at Jalandhar railway station which was us usual late. I was feeling bit cold and feverish so I decided to have a cup of tea, from the vendor who has is tea stall outside the waiting hall ( I think it was vendor no...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
A
amit bande
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regular late running of train

res. sir
i have a monthaly sizan ticket of rs 400/- which is start by the your orgenization but i have problum with them that railway control board of ratlam mandal is not allow that pass in superpast train and make a recpict of rs 250 that is wrong becouse other railway mandal is allow this so then ratlam mandal why are not allow that...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
KB THANDAVAN
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money stolen

I was travelling from Chennai to New Delhi via Tamil Nadu express. Started my journey on 10 PM 22nd Nov 07.
on 23rd early morning 4 AM after train left vijaywada station, i noticed that my cash of Rs 5500 has been stolen from my purse!
i was travelling in AC 2nd class.
I am extremely irritated by the fact that i chose train over plane. net net I have lost what i thought i would save if i travel by train.
there...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
A.MOHAMED BASHEER
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXTRA CHARGE INCURRED AND MENTAL AGONY DUE TO THE PROBLEM INCURRED DUE TO THE ABNORMAL DELAY OF TRAIN.

FROM, 19.11.2007

A.MOHAMED BASHEER,

B-90, KURICHI HOUSING UNIT,

PHASE- 11, INDUSTRIAL ESTATE POST,

COIMBATORE-641021.



TO,

THE CONCERNED AUTHORITY,

INDIAN RAILWAYS.


br...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
Ramesh.D
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VERY BAD SIDE OF INDIAN RAILWAYS

Dear Sir,
My native place is Nagercoil ,Kanyakumari District. I am working at Coimbatore. From the last railway budjet our honarable railway minister Thiru.Lalu anaunced Coimbatore - Nagercoil Express Daily night Train. Immediately southern railway anaunced Train Number,Train Timing,Train Fair.Around 10 months left.So for train running date not anaonced.Around 50% of the total population of coimbatore is south tamilnadu people. They...
Helpful
Be the first one to find this review helpful
Found this helpful?
89 Comments
Report
Copy
N
Nitin agrawal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Miss management at AC coaches

In all the pantry cars of Indian railway pantry car ,they are nit providing biscuit with tea.The qulity of food is aldo extremely bad....
Helpful
2 other people found this review helpful
2 found this helpful
630 Comments
Report
Copy
V
Varun
from Satara, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Black marketing of Railway tickets

Respected Sir/Madam,

Why r u not raising a voice aginast a black market, which occuring for the Railway tickets, mostly at Mumbai Central for the busiest route of the nation. This black market which occurs with collobration of Railway officers, raises many difficulty for the normal public. Hope u would raise a vocie for this social issue.

With Regards,

Varun...
Helpful
3 other people found this review helpful
3 found this helpful
7 Comments
Report
Copy
P
pappu tiwari
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding ticketing confirmation

r/sir,
i booked my ticket on 08.11.07 of date of journey is 13.11.07.i have provided w/l-8,in third ac in train no-2398.counter person assures me of confermation .but i want to know is his assurance is true.my pnr no. is[protected].please consider the matter .i want to know it.


thanks
pappu tiwari
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy