Indian Railways Complaints & Reviews

This is regard to the corruption in Railways & problems faced by passengers.

Please refer PNR No : [protected], Train No : 2779, Train Name : GOA EXPRESS, Date of Journey : 4th April, 2008, Boarding : Manmad Junction, Destination : Hazrat Nizamuddin (New Delhi), No of Passenger : 9 (3 with other ticket), Berth No : 41, 42, 43, 44, 45, 46, 57, 58 & 60

I was traveling along with 8 other passengers including...

Every week its a torturer to travel in Train Quilon passenger, Train No -727. Ticket less passenger enter inside the reservation compartment frequently (You can see every day torturer)when the train reaches the KULITTHURAI around 5 AM. Ticketless passenger never enter unreservation compartment as they like only reservation compartment to stole things and also disturb the Passenger (reserved) who were under nice sleeping . Even though the...

Hello,
I am Sasikumar, I used to travel from Madurai to Trivandrum in “727 QUILON Passenger” regularly. It starts from Madurai at 11:15 pm. This train will reach Trivandrum at 6:30 am. Now the problem is, once the train gets in to Kerala, lots of people get in to the reserved coaches and they are disturbing the passengers (They are using reserved comportments with out ticket). From “Kullithuri” there is no...

It is very unfortunate to find that Railway pantry staffs carrying eatables while chewing Pan/Guthkha/Pan Masala and shouting the name of the item they carry. It is very likely to find instances of pan masala/guthkha on the eatables. I have experienced such cases; very bad. These staffs must be prohibited strictly not to consume pan/guthkha else they shouldnot be employed in such services. There are sufficient manpower in this country who...

We are traveling from train no.6512 Korba Yashwantpur exp. on dt. 04/04/2008. my PNR no.[protected].
With us following PNR passenger are also.
1. Aditi Chattterjee PNR no. [protected]
2. Teja Moza PNR no. [protected]

All the bed sheet & blanket supplied are totaly unwashed. And this is in complete compartment. Attendant says this is from last 1 year & we are also saying but nobody taking care of this.br...

Hi,

I was trying to book a ticket from Hyderabad to Bangalore in Tatkal. But the trasaction got failure. But money is deducted from account. Can you please help me to get my money back.


Regards,
Anand Kande...

sir,
My father aged 72, ma mother aged 61 and my brother son age 6yrs where having reservation form Betul by train no on dt[protected] on reaching station we find that the coach position ie. S1 is 6th from engine on the chart prepared by indian railway and we stand accordingly but when the train arrived the supose coach was far behind any how the potters logged the luggage in the coach but my parents where forced to get into other...

I am a regular traveller between Chennai and Ernakulam by train nos 6042/6041, Alapuzha-Chennai Express. From Chennai to Alapuzha, after Trichur, season ticket holders are allowed in sleeper class. The sleeper coaches would be like an overcrowded general compartment, with passengers sitting on top berths, standing on the corridirs. It is not possible for a reserved passenger even to go to to toilet.

The Indian Railways should...

HI!
MY NAME IS SURAJ AGRAWAL. I WAS TRAVELING IN VIDARBHA EXP 2105 FROM MUMBAI TO NAGPUR ON 26 MARCH 2008 IN AC FIRST WITH WIFE. PNR NO[protected] & TICKET NO 23063766. AFTER IGATPURI STATION MY WIFE HAD GONE TO REFRESH AND AFTER COMING BACK SHE TOLD ME THAT THE ATTANDENT (TWO) WAS STARING AT HER. WHEN I WENT THERE I FOUND TWO RAILWAY EMPLOYEES WERE SITTING IN FRONT OF BATHROOM (IN A SMALL ROOM TYPE MADE IN FRONT) AND WERE DRINKING...

Here in Secunderbad reservation counters. While filling up of the forms the coloumn is there for putting the choice for berth i.e Lower Berth, Uupper Berth or Middle Berth. But the reservation clerk like Mr. Sidaqqui or Counter clerks do pay attention or never looks in that choices and feeds their own choices in the computer which gives Middle berth or Upper berth to old citizens or ladies with infants or small childrens. I faced the same...

The railway time of southern railway - trivandrum division is 3 minutes past than Indian Standard Time.So sometimes we miss the train.I complaint about this matter in railway enquiry and they said that railway time is 3 minute past than IST in trivandrum division.So please do the necessity action to correct trivandrum railway time with IST....

NON RECEIPT OF MONTHLY STATEMENT
DEAR SIR,
THE MONTHLY STATEMENTS ARE NOT RECEIVED BY ME AT MY RECORDED ADDRESS IN TIME, AS WELL AS ON E-MAIL ADDRESSS, RESULTING IN NON VERIFICATION OF MONTHLY EXPENDITURE THROUGH CREDIT CARD. THE INTEREST BURDEN ARE BURDENED ON MY SHOULDER UNNECESSARILY.
I REQUEST TO TAKE APPROPRIATE STEPS FOR PROMPT DELIVERY OF MONTHLY STATEMENT. IN CASE NON DELIVERY OF E-STATEMENT ON THE ADDRESS GIVEN,...

HEllo sir,
I leave in Pune. I am student.
Sir Pune Railway Station ka haal bahot bura hai. Agar hamara Reservation hai to thik hai but agar hame GENRAL CLASS me jana pade to aisha lagta hai ki humne reservation Kyu nahi kiya?
Pune ke station me Train lagne se pehle GENRAL CLASS walo ke liye line lagti hai. Jisse passenger aaram se Train me Baith sake "It's GOOD" but yaha GENRAL CLASS me baithne ke...

The Officer-in-charge
Indian Railways

Dear Sir / Madam,

Sub: K. Sathish Babu, Ticket No.24745720 and PNR No.[protected] – Travelled from NLR to HWH on March 25, 2008 by Howrah Mail. – Complaint about no leaver available to flush in Toilet (Indian) in ‘Coach S1’.

I regret to inform that I have travelled from Nellore to Howrah on March 25, 2008 by Howrah Mail. I boarded...

Dear Sir,
Reg: Indian Railway's online ticket booking site - IRCTC.


“Lallu-ji, along with all the tall claims like 25000 crore surplus by Indian railways, magic of Indian Railways etc etc., please do something for passengers in ground reality also.”

The other days, I have been trying to book an e-ticket. After several attempts and after at least 10” Service Unavailable”...

Respected Sir,



With due respect I want to bring to your kind notice that unauthorized construction for commercial purpose is made by SRI VINOD YADAV s/o Late Ganesh Yadav R/O Madhubani P/S Bairia Distt Ballia at railway land at suremanpur railway station area. It is causing great inconvenience to villagers and may cause accidents. No any interference by ASM Suremanpur and police chowki incharge Suremanpur...

Dear Sir,
I hereby, bring to your kind attention that AC -3&AC-2 coaches are horrible in Sialdah-Amritsar Akaltakht Express(2317/2318).Cockroaches and mice move about freely in the coaches.Is RAILWAYS so inefficient that it cannot arrange for cleanliness & hygiene at least in AC coaches? Also, I would like to tell u that birth lights are not in working condition in AC-2 coaches. Will u please arrange 4 it and oblige your customers?br...

This is to inform you that my E-ticket Refunds ( details mentioned below) has not been credited to my credit Card Card account despite of submitting the TDR's and request letter well within stipulated time to appropriate offices and regular follow ups every week.

Even this is dully acknowledged and then requested by Mr V P Indoria – Sr Consultant IRCTC, New Delhi wide his letter nos. 2003/IRCTC/ERTD/Refunds dtd 6/12/2007....

Sirs, w.r.t fare concessions for PHCs in rail travel:
at some stations clerks deny to issue tickets while at some
stations issues. Due to fear of missing the train we forced
to procure general tickets. Even comply the rule laid in
Appendix 1/36, concession form why the ticket clerks deny.
Please help to deal the situation.
Thanks in advance...

Purposely or purpertly Indian Railways "contact us" section does not work. There is no section where Feedback is collected or place to provide suggestions. Hence request to add those sections and Railway ministry to publish actions taken with respect to those feedbacks and suggestions....