Respected Hon. Minister for Railways,
As retired Chief Medical Officer and a senior citizen aged 79 years, I am constrained to bring to your kind notice of the travails myself and my wife who also retired from service as a railway doctor and also a senior citizen of 77 years, had to face repeatedly during our travels to Yashwantpur from Howrah and back during the past two years.
Whenever we applied for reservation in A.C. II-tier after ascertaining availability, we were invariably allotted side lower and upper berths. Whenever I request the computer reservation clerk at Durgapur station to allot me lower berth in view of my age, they say they cannot change the allotment. At my age and physical condition, it is very difficult to climb up and down the side upper berth. Several times I was asked by the train staffs to attend sick passengers in other coaches which I did by suffering to get up and down the side upper berths in addition to my own personal needs.
Incidentally, We were given lower berth seats AC III in Seshadri Express on 17.3.08 ex Kuppam to Bangalore city out of turn, being senior citizens, although we were on wait list otherwise .
The same answer is given by the train TTE although lower berths might be vacant at the starting station. This happened on 17.3.2008 at Yashwantpur when the TTE on duty in II A.C. of train no.2864 curtly told me that lower berth was “not available” when as many as 16 berths were vacant at the starting station and he himself had a lower berth! I witnessed many young men being allotted lower berths in the same coach, subsequently by the same TTE.
My humble request to you, Sir are –
1. That senior citizens should be allotted lower berths reservation inside cubicles as a rule, if necessary, out of turn;
2. The train TTE should also ensure the same as a rule for the senior citizens.
Thanking you,
Yours faithfully,
Dr J.M.Ghosh & Dr Ira Ghosh
(PNR NO.[protected]
Aug 14, 2020
Complaint marked as Resolved 
Sport Management Consultancy — Give Importance To InterCity Express Trains
To: Hon'ble Minister For Railways & Railway Board Authorities[protected][protected][protected][protected][protected]
I used to travel by important intercity trains like shatabdi express, coalfield superfast express, black diamond express & jan shatabdi express of eastern railway division. Myself an upper class passenger and after a hectic business schedule, i always prefer to travel comfortably & hassle free.
As Im a regular traveller by the trains as above mentioned, i like to bring attention of senior railway officers to inspect & change the coaches of Shatabdi Express & Coalfield Express. The coaches of these two trains became too old and have defective chairs in AC Chair Car coaches. ER should introduce new LHB coaches for Shatabdi Express as i have found new LHB coaches have been introduced in Delhi - Amritsar Shatabdi. Im surprised to see that pantry car services withdrawn from two important intercity trains like, Coalfield Express & Black Diamond Express. There is a huge demand for fast food or snacks in these trains. At least a Fast Food Counter in AC Coaches should be introduced if not a pantry car. We have no objection, if we have to pay the charges of the food alongwith the ticket fare. Obiously this system can be introduced for the AC Class passengers travelling by Coalfield & Black Diamond. I also request to extend the route of Coalfield & Black Diamond to Bokaro or Gomoh and it is very much required for us. For Black Diamond, i think there are some unnecessary stoppages which have to be withdrawn...like Seoraphuli, Mankar etc. For Coalfield, the first stoppage should be Durgapur and then andal and so on. If I'm into the railway board then i could make this happen with these two trains extending up to gomoh or bokaro as well as i could increase more reservation quota & from 21 coaches to 25 coaches. Even 25 coaches for Coalfield & blackdiamond will not enough to the rush which i find in the weekends & beginning of the week. If speedy intercity trains like coalfield & black diamond can't cover up maximum distances then there is no need of running intercity express trains...you could easily introduce two MEMU trains who can easily cover up distances between howrah & dhanbad.
Think judiciously & do some proper marketing of intercity trains so that you can attract potential passengers for these two trains. I also railway authorities to deploy AC Coach attendent & RPF in these two trains to stop hawkers & vendors to hawk inside the AC Coaches of Black Diamond & CoalField Express. We feel insecured as well as get very much disturbed for only those hawkers...i dont understand, how a hawker or a beggar can get inside the AC Coaches and they don't care or bother the Conductor or passengers. This is not only ridiculous but it shows how inefficient the railway administrators are!!!
I know very well that i will not get any positive reply from the responsible officials of Ministry of Railways as well as this letter will not reach to the Hon'ble Minister For Railways. But, i will not end here, if i don't get positive response then i'll move through Mr. Basudev Acharya, Ms. Mamta Banerjee and i will make an issue. If I am residing in Europe or America or even in other parts of Asia, I used to get positive reply against public grievances but in India, Bangladesh, Pakistan, Sri Lanka, Afghanistan where there are no system to recognise common peoples difficulties by the Govt. The same thing, I will send to Media for record. We will cast vote for but you will not do anything for us or can't assure minimum comfortable & safe train journey ...those days are gone.
To ALL MINISTERS & MPs...Develop India Properly otherwise we will throw you out of Indian Masnad.
Regards,
Suman