[Resolved]  Indiatimes Book Club Membership — book club membership not activated

I have received same set of books THREE times and unfortunately me and my parents in my absence Have paid for the same set of books three times. Then I returned last two sets recieved by my parents in my absence by courier by spending 100, 100 rupees two times as courier charges. Despite of ringing numerous phones on costomer care, no executive solved my problem, Everytime I got reply that we will look into it. My experience with INdia times Books Club is PATHETIC. I just want to say IS there someone to hear my plight?
PREETI MANNAN

Indiatimes people have cheated me.They have told me that they have offer of Book Club Membership in which I will get 25% discount on any items purchased on Indiatimes shopping for 1 year.But, I got to know that this discount was only on books.I thought that I may not have listened properly at that time.But it is amazing that they called me again me offered me same.When I told this to the calling person, He disconnected the phone.
INDIATIMES is BIG CHEATER

Indiatime book club is a big fraud with no process in place. Customer services exectives are the CEO here. I have an email thread going on since 4 months and looks like there is no process that somebody from upper hierarchy can look into it. I ordered a rebook jogging kit on 16 July 09 and after waiting for it nearly 1 month i cancelled the order through phone. When i was eagrly waiting for refund, suddenly after 2 months India times sent me email (for the first time) that your order has been processed and delivered. After communication over mail these guys agreed to send back the parcel and they will refund the money. I sent back the parcel and waiting for refund till date. Customer care executives do reply the queries according to their own comfort. For 2 month they are saying that due to technical problem, parcel sent by you has not been updated in system, 1 week back all of a sudden they asked copy of credit card, any how i sent that also and waiting for their reply since 4 days after 2 reminders.

i have experienced simillar problem. No proper response from India times book club customer care officials.

order no:[protected]
i had registered for book club membership on 19 jan 2010 and a invoice is generated on v .i had paid the cash at the time of delievary in the post i got invoice and a letter saying thanks for registering for book club membership and my membership will be activated within 2 days after the payment is made but my membership is not activated .i had lodged a complaint in customer care for more than 5 times but no response towards it.the customer care number is always busy.