Indiatimes Shopping — Wrong Product Delivered & Denied To Refund | |||
I ordered Coloressence Compac (Ivory) from Indiatimes Shopping online; however, the delivered product (Coloressence Compac (Ivory Biege)) was wrong. I contacted Customer care to replace the same but they didnt change it & after that i got a confirmation call from Customer care that the money for the product will be refunded as they dont have Coloressence Compac (Ivory) in their stock. Again after that day the customer care called me & said that there is no policy of replace & refund of product in their company which was not communicated to me at the time of initial complaint. Request you to please look into the same & kindly refund the money. Regards, Devender Pal Singh +91 [protected] Was this information helpful? | |||
 3 Comments | |||
Comments
The order details are as follows:
Order ID: [protected]
Order Date: 09 Aug 2013
Order Total: 370
Request you to please make the necessary arrangement to refund the money as early as possible.
Thanks & Regards,
Devender Pal Singh
Order ID: [protected]
Order Date: 09 Aug 2013
Order Total: 370
Request you to please make the necessary arrangement to refund the money as early as possible.
Thanks & Regards,
Devender Pal Singh
Dear Mr. Singh,
We can understand your pain you are going through, we would like to inform you that we have already forwarded your concern on top most priority, so would request your patience and cooperation while we get this resolved from our side.
Thanks
Indiatimes Shopping.
We can understand your pain you are going through, we would like to inform you that we have already forwarded your concern on top most priority, so would request your patience and cooperation while we get this resolved from our side.
Thanks
Indiatimes Shopping.
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Indiatimes Shopping.