IndiaTimes.com
Times Internet Limited
Customer satisfaction rating: 44%
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IndiaTimes.com Complaints & Reviews

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Hi, I'm new to this. I'm complaining about INDIATIMES SHOPPING. I bought a product around 6 months ago. But I was not aware how to make complaint at that time. Now I'm doing this. I bought an GAS Stove with specific color as seeing the picture, also gone through the product details. In the product details they have not mentioned anything about the color. In the product picture - displayed with some design with attractive color & design. So I liked and ordered. But they delivered BLACK color which I was not liked. When I requested for RETURN, they said "this is manufacturing color, hence they can't take it back and also cannot cancel." Please note that I'm complaining very late (almost 6 months) and also I used this product. But my intention is that others should not bother like me (should not cheated with these online fraud team).
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Jan 19, 2015

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    Invoice No. TIL/13-14/N/DL/11854234. invoice Dated 21/01/2014 According to above mentioned Bill No. i have purchased a Dell inspiron 15 3521Laptop. This laptop is covered under 1 year warranty from the date of invoice but due to some technical error warranty expires on 5th december 2014 as per records of dell. As per conversation with dell they need a bill on which service tag of latop is mentined but unfortunately there is no service tag no. on invoice provided by company. I am continously from 50 days contacting customer care for updating my bill but as a response am getting nothing. Ur concerned senior officer always need a time of 2 days. My warranty period is expiring with in 5 days and my laptop needs repair.
    Jan 16, 2015

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      Sir, I had ordered Intex Aqua Xtreme worth Rs. 11490/- on 30th Dec 2014 and paid through credit card on instalment for six month. They said that I will get the product on 6th Jan 2015. I called customer care on 6th Jan operator said that the dealer will shipped after 2 days. Then again I called on 10th, they replied that the product is out of stock wait for 2 days. On 14th Jan 2015 they sent a SMS saying that UR order cancelled. I don't get any confirmation about booking or delaying. At last they refused. I purchased the product on EMI. I am in loss as bank charged processing fees and other service charges. I want you to take strict action against Indiatimes shopping. May people who don't know about complaining or other procedure what will they do? Please sir don't take this lightly. Hope you do the needful ASAP. Shailesh Vishwakarma [protected] Zee Network Limited, Senior Editor Mumbai
      Cheated
      Jan 15, 2015

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      customer support has been notified about the posted complaint.
      Very sorry to say that vide Order No: [protected], 02 nos.of Terabyte Wireless Mouse amounting Rs.300/- each was ordered on Dec 12, 2014, 07:53 PM. But till date it is not delivered. Moreover the tracking no.is seems to be forged one as becoz always it shows internal server error. A complaint was lodged on Jan 5, 2015 7:48 AM whose resolution was supposed to be on today i.15th Jan. But no information. I am fed with such callus services. I want my money back.

      RAMESH CH MALLIK,
      TANISHA, LIC ROAD,
      KHAMAR SAHI, NEAR CANAL,
      Dhenkanal, 759001,
      ORISSA - India
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        GOOD MORNING sir i am sudhir kumar . Order ID: [protected] Order Date: 09 Jan 2015 Payment Mode: PAYTM delivered date...
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        [Resolved]

        *** Order Information *** Shipping Information *** Receive Order Status Order ID: [protected] Order Date: 24 Dec 2014 Payment Mode: Cash On Delivery (near Mohan Nagar) Naveen Reddy flat 233, 2nd block, JANAPRIYA QUARTERS MOHAN NAGER, KHOTAPET, Hyderabad 500035, Andhra Pradesh, India *** SMS on: [protected] Email on: naveenreddy.[protected]@gmail.com YOUR ORDER SUMMARY Rico Sordi Silver Stainless Steel Men Watch - RSMW_S6 Quantity: 1 Estimated Delivery Date: December 31, 2014 Price: Rs. 1 Shipping Charges: Rs. 349 COD charges : Rs. 18 Subtotal: Rs. 368
        damaged product
        Aug 14, 2020
        Complaint marked as Resolved 
        Jan 06, 2015

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        customer support has been notified about the posted complaint.
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          Dear Sir I had purchased a ZEN Ultraphone 701 HD from your reputed online shop wide order no [protected] / dated 09.01.2014....
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          I had ordered for the product Fashion Denim jeans with wallet and belt on 29th of December 2014 but I have received only the...
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          I Have Purchase a mobile phone. This phone deliveable to 31-12-14. but one phone is death therefore battery complanit. another...
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          [Resolved]

          I have placed an order on indiatimes shopping with Order No. : [protected] on 15th December '14. I am yet to receive the delivery of the same. I had placed an online request and they had closed it without even calling me or mailing me for the solution of the same. I also called their customer care and spoke to Mr. Rahul and he was not at all supportive. I asked him to connect the call to his senior and he said he cannot do the same. Also they did not resolve my problem. I feel I am being cheated and will never every purchase any item from them. Please request your help in this regard.
          Aug 14, 2020
          Complaint marked as Resolved 
          Jan 02, 2015

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          customer support has been notified about the posted complaint.
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            [Resolved]

            I had ordered a product name lotus herbals orange&peel &alpine salt + lotus herbals safe sun absolute anti tan scrub, quantity is two on 3rd of oct but the product I received is lotus shampoo.I asked the customer care to exchange my product with the one I ordered.a person from the site had come on 25th of oct and take away the delivery and gave us the pick up sheet/receipt and he told us that we will get our product in next 7 days but after 7 days we didnt receive any products.So I called them again for the enquiry of my delivery then he said that they dont have that product so they will refund me my money within 7 days.But again after 7 days I didnt get any transaction in my account so i again enquired to them about the refund on 18th of nov then again he said the same thing.Now on 12th of dec when I am calling the customer care about my refund he told me that he refunded the amount on 19th of oct bt till now I didnt get any money.
            Aug 14, 2020
            Complaint marked as Resolved 
            Dec 28, 2014

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              Such a worst service india times shopping cheating ever saw from any online shopping sites. I would like all the shopping customers to not shop from this fraud and scamming site. I am not in a thought that the "TIMES OF INDIA" group gave such a worst shopping experience which I have ever met with. As I had ordered a The Datawind UbiSlate 7Ci Wi-Fi Tablet - 4GB (Black) is Not Working at All :( So frustating Experience. Order ID: [protected] is Not Working at All :( Order Date: 18 Dec 2014 Payment Mode: Credit Card The Datawind UbiSlate 7Ci Wi-Fi Tablet - 4GB (Black) I'm shocked on to listen Answer from TIMES OF INDIA when I called customer care they are unable to Replace my Order. Instead they wana me to Visit Customer Care on my own Expenses :( Free Replacement yet NOT provided against Complain ID : - Dated No reply also . Beware of this FRAUD and Cheater E-commerce site. THIS IS SUCH UNBEARABLE & ANNOYING.
              Dec 25, 2014

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                [Resolved]

                Hi, I have 3 orders for which issues exist from months. I have tried reaching Indiatimes Shoppinmg customer support and Escalation desk through "n" number of mails, their facebook messaging, tried resolving on phone, even the escalation desk is so rude that one shall never buy anything from cheats named Indiatimes Order # [protected] - Order placed on 3rd Nov 2014 - Issue raised on 14th Nov 2014 This is still pending issue. They keep on pushing for reverse pickup of products but don't guarantee me replacement. This is their trick, as they want to take away discount coupon used. Once they receive the products back, they give reason that products are out of stock and they issue refund. What they gain in this - They get to keep money of customer for months (imagine lakhs of customer being fooled this way, the amount of money is huge), earn interest on it, then take back products, issue refund but not replacement, put penalty on seller and gain from seller too, never reissue the discount voucher. This way Indiatimes earn interest on customer's money, penalty from seller etc... Order # [protected] - Order placed on 3rd Nov 2014 - Issue raised on 2nd Dec 2014 Same issue as above order. Order # [protected] Order # [protected] - Order placed on 5th Dec 2014 - Cancelled on their own blaming me that I asked for cancellation They showed fantastic discount and then cancelled order blaming customer that customer asked for cancellation. One of their customer support desk told that they had to cancel order due to unavailability of product. Other customer support told me that the payment did not go through. This contradiction clearly shows that they are lieing to customer. Customer wastes his/her time and effort to place order, and then wait for order delivery. What he gets as a result of this is nothing. He does not get products. Wastage of time and effort for him. Money taken and kept with Indiatimes for months. BEWARE of INDIATIMES SHOPPING.
                Aug 13, 2020
                Complaint marked as Resolved 
                Dec 16, 2015

                Complaint Status

                IndiaTimes.com customer support has been notified about the posted complaint.
                No resolution from Indiatimes. They seem to be busy with this business of cheating with other customers. Fake people and site who is there to loot us.
                Still no update from Indiatimes. They are sleeping on these complaints. Cheaters
                4.5 months gone and Indiatimes are still not responding to this complaint
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                  Firstly i had been informed that i will be getting my delivery on 16.12.14 . on 16th Dec i was informed that i will be getting...
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                  Dear Team, Order No: [protected] With reference to the case number 1637318. I have requested for cancellation of...
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                  Hi, I placed order for the below product size 8 http://shopping.indiatimes.com/fashion/formals/foot-n-style-black-men-formal-shoes-fs321/41801/p_B[protected]?... But...
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                  hi sir this is krishna i was purchase the product of "stylox combo of 2men jeans watch, valet..., of order no is [protected]. i...
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                  [Resolved]

                  I have bought Lumia 730 mobile online (Order No - [protected]) from nokia.indiatimes.com on 3rd Nov 2014. I have paid Rs. 15, 300/- using my credit card and the product is to be delivered in 4 days. However it was only shipped on 7th Nov 2014 and EVEN AFTER 31 DAYS (4TH DEC 2014) THE PRODUCT IS NOT DELIVERED. I have called customer care (@ +91-[protected]) more than 50 times (not exaggerating). Every time I was asked to wait for 2 more days even after such delay. They do not forward the calls to higher-ups or give a call-back as promised. The complaint which I have registered was closed without solving the issue and upon my force, a new complaint (62538) was registered on 17th Nov 2014. However till today (4th Dec 2014), even after 17 days of registering the 2nd complaint, there is no one who cares about this. All my mails to the customer care mail id [protected]@indiatimes.co.in were not replied. My money is held up for more than a month. Nokia does not bother about my issue. Indiatimes customer care is the worst. It is just faking and cheating with promises. As a last attempt, I have contacted Microsoft and as per its advice I have even mailed [protected]@microsoft.com. Even it is not responding to my mails. I have wasted a lot of time and my money and had mental troubles due to all these. I now need my money back along with the penalty for causing me trouble. I've attached the screen shots for checking the confirmation of all these details. Kartheek
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    i had booked vide order no [protected] two buucca bucci shoes code no 07 and code no 02. it was booked on cash on delivery....
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                    i ordered a set of deos for rs.300, on 17/10/2014 by indiatimes online shopping site, after paying the amt via cc i have not...
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                    Hi Sir, My order#[protected] Name:Sudhakara venkat Ordered on[protected] and i received the Product on 27th October but the...
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