IndiaTimes.com Complaints & Reviews

In brief - I recently bought a Phillips Food Processor from IndiaTimes shopping (Order:[protected]). Prompt delivery within 10 days or so... however, when I opened the pack, I see a June 2007 model shipped !! Raised a complaint at Customer Service (#1027336).. and, later escalated to Operation Head <[protected]@indiatimes.co.in>. They apologized for the inconvenience, gave all (false) promises that the product will be replaced with...

I have placed order for Nokia 105 mobile phone via order [protected] on 30th June 2013. I received parcel from Safex courier on July 5. The parcel looked good condition.After opening the nokia cartoon box seal., I found Inside there was no mobile and charger. Only manual kept inside the box. I got shocked and contacted the indiatimes. They told they will send the product soon and asked to send the photos of the parcel. I have sent the photos...

I had ordered a Note 2 Mobile from IndiaTimeshopping website on 20 Aug 2013 with shipping 500 Rs shipping charges. I had to gift this mobile to my father on 25th Aug on his birthday. I called on indiatimes help no. and they said they will try to deliver by 25th Aug. I use to check the status of my order daily. On 24th August I called them and informed them that still the status of the product is showing as verification mode although amount...

i had ordered some bedsheets from indiatimes shopping.com from mumbai mirror newspaper about a month ago. i received the order through aramex delivery service. but i did not like the product as it did not turn out to be as expected from the advertisement. so i decided to cancel the order. then i got a call from indiatimes saying that they had cancelled my order and i was asked to return the goods to them in some days, their representative...

Hi consumer court,
Please take a complaint regarding my refund process of my order no- [protected]. i had cancelled this order on 25 july 2013 and according to them they said that they will refunded my money in 27 july 2013 but the refund is been not received by me up till now . so pls help me regarding this issue
Dear surendra ,

We have processed refund for "Micromax Canvas Music A88 (Black)":
br...

Worst customer service i have seen in my life I lost almost~ Rs 10000 with Indiatimes shopping Last Diwali i have send sweet to several friend and relatives in india and they did not do all delivery and took money and later I cancelled 4 order for which they say refund is in process still 4 orders their refund is not done after 10 months and their costmoer service close they case without resolving.I would advise all indian never use this...

Dear All,


I have ordered on shopping.indiatimes.com on[protected] for a mobile note 2 back case (case-mate) brand.


On 22 or 23 I have searched on their site ie: indiatimes but on that day it is showing that the product is out of stock any their is a option to enter our mail id so that they can inform us when it will available so i have done the same.


On[protected] around...

Dear Sirs/Madam,

As I’m Physically Challenged, I request you all to help me to get the Product or Refund the money.

I had placed an order for Samsung Galaxy S Duos S7562 Mobile Phone from http://shopping.indiatimes.com on dated 29 July 2013 and I made the credit card payment for it.

On 7th August 2013 as soon as I have received the parcel and opened I was shock because inside the box only accessories...

Case Id. 893929
Order No:[protected]
Sub-order No:00001Issue Type:ComplaintSub-Issue Type:ReplacementProblem Area:Damaged DeliveryResolution Date:Jun 24, 2013Case Status:Under Process
Case Creation Date:May 30, 2013 7:19 PM

Description:Broken product received by the customer and customer wants replacement

Indiatimes shopping making me fool for more than two months, first of all when i purchased...

this is with regard to my order no. [protected] with Indiatimes.com for a pair of Skechers shoes size UK 10/US 11 as a birthday gift for my brother. However, when I gifted the package to my brother, he opened it only to discover that it was the wrong size (US 10.5) not UK10/US 11 as i had ordered! The very next day i called the indiatimes customer care where one nishant kumar took my call and when i brought my problem to his notice and he...

INDIA TIMES ,,,,THINK TWISE

i booked a samsung galaxy tab in MAY 1st wk,,, then i cancelled it
i ordered a bsnl penta t pad next week
the next week my friend ordered a karbonn titanium s 5 in my account

i didnt get my refund for the samsung (may) till today (ALMOST AUGUST),,,case id 919429..
my bsnl t pad was supplied with an DEFECTIVE charger ( case i.d 927713)
third,,was not given...

Hi Team,

I ordered "Vinod 3 Ltr Induction Friendly Pressure Cooker with Lid" from Indiatimesshopping.com with Order ID - [protected].

That was broken and I sent that back to indiatimes shopping with Overnite Express Courier (AWB No -[protected]).
That was delivered to them on 3-Jun-2013.

Then I logged a complaint with them for the refund with case id -893774. But nothing happens...

I bought a Philips Induction cooktop from Indiatimes and it is not working.
Indiatimes insists that I provide a DOA (Dead On Arrival) Letter from Philips Service Center, otherwise they will not replace the piece.
Philips Service Center says that the lights are glowing and It is not dead, so DOA will not be provided.
I have send the case sheet issued from Philips technician saying the PCB needs to be replaced to indiatimes...

Order no. [protected] placed on 29th May, 2013 but until now I haven't received the order. They say it is delivered to wrong person and gave me case id - 917919 with resolve date 2nd July, 2013. I have waited lot of time speaking, telephoning for which they are not ready to compensate, neither they are sending me the product. This has given me lot of mental stress, and they are not bothered....

Order Number - [protected]
Case no. - 955940 - Case registered withing 24 hours of receiving defective product. Its is defective has been confirmed by HCL service center as well.

Brief issue details -
1. I was delivered DEFECTIVE item (HCL ME1 tablet with iProf)
2. I registered complaint withing 24 hours of receiving this defective item.
3. I was told to visit HCL service center, which lead to my...

Hi,

I am Dhrumil Bhankhar.

I placed one order in indiatines shopping online.I paid online for that order in advance. Order includes one logitech keyboard & one quatium webcam. But they delivered one crap quantium keyboard & marked the order as delivered!...

I registered the complain in their customer care. They provided the resolution date & it hase been 1 month the resolution date...

HI,

My ORDER ID raised with indiatimes shopping is [protected].

I have requested indiatimes team to deliver this order urgently and this is the first time i am asking for the support. I follow up with the team on daily basis but there is no positive revert from their end.

I am requesting if you can help in urgent delivery of this order as i need to go abroad becuase of some emergency as someone...

I placed the order for double bedsheet in indiatimes shopping, Order ID [protected].. I received the product with damaged pieces since then i am trying to reach indiatime for refund & return of the product. I am unsuccessful in getting this issue resolved thanks to bad service by Indiatimes customer service. They were also hostile in their response to resolve my issue. It look they were intent to do this business of cheating the customer...

The item (Philips mobile E122 black) supplied was different from the item (Red colour) advertised and the quality also not satisfactory. hence I requested replacement of model or refund of amount. But I was told that only black models are available. And no replacement or refund was allowed....

Hi everyone,
I've ordered Samsung Galaxy Tab 2 on 2Jun using my credit Card, but it was not delivered to me( it should reach on or before 10th Jun) so i've Cancelled my order due to NON DELIVERY on 25th Jun, but as of now i've not received my Money back to credit card company, nearly 5 times i contacted shopping.indiatimes.com but they always saying we are working on compliant, but i've not get...