Comments
IGL does not look into the complaint. They are habitual of ignoring consumer. They will learn the lession when penalities be imposed on IGL.
I have one example, my nighbour got the connection about a year back. But they have not connected the meter with pipe line. They are making calls to them, IGL persons are responding that they will come in a day or two.
My bill on 15.4.2010 was 38.5 SCM. On 15.8.2010, the bill is 295 SCM. I checked my meter on 20.9.2010, it is showing something 100008 M3. I do'nt know what it is?
I called IGL, they said metered bill is OK.
I have one example, my nighbour got the connection about a year back. But they have not connected the meter with pipe line. They are making calls to them, IGL persons are responding that they will come in a day or two.
My bill on 15.4.2010 was 38.5 SCM. On 15.8.2010, the bill is 295 SCM. I checked my meter on 20.9.2010, it is showing something 100008 M3. I do'nt know what it is?
I called IGL, they said metered bill is OK.
FROM TEN TO ELEVEN MONTH WE CONTINUE APPLY FOR NEW CONNECTION OF PNG AT PHONE NO[protected] BUT NO RESPONSE WILL COME .ON PHONE THEY WILL SAY THAT EXECUITVE WILL COME AT HOME WITH REG FORM. BUT NOBODY WILL COME TILL DATE. SO, PLEASE TAKE SERIOUS ACTION. SO THAT MY NEW CONNECTION WILL CONFIRM
IGL, it seems, gives a damn to the people in general.
It is, very unfortunately, in a monopoly position despite there being Competition Commission of India which looks at low competition even where there is competition.
Here is a case, my own experience today, where no customer care line is working - responding is the right word. You get connected at 45195959 but no response.
It is a shame that despite so many complaints over the years ( check the internet and there is enough mind boggling proof of that) nothing has change.
A time will come, when they MUST go the MTNL and BSNL way and die away. Let the employees who do not bother and give too hoots be hooted every where and struggle to survive just as they are making their customers of today.
Shame on the Govt and shame on the management..
It is, very unfortunately, in a monopoly position despite there being Competition Commission of India which looks at low competition even where there is competition.
Here is a case, my own experience today, where no customer care line is working - responding is the right word. You get connected at 45195959 but no response.
It is a shame that despite so many complaints over the years ( check the internet and there is enough mind boggling proof of that) nothing has change.
A time will come, when they MUST go the MTNL and BSNL way and die away. Let the employees who do not bother and give too hoots be hooted every where and struggle to survive just as they are making their customers of today.
Shame on the Govt and shame on the management..
My.IGL BP.No, is [protected] . The chq.was collected in the ist week of jan, 2011 with the wording of the booking staff that the connection will be installed by may, 2011. Now, it's the end of aug. and even the pipe wiring has not been done. Those who have applied in the later months has got the connections done with proper supply of gas.
I want to know from the authorities concerned what is the criteria for installation of PNG. Can someone let me know by when will the PNG stalled ?
I want to know from the authorities concerned what is the criteria for installation of PNG. Can someone let me know by when will the PNG stalled ?
my igl bp no is[protected].invoice no is[protected] dated1.6.2011.under the name laxmi pat surana. in this bill, it shows arrear of rs 479.89 which i paid earlier on 21.2.2011.from the bank kotak mahindra.. kindly check and correct.
My IGL business partner number is [protected]. and after so many effort i couldn't get it running
I, AMIT SHARMA custmer no.[protected] applied for a png connection on 09/10/2010 which is not installed till date even after several complaints to cust. care
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i have been receiving concocted reading for bill payments.my igl bp no. is[protected]..the bill payment ranged to rs.5157. shown in as an estimated bill..Though my present reading is 179 on 25.05.2012 but it has been evaluated to 283 points17.05.2012.as per our requirement of three members in the family it should be meagre instead it has been shooted up to a 5 star hotel consumption.Being a senior citizen with meagre pension how can i bear this brunt of huge payment is beyond my thinking.
I had deposited sum of rupees 6000/ vide chq number 596050/596051 dated 12/11/2011 of corpn bank against registration form number 176285 to yogmaya and company and they had issued receipt no 19002 dated 12/11/2011.i have talk many time to your call center but no action has been taken .I request you to kindly give me my business partner number and when will my PNG gas will be installed.
NEELAM BAJAJ
BD 73B SHALIMAR BAGH (WEST)
DELHI 110088
MOB NO- [protected]
22/11/2012
NEELAM BAJAJ
BD 73B SHALIMAR BAGH (WEST)
DELHI 110088
MOB NO- [protected]
22/11/2012
I applied fir igl conection ad deposited bank draft in IGL office R Puram NEW DELHI on 06 december 2012, but after lapse of 13 days my new gas connection not yet installed. I also approach to concerned staff for the issue but no suitable reply recd in this regard.
SHYAM LAL MEENA
QTR 40/02 SEC-01
PUSHP VIHAR,
M B ROAD
NEW DELHI
SHYAM LAL MEENA
QTR 40/02 SEC-01
PUSHP VIHAR,
M B ROAD
NEW DELHI
My B. P. No.[protected], Number .Generated long time back, No connection, Repeated attempt to contact Contractor failed, Non responsive customer care.
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0
Resolved
181
+91 11 4607 4607
IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, Delhi, India - 110022
I am serving in FHQ BSF pushp bhawan and residing with my family in CPWD QTR No 558, sec-7 pushpvihar and holder of a pipe line gas connection No [protected] wef May 2008. follwing bills recd from your office shown inconsumption reading month wise as under
meter NO CURRENT READING READING DATE CONSUMPTION
[protected] 18.36
[protected].48
[protected].56
[protected].78
Now recd a bill invice No[protected] dt[protected] stating that consumption (SCM)-141.78 and amounting to Rs 1955.95. On receipt of above bill, self checked the meter reading on[protected] meter showing as 138.792. it is therefore requested that may please be rechecked the meter and correct consumption reading bill be sent to me at the earliest.
YOUR FAITH FULLY
Kanwar singh
558, Sec -7, pushp vihar
New delhi-17