Inox Hyderabad — no Customer care help for online bookings

reetu1428

from Mumbai, Maharashtra

Address:

Rangareddy, Andhra Pradesh

Hi,
I had a tuff time dealing with the online ticketing with Inox website. First of all they have debited my account twice for just one booking. And when I tried checking for the mistake there is no Number to call them....with great difficulty we get one number which is[protected] and this number is always busy...it always says that the number we have dialed..all the networks are busy, please try again later....and that later never comes. Please check with them and they also don't have a Facility or a specific TAT wer we can cancel the tickets. Thats the next disgusting part of this transaction. So my concern is INOX has NO TELEPHONE NUMBER TO CONTACT and get the issue resolved. The number which they have given in the website is just useless....as mentioned earlier all the networks to that line are always busy.

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Comments

WiseIndia

Hi Reetu
When did u book your tickets? Generally when a wrong charge is made by a payment gateway it is refunded automatically within few days.
The issue of canceling a ticket is not feasible looking at the business reasons.
The issue of phone no. is a real concern and it generally is the case with a lot of cinemas all over India. I have faced this issue many times.
To get a faster resolution you can go to the cinema directly and talk to the concerned people.

rambabu.mareedu

hi this is rambabu ...the same problem i faced today...i have booked 3 tickets from inox website they debited money from my account ...and they given error in gateway that means they did not given me tickets id...this was very worst thing from inox ...so i'm suggesting to peopel ..who are looking for online booking dont go for inox website ...go for other alternative websites ...And there was no proper response from inox ..and we cannot get custmer care service from inox...please becareful when ur booking online tickets from inox

venkata sekhar

from Hyderabad, Telangana

Hi,
i am sekhar from visakhapatnam. Today i have booked 2tickets for a telugu movie and transaction was done successfully and my card was been charged 294 rupees...i did not recieve any e ticket..i have retrieved the booking confirmation through inox website and found the booking was made. When i reach the inox counter and showthem the same they say they might be a problem while booking and say we cant help..

Is there any customer care to care about. ?
Kindly help