INOX Leisure / INOXMovies.com Complaints & Reviews

I purchased ticket on 8 sept 2016 via inox website. While paying for ticket amount got detected from my bank account but ticket booking got fail.

I contacted inox customer care after that over email and they told me that amount will be refunded in my account with in 10 days.

It been more than a month, i didn't receive any refund from inox and confirm my bank for the same and they told me no refund from inox in my bank account.

My arn number - 05282966253002338434350

Hi,
I want to complain about your theatre in Dahisar, Mumbai. All screen has recliner seats. Constantly almost everytime we visit this place, One can smell urine behind these last row of recliner seats.

I dont know what maintaince or house keep you guys do. Extremely disturb by the same, I dont feel i am going to watch movie ever again in this theatre.

The price of tickets being sold are very high in almost all multiplexes, making it difficult for the middle class society to watch movie weekends..even the regional language are being sold in a very high cost..The movie I wanted to watch was dodmane huduga Kannada movie in inbox multiplex malleshwaram and it shows 290rs per ticket..earlier it was said that the ticket price of regional movies won't exceed 110rs but it never came into action

I am booking ticekt of 2nd oct 2016 movies of m. S. Dhoni in inox thakur mall dahisar but on error failure payment option it is rebooking transaction ticket was going to done of date 1 oct 2016 on 4.30 pm show on booking time was 3.50 pm on 1 oct 2016, after this ticket print when chk & cont to book my show for this error they told us we never doing any alteration or refund after doing booking, i am going to doing many request to change date but they are not agree to any kind of help for this kind of error

I went to esic hospital thane with my family for doing smart card formalities before 1.6 year
But i have not received smart card so far
Please lookinto the matter and please reply me

Esi no. [protected]
Employee name: anil padamsing girase
Mob' [protected]
Email: [protected]@gmail.com
Employer code:[protected]
Name: inox leisure / inoxmovies.com

Dear Team,

I and two of my friends went for 3:50pm Pink movie show at Inox inorbit Malad. I was seated at H3 seat (hall 6 I guess). The seat was not at all comfortable and has lost all it's under thigh support. On top of that I was suffering from lower back spasms. Upon complaining, the helper said the seat seems OK to him and maybe I'm overweight hence the issue. The helper also brought in a supervisor who offered me a different seat, but when I told him we were a group of three, he looked puzzled.

Please look into this, I think seat servicing and it's comfort is o[censored]tmost importance as well for a multiplex. Seats when new are tested for carrying heavy duty weight and can pick obese people with ease. Trust me I ain't close to that heavy and as per the helper's deduction aand conclusion of the issue.

Hope for a favourable response and better comfort for the price that we pay for.

Regards
Deepdatta

Sir,
I am a citizen of Dhanbad city. I generally go for most of the movies but in my city the ticket counter guy asked for combo and if you will not take the combo, he will not give the ticket. This is not fare. His popcorn and soft drinks shops are not working, so he is added the combo to the tickets. If you deny taking combo, he surely not give anyone the ticket. Please do something or else it's better not go to inox.

I stay at visakhapatnam.tomorrow i.e is[protected] is the release of the movie of janatha garage.the time and date while i am writing the complaint is 22:[protected].till now they didnt open the booking for tickets on their website.if they are not providing the tickets for sale online, what are they doing with the movie tickets?selling in black market or keeping in reservation for some special people?if this is so how can we watch the movies on first day?

I am from Dhanbad, Jharkhand and at Inox Dhanbad they said it's necessary to take a ticket with combo of some food items otherwise they would not me give one.
Indirectly they stopped me from watching a movie at Inox Cinemas.
I always thought INOX itself is a brand name but today I got to know it's even worse than local multiplexes.
Heartiest Thank you INOX cinemas.

Inox is too unhygienic that there were lot of mosquitos, it was difficult to complete the movie. No ac cooling and seats were also in the poor condition.
Our show started 35 minutes late, why do you make fool to customers if your show timings are not fixed and even your screen was also not clear in second half of the movie.
Worst experience and worst cinemas in the market, you really need to improve lot.

Dear sir/madam:

I went with my family to watch movie 3:15pm show on 21/08/2016 in margao inox i am 69 years old. When we went they took us in elevator to second floor. After the movie they forced us to use stairs of great length. Is it your policy that you won't extend the facility to old and disabled?

Actually i had a fall while taking stairs to exit and injured. However, with the help of co-audience and security guard i was able to manage to get down. Please advise your margoa inox to extend lift facility to seniors and disabled after the movie before you get into legal problems.

Please advise us whom should we approach for elevator facility after the movie.

I complained about this issue before and you assured me that you took proper action for all your inox theaters. This is about a year ago.

I appreciate your understanding the seriousness of this issue.

Thank you,
-rao
[protected]@hotmail.com

I had booked six tickets for the movie mohenjo daro on 14th aug'16 at inox, porvorim, goa for 2100 hrs show. To our greatest surprise a popular song in movie was cut. This is not acceptable. We demand that inox should screen the full movie. My entire family was up set while watching the movie and only kept us wondering as to why the song "sara sara siya" was not screened.

Request you to take action in this regard with the management of inox, porvorim, goa.

We ( tickets ) went for Movie "Mohenjo Daro" on 13/8/2016, 6:30 PM show at
Inox cinemas at J P nagar Bangalore Central mall. The movie was screened at screen # 4. We were surprised to see they had cut the "Sarsariya" song from the movie the trailer shows this song which implies censor has not cut the song then why Inox cinema has decided not to show this song in the movie Please explain.

Thanks

Chetan

Dear sir,
I want to say that today I went to inox at c21 mall indore 2:30pm 30 jul 16. I ask for 2 tickets of dishoom movie, ticket counter executive told me total amout is Rs380/-. I said that I have 2 movie tickets coupons to redeem of Rs70 each. And I also said that I will give you difference amount of that..she deny to me and said to use this voucher at 21st August its last date...I want to know why she deny me..I want resolution. Or I will take strict action against it.

Hello all,
Today I went to inox at c21 mall indore at 3:50pm 30 jul 16.I asked for 2 ticket of dishoom movie..ticket counter executive told me to pay Rs380. I told her that I have 2 movie ticket gift voucher of Rs70 each and take extra cash of difference amount. She said that it can't be redeemed and u have to came till 21aug its valid date..redeemed cannot be possible. ..Now tell me why she deny me..I need resolution.

You have eaten my money, ypu cancelled the show and didnt refund my money yet. if i do not get my money back in next 3-4 days i will take further action against you!

Refund my money as this show got cancelled

Hi customer, booking id: fmrl[protected]. seats: cp-f23, f22, 2 seat (s) for the angry birds movie (hi on sat, 11 jun, 2016 5:35pm at inox: raghuleela mall, kandivali (w) (screen 2). please carry your cc/dc card which was used for booking tickets. please use your conf. no. 207383 and tpin no./kiosk pick-up code : 3182 to collect tickets at inox: raghuleela mall, kandivali (w)

Today[protected] i went to booking counter for buying tickets for movie sultan. behavior of booking girl was very low class... she even don't know how to treat a customer... it was my bad experience with inox.. behavior of that girl really hurted me.. i don't know who was she.. but i can mention the incident time.. it was nearly 1pm[protected] inox indira vihar kota rajasthan

Today[protected]pm) watched a kannada movie at inox garuda swagath mall in jayanagar.Instructions were shown in hindi. Why was there hindi usage in a state where people talk kannada? Please if you want to reach people use the local language. I'm very disappointed with hindi imposition on us. Use local language!

I had purchased two tickets for Junooniyat movie which is of 2hours and 35mins @ inox race course, Baroda, Gujarat.

The movie started at 2.30pm instead of scheduled 2.05 time.
This was really upsetting.

However the movie finished at 4.20on.
I had purchased the ticket for entire movie and it was too disappointing that group like inox would treat its customers so badly.

I want inox to look into this matter and take corrective measures to ensure customer satisfaction.

Respected sir,

We, ajay and hari went to bhilwara (raj.) inox theatre to watch conjuring 2 on 21/06/2016, 2:30pm show. The ticket counter guy, Mahaveer, didn't issue the 70rs. ticket. firstly, he tried to ignore us, after arguing him with ten minutes, he replied If we want the other tickets of higher prices then he can issue us rightnow otherwise wait for 20 min. He issued tickets on 2:45pm.
That delay caused us the loss of 20 mins of movie.

That was very unprofessional and I expect you take reasonable action in this matter. The whole incident also disrespects the image of Inox.

Thank you.
Ajay Aaseri
ajaykumar.[protected]@gmail.com
[protected]